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2 0 04 Annual Repor t
Our core values reflect the sense of collective fate among our stakeholders and are the soul of our
company. Our Team Members, customers, shareholders, vendors, community and environment must
flourish together through their affiliation with us or we are not succeeding as a business. It is leadership’s
role to balance the needs and desires of all of our stakeholders and increase the productivity of
Whole Foods Market. By growing the collective pie, we create larger slices for all of our stakeholders.
Our Core Values: Selling the Highest Quality Natural and Organic Products Available Satisfying
and Delighting Our Customers Team Member Happiness and Excellence Creating Wealth Through
Profits and Growth Caring About Our Communities and Our Environment
more than 54% of Americans have tried organic foods and beverages and nearly one in 10 use organic products regularly or several times per week. Of those
                                                                                                                                                                                                                                                                                                   Americans buying organic products, 58% believe the products are better for the environment, 54% believe they are better for their health, 42% believe they
                                                                                                                                   O C TO B E R 21, 2 0 04 – Organic food sales grew 20% to $10 billion last year. According to our 2004 Whole Foods Market Organic Foods Trend Tracker™ survey,
Financial Highlights                                    2004             2003                2002         2001            2000

                                                 $ 3,864,950      $ 3,148,593       $ 2,690,475
sales (000s)                                                                                        $ 2,272,231    $ 1,838,630
                                                 $   216,646      $   167,379       $ 140,985       $ 104,459      $
operating income (000s)                                                                                                 94,643
                                                 $      1.98      $      1.58       $       1.32    $              $
diluted eps from continuing operations                                                                     0.84           0.46
                                                         163              145                135            126             117
number of stores at end of fiscal year
                                                 $   482,000      $ 424,000         $ 393,000
average weekly sales per store                                                                      $ 353,000      $ 325,000
                                                                         8.6%             10.0%
comparable store sales increase                        14.9%                                              9.2%            8.6%




                       2004 was the best year in our 24-year history.




Dear Fellow Stakeholders:


I want to appreciate all of our Team Members for their            ditures, of which $155 million was for new stores, as well
continued hard work and dedication and all of our customers       as $28 million paid to shareholders in quarterly cash div-




                                                                                                                                                                                                                                                                                                   are better quality and 32% believe they taste better.
and shareholders for their continued support. In a year that      idends that we initiated at the beginning of the year. We
was challenging for most food retailers, we grew sales 23%        were very pleased to have the confidence in our financial
to just under $4 billion. Our 14.9% comparable store sales        position to increase that quarterly dividend 27% to $0.19
increase set a new company record. We had strong sales            per share at year end.
every quarter and across all regions, all departments, and             Our industry-leading performance and strong balance
all age classes of stores. Even our stores over eight years of    sheet position led to our corporate credit rating being raised
age produced double-digit sales increases. Eighty-four percent    to investment grade by both Moody’s Investors Service and
of all stores set weekly sales records and our sales per          S&P Ratings Services and to a sharp 59% increase in our
gross square foot were $786, up from $716 last year.              stock price during the fiscal year.
     Our net profit margin for the year improved 25 basis              Last year I spoke of three goals that were created during
points to 3.4% of sales, we produced a 21% increase in            our 2003 Future Search process which stood out for us as
diluted earnings per share to $1.98, well ahead of our initial    major priorities in 2004. We made significant progress dur-
guidance of $1.87 to $1.95, and we reported four consec-          ing the year toward each of these goals.
utive quarters of positive EVA resulting in record EVA improve-
                                                                                                                                   MM




ment of $12.6 million.                                            G lo b al E x pan si o n
                                                                  During the year, we opened our second store in Canada and
     We earned $330 million in cash from operations which
                                                                                                                                   10

                                                                  acquired six Fresh & Wild stores in the United Kingdom.
allowed us to self fund our $265 million in capital expen-
                                                                                                                                   $
Whole Foo d s Market Unive rsity (WFM-U )
    We are very excited about expanding our presence in
                                                                          As we continue to expand, maintaining our Team Members’
    Canada and extending our company mission and the Whole
                                                                          passion for our Mission and Core Values is an essential
    Foods Market brand beyond North America and into Europe.
                                                                          ingredient in setting us apart from our competitors. Cindy
    The U.K. was an obvious choice due to the advanced
                                                                          Bradley, formerly our VP of Team Member Services, was
    acceptance of organics and the lack of language barriers
                                                                          selected as our new VP of Learning at WFM-U. The vision for
    there. We felt an acquisition was the right strategy for our
                                                                          WFM-U is to create online, self-paced learning modules that
    first overseas venture because, as with other successful
                                                                          will engage our Team Members in active education and devel-
    acquisitions we have made, the infrastructure and intel-
                                                                          opment. The “U-Learn Network” was launched this year and
    lectual capital we gained provided us with an immediate
                                                                          several modules, made up of learning vignettes, are already
    platform for expansion. We are actively exploring real estate
                                                                          accessible. In the future, we hope to create product-related
    opportunities in the London area with the goal of signing
                                                                          training materials that will be accessible to both Team
    a lease for a large format Whole Foods Market store in the
                                                                          Members and customers, thereby creating an in-store learn-
    very near future.
                                                                          ing environment that will become an important part of
                                                                          the Whole Foods Market shopping and work experience.
    A n i mal Com pas s i o n Stan dard s
    We decided the existing paradigm for animal production
                                                                              “Building on the strength of 2004, I’m looking
    should change and that we now have the scale and scope
                                                                          forward to an even brighter 2005!”
    to make a difference. Last year we began a rigorous process
                                                                          The question I am asked most often is “how many Whole
    of creating enhanced farm animal treatment standards
                                                                          Foods stores can there be?” I don’t answer that question
    beyond the strict animal welfare we already required. These
                                                                          anymore because I have always been wrong in the past,
    enhanced standards are being developed jointly by Whole
                                                                          thankfully on the low side. We certainly are not limited by
    Foods Market, animal welfare advocacy groups and various
                                                                          opportunity as demographically the world continues to move
    farmers and ranchers that we do business with, and focus
                                                                          in our direction with an overall aging of the population and
    on providing environments that best support the animals’
                                                                          a growing interest in health, well-being and longevity. Our
    natural physical needs, behavior and well being. This year we
                                                                          2004 class of new stores was our best yet, with the 12 new
    created standards for several species but hope to complete
                                                                          stores (six of which were in new markets) averaging $575,000
    standards for every species we sell over the next three years.
                                                                          in weekly sales for the year. We believe the fact that our new
    We also created an Animal Compassion Foundation which
                                                                          stores are successful in markets as diverse as New York
    will provide education and research services to assist and
                                                                          City and Charleston, South Carolina, speaks to the broad
    inspire ranchers and meat producers around the world to
                                                                          appeal of our stores and the growing awareness of our brand.
    achieve a higher standard of animal welfare excellence while
                                                                          And, while I am not ready today to say our comparable store
    still maintaining economic viability. Please check our web-
                                                                          sales have broken out of their historical 8% to 9% range,
    site for additional information about our welfare standards
                                                                          we certainly have seen accelerating trends over the last ten
    and the Animal Compassion Foundation.




