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Issue 4 I SUMMER 2010




               Motivating Wellbeing                                         Minding Your Business:




                                              Austria
                Brooklyn

                                                               Israel

                     Riding to Wellbeing
                                                                                 Chief Culture Officer




      Designing Wellbeing:
      Re-focus. Re-invent. Rejuvenate.
Minding Your Business                 Motivating Wellbeing                 Riding to Confidence
Chief Culture Officer: Designing a Culture of Choice                    From the CATALYST Blog
Tools for CATALYZING Change   CATALYSTS: News from Members and Friends of the Pratt Design Management Program
CATALYST Perspective                                                                                                                                                                                                   Table of Contents
The Director of the Pratt Design Management Program introduces the significance of this issue of CATALYST




                                                                                                                                                                           1 CATALYST Perspective
                            Designing Wellbeing: Re-focus. Re-invent. Rejuvenate.
                                                                                                                                                               4 From the
                            This issue of Catalyst explores the role of strategic design in enabling
                                                                                                                                                                   CATALYST Blog
                            wellbeing and creating life style choices that deepen our sense of aliveness,
                            happiness and creative community. Our contributors help us define well
                            being and demonstrate its design in their own lives and work.
                                                                                                                                               6 CATALYZING the
                                                                                                                                                 Conversation
                            Why is it important to consider designing wellbeing into our everyday lives
                            and enterprises? We asked our contributors to consider that question and                                      8    Minding Your Business: Profits
                                                                                                                                               that Restore the Planet
                            to explore the meaning of well being in a world where just being can be
                                                                                                                                               A conversation with Horst
                            challenging enough.
                                                                                                                                               Rechelbacher, founder of Intelligent
                            They took the challenge. Their ideas enrich our understanding of how
                            designing for wellbeing can deepen our experience of life, encourage our
                            relationship with community and connect us in exchange experiences that are
                                                                                                                                          18
                                                                                                                                               Nutrients and Aveda


                                                                                                                                               Motivating Wellbeing
                                                                                                                                                                                                           Re-focus.
                                                                                                                                                                                                           Re-invent.
                            both rewarding and fun. We are reminded that products, services and spaces                                         An overview of behavioral
                            designed with wellbeing in mind can create mutually satisfying relationships                                       theory and design strategies and
                            between those who create the experience and those who engage in them.                                              how they can influence better
                                                                                                                                               behaviors


                                                                                                                                                                                                           Rejuvenate.
                            We discover in each article that well being can be variously defined, but that
                            it is more than happiness. It includes a feeling of exhilaration, a sense of
                            mastery and control. It is both personal and collective and is enhanced by a                                  28   CATALYST Voices
                            feeling of belonging and shared commitment to goals.                                                               Destination: Wellbeing
                                                                                                                                               An introduction to how bicycling can
                                                                                                                       © The Design
                            Wellbeing implies a healthy blend of challenge and readiness mixed with             Management Program             support confidence in the individual
                            resilience and joy. It is a sense that all systems are “humming away nicely”. It        of Pratt Institute,        and communities
                            can be designed into the moments of a life, encouraged by the movements of                    April 2010
                            the body and enabled by organizations interested in cultivating aliveness.
                                                                                                                   Executive Editor:      38   Chief Culture Officer:                                      What to Expect
                                                                                                                                               Designing a Culture of Choice
                            But, not all of our systems are “humming away nicely.” Wellbeing is not a               Adam Zoltowski             An conversation with Lahav Gil,                             CATALYST was designed to stimulate
                            constant and availability to the conditions that support it varies across the                                      President and CEO, Kangaroo Design                          thinking and encourage conversation about
                            boundaries of our world. Lack of wellbeing can create its own boundary.                Managing Editor:                                                                        the role of strategic design in defining
                            Life does not flourish when imagination and appetite go unfed, enthusiasm is              Kevin Rorick                                                                         and developing an economically, socially
                            undernourished and engagement with a living world is not encouraged.
                                                                                                                   Editorial Board:
                                                                                                                                          48 Reflections Piece
                                                                                                                                             Lessons for the Road
                                                                                                                                                                                                           and environmentally sustainable future.
                                                                                                                                                                                                           We have included numerous external links
                            Strategic design solutions are necessary to deepen happiness, enable a                      Erin Weber             Erin looks back on what she learned in her time             throughout the text and in the form of
                            creative economy and improve both our physical and emotional connection to                 Holly Burns             as Executive Editor of CATALYST                             “related resources” at the end of each article.
                            life.                                                                                   Dante Clemons                                                                          CATALYST is accompanied by a blog that is
                                                                                                                  Maggie de la Vega                                                                        our means of continuing the conversation
                            In this issue, we focus on re-inventing and rejuvenating our organizations,
                            our personal lives and our relationship with each other and our world
                                                                                                                      Maren Maier
                                                                                                                     Mary McBride         52   Tools for CATALYZING Change
                                                                                                                                               Super Natural Home by Beth Greer
                                                                                                                                                                                                           between publications. Blog posts are related
                                                                                                                                                                                                           to, as well as, unique from those in the digital
                                                                                                                     Denise Tahara             The Happiness Project by Gretchen Rubin                     publication. You can find the CATALYST blog
                            CATALYST is an international dialogue on strategic design sponsored and                                            LEED for Healthcare                                         on our website:
                            published by the graduate program in Design Management at Pratt Institute of             Visual Design:
                            Art and Design.                                                                         Aditi Mukherjee                                                                        http://www.CATALYSTsdr.com
                                                                                                                    Adam Zoltowski
                            Dr. Mary McBride
                            Director of the Design Management Program at Pratt Institute
                                                                                                                       Kevin Rorick
                                                                                                                                          54   Infographic: Food and Health
                                                                                                                                               Direct from CATALYSTsdr.com, a visual depiction of the      The next CATALYST theme will be
                                                                                                                       Illustrations:          connections between food, health and government spending.   Designing Desire
                                                                                                                    Aditi Mukherjee                                                                        Please submit article concepts and
                                                                                                                                                                                                           recommendations for resources to:
                                                                                                                             Editors:                                                                      CATALYSTsdr@gmail.com
                                                                                                               Eileen Kiley & Denise
                                                                                                                              Tahara
                                                                                                                                          56   CATALYSTS
                                                                                                                                               News from Alumni and Staff of the Pratt Design Management
                                                                                                                                               Program.Anke Stohlmann, Richard Green & Diane Ruengsorn
                                                                                                                     Cover Design:
                                                                                                                    Adam Zoltowski

      2   CATALYSTsdr.com                                                                                                                                                                                                 Re-focus. Re-invent. Rejuvenate     3
From the CATALYST Blog
Highlights from the timely and diverse content found at www.CATALYSTsdr.com/categories/blog/




