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Mario Faria
1
The Chief Data Officer’s Quest
for Data Quality and Data
Governance
Mario Faria
June 24th, 2014
http://www.cdo-inc.com/
Mario Faria
2
Who am I ?
•  Recognition as one of the 1st Chief Data Officers in the world
•  Well recognized thought leader in Data Management, Data Science,
Analytics, CRM, Supply Chain and Operations Management
•  20+ years working with Information Technology, Management
Consulting, Financial Services, Retail, CPG and Private Equity
•  Regular speaker at conferences throughout the world
•  Contributor to magazines and publications
•  Helping companies cross the Data & Analytics Chasm
Mario Faria
3
Mario Faria
4
Objectives
•  Understand the CDO role
•  Develop a strategy to manage your team
•  Mobilize a cultural change inside your
company
with a Data Quality and Data Governance
perspective
Mario Faria
5
“We kill people based on metadata”
General Michael Hayden
Former Director of the NSA and the CIA
On	
  the	
  Chief	
  Data	
  Officer	
  
Building	
  the	
  bridge	
  
between	
  business	
  and	
  IT	
  
Mario Faria
8
Chief Data Officer /
Chief Analytics Officer
Data Architect
Data Quality
Data Scientist
Data GovernanceData Operations
Mario Faria
9
Mario Faria
10
My first CDO role
Mario Faria
11
My second CDO role
 
Pu:ng	
  together	
  the	
  best	
  data	
  
team	
  you	
  can	
  find	
  
1-­‐Defining	
  the	
  mission	
  
 
Create	
  a	
  long-­‐term	
  	
  
Data	
  Strategy	
  with	
  
regular	
  short	
  term	
  
deliverables	
  
	
  
	
  
Mario Faria
16
2-­‐SelecDng	
  your	
  team	
  
 Find	
  the	
  individuals	
  who	
  their	
  
personal	
  interests	
  are	
  aligned	
  with	
  
your	
  defined	
  mission	
  
Mario Faria
19
People
Management
Data
Management
Domain
Expertise
Technology
Skills for a Data Team
Mario Faria
20
Some important soft skills required
•  Communication skills
•  Curious
•  Versatile
•  Adaptable
•  Comfortable in dealing with ambiguity
√	
  
3-­‐ImplemenDng	
  the	
  change	
  
 
Data	
  &	
  AnalyDcs	
  is	
  quite	
  easy	
  	
  
	
  
Changing	
  behavior	
  and	
  culture	
  
is	
  extremely	
  hard	
  to	
  achieve	
  
Gartner	
  :	
  “By	
  2017	
  the	
  CMO	
  will	
  
Spend	
  More	
  on	
  IT	
  Than	
  the	
  CIO”	
  
Mario Faria
27
“Enterprise Information Management is
putting together the right people at the
right time to manage the right data using
the right technology”
Robert J. Abate
Global Director, Enterprise
Information Management &
Analytics at Kimberly-Clark
Right	
  People	
  
Right	
  Data	
  
Right	
  Technology	
  
	
  
Data	
  Quality	
  &	
  	
  
Data	
  Governance	
  
Conclusions	
  
31
Chief
Data
Officer
CEO
CFO
CIOCMO
CAO
Provides actionable customer data to better
manage risk and drive improved business
performance with marketing & sales.
Minimizes a
company’s risk
and cost
inefficiencies by
better managing,
optimizing, and
creating
transparency of
business processes
and outcomes.
Provides actionable customer data
to marketing which justifies spend
on marketing activities, and
improves digital performance in the
marketplace
Enhances technology’s ‘seat at
the table’ and provides strategic
insights into how to best support
the companies business objectives
Standardizes data
across a company in
order for Analytics to
run complex
algorithms and
analysis
Chief Data Officer – Everyone’s Best
friend
The
Data Quality & Data Governance
Leader is the CDO best friend
How prepared is your
business to have
someone managing
data quality and
data governance
programs ?
 
Accessing	
  the	
  data	
  maturity	
  
level	
  of	
  your	
  organizaDon	
  
It will take some time for the results
to show up
An upside investment in technology
is needed
It will require a dedicated team to implement,
manage and operate the quality and
governance programs
Everyone in the
organization is
responsible for
Data Quality and
Data Governance
Mario Faria
41
Thank you
Mario Faria
Chief Data Officer and Analytics Strategy Advisor
http://www.cdo-inc.com
www.slideshare.com/fariamario
Twitter : @mariofaria
mario.faria@cdo-inc.com
+1 (425) 628-3517

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