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European Chief Supply
                                           Chain Officer Forum 2001

                                           Kris Van Ransbeek
                                           Vice President Product Supply &
                                           Ingredients Business EMEA




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY
Topics

         • The importance of innovation
         • How can Supply Chain help to make a difference




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                    2
Innovation is the name of the game in many
                        industries


         •    The board dilema: continue to innovate when budget priorities
             lie elsewhere
                Are we making the right innovation choices
                Are our innovation investments closely aligned with the customers needs,
                 while also recognizing that you can’t rely on customer input for “break-
                 through” ideas
                Are we able to measure the progress accurately




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                                                    3
The Innovation Challenge

             • You can't just ask customers what they want and then try to
                give that to them. By the time you get it built, they'll want
                something new.

                Steve Jobs




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                                        4
Increasing complexity depending on the type
                        of innovation of FMCG
         • Products and Packaging




                                                              Increasing time to market
                                                                Increasing investment
                                                                Increasing complexity
               •   Recipe optimization
               •   A new raw material or ingredient
               •   Changing the packaging design
               •   New packaging shape
         • Machines and Processes
               • Installation of new equipment
               • Adaptation of the Production line
               • New factories
               • New production technologies
               (will introduce new products, new markets,…)




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                                                  5
The innovation balancing act

         • Short-term return vs. long-term investment
         • Risk vs. Opportunity
         • Creativity vs. Discipline


                       Faster…
                                           Cheaper…
                                                      More predictable




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                                 6
How best collaborate with your innovation
                        Colleagues




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                            7
Wait until it is big enough!




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY               8
Wait until it is big enough!

                         …could be difficult to handle at that time




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                              9
Push through the standard processes
                        and organization




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                      10
Dedicated team of supply chain
                        experts, imbedded within the
                        innovation organization




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                 11
Key pitfalls that can be avoided

         • Attention given to innovation by the SC team running the
            base business
               • Day to day operations will take over
               • Cost saving gives a better and faster return then innovation
               • To small to bother about
         • Guarantee sufficient Supply Chain expertise is available
            during the design phase
               • Up to 80% of the supply chain cost is structurally defined during design
               • Wrong choices will only become visible during scaling and can be
                 extremely costly and time consuming to correct during/after launch
         • When to integrate within base business
               • Avoid the emergence of a shadow organization
               • Missing the economies of scale

STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                                                    12
SC innovation needs different KPI’s

         • Base Business performance             • Innovation Support
         drivers                                 Performance drivers
               •   Cost                             • Time to Market
               •   Customer Lead Time               • Fail Cheap
                                                       •
               •   Product and Service Quality             Limit upfront capital investments

                                                    • Fast Scalable
               •   Reliability and resilience          •   Initial technology choices
                    •   No service Glitches
                                                       •   Key supplier selection
               • SC Security                           •   Route to market
                                                       •   Supporting business processes

                                                    • Small batches




STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                                                       13
Conclusions

         • Get involved from the start
               • Strategic Supply Chain decisions are taken early in the development
                 phase
         • Create a dedicated team within your Supply Chain
           organization that focus on supporting innovation
         • Define the appropriate KPI’s


                                            Fail Cheap
                                           Scale up Fast

STRICTLY CONFIDENTIAL, INTERNAL USE ONLY                                               14

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SCM as a Market Strategy Differentiator; Kris Van Ransbeek, Vice President Product Supply & Ingredients Business Europe, Chiquita

  • 1. European Chief Supply Chain Officer Forum 2001 Kris Van Ransbeek Vice President Product Supply & Ingredients Business EMEA STRICTLY CONFIDENTIAL, INTERNAL USE ONLY
  • 2. Topics • The importance of innovation • How can Supply Chain help to make a difference STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 2
  • 3. Innovation is the name of the game in many industries • The board dilema: continue to innovate when budget priorities lie elsewhere  Are we making the right innovation choices  Are our innovation investments closely aligned with the customers needs, while also recognizing that you can’t rely on customer input for “break- through” ideas  Are we able to measure the progress accurately STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 3
  • 4. The Innovation Challenge • You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new. Steve Jobs STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 4
  • 5. Increasing complexity depending on the type of innovation of FMCG • Products and Packaging Increasing time to market Increasing investment Increasing complexity • Recipe optimization • A new raw material or ingredient • Changing the packaging design • New packaging shape • Machines and Processes • Installation of new equipment • Adaptation of the Production line • New factories • New production technologies (will introduce new products, new markets,…) STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 5
  • 6. The innovation balancing act • Short-term return vs. long-term investment • Risk vs. Opportunity • Creativity vs. Discipline Faster… Cheaper… More predictable STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 6
  • 7. How best collaborate with your innovation Colleagues STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 7
  • 8. Wait until it is big enough! STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 8
  • 9. Wait until it is big enough! …could be difficult to handle at that time STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 9
  • 10. Push through the standard processes and organization STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 10
  • 11. Dedicated team of supply chain experts, imbedded within the innovation organization STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 11
  • 12. Key pitfalls that can be avoided • Attention given to innovation by the SC team running the base business • Day to day operations will take over • Cost saving gives a better and faster return then innovation • To small to bother about • Guarantee sufficient Supply Chain expertise is available during the design phase • Up to 80% of the supply chain cost is structurally defined during design • Wrong choices will only become visible during scaling and can be extremely costly and time consuming to correct during/after launch • When to integrate within base business • Avoid the emergence of a shadow organization • Missing the economies of scale STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 12
  • 13. SC innovation needs different KPI’s • Base Business performance • Innovation Support drivers Performance drivers • Cost • Time to Market • Customer Lead Time • Fail Cheap • • Product and Service Quality Limit upfront capital investments • Fast Scalable • Reliability and resilience • Initial technology choices • No service Glitches • Key supplier selection • SC Security • Route to market • Supporting business processes • Small batches STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 13
  • 14. Conclusions • Get involved from the start • Strategic Supply Chain decisions are taken early in the development phase • Create a dedicated team within your Supply Chain organization that focus on supporting innovation • Define the appropriate KPI’s Fail Cheap Scale up Fast STRICTLY CONFIDENTIAL, INTERNAL USE ONLY 14