                                                               fast or processed foods. What is         Interior Design as Strategy
                                                               hopeful amidst all the bad news,         A dialogue on the strategic value of interior
                                                               though, is the reminder that the         design
                                                               power to change rests within
                                                               our hands as consumers and               by Rene Ng
                                                               purchasers of these products.
                                                               However, this is still considering       Renovation programs on TV have
                                                               the issue at a slightly shallow,         undoubtedly made the general public more          public,” as defined by the National Council      The Khan Academy
                                                               economic level. To observe the use       aware of the built environment. However,          for Interior Design Qualification (NCIDQ).       The Role of Education in Designing
                                                               of design thinking in this revolution,   the time and thought processes behind             Through this tenet, a designer will have         Wellbeing
                                                               we must go past the effects,             interior design is often left on the cutting      applied occupational and safety standards,
                                                               statistics, even some of the causes      room floor leaving the profession hugely          including accessibility requirements of          by Adam Zoltowski
                                                               and simply look at what motivates        undervalued and decoration mistaken for           the American with Disabilities Act (ADA),
                                                               us to consume these products.            design. A wise professor, from Ryerson            national and regional fire safety and building   I can still remember vividly, in my past life
                                                                                                        University’s School of Interior Design in         codes, and ergonomics. Someone in a              as a political science student, a classroom
                                                                Jamie encourages the use of                                                               wheelchair will be able to use the space         debate about whether or not education was
                                                                                                        Toronto, once said, “Interior designers must
                                                                 fresh, unprocessed foods and it                                                                                                           a right or a privelege. I’ve always believed
                                                                                                        also know half of what an architect knows         freely. People will be able to make a quick
                                                                 is clear that he is concerned with                                                                                                        it to be a right, as it benefits both society
                                                                                                        and a quarter of what an engineer knows,          and unobstructed dash for the exit in the
                                                                 the quality of the ingredients. He                                                                                                        and the individual. The idea that education
                                                                                                        but they get half the pay and a quarter of        event of a fire. Employees will not hurt or
                                                                 also reminds us that food is one                                                                                                          should be available to all is at the core of
                                                                                                        the respect.”                                     strain themselves on the job due to poorly
                                                                 of the few things that nourishes
                                                                                                                                                          designed furniture.                              The Khan Academy, an open for all online
                                                                 us, connects us to past traditions
                                                                                                        Interior design or interior architecture, as it                                                    school where curious minds from around
                                                                 of our families and culture and
                                                                                                        is known in Europe, is responsible for most       Recognizing that the construction                the world can access information and
                                                                 unites communities in unique ways.
                                                                                                        of the spaces we live, work, and play in.         industry is responsible for so much of the       lessons on everything under the sun. Khan
                                                                 He challenges us to think not only
                                                                                                        Everything, from the overall layout of rooms      world’s waste, headways are being made           Academy, founded by Salman Khan, the
                                                                 of the food we eat in terms of its
                                                                                                        down to the exact location of the toilet          throughout the trade and interior designers      recipient of the 2009 Microsoft Tech Award
                                                                 components and preparation, but
     A Food Revolution                                 also the meaning of it as a human practice       paper dispenser, has been thought-out and         are in a position to encourage environmental     in Education, is a non-profit organization      countries the schools are inadequate
     The Strategic Value of Jamie Oliver’s TED                                                          strategically planned by an interior designer     sustainability. We can push our engineers        with the modest goal of supplying education     at best, non-existent at worst.
                                                      “to inspire families to cook again.” This
     Wish                                              is at the heart of his strategic thinking,       to add value.                                     to use more efficient electrical and             to ‘anyone, anywhere’. Khan, an MBA
                                                       because ultimately what needs to change                                                            mechanical systems. We can source more           gradute from Harvard, started the online
     by Giselle Carr                                                                                                                                      local, sustainable, and non-toxic furniture,     ’school’ by creating simple math lessons        The Khan Academy is a powerful example
                                                       is not just the label on the food, but human     A well-designed space will maximize the
                                                                                                                                                          equipment, and finishes. We can design           on youtube for his cousin who lived abroad.     of the use of design because Khan has
                                                       behavior. His reform of the British school       use of real estate through efficient space
     A few weeks ago, I watched Jamie Oliver’s                                                                                                            more beautiful, timeless, and durable            Before he knew it, thousands of people          successfully developed an organization
                                                       food system is a testament to the power of       planning, incorporate appropriate levels
     talk on TED.com where he stated,“I                                                                                                                                                                    were accessing his online tutorials.            with a strong mission that requires limited
                                                       this type of behavioral change; my hope is       of natural and artificial lighting, and use       spaces instead of staying on trend only to
     wish for your help to create a strong,                                                                                                                                                                                                                resources and funds. By using the free
                                                       that his efforts in America will be met with     non-toxic materials. For companies, this          demolish and rebuild every five years. To
     sustainable movement to educate every                                                                                                                                                                 Education plays a big role in the overall       technology provided by youtube, Khan has
                                                       similar success.                                 means increased employee satisfaction,            the public, we are purveyors of things cool
     child about food, inspire families to cook                                                                                                                                                            issue of wellbeing. It has an impact on         distributed education lessons to many
                                                                                                        productivity, and wellbeing. The space            and pretty, so we are duly responsible to
     again and empower people everywhere                                                                                                                                                                                                                   corners of the globe, a feat that would
                                                      Other initiatives to transform the                can also be considered an extension of a          introduce these responsible practices in         almost every level and facet of our lives.
     to fight obesity.” I’ve become a huge fan                                                                                                                                                                                                             have cost thousands of dollars ten years
                                                      experience of food in the education sector,       company’s values and identity, translating        order for them to become the norm. Interior      If we start late in our schooling and
     of his show and the conversation that it                                                                                                                                                                                                              ago. Lessons are also not made with fancy
                                                      even at the tertiary level, have begun to         into teambuilding within, and customer            designers can probably tell you where to         formal education, it has a ripple effect
     has sparked within the population. What                                                                                                                                                                                                               software, but basic freeware that come with
                                                      emerge successfully across America. It is         loyalty through brand cohesiveness.               put the sofa in your tiny condo and select       that can last years. Income level disparity
     has struck me most about Jamie’s Food                                                                                                                                                                                                                 any PC. For example, he used Microsoft
                                                      clear that the public is ready for this change,                                                     curtains to match, but interior designers        between the educated and non-educated
     Revolution is the social aspect and the                                                                                                                                                                                                               Paint to illustrate his cousin’s first lesson.
                                                      for a myriad of reasons (health is one of         Unbeknownst to the masses, an interior            are positioned do so much more, for profit,      has been clearly documented in recent
     subtle use of design thinking. The statistics                                                                                                                                                                                                         Khan stumbled upon the power of his idea
                                                      the largest); otherwise Jamie’s show would        designer’s job is to “protect and enhance         people, and planet.                              years, showing a correlation between an
     are staggering as obesity-related diseases                                                                                                                                                                                                            by chance, and has used his constraints to
                                                      not be such a huge success. The challenge         the health, life safety, and welfare of the                                                        individual’s level of schooling and pay. If
     are the leading causes of death in America.                                                                                                                                                                                                           his advantage in growing the awareness
                                                      we face now is to rethink and redesign our                                                                                                           students fall behind early on, they may
     Jamie reminds us that during his 20 minute
                                                      approach to food, so that the policies and                                                                                                           spend many years trying to catch up. A          and popularity of the Khan Academy. It
     TED talk, four Americans will die as a result
                                                      practices currently in place become our ally                                                                                                         lack of adequate education programs can         is also a sign of the changing times: one
     of food-related illnesses. The effect this
                                                      in working toward a healthier population;                                                                                                            also adversely affect communities, as poor      man can single-handedly reach thousands
     has had on the new generation of children
                                                      not just because we have to, but because                                                                                                             educational offerings aid in keeping areas      through the use of open access internet
     growing up on processed foods is also
                                                      we want to.                                                                                                                                          economically depressed. I was lucky to          applications.
     extremely disturbing, as we have “blessed”
     the newest generation with a shorter                                                                                                                                                                  have parents who both worked in education;
     lifespan for the first time in human history.                                                                                                                                                         yet, not all families have matriarchs and
                                                                                                                                                                                                           patriarchs who value education. In some
     Recent films such as Food, Inc. have
     depicted the level of artificial and unnatural
     ingredients used in agriculture, as well as
                                                                                                                                                                                                                                                           Read more posts on the CATALYST blog at:
     the national demand and consumption of
                                                                                                                                                                                                                                                           www.CATALYSTsdr.com/categories/blog/