                                                                                                  Where Does the Money Go?
    Growth Since IPO                        9/26 /04         9/29/91*                   cagr

                                                                                                                             63.1%
                                                 163              11                     24%
    number of stores
                                                                                                                             Cost of Goods
                                              $3.9 b         $92.5 m
    sales                                                                                33%                                 Sold/Occupancy
                                               $1.98           $0.17                     21%
    earnings per share                                                                                                       24.2%
                                             32,100            1,100                     30%                                 Salaries/Benefits
    team members
                                                                                                                             9.2%
                                             $84.73            $4.25
    stock price                                                                          27%
                                                                                                                             Income Taxes/
                                                        *1991 results do not include the impact                              Other Expenses
                                                        of subsequent pooling transactions.
                                                                                                                             3.4%
                                                        Stock price is split-adjusted IPO price
                                                        in January 1992.                                                     Net Income




2
We are Canadapleased to announce that for the eighthWholein a row our Team Members have )ranked
ence in very and extending our company mission and           year Foo d s Market Unive rsity (WFM-U
us as one Foods Market brand beyond“100 Best Companies we continueFor.” In determiningour Team Members’
the Whole of Fortune magazine’s North America and As to Work to expand, maintaining who makes the
list, Europe. The U.K. was company benefits and practices but for our Mission and Core Values is an essential
into Fortune evaluates an obvious choice due to the passion places the greatest weight on responses
from a random survey of employees. Withlanguage ingredient in setting us apart fromwhich approximately
advanced acceptance of organics and the lack of more than 32,000 Team Members, of our competitors. Cindy
84% are full-time, we an acquisition was the right strat- Bradley,make the our VP of moved up 17 places from
barriers there, and we felt are the only national food retailer to formerly list. We Team Member Services, was
last for our first overseas this year, our highest placement on the list so far, of Learning at WFM-U. The vision for
egy year to number 30 venture because, as with other selected as our new VP and of the 37 large companies
listed, we acquisitions we fifth. made, the infrastructure WFM-U is to create online,Fame list learningcompanies
successful were ranked have We were also recognized in the new Hall of self-paced of 22 modules that
thatintellectual capital we gained“100 Best”with an imme- inception our1998.Members in active education and devel-
      have appeared on the provided us list since its will engage in Team
and
                                                                opment. The “U-Learn Network” was launched this year
diate platform for expansion. We are actively exploring real
                                                                and several modules — made up of learning vignettes —
estate opportunities in the London area with the goal of
                                                                are already accessible. In the future, we hope to create
signing a lease for a large format Whole Foods Market store
                                                                product-related training materials that will be accessible
in the very near future.
                                                                to both Team Members and customers, thereby creating an
                                                                in-store learning environment that will become an impor-
A n i mal Com pas s i o n ate Stan da rd s
                                                                tant part of the Whole Foods Market shopping and work
We decided the paradigm for animal production must
                                                                experience.
change and that we have the scale and scope to make a
difference so last year we began a rigorous process of creat-
                                                                    “Building on the strength of 2004, I’m looking for-
ing enhanced farm animal treatment standards beyond the
                                                                ward to an even brighter 2005!”
strict animal welfare we already required. These enhanced
standards are being developed jointly by Whole Foods
                                                                The question I am asked most often is “how many Whole
Market and animal welfare advocacy groups and focus on
                                                                Foods stores can there be?” I don’t answer that question
providing environments that best support the animals’
                                                                anymore because I have always been wrong in the past,
natural physical needs, behavior and well being. This year
                                                                thankfully on the low side. We certainly are not limited by
we created standards for several species but hope to com-
                                                                opportunity as demographically the world continues to
plete standards for every species we sell over the next three
                                                                move in our direction with an overall aging of the popu-
years. We also created an Animal Compassion Foundation
                                                                lation and a growing interest in health, well being and
which will provide education and research services to assist
                                                                longevity. Our 2004 class of new stores was our best yet,
and inspire ranchers and meat producers around the world
                                                                with the 12 new stores (six of which were in new markets)
to achieve a higher standard of animal welfare excellence
                                                                averaging $575,000 in weekly sales for the year. We believe
while still maintaining economic viability. Please check our
                                                                the fact that our new stores are successful in markets as
website for additional information about our animal wel-
                                                                diverse as New York City and Charleston, South Carolina,
fare standards and Animal Compassion Foundation.




