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Werkt het echt heel anders?
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“According to our study there   “Evaluations conducted in
was no difference in the        field settings can reveal
number of problems that         problems not otherwise
occurred in the two test        identified in laboratory
settings. Our hypothesis that   evaluations.”
more problems would be
found in the field was not
supported.”
“testing in the field   “evaluations in the field
requires double the     (are) more complex
time in comparison to   and time-consuming.”
the laboratory”
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Voer een „discount‟ usability test uit voor:
• NS app
• 9292 app

• Bereid in 2 teams taken voor;
• Vorm tweetallen;
• Tweetal team 1 interviewt tweetal team 2


• En vice versa
f.den.dopper@hr.nl

@ferrydendopper

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