     4    CATALYSTsdr.com                                                                                                                                                                                                                                           Re-focus. Re-invent. Rejuvenate.   5
CATALYZING the Conversation
 An introduction to this theme of CATALYST Strategic Design Review




                                                A SNAPSHOT OF GLOBAL WELLBEING
                                                                                                                                                                                                                                                                   togo
                                                                                                                                                                                                                                                        burundi
denmark

          finland                                                                                                                                                                                                                             comoros                1%

82%                 norway

                                                                                                                                                                                                                                 sierra leone

                            sweden

10 HIGHEST                                    richest country:                                                                                                                                                                burkino faso       10 LOWEST
                              netherlands     The United States                                                                                                                                                                                  WELLBEING
WELLBEING
    SCORES                                                                                                                                                                                                                                       SCORES
                                 costa rica                                                                                                                                                                                      rwanda

                                                                                                                                                             poorest country:
                                                        happiest country:                                                                                    Djiibouti
                                                        Costa Rica                                                                                                                                                                    niger
                        new zealand
                                                                                                                                                                                                                                                                    4%
62%
                                                                                                                                                                                                                                          cambodia
                     australia
                                                                                                                                  least happy country:
                                                                                                                                                                                                                                                           haiti
              switzerland                                                                                                         Zimbabwe
                                                                                                                                                                                                                                                                   benin
 canada




                                                       82% - thriving wellbeing                                                                                    struggling to achieve wellbeing - 0%

                                                                                                                                This infographic depicts the current state of global wellbeing. Regions in green and
                                                      Wellbeing Indicators                                                      yellow are thriving, while those areas in organge and red are struggling.

                                                                                                             Look for these     Based on qualitative surveys, wellbeing is measured by happiness, economic
                                                                                                         indicators in each     prosperity, health (physical and emotional as well as access to basic necessities)
                                                                                                         article to see how     and environmental impact (including carbon footprint). Most important to note,
                                                                                       Environmental
                                                                  Economics   Health
                                                                                          Impact          they line up with     is that wellbeing is a cumulative result of a number of factors, and cannot be
                                                                                                         Happy Planet and       measured through one aspect of life alone.
                                                                                                       Gallup’s definition of
                                                                                                                  wellbeing.    For more on the survey method and how data is weighted please visit gallup.com
                                                                                                                                and thehappyplanetindex.org


          6    CATALYSTsdr.com                                                                                                                                                                                         Re-focus. Re-invent. Rejuvenate.     7
Dr. Mary McBride is the Director of the Design Management
                      program at Pratt Institute where she has been building out the program
                      and teaching in it since 1999. Mary is also a Partner in Strategies
                                                                                                                                                          Executive Summary:
                                                                                                    Minding
                      for Planned Change. She, leads their strategic leadership and
                      stewardship practice coaching and facilitating change in individuals
                                                                                                                                                          As the business world faces
                      and organizations.Horst M. Rechelbacher An Austrian by
                      birth, and son of an herbalist, Horst M. Rechelbacher is an active                                                                  a crisis point, new ways of doing business

                                                                                                    Your Busines
                      environmentalist, innovative business leader, author, artist, and organic                                                           must be found. Horst Rechelbacher tells us
                      farmer. In 1978, Horst founded Aveda Corporation, a global plant-based                                                              about his experiences pioneering two innova-
                      cosmetic company. Nearly two decades later, he sold Aveda to Estee
                                                                                                                                                          tive and successful sustainable companies in
                      Lauder but remained a consultant until March 2003. Since then, he has
                      focused on a new product paradigm by founding Intelligent Nutrients,                                                                the beauty and cosmetics industry, Intelligent
                      a health and beauty product company utilizing 100% food-based                                                                       Nutrients and Aveda. He explains how his
                      and organic-certified ingredients. Horst is one of the three original                                                               crusade to phase out the multiplicity of toxic
                      founders of Business for Social Responsibility, which promotes the            PRofits that restore the planet
                                                                                                                                                          ingredients in cosmetics has led to a new para-
                      idea that businesses have the greatest responsibility and opportunity
                      to provide sustainability to all living species. In his continuing study of                                                         digm of products based on food chemistry and
                      plant-based medicine, he collaborates with noted physicians, chemists         A conversation with Horst Rechelbacher                a new model for business. He shows us that by
                      and pharmacologists, as well as with experts and traditional healers          Founder of Intelligent Nutrients and Aveda            merging self, community, and environment, we
                      throughout the world.                                                                                                               can usher in a new age of enlightened capital-
                      Maren Maier is a graduate of the Design Management Program                                                                          ism that nurtures wellbeing and creates profits
                      at Pratt, and is currently a Buyer at ABC Carpet & Home, a home               Conducted by Dr. Mary McBride, Ph.D and Maren Maier   while restoring the planet.
                      furnishings store in New York City. She oversees a department of
                      socially and environmentally responsible home products, entitled ‘ABC
                      Home & Planet’ and she is in charge of transitioning suppliers to more
                      sustainable production processes, while simultaneously educating
                      consumers about the value of conscious consumerism




                                                              Native to Morocco,
                                                            the Argan tree is the
                                                               source for natural,
                                                            rejuvenating body oil