EPA               O C TO B E R 5, 2 0 04 – The Environmental Protection Agency (EPA) recognized
                  us for our green power purchases with a 2004 Green Power Leadership Award.
                  We currently purchase or generate more than 20% of our total national power
                  from green power sources each year.                                                                         3
At 59,000 square feet, our Columbus Circle store in the Time Warner Center is the largest food store
    in Manhattan. It is a true foodie paradise offering culinary treasures from the finest authentic artisans
    and renowned purveyors of produce, meat, seafood, cheese, coffee, and baked goods that are free of
    hydrogenated oils, artificial additives, preservatives, and sweeteners. Some of the store’s unique offer-
    ings include: a 248-seat café where shoppers can enjoy our restaurant-quality prepared foods; a full
    service Sushi Bar featuring fresh-cut sushi wrapped in organic seaweed; a walk-in Greenhouse show-
    casing fresh cut and exotic flowers; a Wine Shop serving more than 700 varieties of wine; and a
    Chocolate Enrobing Station where customers can request just about anything to be covered in chocolate.




4
AUGUST 3, 2 0 04 – We received top “Gourmet Market” and “Health and Natural Foods”

                                                                                                                                                                                                                        Manhattan-based locations. New Yorkers rave about the unprecedented amenities
                                                                                                                                                                                                                        rating in the Zagat Survey 2005 NYC Gourmet Marketplace Guide for our two
years, and most dramatically over the last year which              top priority for us. One of our secrets is what I refer to as
seems to indicate we are still significantly under-stored.         our “yogurt culture.” For example, in our Columbus Circle
     Our goal is to produce 15% weighted average square            store, about 25% of the Team Members transferred from
footage growth in fiscal 2005 and beyond. We have suffi-           existing stores. They were the starting culture that launched
cient capital available to meet this goal, and over the last       the fermentation that turned Columbus Circle into a true
five quarters, we have announced seven or more newly               Whole Foods store. I will always remember when we opened
signed leases creating a pipeline of 53 stores covering 21         our second store back in 1982, and Team Members told me
states, Ontario, Canada, and the United Kingdom. These             they feared we would get way too corporate and lose what
stores average 49,000 gross square feet, a 53% increase            made us special. But we have proven that it doesn’t matter
over our existing average store size of 32,000 gross square        how large we get as long we stay true to our core values




                                                                                                                                                                                                                        and food offerings.
feet. Our pipeline totals a record 2.6 million square feet,        and continue to maintain and attract Team Members who
a 63% increase in square footage under development over            share our passion.
                                                                       Our motto — Whole Foods, Whole People, Whole Planet™
last year, and represents 50% of our existing square footage.
     Our biggest challenges in 2005 center around meet-            — emphasizes that our vision reaches far beyond just food




                                                                                                                               1
ing our higher square footage growth goals while delivering        retailing. We are focused on selling the highest quality
strong results in light of the difficult comparisons we are        natural and organic foods in the world and helping evolve
facing, particularly in the first half of the year. Despite 2004   a better person, company and world through our dedica-




                                                                                                                                                                                                                               NYC
being our best year ever, we still expect sales growth of 15%      tion to our core values, stringent quality standards and
to 20% and comparable store sales growth of 8% to 10%              principles of right livelihood, Team Member empowerment,
in 2005. Due primarily to significantly higher pre-opening         community service, conscientious retailing and sustain-
expenses, it is likely our EPS growth will be lower than our       able agriculture.
sales growth. In addition, new stores could have some                  We look forward to sharing and extending our vision
negative impact on store contribution, as new stores gen-          with the rest of the world as we open bigger and better
erally have lower gross margins and higher direct store            new stores at an accelerated rate in the years ahead, as
expenses than more mature stores.                                  the brand awareness of Whole Foods Market continues to
     The changes we made to our executive team and to              increase, and as we progress toward our goal of $10 billion
our operating structure will better position us for the            in sales by the year 2010.
accelerated growth ahead. I transferred the title of Presi-
dent to Walter Robb and A.C. Gallo, and we promoted Lee                With warmest regards,
Valkenaar to the new position of Executive Vice President
of Global Support. We also expanded our number of oper-
ating regions from eight to ten for better regional support            John Mackey

of our existing store base as well as for our anticipated              Chairman of the B oard

future growth in those areas.                                          Chie f E xe c utive O ffic e r

     Even as we have grown at a rapid pace, hiring thou-
sands of new Team Members each year, we have managed
to spread and perpetuate our culture and this remains a




                                                                                                                                                                                                                                                                                         5
2004 Global All*Stars
     Whole Foods Market recognizes excellence in leadership throughout the company with our Global
     All*Star awards. With more than 32,000 Team Members in over 200 stores, facilities and offices
     across the company, being recognized as a Global All*Star is a true achievement. We honor these
     48 individuals who have set incredibly high standards and have achieved truly outstanding results
     over the course of the past year.




