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Data as an Asset
Building Shared Services Enterprise
Data Management
www.aadhyasolutions.com
Arvind.krishnen@outlook.com
Business/IT Drivers for Shared Services Model for Data Management
Identifies the existing architecture services and discovers the overlaps and redundant architectures
within the organization and determines which among those can be standardized
Fills the void of the existing architecture services
Adopts best practices from within as well as outside the organization
Establishes enterprise/LOB standards, procedures and governance
Standardizes infrastructure, development methods and operational procedures
Creates repeatable processes, common business rules and components tailored to business needs
Lays down rules and policies on how information is conceived and distributed
Evaluates available tools and methodologies standardizing implementation
Helps to increase business agility
Enables reuse and faster time to market and increases ROI
Business Benefits from Shared Services Model for Enterprise Data Management
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
Culture, Politics, Leadership, and Operating Model: Many unique cultural, political and leadership factors like leadership styles, openness of
communication, degree of partnership between business and IT groups within the organization/LOB, degree of autonomy of business groups
within the organization/LOB, etc, define an organization/LOB and influence the effectiveness of a shared services EDM program
Business Linkage : Refers to the extent to which any EDM effort is linked to business strategy.
Senior Management Involvement : If a motivated senior management team exists, ways can be found to make the architecture process more
scalable; to overcome or adjust to tight budgets; or to market the shared services Program more effectively.
Business Participation: The successful data architect must master the process of navigating cultural, organizational, and political barriers and
achieving broad consensus across IT and business organizations alike.
Governance Structure and Compliance Process: The creation of a governance structure with appropriate senior-management, business,
and IT department representation as well as a compliance process is essential to a successful ongoing shared services EDM effort.
EDM Resources: EDM Effectiveness is strongly dependent on the competency and availability of the resources performing the activities of the
DAM process. This includes not only those directly involved in the process, such as the Architects, DBAs, Modelers; but also those involved in
governing the DAM and applying the DAM to their own efforts, such as project mangers, infrastructure engineers, and application developers.
Technology Investment and Procurement : The objective is to deepen the penetration of architecture content into daily, operational activities.
At a minimum, technology investment decisions, even nominal upgrades, must be guided by the shared services EDM process and content.
Critical Success Factors for Shared Service Enterprise Data Management (EDM) Implementation
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
Shared Services Enterprise Data Platform – Foundational elements
Data
Categories
Structured Un-Structured Real-time 3rd Party Social & web
IM
infrastructure
Traditional DW Appliance
Research
platforms
BigData & HDFS
Reporting &
dashboarding
Enterprise Data Strategy gets completed when we bring traditional & Hadoop based data management strategies together
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
A Framework to Review & Assess Information Architecture..
Data
Architecture
Architecture
Reference Architecture – E.g. Centralized vs. Federated vs.
Distributed, Traditional vs. Cloud or Big Data
Global Strategies – Data Architecture, Master Data Mgmt.,
Metadata Mgmt. etc.
Certified Provisioning – Canonical based Interfaces &
System Rationalization
Reference Architecture – E.g. Centralized vs. Federated vs.
Distributed, Traditional vs. Cloud or Big Data
Global Strategies – Data Architecture, Master Data Mgmt.,
Metadata Mgmt. etc.
Certified Provisioning – Canonical based Interfaces &
System Rationalization
Design
Design based on Configurability & Reusability
Centralized Data Management Framework for Job Control, Auditing &
Monitoring
Embedded Data Hygiene – E.g. Data Reconciliation, Data Quality
Management & Cruise Control for standard failures
Design based on Configurability & Reusability
Centralized Data Management Framework for Job Control, Auditing &
Monitoring
Embedded Data Hygiene – E.g. Data Reconciliation, Data Quality
Management & Cruise Control for standard failures
Technology
Non-Proliferation – Define an Approved Stack
Best Choice for a Use Case – Low Frequency Batch vs. High
Frequency Granular ETL; Operational Reporting vs. Analytic
Reporting
Benchmarking driven Environment & Development Guidelines
Non-Proliferation – Define an Approved Stack
Best Choice for a Use Case – Low Frequency Batch vs. High
Frequency Granular ETL; Operational Reporting vs. Analytic
Reporting
Benchmarking driven Environment & Development Guidelines
Single Version of Truth Consistency of Processes Time to Market
Assess the current state
data architecture in terms of
Architecture, Design and
Technology on parameters
– ability to deliver single
version of truth, consistency
of processes, time to
market.