Wellbeing Indicators




8   CATALYSTsdr.com                                                                                                                                                   Re-focus. Re-invent. Rejuvenate.   9
Strategy in           MARY                                     “The dark irony is that the                                           COSMETICS:                                             “Nobody tests these
                           Transforming big industries
         Action            is an extremely challenging
                           task. There are so many
                                                                 things we put on our bodies                                              RE-DESIGNING WITH FOOD
                                                                                                                                                                                                  products and ingredients for
How to Effectively
   Manage I, Inc.
                           people who say it can’t be
                           done, and then there are                    to cover our perceived                                             HORST
                                                                                                                                          To redesign beauty products, we have to look            toxicity or how they affect
                                                                   defects or make ourselves
                           people like you who are                                                                                        at chemistry. What is available to us? I think the
  Before attempting to
                                                                                                                                                                                                  us on a cellular level.”
                           doing it. You’ve had amazing                                                                                   solution can be found in food chemistry. By using
   create a successful     successes with Aveda and                                                                                       food as medicine, we can apply the flavors and
 business venture, ask
    yourself if you are
successfully operating
                           have just launched your
                           new company, Intelligent                look better are often toxic.”                                          colors of things like seeds, berries and vegetables.
                                                                                                                                          They are intense in color, concentrated and
  your inner business.
                           Nutrients. What motivates                                                                                      have high antioxidant food values. I call it skin      HORST
                           you?                                                      and dangerous. The only testing performed on                                                                I started Aveda more than 30 years ago and left
                                                                                                                                          or lip-delivered nutrition, because it can deliver
                                                                                     cosmetics and personal care products are for eye                                                            because it was time to reinvent myself. Back
 Then, lead your inner                                                               and skin sensitivity.
                                                                                                                                          good things at the same time as you beautify. So,
   life like you are its                                                                                                                                                                         then, certified organic products were not available.
                           HORST                                                                                                          in a way, you are turning super foods into super
                                                                                                                                                                                                 Raw material manufacturers promised us natural
                  CEO:     That’s exactly why I am doing it, because I know                                                               cosmetics. I like to follow traditional formulas and
                                                                                     This is unfortunate, because anything that goes                                                             ingredients, yet no one told us, for example, that
                           it can be done. I want to show the cosmetics’                                                                  then stretch them with my imagination to create
 » Hold daily meetings                                                               on the skin is in the blood seconds later. Any                                                              sodium laurel sulfates derived from coconut was
                           industry that it is possible to design a better                                                                new aromatic compositions.
                                                                                     ingredients absorbed by our skin bypasses the                                                                   a petrochemical process. We didn’t know
                           product. From their point of view, what I am doing                                                             They all have a purpose and
      » Understand the                                                               detoxifying enzymes in our liver, which protect                                                                  that in those days, and it took us decades
                           with Intelligent Nutrients is absolutely ridiculous.                                                           do something of benefit.
   interdependence of                                                                us from toxins in food. That means the harmful                                                                    later to realize this synthetic process.
      each department      Ultimately, I am trying to go beyond the                  chemicals that you apply to your skin are more                                                                     The word natural is very confusing
                           traditional cosmetic pursuit of outer beauty to the       toxic and pose greater cancer and other risks,                                                                              because petrochemicals are
     » Be a dedicated      core elements that compose true beauty, in order          than if you ate them.1.                                                                                                         also natural. Crude oil is
    apprentice to your     to find the ultimate sense of health and wellbeing.                                                                                                                                        a natural substance
         organization                                                                                                                                                                                                  from earth; it’s
                                                                                     MARY
   » Conduct a weekly
                           MAREN                                                     What are the effects of these substances on                                                                                         a mineral oil,
                           It’s interesting, because the official definition                                                                                                                                                  but it’s
            inventory                                                                our bodies?
                           of cosmetics goes against the very idea of
                           beautification and health. The American Heritage
   » Focus on service                                                                HORST
                           Dictionary defines ‘cosmetics’ as “something
           towards all                                                               We have evidence of the dangers of heavy
                           superficial that is used to cover up a deficiency
         stakeholders                                                                metals and other hazardous substances on the
                           or defect.”
                                                                                     body, some of which are known carcinogens. Dr.                                                                                              not edible
 » Never lose sight of                                                               Samuel Epstein, a professor of Environmental and                                                                                             and extremely
      the bottom line      COSMETICS: TOXIC BEAUTY                                   Occupational Medicine, describes the different                                                                                                toxic, even when
                                                                                     types of hazardous substances and their effects                                                                                               refined. Intelligent
                                                                                     on the human body in his books. He also lists                                                                                                 Nutrients in
                           HORST                                                     products that contain these “horrific substances”                                                                                           contrast is based
                                                                                                                                                                                                                                                            Food chemistry
                                                                                                                                                                                                                                                            encourages the
                           When we look at the cosmetics industry, we are            by category, and the list is endless: shampoos,                                                                                           on hi-tech, nutritional      development of
                           really looking at the petrochemical industry. And         deodorants, toothpastes, lotions, blushes, eye                                                                                           substances. I hired           chemicals and
                                                                                                                                                                                                                                                            products designed
                           literally to this day, it’s the base of everything that   shadows, mascara, lipstick, hairspray, etc. On                                                                                         food chemists to help           from the outset
                           makes up a beauty product, including surfactants,         average, women use about twenty-five cosmetic                                                                                    me create a new paradigm              using ingredients
                           preservatives, lubricants, colorants, packaging,                                                                                                                                           of products, where we utilize         that pose no
                                                                                     products on a daily basis, and many ingredients      MARY                                                                                                              hazards to our
                           etc. That needs to be corrected. It’s outdated            in these products are not digestible, not even                                                                                  certified organic, nutritional         health.
                                                                                                                                          This is what
                                                                                     recyclable. Babies are even born with cosmetic                                                                              ingredients to make products
                                                                                                                                          you started at                                                                                                    The ultimate goal is
                                                                                     waste, because it is transferred through the                                                                               that, when taken internally and
                                                                                                                                          Aveda over 30 years ago. Are you                                                                                  not only to design
                                                                                     umbilical chord and breast milk. A recent study                                                              applied topically, deliver the best benefits to the       products safe
                                                                                                                                          perfecting the process with Intelligent
                                                                                     of 31 brands of lipstick sent to laboratories for                                                           body.                                                      enough to put in
                                                                                                                                          Nutrients?                                                                                                        our mouths, but to
                                                                                     testing showed 61% contained lead1. Why are we                                                                                                                         design ones that
                                                                                     putting things on our skin that we wouldn’t put in                                                          MAREN                                                      deliver nutritional
                                                                                                                                                                                                                                                            value upon
                                                                                     our mouths?                                                                                                 What is your goal with Intelligent Nutrients?              application.
                                                                                                                                                                                                                                                            Intelligent Nutrients
                                                                                                                                                                                                                                                            is has achieved
                                                                                     MAREN                                                                                                       HORST                                                      this by integrating
                                                                                     How are you redesigning beauty products to fix                     A favorite food of the Aztecs,                                                                      organic farmers,
                                                                                                                                                        AGAVE is high in fructose                We are very small, and I want to stay that way.
                                                                                                                                                                                                                                                            food chemists, and
                                                                                     this problem?                                                      rather than glucose,which                I am focused on small batch production and                 cosmetic chemists
                                                                                                                                                        allows it to be absorbed slowly          high quality, because to do what I do, you have            in the product
                                                                                                                                                        into the blood stream.                                                                              development
                                                                                                                                                                                                 to go the extra mile. I don’t just work with one
                                                                                                                                                                                                                                                            process.



       10    CATALYSTsdr.com                                                                                                                                                                                                              Re-focus. Re-invent. Rejuvenate      11
Cosmetics Industry has
                                                TOXINS FOUND
                                                IN COMMON
                                                                 Women use about 25 cosmetic products on a
                                                                   daily basis, and many ingredients in these
                                                                      products are not digestible or recyclable.
                                                                                                                            “When you look at the legal                                                  borrowed a page from the
                                                                                                                                                                                                         playbook of the tobacco
                                                                                                                                                                                                                                             CATALYST ter
                                                                                                                                                                                                                                             CATALYST
                                                                                                                                                                                                                                             Definition: Pure

                                                                                                                             interpretation of cosmetics,
                                                                          Babies are even born with cosmetic
                                                                             waste, because it is transferred                                                                                            industry by putting profits         Sourcing:
                                                EVERYDAY                         through the umbilical chord                                                                                             ahead of public health.”1           A method of
                                                                                     and breast milk. There are                                                                                                                              sourcing materials
                                                SKIN PRODUCTS.                          five main classifications                                                                                        Over ten years later, this is
                                                                                                                             the FDA says it is neither a
                                                                                                                                                                                                                                             that ensures
                                                                                            of chemicals found in                                                                                                                            ingredients are
                                                                                                beauty products.                                                                                         still the case.
                                                                                                                                                                                                                                             100% organic, not
                                                                                                                                                                                                                                             tested on animals,

                                                                                                                             food nor a drug, which means                                                  Fortunately, there is a           free of synthetic
                                                                                                                                                                                                                                             ingredients, and do
                                                                                                                                                                                                           group called the Organic          not exploit workers.


