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IT Governance a Compass Without a Map?,[object Object],Pink Elephant,[object Object]
Session Topics,[object Object],[object Object]
Building a practical blueprint of IT Governance
Tying Business objectives and value to IT goals and operational activities
Moving from a technology to a service approach of IT Management
Integrating best practice frameworks, COBIT, ITIL, CMMI, ETOM
Understanding the implications of Service Management on traditional organizational design and IT roles,[object Object]
What is IT Governance,[object Object],[object Object]
Furthermore, IT governance integrates and institutionalizes good practices to ensure that the enterprise’s IT supports the business objectives.
~IT Governance Institute – “COBIT 4.1”
IT Governance encompasses five major decision areas related to management and use of IT in a firm, all of which should be driven by the operating model:
IT principles: high level decisions about the strategic role of IT in the business
Enterprise Architecture: the organizing logic for business processes and IT infrastructure
IT Infrastructure: centrally coordinated, shared IT services providing part of the foundation for execution
Business Application Needs: business requirements for purchased or internally developed IT applications that both use and build the foundation for execution.
Prioritization and Investment: decisions about how much and where to invest in IT, including project approval and justification
~ Harvard Business Review / MIT Sloan “Enterprise Service Architecture as Strategy”,[object Object]
The Governance Model ISO 38500,[object Object],Corporate ,[object Object],Governance ,[object Object],of ICT,[object Object],Business ,[object Object],Needs,[object Object],Business ,[object Object],Pressures,[object Object],Evaluate,[object Object],Direct,[object Object],Monitor,[object Object],Proposals,[object Object],Performance,[object Object],Conformance,[object Object],Plans,[object Object],Policies,[object Object],Business Processes,[object Object],ICT Projects,[object Object],ICT Operations,[object Object]
IT Governance vs Management,[object Object],Market Competition,[object Object],Business Strategy,[object Object],New Technology,[object Object],Markets,[object Object],Legislation,[object Object],IT Strategy,[object Object],Customers,[object Object],IT Governance,[object Object],Services,[object Object],External,[object Object],Internal,[object Object],IT Management,[object Object],Present Service Portfolio,[object Object],Future Service Portfolio,[object Object],Business Governance & Strategy Drives IT,[object Object]
Service Portfolio and Governance ,[object Object],IT Governance,[object Object],IT Mgmt. tools,[object Object]
The ChangingRole For IT,[object Object],HIGH,[object Object],v3,[object Object],IT customers are the customer of the organization,[object Object],Value Network Focus,[object Object],IT is perceived as an internal business partner ,[object Object],Business Focus,[object Object],Influence On The  Business,[object Object],v2,[object Object],IT has a single strategy and is focused on the customer, but is perceived as an external supplier,[object Object],Customer Focus,[object Object],IT is focused on the integration and delivery of end-to-end IT services (business solutions),[object Object],Service Focus,[object Object],IT is focused on technology, infrastructure and applications are treated as separate and largely unrelated domains,[object Object],Technology Focus,[object Object],LOW,[object Object],Role Of IT/IS In The Organization,[object Object]
Four Stages or Architecture Maturity,[object Object],Business Silo,[object Object], Architecture,[object Object],Standardized Technology,[object Object], Architecture,[object Object],Optimized Core,[object Object], Architecture,[object Object],Business Modularity,[object Object], Architecture,[object Object],Reuse loosely coupled IT Enabled business process components (services) to preserve global standards while enabling local differences,[object Object],Providing IT efficiencies though technology standardization and, in most cases increased centralization,[object Object],Where companies look to maximize individual business unit needs of functional silo needs,[object Object],Company wide data and process standardization as appropriate for the operating model,[object Object],Phase 1,[object Object],Phase 3,[object Object],Phase 2,[object Object],Phase 4,[object Object],Source: HBS Enterprise Architecture as Strategy,[object Object]
The Growing Legislation Minefield,[object Object],[object Object]
Personal Information Protection Electronic Document Act (PIPEDA)

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