Outcome:
Areas of optimization
across architecture,
design and technology
Support with developing
Business case for
implementation
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
Components of Shared Services Enterprise Data Platform
Analytics
and
Reporting
Data
Management
Platform
Management
Security &
Governance
Information and Insight
Data Optimization Platform Efficiency
Compliance
Multi Tenancy
• Virtual Machines
Adoption
• Containers -
Lightweight OS
virtualization
Platform Capabilities
• Kafka as a Service
• Cloudera 5.5 Upgrade
• Cloudera Kudu
• Centralized
Monitoring &
Optimization
Multi Tenancy
• Virtual Machines
Adoption
• Containers -
Lightweight OS
virtualization
Platform Capabilities
• Kafka as a Service
• Cloudera 5.5 Upgrade
• Cloudera Kudu
• Centralized
Monitoring &
Optimization
Common Enterprise
Utilities
• Data Sanitization
• Data ingestion
Framework
• Data Quality As
Service
Data Ingestion
• Spark streaming
• Real time event
ingestion and storage
using Kafka
Common Enterprise
Utilities
• Data Sanitization
• Data ingestion
Framework
• Data Quality As
Service
Data Ingestion
• Spark streaming
• Real time event
ingestion and storage
using Kafka
Process
• Project/Change Mgmt
• Knowledge Base
• Process Innovations
Security
• Access controls
• Data Encryption
• Auditing/ Monitoring
Process
• Project/Change Mgmt
• Knowledge Base
• Process Innovations
Security
• Access controls
• Data Encryption
• Auditing/ Monitoring
Operational Reporting
• Microstrategy,Tableau,Spotfi
re Integration with Hadoop,
Impala
• Spark SQL
Discovery Analytics
• SAS & R Based analytics
• Expose Spark ML libraries for
Machine Learning
• Real Time Decisioning
Operational Reporting
• Microstrategy,Tableau,Spotfi
re Integration with Hadoop,
Impala
• Spark SQL
Discovery Analytics
• SAS & R Based analytics
• Expose Spark ML libraries for
Machine Learning
• Real Time Decisioning
Governance & ControlsGovernance & Controls Newer Capability / Transformation Assets and AcceleratorsNewer Capability / Transformation Assets and Accelerators
Rapid Scale in / Scale OutRapid Scale in / Scale Out
EA strategyEA strategy
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
Why Centralized Metadata Management?
• A centrally managed metadata implementation also ensures that one
definition of data, locations, content and business rules is used by all
technologies and solutions
• Key Benefits
1. Lowers cost of ownership
2. Makes integration activities easier
3. Ensures data integrity
• Difficulties
1. Manual Intervention in E2E object linkages at various levels of
abstraction
2. Increased complexity in configuration management.
• The centralized metadata architecture ensures
• Standardized metadata across different systems.
• No replication of metadata across systems and hence no need for
synchronization of metadata across the components used.
• No need for maintaining bi-directional connections to be between
various tools for metadata exchange.
• Minimal effort in system integration.
• Optimal hardware resource requirements.
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
Data Quality Aspects
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
Hadoop Multi-Tenancy: Metering and Charge Back
Compute
( CPU)
Storage Bandwidth Namespace
Containers CPU
Cores used by
apps to perform
computation / data
processing.
HDFS (usable)
space needed by
an app with
Default replication
factor of three
Network Bandwidth
needed to move
data in and out of
Clusters by the App
Files and Directories
used by the apps to
understand /limit the
load on NN
Unit
Unit cost
$ / vcore-hour
vCores of CPU
available for an hour
Monthly CPU Cost /
Avail CPU vCores
$ / GB Stored
Usable storage space
( less replication and
overhead)
Monthly Storage Cost /
Avg Usable Storage
$ / GB Inter-region
Data Transfer
Inter – Region (peak)
link capacity
Monthly BW cost /
Monthly GB In-Out
NA
NA
NA
Total cost
Cost
Elements
Hadoop Operations Cost Elements
Compute
(Memory)
Container Memory
where apps perform
computation and
access HDFS if
needed
$ / GB Hour
GB’s of Memory
Available for an hour
Monthly Memory
Cost / Avail Memory
Capacity
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
•Technique # 2: Active-Active setup (WD Fusion):
•Using WANDISCO third party tool.
•This is relatively new concept has not being used at TCS customer places, we can contact WANDISCO to provide list of customers who
have deployed in case needed.