    Rolando Alas            Tee Ayer               Michael Besancon          Julie Birdsong            Cindy Bradley            Patrick Bradley
    Produce Team Leader,    Store Team Leader,     President, Southern       Project Leader,           Vice President of        President, Midwest
    Mill Valley             Galleria               Pacific Region            Central Support           Learning/WFM-U           Region




    Tana Bronk              Sean Byrne             Steve Campbell            Janet Chaykin             Barbara Coffman          Laura Derba
    Whole Body Team         Meat Team Leader,      Store Team Leader,        Bakery Coordinator,       Whole Body Team          Store Team Leader,
    Member, Madison         Pasadena               Campbell                  Southwest Region          Leader, Durham           University Heights




    Christopher Phillips-   Omar Gaye              Gary Giles                Anthony Gilmore           Stephen Goldberg         Robin Graf
    Frishman
                            Store Team Leader,     Seafood Team Leader,      President, Northern       Prepared Foods           Team Member Serv-
    Store Team Leader,      Alpharetta             Pearl                     California Region         Director, North          ices Director, South-
    West Bloomfield Hills                                                                              Atlantic Region          ern Pacific Region




    Forrest Hoffmaster      Don Hosfeld            Bill Jordan               George Khoury             Paula Labian             Roberta Lang
    Director of             Grocery Team Leader,   Vice President,           Vice President,           Vice President of Team   Vice President,
    Operational Finance,    Ft. Lauderdale         Southern Pacific Region   Southern Pacific Region   Member Services          General Counsel
    Mid-Atlantic Region




6
Terry Layton         Joel Leonard              Mike Litka             Jennifer McFarlin       Adam Mitchel            Alanya Nelson
Whole Body Team      Prepared Foods Team       Store Team Leader,     Payroll Benefit         Store Team Leader,      In Store Educator,
Leader, Walnut       Leader, Fresh Pond        Marlton                Specialist, Madison     Madison                 Madison
Creek




Chris Pine           John Robertson            Joe Rogoff             Gerre Scherz            David Schwartz          John Simrell
Vice President       Store Team Leader,        Vice President,        Store Team Leader,      Vice President,         Director of Finance,
of Real Estate       Charlottesville           Northern California    Wilcrest                Midwest Region          South Region
                                               Region




Kel-e Sherman        Dodi Steiniger            Ron Stockman           Rocco Terrazano         Jeff Teter              Michael Thompson
Team Member          Director of               Whole Body             Meat Team Leader,       President & General     Store Receiver,
Services Director,   Operational Finance,      Coordinator, Florida   Yorkville               Manager, Allegro        Madison
Midwest Region       Southern Pacific Region   Region                                         Coffee Company




Robert Thompson      Julianne Ugo              Bobby Turner           Theo Weening            Felicia Williams        Mark Wilson
Store Team Leader,   Team Member Services      Bakery Coordinator,    Meat Category           Customer Service Team   Produce Coordinator,
Thousand Oaks        Coordinator, Northern     Midwest Region         Manager, Mid-Atlantic   Leader, Rose City       Southern Pacific
                     Pacific Region                                   Region                                          Region




                                                                                                                                             7
Our motto—Whole Foods, Whole People, Whole Planet™—emphasizes that our vision reaches far
    beyond just food retailing. Through our new Animal Compassion Foundation, we will provide edu-
    cation and research services to assist and inspire ranchers and meat producers around the world
    to achieve a higher standard of animal welfare excellence while still maintaining economic viability.
    We believe the existing paradigm for animal production should change, and we now have the scale
    and scope to make a difference. Just as we played an important role in the creation of organic standards,
    we will work to raise the bar in treating farm animals with more compassion, and we hope other retail-
    ers and animal producers will follow our lead.




8
Trading Information
                                                                                            The common stock of Whole
                                                                                            Foods Market is traded on the
                                                                                            Nasdaq Stock Market (symbol:
                                                                                            WFMI). If you wish to become
         Corporate and Shareholder Information                                              a shareholder, please contact a
                                                                                            stockbroker.

                                                                                            Dividend Policy
                                                                                            In November 2003, the Board
                                                                                            of Directors declared a quarterly
                                                                                            dividend of $0.15 per share, or
Whole Foods Market
                                                                                            $37 million, to shareholders in
Leadership Team
                                                                                            four quarterly dividends during
                                                                                            the fiscal year. In November
                              Anthony Gilmore                Ron Megahan
Scott Allshouse
                                                                                            2004, the Board of Directors
                              President                      President
President
                                                                                            approved a 27% increase in the
                              Northern California Region     Pacific Northwest Region
South Region
                                                                                            quarterly dividend to $0.19 per
                              Marc Jonna                     Ken Meyer
Michael Besancon                                                                            share. The first $0.19 per share
                              National Wine Buyer            President
President                                                                                   quarterly dividend was payable in
                                                             Mid-Atlantic Region
Southern Pacific Region                                                                     January 2005, and the Company
                              Paula Labian
                                                                                            expects to pay approximately $48
                              Vice President                 Juan Nunez
Cindy Bradley
                                                                                            million in dividend payments to
                              Team Member Services           President
Vice President of Learning
                                                                                            shareholders in fiscal year 2005.
                                                             Florida Region
                              Edmund LaMacchia
Patrick Bradley
                              National Produce Coordinator   Will Paradise
President                                                                                   Ordering Financial Statements
                                                             President
Midwest Region                                                                              A copy of our Annual Report or
                              Roberta Lang
                                                             Rocky Mountain Region          Form 10-K may be obtained by
                              Vice President
Mike Clifford
                                                                                            written or phone request to:
                              General Counsel                Walter Robb
Vice President
                                                             Co-President
Chief Information Officer
                              David Lannon                                                  Shareholder Services
                                                             Chief Operating Officer
                              President
Mark Dixon                                                                                  Whole Foods Market, Inc.
                              North Atlantic Region          Jim Sud
President                                                                                   550 Bowie Street
                                                             Executive Vice President
Southwest Region                                                                            Austin, Texas 78703
                              Cindy McCann
                                                             Growth and Business            512.477.5566 ext. 20801
                              Vice President
Glenda Flanagan
                                                             Development
                              Investor Relations
Executive Vice President
                                                                                            Annual Meeting
                                                             Lee Valkenaar
Chief Financial Officer
                              John Mackey
                                                             Executive Vice President       April 4, 2005
                              Chairman of the Board
Betsy Foster
                                                             Global Support                 9:00 a.m. (EDT)
                              Chief Executive Officer
Vice President
                                                                                            New York Marriott
                                                             Margaret Wittenberg
Purchasing and Distribution
                              Lee Matecko                                                   East Side Hotel
                                                             Vice President
                              Vice President
A.C. Gallo                                                                                  525 Lexington Avenue
                                                             Marketing and Public Affairs
                              Operational Finance
Co-President                                                                                New York, New York 10017
Chief Operating Officer
                                                                                            Transfer Agent & Registrar
                                                                                            Information about stock certifi-
Board of Directors
                                                                                            cates, change of address, owner-
                                                                                            ship transfer or other stock
David W. Dupree               Gabrielle E. Greene            Morris J. Siegel
                                                                                            matters can be obtained from:
Managing Director             Chief Financial Officer,       Former Vice Chairman
The Halifax Group             Villanueva Companies           of the Board, The Hain
                                                                                            Securities Transfer Corporation
                                                             Celestial Group, Inc.
Dr. John B. Elstrott          John Mackey                                                   2591 Dallas Parkway, Suite 102
Director                      Chairman of the Board and      Dr. Ralph Z. Sorenson          Frisco, Texas 75034
Levy-Rosenblum Institute      Chief Executive Officer        Managing Partner,              469.633.0101
for Entrepreneurship,         Whole Foods Market, Inc.       Sorenson Limited Partnership   www.stctransfer.com
Tulane University’s Freeman
                              Linda A. Mason
School of Business                                                                          Independent Auditors
                              Chairman of the Board,
                                                                                            Ernst & Young LLP
Avram J. Goldberg             Bright Horizons Family
                                                                                            Austin, Texas
Chairman of the Board         Solutions
AVCAR Group, Ltd.
                                                                                            Visit our web site
                                                                                            www.wholefoodsmarket.com
Whole Foods Market, Inc.
550 Bowie Street
Austin, Texas 78703
www.wholefoodsmarket.com