                                                                                                                             that the cosmetics industry is
                                                                                                                                                                                                           Consumers Association
                                                                                                                                                                                                           that wants to inform and
                                                                                                                                                                                                           protect the public. The

                                                                                                                             largely self-regulated.”                                                      OCA has tested many
                                                                                                                                                                                                           personal care products
                                                                                                                                                                                                           for dioxane, surfactants,
                                                                                                                            two, three or four species. I’ve been studying                                 fragrances for phthalates
                                                                                                                            indigenous plant species for many years, and it’s      and other petrochemical ingredients. Intelligent
                                                                          Product Types
                                                                                 PRODUCTS FOR INFANTS AND CHILDREN          a pharmacopeia.                                        Nutrients recently joined the OCA, Dr. Bronners
                                                                                 SOAPS, SHAMPOOS AND DEODORANT
                                                                                                                                                                                   and Organic Essence in filing a complaint with
                                                                                 HAIR DYES
                                                                                 beauty and nail products
                                                                                                                            I travel around the globe to find the best raw         the USDA to request a federal investigation into
                                                                                 SUNSCREENS AND SUNBLOCKS                   materials. In doing so, I practice what I call ‘pure   misleading organic labeling of personal care
                          NEUROTOXINs                                            womens cosmetics
                                                                                                                            sourcing,’ which ensures that the ingredients
               Chemicals that have a direct                                                                                                                                        products. Thankfully, the federal courts passed
       effect on the body’s nervous system.                                                                                 I use are 100% organic, not tested on animals,         a ruling in 2005 that stated cosmetics companies
                      ETHYL METHACRYLATE                                                                                    free of synthetic ingredients, and do not exploit
                     METHYL METHACRYLATE                                                                                                                                           must also comply with USDA organic regulations
                                                                 SKIN IRRITANTS                                             workers. This is an enormous challenge for many        specifying the exact definition and parameters
                                                                 Chemicals that cause reactions or irritations when
                                                                 applied to the skin.                                       reasons, particularly with organic certification,      of the ‘organic’ label, which should help keep
                                                                 HYDROXY ACIDS                                              but we are doing it. To ensure quality, I recently     companies from using the word under false
                                                                 TALC
            PENETRATION ENHANCERS                                                                                           started my own organic farming operation, using        pretences.
  Chemicals that improve the absorption of                                                                                  solar power, electric farm vehicles and purified
  other ingredients, which poses significant
                                                                                                                            water for irrigation.
      danger if those ingredients are toxic.
                          BENZYL ALCOHOL
                                                                                                                                                                                   MAREN
                           HYDROXY ACIDS                                                                                                                                           In light of these regulatory issues, do you have
        NANOPARTICLES (MICRO FINE, ULTRAFINE)                    HORMONE DISRUPTERS                                         I’ve been operating the farm now for six years
                                                                 Chemicals that imitate the effects of natural                                                                     any words of advice or inspiration for designers
                     BENZOPHENONE- 3
                                                                 hormones in the body. When mistaken for its own            and grow many of the certified organic
                   ETHYL METHACRYLATE                                                                                                                                              and entrepreneurs?
                                GLYCERYL
                                                                 hormones, the body disrupts its natural processes.         preservatives for my products. This cuts out the
                                                                 PARABEN
           PHENOL FORMALDEHYDE RESIN                             PHTHALATES (DEHP AND DEP BENZOPHENONE-3)                   middlemen and ultimately allows me to have a
                 METHYL METHACRYLATE                             OCTYL-METHOXYCINNAMATE (OMC)                               more holistic understanding of my business.            HORST
                                LANOLIN                          OXYBENZONE                                                                                                         We need to redesign, totally redesign everything.
                                  BISABOL                        4- METHYL-BENZYLIDENE CAMPHOR (4-MBC)
                                                                                                                                                                                    If we don’t, we risk becoming collectors of the
                        HYDROXY ACIDS
        NANOPARTICLES (MICRO FINE, ULTRAFINE)
                                                                 ETHYLENEDIAMINE TETRA-ACETIC ACID (EDTA)
                                                                 TRICLOCARBAN
                                                                                                                            MARY                                                    old, paying homage to a system that is broken.
                        DISODIUM EDTA                            TRICLOSAN                                                  What has been your biggest hurdle since starting
                     BENZOPHENONE- 3                                                                                                                                                Each individual and every organization must
                                                                                                                            Intelligent Nutrients?
        OCTYL-METHOXYCINNAMATE (OMC)                                                                                                                                                play a part in manifesting a new system of
 ETHYLENEDIAMINE TETRA-ACETIC ACID (EDTA)
                SODIUM LAURYL SULFATE                                                                                                                                              ‘enlightened enterprise.’
                                                                 CARCINOGENS
                                                                                                                            HORST
                                                                 Chemicals that are shown in lab testing to cause cancer.   Finding honest suppliers and educated
                                                                 LIMONENE                                                   consumers. There are so many companies out
                                                                 CATEARETHS (ETHYLENE OXIDE & DIOXANE)
                                                                                                                            there screaming organic this, natural that, when
                                                                                                                                                                                   “We need a new
                                                                 POLYETHYLENE GLYCOL (PEG) (ETHYLENE OXIDE & DIOXANE)
                                                                 LAURETHS                                                   in fact their products are not certified. This
                                                                 TALC (TALCUM POWDER)
                                                                 TRIETHANOLAMINE (TEA) (PRECURSOR TO NITROSAMINE)           misleads consumers into thinking products are
                                                                 LEAD ACETATE
                                                                 P - PHENYLENEDIAMINE (CARCENOGENIC FOLLOWS OXIDATION)
                                                                 CI DISPERSE BLUE 1
                                                                                                                            safe. Even though cosmetics use some of the
                                                                                                                            same ingredients that are in drugs and foods,           understanding of health,
                                                                                                                            both of which are regulated by the FDA, there
                                                                                                                                                                                    a new relationship with
                                                                 D&C RED 33
                                                                 HC BLUE NO.1
                                                                 DIETHANOLAMINE & TRIETHANOLAMINE
                                                                                                                            lacks a governmental watchdog. When it takes
                                                                 POLYETHYLENE GLYCOL                                        millions of dollars to reformulate a product or
                                                                 DMDM-HYDNATOIN (PRECURSOR TO FORMALDEHYDE)
                                                                 IMIDAZOLIDINYL UREA
                                                                 QUATERNIUM - 15
                                                                                                                            change one small ingredient, it is not surprising
                                                                                                                            when large manufacturers look for ways to               ourselves, a new respect
                                                                                                                                                                                    for wellbeing.”
                                                                 DIAZOLIDINYL UREA (PRECURSOR TO FORMALDEHYDE)              cut corners. Senator Edward Kennedy read
                                                                 FD&C RED 40
                                                                 POLYSORBATES                                               a statement at Senate hearings on the FDA
                                                                                                                            Reform Bill On September 10, 1997 stating: “The



