Collaboration between physicians, payers and others across the health care industry is critical to a successful ICD10 implementation. Florida Blue is here with resources and expertise as you begin your ICD-10 journey, but the time to act is now! Visit our site to get started: http://ow.ly/sGVfF

1. ICD-10: Beyond Awareness
Now is the time for action!
George Vancore
Sr. Manager, Mandates and Compliance
Florida Blue
January 10, 2014
The Bays Medical Society
900-3139-0812

2. ICD-10: Beyond Awareness
Now is the time for action!
Session Objectives
1. To increase your awareness and understanding of the challenges that ICD-10
brings to Physicians; Payers and others across the health care industry.
2. To review the current state of ICD-10 across the health care industry; recent
regulatory decisions; to clarify why ICD-11 is not an alternative at this time
and other industry perspectives.
3. To share insights into why collaboration and coordination between
physicians, payers and others across the health care industry is so critical to
a successful ICD-10 implementation.
4. To provide you with some next steps; tools; techniques and helpful hints that
could be used as you begin and continue your ICD-10 journey.
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3. ICD-10: Beyond Awareness
Now is the time for action!
Agenda
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Regulatory and Health Care Industry Update
•
Regulatory Fundamentals
•
Florida Blue Fundamentals
•
•
How is Florida Blue Addressing the ICD-10 Challenge?
How is Florida Blue Collaborating with Physicians and Providers on ICD-10?
• Florida Blue’s Physician/Provider ICD-10 Testing Approach
• What Can Physicians/Providers Do Now to Prepare?
• Some Immediate Next Steps; Helpful Tools
• Questions
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4. ICD-10: Beyond Awareness
Now is the time for action!
Regulatory and Health Care Industry Update
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The ICD-10 regulatory compliance date of October 1, 2014 remains in effect.
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CMS has re-launched their ICD-10 teleconferences and industry-wide communications
across physician and electronic trading partner channels (www.cms.gov/ICD10).
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State, regional and national ICD-10 collaboratives have formed with a focus on shared
learning's, outreach and engagement with physicians and electronic trading partners
•
NUCC recently announced changes to the CMS 1500 professional paper claim form to
accommodate ICD-10 (www.nucc.org); the following is the recommended transition timeline:
•
January 6, 2014: Payers begin receiving and processing paper claims submitted
on the revised 1500 Claim Form (version 02/12).
•
January 6 through March 31, 2014: Dual use period during which payers
continue to receive and process paper claims submitted on the old 1500 Claim
Form (version 08/05).
•
April 1, 2014: Payers receive and process paper claims submitted only on the
revised 1500 Claim Form (version 02/12).
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5. ICD-10: Beyond Awareness
Now is the time for action!
Regulatory and Health Care Industry Update (continued)
•
Industry workgroups (I.e. WEDI) and health care industry trade associations (I.e. AHA:
HBMA; PAHCOM; HIMSS; HFMA; etc.) are accelerating their outreach to their
constituents on ICD-10.
•
State, regional and national ICD-10 collaboratives have formed with a focus on shared
learning's, outreach and engagement with physicians and electronic trading partners.
•
In July 2013, the AHA and the BCBSA issued a joint letter to the House and Senate on
their continued support of implementing ICD-10 on October 1, 2014.
•
CMS announced an ICD-9 and ICD-10 code set freeze which has been in effect since
October 1, 2013.
•
Testing ICD-10 continues to be a significant industry challenge.
•
ICD-10 readiness survey’s are accelerating across all health care industry segments; key
findings indicate various levels of preparedness with the “small to mid-sized physician
practices showing slow adoption and action toward ICD-10 engagement”.
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6. ICD-10: Beyond Awareness
Now is the time for action!
Regulatory and Health Care Industry Update (continued)
•
AMA’s position on ICD-10 continues to focus on an indefinite delay and the potential to
leap-frog ICD-10 for ICD-11:
•
May 2011: the World Health Organization (WHO) releases an initial “alpha” version of ICD11; this version was for “viewing purposes only”.
•
July 2011: WHO releases an updated “alpha” version and asks for feedback from their
membership across the international health care community.
•
May 2012: a “beta” version of ICD-11 is released; WHO issues a directive asking for one
country to implement this version and encourages interested stakeholders to participate in
the ICD-11 revision process.
•
With the “beta” version being released in May 2012, the timeline objective was to have a
final ICD-11 version available by May 2015.
•
Once a final version of ICD-11 is available, a version for use in the United States health
care system would not be available until mid-2017.