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whole food market ar04

  • 1. 2 0 04 Annual Repor t
  • 2. Our core values reflect the sense of collective fate among our stakeholders and are the soul of our company. Our Team Members, customers, shareholders, vendors, community and environment must flourish together through their affiliation with us or we are not succeeding as a business. It is leadership’s role to balance the needs and desires of all of our stakeholders and increase the productivity of Whole Foods Market. By growing the collective pie, we create larger slices for all of our stakeholders. Our Core Values: Selling the Highest Quality Natural and Organic Products Available Satisfying and Delighting Our Customers Team Member Happiness and Excellence Creating Wealth Through Profits and Growth Caring About Our Communities and Our Environment
  • 3. more than 54% of Americans have tried organic foods and beverages and nearly one in 10 use organic products regularly or several times per week. Of those Americans buying organic products, 58% believe the products are better for the environment, 54% believe they are better for their health, 42% believe they O C TO B E R 21, 2 0 04 – Organic food sales grew 20% to $10 billion last year. According to our 2004 Whole Foods Market Organic Foods Trend Tracker™ survey, Financial Highlights 2004 2003 2002 2001 2000 $ 3,864,950 $ 3,148,593 $ 2,690,475 sales (000s) $ 2,272,231 $ 1,838,630 $ 216,646 $ 167,379 $ 140,985 $ 104,459 $ operating income (000s) 94,643 $ 1.98 $ 1.58 $ 1.32 $ $ diluted eps from continuing operations 0.84 0.46 163 145 135 126 117 number of stores at end of fiscal year $ 482,000 $ 424,000 $ 393,000 average weekly sales per store $ 353,000 $ 325,000 8.6% 10.0% comparable store sales increase 14.9% 9.2% 8.6% 2004 was the best year in our 24-year history. Dear Fellow Stakeholders: I want to appreciate all of our Team Members for their ditures, of which $155 million was for new stores, as well continued hard work and dedication and all of our customers as $28 million paid to shareholders in quarterly cash div- are better quality and 32% believe they taste better. and shareholders for their continued support. In a year that idends that we initiated at the beginning of the year. We was challenging for most food retailers, we grew sales 23% were very pleased to have the confidence in our financial to just under $4 billion. Our 14.9% comparable store sales position to increase that quarterly dividend 27% to $0.19 increase set a new company record. We had strong sales per share at year end. every quarter and across all regions, all departments, and Our industry-leading performance and strong balance all age classes of stores. Even our stores over eight years of sheet position led to our corporate credit rating being raised age produced double-digit sales increases. Eighty-four percent to investment grade by both Moody’s Investors Service and of all stores set weekly sales records and our sales per S&P Ratings Services and to a sharp 59% increase in our gross square foot were $786, up from $716 last year. stock price during the fiscal year. Our net profit margin for the year improved 25 basis Last year I spoke of three goals that were created during points to 3.4% of sales, we produced a 21% increase in our 2003 Future Search process which stood out for us as diluted earnings per share to $1.98, well ahead of our initial major priorities in 2004. We made significant progress dur- guidance of $1.87 to $1.95, and we reported four consec- ing the year toward each of these goals. utive quarters of positive EVA resulting in record EVA improve- MM ment of $12.6 million. G lo b al E x pan si o n During the year, we opened our second store in Canada and We earned $330 million in cash from operations which 10 acquired six Fresh & Wild stores in the United Kingdom. allowed us to self fund our $265 million in capital expen- $
  • 4. Whole Foo d s Market Unive rsity (WFM-U ) We are very excited about expanding our presence in As we continue to expand, maintaining our Team Members’ Canada and extending our company mission and the Whole passion for our Mission and Core Values is an essential Foods Market brand beyond North America and into Europe. ingredient in setting us apart from our competitors. Cindy The U.K. was an obvious choice due to the advanced Bradley, formerly our VP of Team Member Services, was acceptance of organics and the lack of language barriers selected as our new VP of Learning at WFM-U. The vision for there. We felt an acquisition was the right strategy for our WFM-U is to create online, self-paced learning modules that first overseas venture because, as with other successful will engage our Team Members in active education and devel- acquisitions we have made, the infrastructure and intel- opment. The “U-Learn Network” was launched this year and lectual capital we gained provided us with an immediate several modules, made up of learning vignettes, are already platform for expansion. We are actively exploring real estate accessible. In the future, we hope to create product-related opportunities in the London area with the goal of signing training materials that will be accessible to both Team a lease for a large format Whole Foods Market store in the Members and customers, thereby creating an in-store learn- very near future. ing environment that will become an important part of the Whole Foods Market shopping and work experience. A n i mal Com pas s i o n Stan dard s We decided the existing paradigm for animal production “Building on the strength of 2004, I’m looking should change and that we now have the scale and scope forward to an even brighter 2005!” to make a difference. Last year we began a rigorous process The question I am asked most often is “how many Whole of creating enhanced farm animal treatment standards Foods stores can there be?” I don’t answer that question beyond the strict animal welfare we already required. These anymore because I have always been