•WD Fusion is a software application that allows Hadoop deployments to replicate HDFS data between Hadoop clusters that are running
different, even incompatible versions of Hadoop. It is even possible to replicate between different vendor distributions and versions of
Hadoop using WD Fusion.
•Some of the benefits of using WD Fusion are:
• RPO/ RTO is reduced to minutes than hours.
• Virtual File System for Hadoop, compatible with all Hadoop applications.
• Single, virtual Namespace that integrates storage from different types of Hadoop, including CDH, HDP, EMC Isilon, Amazon S3/EMRFS
and MapR.
• Storage can be globally distributed.
Hadoop – Disaster Recovery (Active-Active) (2/2)
WANDisco design of active-active DR between two clustersThis document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
Sample Organisation structure – indicative key roles
Strategic Interfaces Data Council/Steering group Business Services
Change
Governance
PoC/PoT
Run/
Operations
Technology
CoE
IBM
Informatica
MDM
Big Data
Product
Partners
Quality
Assurance
Personal
Commercial
Other
Operating
Units
Business
Operating
Units
Core Solution Team
Shared Delivery & Support - Roles
Business and Data SMEs
(Client Roles)
Business
SMEs
Solution
Architect
Delivery
Manager
/Scrum
Master
Tester
Data
Analyst/
Stewards
ELT/ETL
Developer
Hadoop/DW
Developer
System Admin
Data
Scientist
Big Data
Architect
Hadoop/DB
Admin
Designer
Centralised Data Team
Core Solution team
Data
SMEs/Stewards
Delivery Team
Tech SMEs
Performanc
e
Engineerin
g
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
Diagnostics / Assessments
Customized
Training Schedule
Self Study
component
(WBT & Online
Learning portal)
Instructor lead
Training
(Weekly
teleconference)
Practice
Assignments
and group
exercises
Evaluation & Feedback
Training Program organized and conducted by
senior professors from External & Internal trainings
Toastmasters and weekly soft skills training session
Specialized Induction process to bring new joinees
into speed
Highly efficient appraisal process to give feedbacks
and continuous improvements to the associates.
34
Training Program
Induction
Training
Team
Induction
Experience Pool
Knowledge
Transfer
Knowledge Repository
• Best Practices
• Web Based & Classroom training
• Tools & Checklists
• Proficiency Build
• SPEED: A approach to appraisal
• Peer and Client Feedback
Shadow
Support
Domain
Training
EXIT TEST
Maturing through multiple projects
Experience
Talent Building Framework
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
PerformanceTesting – Process Map
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
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Shared Services Data Management Strategy- Big Data & BI

  • 1. Data as an Asset Building Shared Services Enterprise Data Management www.aadhyasolutions.com Arvind.krishnen@outlook.com
  • 2. Business/IT Drivers for Shared Services Model for Data Management Identifies the existing architecture services and discovers the overlaps and redundant architectures within the organization and determines which among those can be standardized Fills the void of the existing architecture services Adopts best practices from within as well as outside the organization Establishes enterprise/LOB standards, procedures and governance Standardizes infrastructure, development methods and operational procedures Creates repeatable processes, common business rules and components tailored to business needs Lays down rules and policies on how information is conceived and distributed Evaluates available tools and methodologies standardizing implementation Helps to increase business agility Enables reuse and faster time to market and increases ROI Business Benefits from Shared Services Model for Enterprise Data Management This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
  • 3. Culture, Politics, Leadership, and Operating Model: Many unique cultural, political and leadership factors like leadership styles, openness of communication, degree of partnership between business and IT groups within the organization/LOB, degree of autonomy of business groups within the organization/LOB, etc, define an organization/LOB and influence the effectiveness of a shared services EDM program Business Linkage : Refers to the extent to which any EDM effort is linked to business strategy. Senior Management Involvement : If a motivated senior management team exists, ways can be found to make the architecture process more scalable; to overcome or adjust to tight budgets; or to market the shared services Program more effectively. Business Participation: The successful data architect must master the process of navigating cultural, organizational, and political barriers and achieving broad consensus across IT and business organizations alike. Governance Structure and Compliance Process: The creation of a governance structure with appropriate senior-management, business, and IT department representation as well as a compliance process is essential to a successful ongoing shared services EDM effort. EDM Resources: EDM Effectiveness is strongly dependent on the competency