12    CATALYSTsdr.com                                                                                                                                                                                                     Re-focus. Re-invent. Rejuvenate    13
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4
CATALYST Strategic Design Review: Issue 4

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CATALYST Strategic Design Review: Issue 4

  • 1. Issue 4 I SUMMER 2010 Motivating Wellbeing Minding Your Business: Austria Brooklyn Israel Riding to Wellbeing Chief Culture Officer Designing Wellbeing: Re-focus. Re-invent. Rejuvenate. Minding Your Business Motivating Wellbeing Riding to Confidence Chief Culture Officer: Designing a Culture of Choice From the CATALYST Blog Tools for CATALYZING Change CATALYSTS: News from Members and Friends of the Pratt Design Management Program
  • 2. CATALYST Perspective Table of Contents The Director of the Pratt Design Management Program introduces the significance of this issue of CATALYST 1 CATALYST Perspective Designing Wellbeing: Re-focus. Re-invent. Rejuvenate. 4 From the This issue of Catalyst explores the role of strategic design in enabling CATALYST Blog wellbeing and creating life style choices that deepen our sense of aliveness, happiness and creative community. Our contributors help us define well being and demonstrate its design in their own lives and work. 6 CATALYZING the Conversation Why is it important to consider designing wellbeing into our everyday lives and enterprises? We asked our contributors to consider that question and 8 Minding Your Business: Profits that Restore the Planet to explore the meaning of well being in a world where just being can be A conversation with Horst challenging enough. Rechelbacher, founder of Intelligent They took the challenge. Their ideas enrich our understanding of how designing for wellbeing can deepen our experience of life, encourage our relationship with community and connect us in exchange experiences that are 18 Nutrients and Aveda Motivating Wellbeing Re-focus. Re-invent. both rewarding and fun. We are reminded that products, services and spaces An overview of behavioral designed with wellbeing in mind can create mutually satisfying relationships theory and design strategies and between those who create the experience and those who engage in them. how they can influence better behaviors Rejuvenate. We discover in each article that well being can be variously defined, but that it is more than happiness. It includes a feeling of exhilaration, a sense of mastery and control. It is both personal and collective and is enhanced by a 28 CATALYST Voices feeling of belonging and shared commitment to goals. Destination: Wellbeing An introduction to how bicycling can © The Design Wellbeing implies a healthy blend of challenge and readiness mixed with Management Program support confidence in the individual resilience and joy. It is a sense that all systems are “humming away nicely”. It of Pratt Institute, and communities can be designed into the moments of a life, encouraged by the movements of April 2010 the body and enabled by organizations interested in cultivating aliveness. Executive Editor: 38 Chief Culture Officer: What to Expect Designing a Culture of Choice But, not all of our systems are “humming away nicely.” Wellbeing is not a Adam Zoltowski An conversation with Lahav Gil, CATALYST was designed to stimulate constant and availability to the conditions that support it varies across the President and CEO, Kangaroo Design thinking and encourage conversation about boundaries of our world. Lack of wellbeing can create its own boundary. Managing Editor: the role of strategic design in defining Life does not flourish when imagination and appetite go unfed, enthusiasm is Kevin Rorick and developing an economically, socially undernourished and engagement with a living world is not encouraged. Editorial Board: 48 Reflections Piece Lessons for the Road and environmentally sustainable future. We have included numerous external links Strategic design solutions are necessary to deepen happiness, enable a Erin Weber Erin looks back on what she learned in her time throughout the text and in the form of creative economy and improve both our physical and emotional connection to Holly Burns as Executive Editor of CATALYST “related resources” at the end of each article. life. Dante Clemons CATALYST is accompanied by a blog that is Maggie de la Vega our means of continuing the conversation In this issue, we focus on re-inventing and rejuvenating our organizations, our personal lives and our relationship with each other and our world Maren Maier Mary McBride 52 Tools for CATALYZING Change Super Natural Home by Beth Greer between publications. Blog posts are related to, as well as, unique from those in the digital Denise Tahara The Happiness Project by Gretchen Rubin publication. You can find the CATALYST blog CATALYST is an international dialogue on strategic design sponsored and LEED for Healthcare on our website: published by the graduate program in Design Management at Pratt Institute of Visual Design: Art and Design. Aditi Mukherjee http://www.CATALYSTsdr.com Adam Zoltowski Dr. Mary McBride Director of the Design Management Program at Pratt Institute Kevin Rorick 54 Infographic: Food and Health Direct from CATALYSTsdr.com, a visual depiction of the The next CATALYST theme will be Illustrations: connections between food, health and government spending. Designing Desire Aditi Mukherjee Please submit article concepts and recommendations for resources to: Editors: CATALYSTsdr@gmail.com Eileen Kiley & Denise Tahara 56 CATALYSTS News from Alumni and Staff of the Pratt Design Management Program.Anke Stohlmann, Richard Green & Diane Ruengsorn Cover Design: Adam Zoltowski 2 CATALYSTsdr.com Re-focus. Re-invent. Rejuvenate 3
  • 3. From the CATALYST Blog Highlights from the timely and diverse content found at www.CATALYSTsdr.com/categories/blog/ fast or processed foods. What is Interior Design as Strategy hopeful amidst all the bad news, A dialogue on the strategic value of interior though, is the reminder that the design power to change rests within our hands as consumers and by Rene Ng purchasers of these products. However, this is still considering Renovation programs on TV have the issue at a slightly shallow, undoubtedly made the general public more public,” as defined by the National Council The Khan Academy economic level. To observe the use aware of the built environment. However, for Interior Design Qualification (NCIDQ). The Role of Education in Designing of design thinking in this revolution, the time and thought processes behind Through this tenet, a designer will have Wellbeing we must go past the effects, interior design is often left on the cutting applied occupational and safety standards, statistics, even some of the causes room floor leaving the profession hugely including accessibility requirements of by Adam Zoltowski and simply look at what motivates undervalued and decoration mistaken for the American with Disabilities Act (ADA), us to consume these products. design. A wise professor, from Ryerson national and regional fire safety and building I can still remember vividly, in my past life University’s School of Interior Design in codes, and ergonomics. Someone in a as a political science student, a classroom Jamie encourages the use of wheelchair will be able to use the space debate about whether or not education was Toronto, once said, “Interior designers must fresh, unprocessed foods and it a right or a privelege. I’ve always believed also know half of what an architect knows freely. People will be able to make a quick is clear that he is concerned with it to be a right, as it benefits both society and a quarter of what an engineer knows, and unobstructed dash for the exit in the the quality of the ingredients. He and the individual. The idea that education but they get half the pay and a quarter of event of a fire. Employees will not hurt or also reminds us that food is one should be available to all is at the core of the respect.” strain themselves on the job due to poorly of the few things that nourishes designed furniture. The Khan Academy, an open for all online us, connects us to past traditions Interior design or interior architecture, as it school where curious minds from around of our families and culture and is known in Europe, is responsible for most Recognizing that the construction the world can access information and unites communities in unique ways. of the spaces we live, work, and play in. industry is responsible for so much of the lessons on everything under the sun. Khan He challenges us to think not only Everything, from the overall layout of rooms world’s waste, headways are being made Academy, founded by Salman Khan, the