•
Once the U.S. version of ICD-11 is available, it could take from 36 to 48 months to implement
throughout the U.S. health care system; best case would be a 2019/2020 implementation.
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7. ICD-10: Beyond Awareness
Now is the time for action!
Regulatory Fundamentals (What do we remember?)
•
The ICD-10 CM (Clinical Modifications) and ICD-10 PCS (Procedure Coding Structure)
are the new medical diagnosis and procedure code sets under HIPAA-AS.
•
The new ICD-10 code sets represent a fundamental overhaul to the current ICD-9 coding
system; they will replace outdated codes that do not reflect recent advances in medical
technologies nor are they descriptive enough.
•
ICD codes are used to codify medical diagnoses and procedures; calculate & adjudicate
coverage; compile medical statistics; assess quality of care and help manage clinical
quality outcomes for patients.
•
As highlighted in the final rule, the new ICD-10 CM and PCS code sets are intended to:
•
Provide data to measure the quality, safety and efficacy of care.
•
Provide more descriptive and robust categories for precise coding.
•
Enable streamlined reimbursement processes.
•
Provide richer medical data with higher degrees of details and quality for further
analysis; help enrich clinical care profiles and measurably improve patient outcomes.
•
Maximize the value of clinical data and the interoperability of e-health initiatives
and the Electronic Health Record (EHR).
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8. ICD-10: Beyond Awareness
Now is the time for action!
Regulatory Fundamentals (What do we remember?)
ICD-10 CM is the new medical code sets under HIPAA-AS for diagnosis reporting and
replaces ICD-9 CM in all U.S. health care settings.
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9. ICD-10: Beyond Awareness
Now is the time for action!
Regulatory Fundamentals (What do we remember?)
ICD-10 PCS identifies medical procedures for use in U.S. inpatient hospital settings
only; does not replace CPT/HCPCS codes for outpatient services.
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10. ICD-10: Beyond Awareness
Now is the time for action!
Regulatory Fundamentals (What do we remember?)
In addition to the structural and content changes to the code sets, there are several
medical terminology changes that are also being implemented. A few examples follow:
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11. ICD-10: Beyond Awareness
Now is the time for action!
Regulatory Fundamentals (What do we remember?)
The implementation of ICD-10 is “Service Date” driven for outpatient
services and “Discharge Date” driven for inpatient services!!
So, how does this impact you?
Do you need to co-exist between ICD-9 and ICD-10
after the mandated compliance date?
What happens if a pre-authorization is issued under ICD-9
but the medical service is not performed until after ICD-10 is implemented?
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12. ICD-10: Beyond Awareness
Now is the time for action!
Regulatory Fundamentals (What do we remember?)
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13. ICD-10: Beyond Awareness
Now is the time for action!
Florida Blue Fundamentals (What do we remember?)
How is Florida Blue Addressing the ICD-10 Challenge?
•
In early 2010, Florida Blue established an ICD-10 enterprise-wide program with a
formal governance structure and Program Management Office (PMO).
•
Florida Blue’s ICD-10 Program is chartered under an ICD-10 Steering Committee
with appropriate senior leadership and membership across the enterprise.
•
Florida Blue’s ICD-10 Program has established three primary objectives:
1. Meet the ICD-10 compliance requirements (Functionally Compliant).
2. Mitigate any medical cost impacts that may result from the implementation of
ICD-10 (Financial Risk).
3. Achieve administrative efficiencies (Operationally Efficient).
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14. ICD-10: Beyond Awareness
Now is the time for action!
Florida Blue Fundamentals (What do we remember?)
How is Florida Blue Addressing the ICD-10 Challenge? (continued)
Florida Blue’s ICD-10 Program has organized the work across the following 14 elements with
each element having its own project scope that is aligned with the overall ICD-10 program:
• Systems Remediation
• Provider and Physician Contracts
• Business Rules Remediation
• Training
• Business Process Remediation
• Mapping
• Reporting and Analytics
• Internal and External Communication
• Third Party and Vendors
• Operational Readiness
• Financial Risk
• Testing
• Medical Coverage Guidelines
• Physician/Provider Communication,
Collaboration and Education
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15. ICD-10: Beyond Awareness
Now is the time for action!
Florida Blue Fundamentals (What do we remember?)
How is Florida Blue Collaborating with Physicians and Providers on ICD-10?
Florida Blue’s Physician/Provider Communication, Collaboration and Education (PCCE)
element is focused on collaborating with physicians and providers to support a successful
ICD-10 implementation;
The following tactics are being executed to increase physician and provider understanding,
engagement and collaboration on ICD-10:
1. Utilize existing corporate communication channels (BlueLine; Bulletins; Florida Blue’s
•
website):
Deliver ICD-10 related articles of interest that will increase ICD-10 awareness, understanding
and engagement with an emphasis and how Florida Blue is meeting the ICD-10 challenge.
