Highlights, Insight and comments from The FIRM's 2013/2014 Annual Membership Survey Published 15th May 2014

1. Annual Membership Survey Highlights
2014

2. 2014 Survey Categories
• Structure & Strategy
• Future Talent
• Attraction and Sourcing
• Technology
• Selection & Assessment
• Measurement
• Recruitment Process Outsourcing (RPO)

3. Structure and Strategy

4. 2014 Priorities
24%
26%
44%
30%
48%
48%
13%
6%
24%
31%
2%
0% 10% 20% 30% 40% 50% 60%
Strategic Workforce Planning
Recruitment and Succession Planning
EVP and Employer Brand
Candidate Experience
Direct Sourcing
Building Talent Pools and pipelines
Assessment and Selection
In-house Exec Search
Building recruitment capability
Recruitment Process and Systems
Vendor management and review

5. Size of Recruitment Team
15%
29%
22%
14%
8% 8%
4%
0%
5%
10%
15%
20%
25%
30%
35%
1 2 - 5 6 - 10 11 - 20 21 - 50 51 - 100 101+
51% have between 2-10 members of staff
Teams of 10+ accounting for only 34% of respondents in 2013,
down from 39% in 2011
The rise of the sole recruiter – from 9-15% in the last year!

6. Recruitment Budgets
Over 71% have a budget of less than 1 million
48% of respondents confirmed budgets of £500,000 or lower
FMCG sector maintains the smallest recruitment budget (under £500,000),
followed by Consulting/Strategy and Retail
In contrast, larger budgets of over £1 million are held by the Healthcare,
Utilities/Energy and Banking and Finance industries
50% of recruitment budgets held by the Resourcing team
25% held by the line and 19% HR, 6% elsewhere

7. Future Talent

8. Future Talent
Good news for work experience - 38% provide structured work experience
opportunities (increased from 33% in 2012 and 2013)
16% have school leaver programmes with a further 50% considering it
44% have an apprenticeship programme in place with a further 18%
considering it

9. Attraction and Sourcing

10. Attraction and Sourcing
• 70% of respondents hold a LinkedIn Recruiter account
• Of those with a LinkedIn Recruiter license, 67% access it daily
• 22% reporting that they remain permanently logged in.
4%
5%
86%
6%
1%
0%
22%
4%
7%
21%
4%
4%
7%
0%
31%
22%
4%
9%
7%
11%
4%
4%
20%
22%
4%
27%
42%
40%
46%
41%
47%
0% 20% 40% 60% 80% 100% 120%
Twitter
Facebook
LinkedIn
Niche blogs / forums etc
Google+
YouTube
Pinterest
Xing
Tumblr
1st 2nd 3rd N/A

11. Agency Reliance
• 76% of respondents confirmed that less than 25% of vacancies were filled
by agencies last year
• 81% operate a PSL
33%
31%
21%
8% 7%
36%
27%
23%
8%
5%
46%
30%
15%
6%
2%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Less than 10% 11-25% 26-50% 51-75% Over 75%
2011 2012 2013

12. Employee Referral Schemes
• 45% of respondents confirmed that 10% of vacancies were filled through
their referral programme
• 0 respondents fill over 61% of roles through ERPs
• 18% operating a social referral scheme
45%
33%
14%
7%
1% 1% 0% 0% 0% 0%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%

13. Assessment and Selection

14. Assessment and Selection
Rise of video interviewing – 22% using as part of screening process
57% using psychometric ability tests
20% using Situational Judgement tests
90% using CBI
84% using telephone interviews

15. Technology

16. ATS Usage
Taleo still holding strong (20% previous two years)
Other 27%
19%
15%
11%
9% 9%
7%
6%
4% 4%
3%
2%
1% 1% 1% 1%
27%
0%
5%
10%
15%
20%
25%
30%

17. Careers site
% of respondents rating site as above-average/excellent has dropped from 38% in
2012 to 23% in 2014
Only 36% of respondents’ websites are mobile-friendly and 27% mobile optimised,
although 43% are currently considering optimising their sites for mobile devices
24% of respondents have long-standing careers sites, first launched over 2 years
ago, 46% have launched their sites fairly recently, within the last 12 months
5% have not refreshed content for over four years!
92%
8%
Yes No

18. Measurement

19. Measurement – Time to Hire
Average time to hire indicated that the majority (46%) of respondents
complete the recruitment process within 4-8 weeks
9% have a quicker turnaround of under four weeks
Sectorial variations - Health/Care sector is the one in which hiring takes
longest, with c58% of positions being filled over the course of more than
12 weeks.
The majority of respondents originating from the Consulting/Strategy
(62%), Retail (59%) and Telecom (70%) sectors confirmed their average
time to hire is under eight weeks, which may be owing to the volume of
vacancies to be filled

20. Measurement – Cost per Hire
33%of respondents admitted to spending under £1000 with another one-third
spending £1000-£2500.
Sectorial differences - For 75% of respondents in the retail sector the average
annual cost per hire was under £1000.
Half of IT-industry respondents spent over £2500 per hire whereas 75% of
Engineering/Manufacturing per-hire spend lies between £1000 and £4000.
25%
36%
25%
18%
33% 33%
22%
13%
0%
5%
10%
15%
20%
25%
30%
35%
40%
Under £ 1000
($1600)
£ 1000 to £
2500 ($1600 -
$4000)
£ 2501 to £
4000 ($4001 -
$6500)
Over £ 4000
($6500)
2012 2013

21. RPO

22. RPO
68% outsource part of their recruitment process
18% thinking about it
Outsourcing part of the recruitment activity is more common, when the
team consists of 11 or more members. Interestingly, the smallest teams
display the most definite rejection of outsourcing
0%
14%
68%
18%
Yes all Yes part No, but it is under consideration

23. Questions?!