wrong in the past, enhanced standards are being developed jointly by Whole thankfully on the low side. We certainly are not limited by Foods Market, animal welfare advocacy groups and various opportunity as demographically the world continues to move farmers and ranchers that we do business with, and focus in our direction with an overall aging of the population and on providing environments that best support the animals’ a growing interest in health, well-being and longevity. Our natural physical needs, behavior and well being. This year we 2004 class of new stores was our best yet, with the 12 new created standards for several species but hope to complete stores (six of which were in new markets) averaging $575,000 standards for every species we sell over the next three years. in weekly sales for the year. We believe the fact that our new We also created an Animal Compassion Foundation which stores are successful in markets as diverse as New York will provide education and research services to assist and City and Charleston, South Carolina, speaks to the broad inspire ranchers and meat producers around the world to appeal of our stores and the growing awareness of our brand. achieve a higher standard of animal welfare excellence while And, while I am not ready today to say our comparable store still maintaining economic viability. Please check our web- sales have broken out of their historical 8% to 9% range, site for additional information about our welfare standards we certainly have seen accelerating trends over the last ten and the Animal Compassion Foundation. Where Does the Money Go? Growth Since IPO 9/26 /04 9/29/91* cagr 63.1% 163 11 24% number of stores Cost of Goods $3.9 b $92.5 m sales 33% Sold/Occupancy $1.98 $0.17 21% earnings per share 24.2% 32,100 1,100 30% Salaries/Benefits team members 9.2% $84.73 $4.25 stock price 27% Income Taxes/ *1991 results do not include the impact Other Expenses of subsequent pooling transactions. 3.4% Stock price is split-adjusted IPO price in January 1992. Net Income 2
  • 5. We are Canadapleased to announce that for the eighthWholein a row our Team Members have )ranked ence in very and extending our company mission and year Foo d s Market Unive rsity (WFM-U us as one Foods Market brand beyond“100 Best Companies we continueFor.” In determiningour Team Members’ the Whole of Fortune magazine’s North America and As to Work to expand, maintaining who makes the list, Europe. The U.K. was company benefits and practices but for our Mission and Core Values is an essential into Fortune evaluates an obvious choice due to the passion places the greatest weight on responses from a random survey of employees. Withlanguage ingredient in setting us apart fromwhich approximately advanced acceptance of organics and the lack of more than 32,000 Team Members, of our competitors. Cindy 84% are full-time, we an acquisition was the right strat- Bradley,make the our VP of moved up 17 places from barriers there, and we felt are the only national food retailer to formerly list. We Team Member Services, was last for our first overseas this year, our highest placement on the list so far, of Learning at WFM-U. The vision for egy year to number 30 venture because, as with other selected as our new VP and of the 37 large companies listed, we acquisitions we fifth. made, the infrastructure WFM-U is to create online,Fame list learningcompanies successful were ranked have We were also recognized in the new Hall of self-paced of 22 modules that thatintellectual capital we gained“100 Best”with an imme- inception our1998.Members in active education and devel- have appeared on the provided us list since its will engage in Team and opment. The “U-Learn Network” was launched this year diate platform for expansion. We are actively exploring real and several modules — made up of learning vignettes — estate opportunities in the London area with the goal of are already accessible. In the future, we hope to create signing a lease for a large format Whole Foods Market store product-related training materials that will be accessible in the very near future. to both Team Members and customers, thereby creating an in-store learning environment that will become an impor- A n i mal Com pas s i o n ate Stan da rd s tant part of the Whole Foods Market shopping and work We decided the paradigm for animal production must experience. change and that we have the scale and scope to make a difference so last year we began a rigorous process of creat- “Building on the strength of 2004, I’m looking for- ing enhanced farm animal treatment standards beyond the ward to an even brighter 2005!” strict animal welfare we already required. These enhanced standards are being developed jointly by Whole Foods The question I am asked most often is “how many Whole Market and animal welfare advocacy groups and focus on Foods stores can there be?” I don’t answer that question providing environments that best support the animals’ anymore because I have always been wrong in the past, natural physical needs, behavior and well being. This year thankfully on the low side. We certainly are not limited by we created standards for several species but hope to com- opportunity as demographically the world continues to plete standards for every species we sell over the next three move in our direction with an overall aging of the popu- years. We also created an Animal Compassion Foundation lation and a growing interest in health, well being and which will provide education and research services to assist longevity. Our 2004 class of new stores was our best yet, and inspire ranchers and meat producers around the world with the 12 new stores (six of which were in new markets) to achieve a higher standard of animal welfare excellence averaging $575,000 in weekly sales for the year. We believe while still maintaining economic viability. Please check our the fact that our new stores are successful in markets as website for additional information about our animal wel- diverse as New York City and Charleston, South Carolina, fare standards and Animal Compassion Foundation. EPA O C TO B E R 5, 2 0 04 – The Environmental Protection Agency (EPA) recognized us for our green power purchases with a 2004 Green Power Leadership Award. We currently purchase or generate more than 20% of our total national power from green power sources each year. 3