of the food we eat in terms of its down to the exact location of the toilet throughout the trade and interior designers recipient of the 2009 Microsoft Tech Award components and preparation, but A Food Revolution also the meaning of it as a human practice paper dispenser, has been thought-out and are in a position to encourage environmental in Education, is a non-profit organization countries the schools are inadequate The Strategic Value of Jamie Oliver’s TED strategically planned by an interior designer sustainability. We can push our engineers with the modest goal of supplying education at best, non-existent at worst. “to inspire families to cook again.” This Wish is at the heart of his strategic thinking, to add value. to use more efficient electrical and to ‘anyone, anywhere’. Khan, an MBA because ultimately what needs to change mechanical systems. We can source more gradute from Harvard, started the online by Giselle Carr local, sustainable, and non-toxic furniture, ’school’ by creating simple math lessons The Khan Academy is a powerful example is not just the label on the food, but human A well-designed space will maximize the equipment, and finishes. We can design on youtube for his cousin who lived abroad. of the use of design because Khan has behavior. His reform of the British school use of real estate through efficient space A few weeks ago, I watched Jamie Oliver’s more beautiful, timeless, and durable Before he knew it, thousands of people successfully developed an organization food system is a testament to the power of planning, incorporate appropriate levels talk on TED.com where he stated,“I were accessing his online tutorials. with a strong mission that requires limited this type of behavioral change; my hope is of natural and artificial lighting, and use spaces instead of staying on trend only to wish for your help to create a strong, resources and funds. By using the free that his efforts in America will be met with non-toxic materials. For companies, this demolish and rebuild every five years. To sustainable movement to educate every Education plays a big role in the overall technology provided by youtube, Khan has similar success. means increased employee satisfaction, the public, we are purveyors of things cool child about food, inspire families to cook issue of wellbeing. It has an impact on distributed education lessons to many productivity, and wellbeing. The space and pretty, so we are duly responsible to again and empower people everywhere corners of the globe, a feat that would Other initiatives to transform the can also be considered an extension of a introduce these responsible practices in almost every level and facet of our lives. to fight obesity.” I’ve become a huge fan have cost thousands of dollars ten years experience of food in the education sector, company’s values and identity, translating order for them to become the norm. Interior If we start late in our schooling and of his show and the conversation that it ago. Lessons are also not made with fancy even at the tertiary level, have begun to into teambuilding within, and customer designers can probably tell you where to formal education, it has a ripple effect has sparked within the population. What software, but basic freeware that come with emerge successfully across America. It is loyalty through brand cohesiveness. put the sofa in your tiny condo and select that can last years. Income level disparity has struck me most about Jamie’s Food any PC. For example, he used Microsoft clear that the public is ready for this change, curtains to match, but interior designers between the educated and non-educated Revolution is the social aspect and the Paint to illustrate his cousin’s first lesson. for a myriad of reasons (health is one of Unbeknownst to the masses, an interior are positioned do so much more, for profit, has been clearly documented in recent subtle use of design thinking. The statistics Khan stumbled upon the power of his idea the largest); otherwise Jamie’s show would designer’s job is to “protect and enhance people, and planet. years, showing a correlation between an are staggering as obesity-related diseases by chance, and has used his constraints to not be such a huge success. The challenge the health, life safety, and welfare of the individual’s level of schooling and pay. If are the leading causes of death in America. his advantage in growing the awareness we face now is to rethink and redesign our students fall behind early on, they may Jamie reminds us that during his 20 minute approach to food, so that the policies and spend many years trying to catch up. A and popularity of the Khan Academy. It TED talk, four Americans will die as a result practices currently in place become our ally lack of adequate education programs can is also a sign of the changing times: one of food-related illnesses. The effect this in working toward a healthier population; also adversely affect communities, as poor man can single-handedly reach thousands has had on the new generation of children not just because we have to, but because educational offerings aid in keeping areas through the use of open access internet growing up on processed foods is also we want to. economically depressed. I was lucky to applications. extremely disturbing, as we have “blessed” the newest generation with a shorter have parents who both worked in education; lifespan for the first time in human history. yet, not all families have matriarchs and patriarchs who value education. In some Recent films such as Food, Inc. have depicted the level of artificial and unnatural ingredients used in agriculture, as well as Read more posts on the CATALYST blog at: the national demand and consumption of www.CATALYSTsdr.com/categories/blog/ 4 CATALYSTsdr.com Re-focus. Re-invent. Rejuvenate. 5
  • 4. CATALYZING the Conversation An introduction to this theme of CATALYST Strategic Design Review A SNAPSHOT OF GLOBAL WELLBEING togo burundi denmark finland comoros 1% 82% norway sierra leone sweden 10 HIGHEST richest country: burkino faso 10 LOWEST netherlands The United States WELLBEING WELLBEING SCORES SCORES costa rica rwanda poorest country: happiest country: Djiibouti Costa Rica niger new zealand 4% 62% cambodia australia least happy country: haiti switzerland Zimbabwe benin canada 82% - thriving wellbeing struggling to achieve wellbeing - 0% This infographic depicts the current state of global wellbeing. Regions in green and Wellbeing Indicators yellow are thriving, while those areas in organge and red are struggling. Look for these Based on qualitative surveys, wellbeing is measured by happiness, economic indicators in each prosperity, health (physical and emotional as well as access to basic necessities) article to see how and environmental impact (including carbon footprint). Most important to note, Environmental Economics Health Impact they line up with is that wellbeing is a cumulative result of a number of factors, and cannot be Happy Planet and measured through one aspect of life alone. Gallup’s definition of wellbeing. For more on the survey method and how data is weighted please visit gallup.com and thehappyplanetindex.org 6 CATALYSTsdr.com Re-focus. Re-invent. Rejuvenate. 7
  • 5. Dr. Mary McBride is the Director of the Design Management program at Pratt Institute where she has been building out the program and teaching in it since 1999. Mary is also a Partner in Strategies Executive Summary: Minding for Planned Change. She, leads their strategic leadership and stewardship practice coaching and facilitating change in individuals As the business world faces and organizations.Horst M. Rechelbacher An Austrian by birth, and son of an herbalist, Horst M. Rechelbacher is an active a crisis point, new ways of doing business Your Busines environmentalist, innovative business leader, author, artist, and organic must be found. Horst Rechelbacher tells us farmer. In 1978, Horst founded Aveda Corporation, a global plant-based about his experiences pioneering two innova- cosmetic company. Nearly two decades later, he sold Aveda to Estee tive and successful sustainable companies in Lauder but remained a consultant until March 2003. Since then, he has focused on a new product paradigm by founding Intelligent Nutrients, the beauty and cosmetics industry, Intelligent a health and beauty product company utilizing 100% food-based Nutrients and Aveda. He explains how his and organic-certified ingredients. Horst is one of the three original crusade to phase out the multiplicity of toxic founders of Business for Social Responsibility, which promotes the PRofits that restore the planet ingredients in cosmetics has led to a new para- idea that businesses have the greatest responsibility and opportunity to provide sustainability to all living species. In his continuing study of digm of products based on food chemistry and plant-based medicine, he collaborates with noted physicians, chemists A conversation with Horst Rechelbacher a new model for business. He shows us that by and pharmacologists, as well as with experts and traditional healers Founder of Intelligent Nutrients and Aveda merging self, community, and environment, we throughout the world. can usher in a new age of enlightened capital- Maren Maier is a graduate of the Design Management Program ism that nurtures wellbeing and creates profits at Pratt, and is currently a Buyer at ABC Carpet & Home, a home Conducted by Dr. Mary McBride, Ph.D and Maren Maier while restoring the planet. furnishings store in New York City. She oversees a department of socially and environmentally responsible home products, entitled ‘ABC Home & Planet’ and she is in charge of transitioning suppliers to more sustainable production processes, while simultaneously educating consumers about the value of conscious consumerism Native to Morocco, the Argan tree is the source for natural, rejuvenating body oil Wellbeing Indicators 8 CATALYSTsdr.com Re-focus. Re-invent. Rejuvenate. 9