2. Partner with Medical Associations and Societies (FHA; FMA; FOMA; HFMA; FAFP; HBMA; WEDI;
AAHAM; Florida Collaborative; N Florida MGMA; Palm Beach, Bays County and Duval County Medical Societies):
•
Publish Florida Blue ICD-10 related articles in their membership newsletters.
•
Attend local, regional and state-wide seminars and meetings to present and discuss ICD-10
and its implementation challenges.
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16. ICD-10: Beyond Awareness
Now is the time for action!
Florida Blue Fundamentals (What do we remember?)
How is Florida Blue Collaborating with Physicians and Providers on ICD-10?
(continued)
3. Partner with the BCBSA PCCE Workgroup
•
Share practical experiences, learning’s and best practices.
4. Partner with Availity:
•
Jointly sponsor ICD-10 Webinars in 2012 and will continue into the latter part of 2013; these
free seminars have been/will be focused on what providers need to do to successfully
transition to ICD-10 and are available for free download from the Availity website.
5. Florida Blue’s ICD-10 Open-Line Friday:
•
Since May 2012, Florida Blue has hosted monthly ICD-10 Open-Line Friday teleconference
for physicians, providers and trading partners to discuss a variety of ICD-10 related topics.
•
Florida Blue collaborates with physicians, providers and electronic trading partners to present
topics of common interest and share best practices.
•
Our ICD-10 panel consists of representatives from Tampa General Hospital; Mayo Clinic;
Baptist Health South Florida; Spring Hills Family Medical Practice; Availity; The SSI Group;
and SecureEDI.
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17. ICD-10: Beyond Awareness
Now is the time for action!
Florida Blue’s Physician/Provider ICD-10 Testing Approach
Florida Blue has developed an overarching 3-phased strategy and approach for ICD-10
Provider Testing:
Phase I: Code Validation
The primary objective of this phase is to help determine providers ICD-10 coding behaviors
through the sharing and reconciliation of common clinical scenarios and their associated ICD-10
diagnosis and procedure codes.
Note:
1. This phase will utilize a series of clinical scenarios that have been developed by Florida
Blue and will include any reasonable number of clinical scenarios that providers generate.
2. Providers will be asked to provide both ICD-9 and ICD-10 codes for their specialty against
these clinical scenarios.
3. If you are interested in ICD-10 testing with Florida Blue, please send an e-mail with your
contact information to FloridaBlueOpenLineFriday@FloridaBlue.com.
Value:
1. Helps introduce the complexity of coding ICD-10 using ICD-9 as a baseline against clinical
scenarios that are provider specialty-based.
2. Supports a collaborative learning approach that will help to validate and verify coding
behaviors and expectations between Florida Blue and providers.
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18. ICD-10: Beyond Awareness
Now is the time for action!
Florida Blue’s Physician/Provider Testing Approach
(continued)
Phase II: Internal End-to-End
The primary objective of this phase is to validate and verify Florida Blue’s internal system
readiness to successfully process an ICD-10 coded electronic transaction originating from the
provider using a test environment with time-stamped production data.
Note:
1. This phase will utilize previously processed ICD-9 transactions that have been modified by
the provider to their ICD-10 “equivalent”.
2. These ICD-10 enabled transactions will be sent to Florida Blue using existing electronic
transaction pipelines and protocols.
3. The provider will NOT receive any electronic or reporting results in this phase.
However, communication channels between Florida Blue and the provider will be
maintained.
Value:
1. We will be able to establish a comparative baseline by using previously processed and
adjudicated ICD-9 transactions that have been ICD-10 enabled by the provider.
2. This phase will help validate and verify Florida Blue’s internal system ICD-10 readiness
without disrupting provider environments.
3. Using production data will not require data synchronization between electronic transaction
value-chain partners.
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19. ICD-10: Beyond Awareness
Now is the time for action!
Florida Blue’s Physician/Provider Testing Approach
(continued)
Phase III: Round Trip
The primary objective is to enable an electronic “round-trip” test between the provider and Florida
Blue of previously processed ICD-9 coded electronic transactions that have been ICD-10 coded
by the provider.
Note:
1. As noted in phase II, this phase will again utilize previously processed ICD-9 transactions that
have been modified by the provider to their ICD-10 “equivalent”.