  • 6. At 59,000 square feet, our Columbus Circle store in the Time Warner Center is the largest food store in Manhattan. It is a true foodie paradise offering culinary treasures from the finest authentic artisans and renowned purveyors of produce, meat, seafood, cheese, coffee, and baked goods that are free of hydrogenated oils, artificial additives, preservatives, and sweeteners. Some of the store’s unique offer- ings include: a 248-seat café where shoppers can enjoy our restaurant-quality prepared foods; a full service Sushi Bar featuring fresh-cut sushi wrapped in organic seaweed; a walk-in Greenhouse show- casing fresh cut and exotic flowers; a Wine Shop serving more than 700 varieties of wine; and a Chocolate Enrobing Station where customers can request just about anything to be covered in chocolate. 4
  • 7. AUGUST 3, 2 0 04 – We received top “Gourmet Market” and “Health and Natural Foods” Manhattan-based locations. New Yorkers rave about the unprecedented amenities rating in the Zagat Survey 2005 NYC Gourmet Marketplace Guide for our two years, and most dramatically over the last year which top priority for us. One of our secrets is what I refer to as seems to indicate we are still significantly under-stored. our “yogurt culture.” For example, in our Columbus Circle Our goal is to produce 15% weighted average square store, about 25% of the Team Members transferred from footage growth in fiscal 2005 and beyond. We have suffi- existing stores. They were the starting culture that launched cient capital available to meet this goal, and over the last the fermentation that turned Columbus Circle into a true five quarters, we have announced seven or more newly Whole Foods store. I will always remember when we opened signed leases creating a pipeline of 53 stores covering 21 our second store back in 1982, and Team Members told me states, Ontario, Canada, and the United Kingdom. These they feared we would get way too corporate and lose what stores average 49,000 gross square feet, a 53% increase made us special. But we have proven that it doesn’t matter over our existing average store size of 32,000 gross square how large we get as long we stay true to our core values and food offerings. feet. Our pipeline totals a record 2.6 million square feet, and continue to maintain and attract Team Members who a 63% increase in square footage under development over share our passion. Our motto — Whole Foods, Whole People, Whole Planet™ last year, and represents 50% of our existing square footage. Our biggest challenges in 2005 center around meet- — emphasizes that our vision reaches far beyond just food 1 ing our higher square footage growth goals while delivering retailing. We are focused on selling the highest quality strong results in light of the difficult comparisons we are natural and organic foods in the world and helping evolve facing, particularly in the first half of the year. Despite 2004 a better person, company and world through our dedica- NYC being our best year ever, we still expect sales growth of 15% tion to our core values, stringent quality standards and to 20% and comparable store sales growth of 8% to 10% principles of right livelihood, Team Member empowerment, in 2005. Due primarily to significantly higher pre-opening community service, conscientious retailing and sustain- expenses, it is likely our EPS growth will be lower than our able agriculture. sales growth. In addition, new stores could have some We look forward to sharing and extending our vision negative impact on store contribution, as new stores gen- with the rest of the world as we open bigger and better erally have lower gross margins and higher direct store new stores at an accelerated rate in the years ahead, as expenses than more mature stores. the brand awareness of Whole Foods Market continues to The changes we made to our executive team and to increase, and as we progress toward our goal of $10 billion our operating structure will better position us for the in sales by the year 2010. accelerated growth ahead. I transferred the title of Presi- dent to Walter Robb and A.C. Gallo, and we promoted Lee With warmest regards, Valkenaar to the new position of Executive Vice President of Global Support. We also expanded our number of oper- ating regions from eight to ten for better regional support John Mackey of our existing store base as well as for our anticipated Chairman of the B oard future growth in those areas. Chie f E xe c utive O ffic e r Even as we have grown at a rapid pace, hiring thou- sands of new Team Members each year, we have managed to spread and perpetuate our culture and this remains a 5
  • 8. 2004 Global All*Stars Whole Foods Market recognizes excellence in leadership throughout the company with our Global All*Star awards. With more than 32,000 Team Members in over 200 stores, facilities and offices across the company, being recognized as a Global All*Star is a true achievement. We honor these 48 individuals who have set incredibly high standards and have achieved truly outstanding results over the course of the past year. Rolando Alas Tee Ayer Michael Besancon Julie Birdsong Cindy Bradley Patrick Bradley Produce Team Leader, Store Team Leader, President, Southern Project Leader, Vice President of President, Midwest Mill Valley Galleria Pacific Region Central Support Learning/WFM-U Region Tana Bronk Sean Byrne Steve Campbell Janet Chaykin Barbara Coffman Laura Derba Whole Body Team Meat Team Leader, Store Team Leader, Bakery Coordinator, Whole Body Team Store Team Leader, Member, Madison Pasadena Campbell Southwest Region Leader, Durham University Heights Christopher Phillips- Omar Gaye Gary Giles Anthony Gilmore Stephen Goldberg Robin Graf Frishman Store Team Leader, Seafood Team Leader, President, Northern Prepared Foods Team Member Serv- Store Team Leader, Alpharetta Pearl California Region Director, North ices Director, South- West Bloomfield Hills Atlantic Region ern Pacific Region Forrest Hoffmaster Don Hosfeld Bill Jordan George Khoury Paula Labian Roberta Lang Director of Grocery Team Leader, Vice President, Vice President, Vice President of Team Vice President, Operational Finance, Ft. Lauderdale Southern Pacific Region Southern Pacific Region Member Services General Counsel Mid-Atlantic Region 6
