Wholesale/Retail Outsourcing Partners - Arden, NC

2. Business Process Outsourcing Definition – The delegation of non-core operations from internal production to an external entity specializing in the management of that operation. Wikipedia

3. Business Process Outsourcing Investment Avoidance Inventory Management Odd-Ball Projects Production Leveling Corporate Strategy Outsourcing

6. Business Process Outsourcing Expertise/capability Flexibility Low cost Industry knowledge Ability to earn trust Reputation Culture fit Creativity Importance of factors in choosing an outsourcing provider: Source: Driving High-Performance Outsourcing, Best Practices from the Masters 86% 81% 78% 75% 74% 69% 55% 51%

8. Mission Floor-Ready Services will strive to be of indispensable value to a discreet number of important clients with the sole purpose of driving process excellence through innovative thinking, embracing technology and a passion for delighting the customer.

9. Company History Company founded Nov ’00 Hendersonville, NC 2,000 sq ft – 5 associates 1 production table Expanded May ’01 Tuxedo, NC 12,000 sq ft – 18 associates 1 production table Moved to larger facility Oct ‘03 Fletcher, NC 40,000 sq ft – 36 associates 2 production tables Moved to larger facility Aug ‘05 Arden, NC 136,000 sq ft – 80 associates 4 production tables Fletcher facility July ’04 70,000 sq ft – 54 associates Added production table #3 Growing Arden facility Jan ’07 Added hard-lines work area Satellite warehouse Mar ’07 80,000 sq ft

11. Service Area 1 Day 2 Days

12. Floor-Ready Services Floor-Ready Services will be happy to entertain additional service requests on a per order basis.

22. Examples of Services Provided

31. Shelf & Floor Displays

34. Commitment and Value

36. “ Once and we were hooked…” I figured, what could it hurt. I needed 120,000 shirts sorted, tagged and pre-packed. It would’ve cost our warehouse 32 cents a piece and ten days. So I tried Floor-Ready Services. It was just one time, right? Well, they blew me away. Done and out the door in 72 hours at 20 cents a shirt. The pre-packs arrived ready for the shelf. Each one, first to last, was the same. Now we’re using them once a quarter, sometimes more. 400,000 units a pop. It’s like we can’t stop. (Not that we’d want to.)

37. Hire a partner, not just a provider