2. These ICD-10 enabled transactions will be sent to Florida Blue where they will processed and
returned to the provider using existing electronic transaction pipelines and protocols.
3. The provider will receive all relevant electronic transaction and reporting results.
4. Communication channels between Florida Blue and the provider will be maintained.
Value:
1. Florida Blue and the provider will be able validate and verify the full round-trip processing of
electronic transactions between the clinical to the administrative environments.
2. This phase will help validate and verify the ICD-10 readiness of valued electronic trading
partners, vendors and business associates.
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20. ICD-10: Beyond Awareness
Now is the time for action!
What Can Physicians/Providers Do Now to Prepare?
The CMS ICD-10 website (www.cms.gov/ICD10) has official “source-of-truth” resources
to help you prepare for ICD-10.
The CMS ICD-10 Implementation Guides are available by physician and provider type
(I.e. Small to Medium Sized Practices; Large Practices; Small Hospitals); these guides provide starting
points, milestone planning and are broken into six phases:
•
Planning (Start now; designate an ICD-10 champion; learn what you can).
•
Communication and Awareness (Raise awareness & understanding to gain commitment).
•
Assessment
•
Implementation
•
Testing (How will you test that the changes you are making work correctly and as anticipated?)
•
Transition (How will you migrate current operations to the new ICD-10 code sets?)
(Identify where you use, access, create, update, or delete diagnosis and procedure codes
today; don’t forget about your vendors and electronic trading partners; what about medical documentation?).
(What changes do you need to make in your business processes and supporting systems
to accommodate ICD-10? How will these changes happen? Who is going to make those changes and how will
you implement?)
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21. ICD-10: Beyond Awareness
Now is the time for action!
What Can Physicians/Providers Do Now to Prepare? (continued)
Some additional helpful hints from what others are doing now to prepare:
•
Outreach to your billing service; clearinghouse or practice management software vendors
about their ICD-10 compliance plans.
•
Your assessment of internal and external impacts will help create a work plan, timeline,
budget and staffing needed for ICD-10 preparations.
•
Plan for significant productivity impacts to medical coding and to clinical documentation.
•
Communication, education and training programs are on the critical path.
•
Establish regular ICD-10 project team meetings.
•
Use your peer group, medical societies and associations, software vendors and
payers to see how they are addressing the ICD-10 challenge and where you can get help.
•
Collaboration will be the key to a successful ICD-10 implementation!
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22. ICD-10: Beyond Awareness
Now is the time for action!
Immediate Next Steps
1. Access and review Florida Blue’s ICD-10 Provider Toolkit:
Please visit www.floridablue.com and review our ICD-10 Provider Toolkit. Feedback is always appreciated and
valued and can be submitted to FloridaBlueOpenLineFriday@FloridaBlue.com with the subject line Provider Toolkit.
2. Visit Availity® 1 and access their ICD-10 Webinar Series:
The Availity Health Information Network has archived a four-part “ICD-10 Webinar Series” that is available for
download. For more information, simply visit www.availity.com/learningcenter.
3. Attend Florida Blue’s ICD-10 Open Line Friday teleconferences:
These one-hour monthly sessions provide an opportunity to hear how providers, health plans and electronic trading
partners are preparing for ICD-10; the next scheduled session is January 17,2014 beginning at 9:30am; visit
www.floridablue.com/icd-10 for more information.
4. If you are interested in ICD-10 testing with Florida Blue:
Please send an e-mail with contact information to FloridaBlueOpenLineFriday@FloridaBlue.com.
5. For important ICD-10 information from Florida Blue (BlueMail):
Please submit your ICD-10 key contact e-mail address to FloridaBlueOpenLineFriday@FloridaBlue.com.
1
Availity, L.L.C. is a multi-payer joint venture company. For more information or to register, visit Availity’s website at www.availity.com
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23. ICD-10: Beyond Awareness
Now is the time for action!
Helpful Tools
There are several publicly available websites that can help increase
general awareness and understanding of the ICD-10 mandate and
its impact to the health care industry; some recommendations include:
• www.cms.gov/ICD10
•
www.wedi.org
•
www.ama-assn.org
•
www.ahima.org/icd10
•
www.cdc.gov/nchs/icd/icd10.htm
•
www.fmaonline.org/HomePage.aspx
•
www.fha.org
•
www.FloridaBlue.com/ICD-10
•
www.Availity.com
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24. ICD-10: Beyond Awareness
Now is the time for action!
Questions & Discussion
Twelve months ago, it may have been too early to engage
individual physicians and small medical practices
in ICD-10 preparations!
However, six months from today, it may be too late!
Get engaged now!
Thank you
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