  • 9. Terry Layton Joel Leonard Mike Litka Jennifer McFarlin Adam Mitchel Alanya Nelson Whole Body Team Prepared Foods Team Store Team Leader, Payroll Benefit Store Team Leader, In Store Educator, Leader, Walnut Leader, Fresh Pond Marlton Specialist, Madison Madison Madison Creek Chris Pine John Robertson Joe Rogoff Gerre Scherz David Schwartz John Simrell Vice President Store Team Leader, Vice President, Store Team Leader, Vice President, Director of Finance, of Real Estate Charlottesville Northern California Wilcrest Midwest Region South Region Region Kel-e Sherman Dodi Steiniger Ron Stockman Rocco Terrazano Jeff Teter Michael Thompson Team Member Director of Whole Body Meat Team Leader, President & General Store Receiver, Services Director, Operational Finance, Coordinator, Florida Yorkville Manager, Allegro Madison Midwest Region Southern Pacific Region Region Coffee Company Robert Thompson Julianne Ugo Bobby Turner Theo Weening Felicia Williams Mark Wilson Store Team Leader, Team Member Services Bakery Coordinator, Meat Category Customer Service Team Produce Coordinator, Thousand Oaks Coordinator, Northern Midwest Region Manager, Mid-Atlantic Leader, Rose City Southern Pacific Pacific Region Region Region 7
  • 10. Our motto—Whole Foods, Whole People, Whole Planet™—emphasizes that our vision reaches far beyond just food retailing. Through our new Animal Compassion Foundation, we will provide edu- cation and research services to assist and inspire ranchers and meat producers around the world to achieve a higher standard of animal welfare excellence while still maintaining economic viability. We believe the existing paradigm for animal production should change, and we now have the scale and scope to make a difference. Just as we played an important role in the creation of organic standards, we will work to raise the bar in treating farm animals with more compassion, and we hope other retail- ers and animal producers will follow our lead. 8
  • 11. Trading Information The common stock of Whole Foods Market is traded on the Nasdaq Stock Market (symbol: WFMI). If you wish to become Corporate and Shareholder Information a shareholder, please contact a stockbroker. Dividend Policy In November 2003, the Board of Directors declared a quarterly dividend of $0.15 per share, or Whole Foods Market $37 million, to shareholders in Leadership Team four quarterly dividends during the fiscal year. In November Anthony Gilmore Ron Megahan Scott Allshouse 2004, the Board of Directors President President President approved a 27% increase in the Northern California Region Pacific Northwest Region South Region quarterly dividend to $0.19 per Marc Jonna Ken Meyer Michael Besancon share. The first $0.19 per share National Wine Buyer President President quarterly dividend was payable in Mid-Atlantic Region Southern Pacific Region January 2005, and the Company Paula Labian expects to pay approximately $48 Vice President Juan Nunez Cindy Bradley million in dividend payments to Team Member Services President Vice President of Learning shareholders in fiscal year 2005. Florida Region Edmund LaMacchia Patrick Bradley National Produce Coordinator Will Paradise President Ordering Financial Statements President Midwest Region A copy of our Annual Report or Roberta Lang Rocky Mountain Region Form 10-K may be obtained by Vice President Mike Clifford written or phone request to: General Counsel Walter Robb Vice President Co-President Chief Information Officer David Lannon Shareholder Services Chief Operating Officer President Mark Dixon Whole Foods Market, Inc. North Atlantic Region Jim Sud President 550 Bowie Street Executive Vice President Southwest Region Austin, Texas 78703 Cindy McCann Growth and Business 512.477.5566 ext. 20801 Vice President Glenda Flanagan Development Investor Relations Executive Vice President Annual Meeting Lee Valkenaar Chief Financial Officer John Mackey Executive Vice President April 4, 2005 Chairman of the Board Betsy Foster Global Support 9:00 a.m. (EDT) Chief Executive Officer Vice President New York Marriott Margaret Wittenberg Purchasing and Distribution Lee Matecko East Side Hotel Vice President Vice President A.C. Gallo 525 Lexington Avenue Marketing and Public Affairs Operational Finance Co-President New York, New York 10017 Chief Operating Officer Transfer Agent & Registrar Information about stock certifi- Board of Directors cates, change of address, owner- ship transfer or other stock David W. Dupree Gabrielle E. Greene Morris J. Siegel matters can be obtained from: Managing Director Chief Financial Officer, Former Vice Chairman The Halifax Group Villanueva Companies of the Board, The Hain Securities Transfer Corporation Celestial Group, Inc. Dr. John B. Elstrott John Mackey 2591 Dallas Parkway, Suite 102 Director Chairman of the Board and Dr. Ralph Z. Sorenson Frisco, Texas 75034 Levy-Rosenblum Institute Chief Executive Officer Managing Partner, 469.633.0101 for Entrepreneurship, Whole Foods Market, Inc. Sorenson Limited Partnership www.stctransfer.com Tulane University’s Freeman Linda A. Mason School of Business Independent Auditors Chairman of the Board, Ernst & Young LLP Avram J. Goldberg Bright Horizons Family Austin, Texas Chairman of the Board Solutions AVCAR Group, Ltd. Visit our web site www.wholefoodsmarket.com
  • 12. Whole Foods Market, Inc. 550 Bowie Street Austin, Texas 78703 www.wholefoodsmarket.com