and availability of the resources performing the activities of the DAM process. This includes not only those directly involved in the process, such as the Architects, DBAs, Modelers; but also those involved in governing the DAM and applying the DAM to their own efforts, such as project mangers, infrastructure engineers, and application developers. Technology Investment and Procurement : The objective is to deepen the penetration of architecture content into daily, operational activities. At a minimum, technology investment decisions, even nominal upgrades, must be guided by the shared services EDM process and content. Critical Success Factors for Shared Service Enterprise Data Management (EDM) Implementation This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
  • 4. Shared Services Enterprise Data Platform – Foundational elements Data Categories Structured Un-Structured Real-time 3rd Party Social & web IM infrastructure Traditional DW Appliance Research platforms BigData & HDFS Reporting & dashboarding Enterprise Data Strategy gets completed when we bring traditional & Hadoop based data management strategies together This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
  • 5. A Framework to Review & Assess Information Architecture.. Data Architecture Architecture Reference Architecture – E.g. Centralized vs. Federated vs. Distributed, Traditional vs. Cloud or Big Data Global Strategies – Data Architecture, Master Data Mgmt., Metadata Mgmt. etc. Certified Provisioning – Canonical based Interfaces & System Rationalization Reference Architecture – E.g. Centralized vs. Federated vs. Distributed, Traditional vs. Cloud or Big Data Global Strategies – Data Architecture, Master Data Mgmt., Metadata Mgmt. etc. Certified Provisioning – Canonical based Interfaces & System Rationalization Design Design based on Configurability & Reusability Centralized Data Management Framework for Job Control, Auditing & Monitoring Embedded Data Hygiene – E.g. Data Reconciliation, Data Quality Management & Cruise Control for standard failures Design based on Configurability & Reusability Centralized Data Management Framework for Job Control, Auditing & Monitoring Embedded Data Hygiene – E.g. Data Reconciliation, Data Quality Management & Cruise Control for standard failures Technology Non-Proliferation – Define an Approved Stack Best Choice for a Use Case – Low Frequency Batch vs. High Frequency Granular ETL; Operational Reporting vs. Analytic Reporting Benchmarking driven Environment & Development Guidelines Non-Proliferation – Define an Approved Stack Best Choice for a Use Case – Low Frequency Batch vs. High Frequency Granular ETL; Operational Reporting vs. Analytic Reporting Benchmarking driven Environment & Development Guidelines Single Version of Truth Consistency of Processes Time to Market Assess the current state data architecture in terms of Architecture, Design and Technology on parameters – ability to deliver single version of truth, consistency of processes, time to market. Outcome: Areas of optimization across architecture, design and technology Support with developing Business case for implementation This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
  • 6. Components of Shared Services Enterprise Data Platform Analytics and Reporting Data Management Platform Management Security & Governance Information and Insight Data Optimization Platform Efficiency Compliance Multi Tenancy • Virtual Machines Adoption • Containers - Lightweight OS virtualization Platform Capabilities • Kafka as a Service • Cloudera 5.5 Upgrade • Cloudera Kudu • Centralized Monitoring & Optimization Multi Tenancy • Virtual Machines Adoption • Containers - Lightweight OS virtualization Platform Capabilities • Kafka as a Service • Cloudera 5.5 Upgrade • Cloudera Kudu • Centralized Monitoring & Optimization Common Enterprise Utilities • Data Sanitization • Data ingestion Framework • Data Quality As Service Data Ingestion • Spark streaming • Real time event ingestion and storage using Kafka Common Enterprise Utilities • Data Sanitization • Data ingestion Framework • Data Quality As Service Data Ingestion • Spark streaming • Real time event ingestion and storage using Kafka Process • Project/Change Mgmt • Knowledge Base • Process Innovations Security • Access controls • Data Encryption • Auditing/ Monitoring Process • Project/Change Mgmt • Knowledge Base • Process Innovations Security • Access controls • Data Encryption • Auditing/ Monitoring Operational Reporting • Microstrategy,Tableau,Spotfi re Integration with Hadoop, Impala • Spark SQL Discovery Analytics • SAS & R Based analytics • Expose Spark ML libraries for Machine Learning • Real Time Decisioning Operational Reporting • Microstrategy,Tableau,Spotfi re Integration with Hadoop, Impala • Spark SQL Discovery Analytics • SAS & R Based analytics • Expose Spark ML libraries for Machine Learning • Real Time Decisioning Governance & ControlsGovernance & Controls Newer Capability / Transformation Assets and AcceleratorsNewer Capability / Transformation Assets and Accelerators Rapid Scale in / Scale OutRapid Scale in / Scale Out EA strategyEA strategy This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
