3. COMMUNICATION SKILLS – 2010 In the video you have seen previously, a Subject and an Object were mentioned. Give us three Examples of a Subject and an Object. REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
4. COMMUNICATION SKILLS – 2010 WELCOME TO THIS TRAINING SESSION REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
6. COMMUNICATION SKILLS – 2010 DISCUSS WHAT WENT WRONG IN THE PREVIOUS PICTURE!! REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
7. COMMUNICATION SKILLS – 2010 WHAT MAKES A GOOD COMMUNICATOR? An Active Listener, An Effective Presenter, A Quick Thinker. A Win-Win Negotiator. REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
8. COMMUNICATION SKILLS – 2010 PROCESS OF COMMUNICATION REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
11. MULTI WAYS COMMUNICATIONREGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
12. COMMUNICATION SKILLS – 2010 CHALLENGE!!! REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
13. COMMUNICATION SKILLS – 2010 REASONS TO COMMUNICATE REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
14. COMMUNICATION SKILLS – 2010 DID YOU KNOW THAT? 70 % of our communication efforts are: Misunderstood Misinterpreted Rejected Distorted Not heard REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
25. COMMUNICATION SKILLS – 2010 COMMUNICATIVE TYPES OF QUESTIONS Closed questions: Get a one-word response and inhibit thought. Questions begin with who, when and which Open-ended questions: Invite unique thought, reflection or an explanation. Questions begin with how, what and how come (not why!). REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
26. COMMUNICATION SKILLS – 2010 CHALLENGE!!! DIVIDE INTO 2 TEAMS. EACH TEAM SHOULD COME UP WITH 5 CLOSED ENDS QUESTIONS AND LET THE OTHER TEAM TURN THEM INTO OPEN END QUESTIONS. REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
27. COMMUNICATION SKILLS – 2010 DID YOU KNOW THAT? PUBLIC SPEAKING, IS ANOTHER TYPE OF COMMUNICATION. REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
28. COMMUNICATION SKILLS – 2010 THANK YOU FOR YOUR ATTENTION REGIONAL TRAINING DEPARTMENT “AT YOUR SERVICE” REGIONAL TRAINING DEPARTMENT COMMUNICATION SKILLS – 2010
Notas do Editor
IN THIS CHALLENGE, NUMBER THE PARTICIPANTS FROM 1 TO END, GET THE FIRST ONE AND SHOW HIM A WORD THAT IS WRITTEN ON THE BOARD AND ASK HIM TO WHISPER IT IN THE EAR OF THE 2ND PERSON AND SO GOES ON TILL THE LAST ONE GETS THE WORD WHISPERED AND ANNOUNCES IT TO EVERYONE.SEE IF THEY MANAGED TO GET THE WORD DELIVERED PROPERLY.