The Smithsonian has started using an online volunteer management system to make signing up for programs and tracking hours easier. The document provides 10 steps for volunteers to create an account and access their profile on the new system. Volunteers are instructed to indicate they have forgotten their password, even though they have not set one before. Following the steps will allow volunteers to set a password, log in, and update their personal information within their profile.

1. Volunteer Management System: Accessing Your Account
The Smithsonian has started using an online volunteer management program. It will make signing up for programs, tracking your
hours, and identifying volunteer opportunities a lot easier for you and for NPM staff. The instructions below will help you create a
password so that you can access your account. The way you will do this is by telling the system that you “forgot” your password—
even though you never had one. It seems wacky, but it works! Here are the ten steps.
First, go to this website: http://bit.ly/JO9tSI Bookmark this page so
you can easily find it again.
Second, click “I agree.”
Third, find where it says “Welcome! If you are already a volunteer,
please log‐in here.”
Fourth, click where it says “Forgot your password?” This should take
you to a new page titled “Reset Your Password.”
Fifth, in the “Reset Your Password” box, type your first name, last
name, and e‐mail address. Use your full name, not a nickname. (For
example, “Daniel” instead of “Dan.”) Use the e‐mail address NPM usually uses to e‐mail you. Then click “Submit.” When you click submit, you
should see a message that says, “Thank you. An e‐mail has been sent to you that contains link to set new password.”
Sixth, check your e‐mail. Go to the e‐mail account you just entered. You should see an e‐mail from EVANSPRD@evansvol.si.edu. Open the e‐
mail. Inside the e‐mail, click the link to reset your password. This should take you to a page titled “Reset Password.”
Seventh, on the “Reset Password” page, create a password. It should include letters and at least one number. Click “submit.” This should take
you to a page that says, “Thank you. You may login using your new password.”
Eight, click the link that says “Back to Login prompt.” This should take you to the “Volunteer Login” page. Don’t give up yet—you’re nearly done!

2. Ninth, on the “Volunteer Login” page, click “I agree.” Enter your user ID (your e‐mail address) and
the password you just created. Click “Log in.” This should bring you to a page titled “Volunteer
Main Menu.”
Tenth, look in the left sidebar titled “Volunteer Menu” for an option that says “My Profile.” Click
“My Profile.” This should take you to a page titled “Personal.” On this page, please make sure
your date of birth, e‐mail, phone number, and address are correct. If it’s not correct or is left
blank, update it.
 “References” – This section can be left blank.
 “Additional Contact Info” – Enter Emergency Contact Information
 “Additional Info” – Answer the multiple choice questions here and type your name where
it says “signature.”
 “Parental Consent” – Skip
 “Education and Experience” – Skip
 “Availability” – The systems requires answers to these questions. We know our current
volunteers’ schedules pretty well already so we won’t be using this information to make schedule changes or anything.
 “Languages” – Skip
 “Volunteer Recruitment” – The system requires an answer but we aren’t using this info for anything.
 “Volunteer Preferences,” “Seasonal/Special Volunteer Programs,” “Volunteer Preferences by Location” – Skip
 “Attach my resume” – Skip
 Click “Submit”
After clicking “submit,” the top of the page should say “Your profile has been successfully saved!” in green.
You can no click the “Log out” button or close the window.
Congrats, you are done for now! We will soon send you info on how to log your volunteer hours and sign up for public program and tour
opportunities using this system. In the meantime, hang on to your password and user ID—you’re going to need it!