  • 7. Why Centralized Metadata Management? • A centrally managed metadata implementation also ensures that one definition of data, locations, content and business rules is used by all technologies and solutions • Key Benefits 1. Lowers cost of ownership 2. Makes integration activities easier 3. Ensures data integrity • Difficulties 1. Manual Intervention in E2E object linkages at various levels of abstraction 2. Increased complexity in configuration management. • The centralized metadata architecture ensures • Standardized metadata across different systems. • No replication of metadata across systems and hence no need for synchronization of metadata across the components used. • No need for maintaining bi-directional connections to be between various tools for metadata exchange. • Minimal effort in system integration. • Optimal hardware resource requirements. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
  • 8. Data Quality Aspects This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
  • 9. Hadoop Multi-Tenancy: Metering and Charge Back Compute ( CPU) Storage Bandwidth Namespace Containers CPU Cores used by apps to perform computation / data processing. HDFS (usable) space needed by an app with Default replication factor of three Network Bandwidth needed to move data in and out of Clusters by the App Files and Directories used by the apps to understand /limit the load on NN Unit Unit cost $ / vcore-hour vCores of CPU available for an hour Monthly CPU Cost / Avail CPU vCores $ / GB Stored Usable storage space ( less replication and overhead) Monthly Storage Cost / Avg Usable Storage $ / GB Inter-region Data Transfer Inter – Region (peak) link capacity Monthly BW cost / Monthly GB In-Out NA NA NA Total cost Cost Elements Hadoop Operations Cost Elements Compute (Memory) Container Memory where apps perform computation and access HDFS if needed $ / GB Hour GB’s of Memory Available for an hour Monthly Memory Cost / Avail Memory Capacity This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
  • 10. •Technique # 2: Active-Active setup (WD Fusion): •Using WANDISCO third party tool. •This is relatively new concept has not being used at TCS customer places, we can contact WANDISCO to provide list of customers who have deployed in case needed. •WD Fusion is a software application that allows Hadoop deployments to replicate HDFS data between Hadoop clusters that are running different, even incompatible versions of Hadoop. It is even possible to replicate between different vendor distributions and versions of Hadoop using WD Fusion. •Some of the benefits of using WD Fusion are: • RPO/ RTO is reduced to minutes than hours. • Virtual File System for Hadoop, compatible with all Hadoop applications. • Single, virtual Namespace that integrates storage from different types of Hadoop, including CDH, HDP, EMC Isilon, Amazon S3/EMRFS and MapR. • Storage can be globally distributed. Hadoop – Disaster Recovery (Active-Active) (2/2) WANDisco design of active-active DR between two clustersThis document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
  • 11. Sample Organisation structure – indicative key roles Strategic Interfaces Data Council/Steering group Business Services Change Governance PoC/PoT Run/ Operations Technology CoE IBM Informatica MDM Big Data Product Partners Quality Assurance Personal Commercial Other Operating Units Business Operating Units Core Solution Team Shared Delivery & Support - Roles Business and Data SMEs (Client Roles) Business SMEs Solution Architect Delivery Manager /Scrum Master Tester Data Analyst/ Stewards ELT/ETL Developer Hadoop/DW Developer System Admin Data Scientist Big Data Architect Hadoop/DB Admin Designer Centralised Data Team Core Solution team Data SMEs/Stewards Delivery Team Tech SMEs Performanc e Engineerin g This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
  • 12. Diagnostics / Assessments Customized Training Schedule Self Study component (WBT & Online Learning portal) Instructor lead Training (Weekly teleconference) Practice Assignments and group exercises Evaluation & Feedback Training Program organized and conducted by senior professors from External & Internal trainings Toastmasters and weekly soft skills training session Specialized Induction process to bring new joinees into speed Highly efficient appraisal process to give feedbacks and continuous improvements to the associates. 34 Training Program Induction Training Team Induction Experience Pool Knowledge Transfer Knowledge Repository • Best Practices • Web Based & Classroom training • Tools & Checklists • Proficiency Build • SPEED: A approach to appraisal • Peer and Client Feedback Shadow Support Domain Training EXIT TEST Maturing through multiple projects Experience Talent Building Framework This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
  • 13. PerformanceTesting – Process Map This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategy-shared-services-enterprise-data-management-2174
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