This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here: http://flevy.com/browse/business-document/excel-project-planning-tool-bpm-complexity-814 Excel project planning tool BPM complexity for PID

1. Sheet1
Section 7 - BPM (Workflow)
Activity
Low
Complexity
Workflow
Med
Complexity
Workflow
High
Complexity
Workflow Flow
Hrs to install and configure each BPM server 4 complex Handle customer Complaint sub complex
Hrs for detailed design / Define workflow 12 24 48 srs medium Handle Customer Complaint main
Hrs to define form -> GIForms Apart 0 0 0 simple Handle Customer Complaint Sub letters
Hrs to build workflow 16 24 32 bouw simple Escalation to Expert Variant
Hrs to unit test workflow 8 12 24 test medium handle Inbound documents
# BPM server instances 0 simple change all processes to include UD_AgentID en UD_Partner id
# Workflows 4 2 1 simple process to Self
% Reusable workflows after 1st simple opname extra stap in processen/services to add Bussiness Partner id to Casedata if it becomes available
Total Estimate (Hours) 0 144 120 104
Total Estimate (Person-Days) 0 18 15 13 46
Section 8 - iDecisions (RULES)
Activity
Low
Complexity
Rules
Med
Complexity
Rules
High
Complexity
Rules Rules
Hrs to install and configure each BPM server 4 medium Complex letter Determination
Hrs for detailed design / Define Ruleflow 4 12 32 srs simple Close Contact Rules
Hrs to build Rules 8 16 48 bouw simple CA Block Rule
Hrs to unit test Rules 4 12 24 test simple PhoneNumber Check
# Rules server instances 2 simple Next Step Determination Handle Next steps complex complaint
# RuleSets 8 1 1 simple BP Does not call Back Rule
% Reusable Rules after 1st simple CA unblock rule
Total Estimate (Hours) 8 128 40 104 simple Type of Complaint ?? Rule of Veld ?
Total Estimate (Person-Days) 1 16 5 13 35 simple Next Step Determination handle simple Complaint
complex GetQueue and Task priority (werkverdeling)
Section 9 - Gi Forms
Activity
Low
Complexity
Forms
Med
Complexity
Forms
High
Complexity
Forms Forms
Hrs to install / configure Browser Client 1 simple T010 Authorise Leniency
Hrs for detailed design / Define Forms 8 12 24 srs simple T020 mailbox flowers
Hrs to build Forms 12 18 32 bouw simple T030 Bouquet flowers
Hrs to unit test Forms 8 16 24 test simple T300 Select Letters
# Browser Client instances 2 complex T310 Edit letter text
# Forms 9 5 3 complex T320 Create ITP-Letter
% Reusable Forrm after 1st 50% 25% medium T100 Analyse
Total Estimate (Hours) 2 140 184 240 medium T110 Contact BP
Total Estimate (Person-Days) 0 18 23 30 71 simple T120 Wait for BP
medium T130 Result phone call
medium T140 Resolve complaint
simple T160 Contact BP 2
6/9/2014 flevy__814.xls 1 (2)

2. Sheet1
Section 11 - Custom Components medium T200 Agreement
complex T400 Create Escalation to Expert Variant
Activity Hours simple T410 create task
Detailed Design IPE Config for SAPBi 8 simple T420 handle escalation
Config 8 simple t430 Handle task
Unit test component 8
Total Estimate (Hours) 24
Total Estimate (Person-Days) 3 3
Section 6 - BW Processes (Automated)
Activity
Low
Complexity
Process
Med
Complexity
Process
High
Complexity
Process BW processes *the strikeouts are existing services others need new services
Hrs to install each BW Instance 2
Hrs for detailed design / Define process 6 12 24 srs simple gettaskPriority and queue rules call has to be build
Hrs to build process 8 16 24 bouw simple PreComplaintsLetterDeterminationRule rules call
Hrs to unit test process 4 8 16 test simple Sw006LogContact
# BW instances 0 simple Sw028Send Confirmation letter
# Processes 12 5 0 simple Sw007 Update Contact
% Reusable processes after 1st simple CloseContactRule rules call
Total Estimate (Hours) 0 216 180 0 simple Determine Ca Rule rules call
Total Estimate (Person-Days) 0 27 23 0 50 simple sw026 Update Payment Details
simple PhoneNumber Check rules call
simple determine next steps BP Doesnotcallback rule rules call
simple handleNextsteps Subcomplex(leniencyChecks) rules call
medium SWxx CreateOpenItem
simple CA unblockRule rules call
simple TypeofComplaint rules call
simple determine nextstep s Main (lijkt op leniency checkthis) rules call
medium SWxx SendMailbox Flowers
simple Determine Type of Document rules call
medium SW054 Update documentum object
medium SR001 Find Bussiness patner
medium sw038 Identify customer
simple SW024 Validate Customername
simple SW004 Create Bussiness Partner
simple Sw055 Create Archive link
medium BW publisher for SAPBi
medium BW publisher for TotalView
simple Change BW Process starter to add AgentID and Partnerid to Case data
medium Werkverdeling Smartmapper
6/9/2014 flevy__814.xls 2 (2)
This document is a partial preview. Full document download can be found on Flevy:
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