  • 6. Strategy in MARY “The dark irony is that the COSMETICS: “Nobody tests these Transforming big industries Action is an extremely challenging task. There are so many things we put on our bodies RE-DESIGNING WITH FOOD products and ingredients for How to Effectively Manage I, Inc. people who say it can’t be done, and then there are to cover our perceived HORST To redesign beauty products, we have to look toxicity or how they affect defects or make ourselves people like you who are at chemistry. What is available to us? I think the Before attempting to us on a cellular level.” doing it. You’ve had amazing solution can be found in food chemistry. By using create a successful successes with Aveda and food as medicine, we can apply the flavors and business venture, ask yourself if you are successfully operating have just launched your new company, Intelligent look better are often toxic.” colors of things like seeds, berries and vegetables. They are intense in color, concentrated and your inner business. Nutrients. What motivates have high antioxidant food values. I call it skin HORST you? and dangerous. The only testing performed on I started Aveda more than 30 years ago and left or lip-delivered nutrition, because it can deliver cosmetics and personal care products are for eye because it was time to reinvent myself. Back Then, lead your inner and skin sensitivity. good things at the same time as you beautify. So, life like you are its then, certified organic products were not available. HORST in a way, you are turning super foods into super Raw material manufacturers promised us natural CEO: That’s exactly why I am doing it, because I know cosmetics. I like to follow traditional formulas and This is unfortunate, because anything that goes ingredients, yet no one told us, for example, that it can be done. I want to show the cosmetics’ then stretch them with my imagination to create » Hold daily meetings on the skin is in the blood seconds later. Any sodium laurel sulfates derived from coconut was industry that it is possible to design a better new aromatic compositions. ingredients absorbed by our skin bypasses the a petrochemical process. We didn’t know product. From their point of view, what I am doing They all have a purpose and » Understand the detoxifying enzymes in our liver, which protect that in those days, and it took us decades with Intelligent Nutrients is absolutely ridiculous. do something of benefit. interdependence of us from toxins in food. That means the harmful later to realize this synthetic process. each department Ultimately, I am trying to go beyond the chemicals that you apply to your skin are more The word natural is very confusing traditional cosmetic pursuit of outer beauty to the toxic and pose greater cancer and other risks, because petrochemicals are » Be a dedicated core elements that compose true beauty, in order than if you ate them.1. also natural. Crude oil is apprentice to your to find the ultimate sense of health and wellbeing. a natural substance organization from earth; it’s MARY » Conduct a weekly MAREN What are the effects of these substances on a mineral oil, It’s interesting, because the official definition but it’s inventory our bodies? of cosmetics goes against the very idea of beautification and health. The American Heritage » Focus on service HORST Dictionary defines ‘cosmetics’ as “something towards all We have evidence of the dangers of heavy superficial that is used to cover up a deficiency stakeholders metals and other hazardous substances on the or defect.” body, some of which are known carcinogens. Dr. not edible » Never lose sight of Samuel Epstein, a professor of Environmental and and extremely the bottom line COSMETICS: TOXIC BEAUTY Occupational Medicine, describes the different toxic, even when types of hazardous substances and their effects refined. Intelligent on the human body in his books. He also lists Nutrients in HORST products that contain these “horrific substances” contrast is based Food chemistry encourages the When we look at the cosmetics industry, we are by category, and the list is endless: shampoos, on hi-tech, nutritional development of really looking at the petrochemical industry. And deodorants, toothpastes, lotions, blushes, eye substances. I hired chemicals and products designed literally to this day, it’s the base of everything that shadows, mascara, lipstick, hairspray, etc. On food chemists to help from the outset makes up a beauty product, including surfactants, average, women use about twenty-five cosmetic me create a new paradigm using ingredients preservatives, lubricants, colorants, packaging, of products, where we utilize that pose no products on a daily basis, and many ingredients MARY hazards to our etc. That needs to be corrected. It’s outdated in these products are not digestible, not even certified organic, nutritional health. This is what recyclable. Babies are even born with cosmetic ingredients to make products you started at The ultimate goal is waste, because it is transferred through the that, when taken internally and Aveda over 30 years ago. Are you not only to design umbilical chord and breast milk. A recent study applied topically, deliver the best benefits to the products safe perfecting the process with Intelligent of 31 brands of lipstick sent to laboratories for body. enough to put in Nutrients? our mouths, but to testing showed 61% contained lead1. Why are we design ones that putting things on our skin that we wouldn’t put in MAREN deliver nutritional value upon our mouths? What is your goal with Intelligent Nutrients? application. Intelligent Nutrients is has achieved MAREN HORST this by integrating How are you redesigning beauty products to fix A favorite food of the Aztecs, organic farmers, AGAVE is high in fructose We are very small, and I want to stay that way. food chemists, and this problem? rather than glucose,which I am focused on small batch production and cosmetic chemists allows it to be absorbed slowly high quality, because to do what I do, you have in the product into the blood stream. development to go the extra mile. I don’t just work with one process. 10 CATALYSTsdr.com Re-focus. Re-invent. Rejuvenate 11
  • 7. Cosmetics Industry has TOXINS FOUND IN COMMON Women use about 25 cosmetic products on a daily basis, and many ingredients in these products are not digestible or recyclable. “When you look at the legal borrowed a page from the playbook of the tobacco CATALYST ter CATALYST Definition: Pure interpretation of cosmetics, Babies are even born with cosmetic waste, because it is transferred industry by putting profits Sourcing: EVERYDAY through the umbilical chord ahead of public health.”1 A method of and breast milk. There are sourcing materials SKIN PRODUCTS. five main classifications Over ten years later, this is the FDA says it is neither a that ensures of chemicals found in ingredients are beauty products. still the case. 100% organic, not tested on animals, food nor a drug, which means Fortunately, there is a free of synthetic ingredients, and do group called the Organic not exploit workers. that the cosmetics industry is Consumers Association that wants to inform and protect the public. The largely self-regulated.” OCA has tested many personal care products for dioxane, surfactants, two, three or four species. I’ve been studying fragrances for phthalates indigenous plant species for many years, and it’s and other petrochemical ingredients. Intelligent Product Types PRODUCTS FOR INFANTS AND CHILDREN a pharmacopeia. Nutrients recently joined the OCA, Dr. Bronners SOAPS, SHAMPOOS AND DEODORANT and Organic Essence in filing a complaint with HAIR DYES beauty and nail products I travel around the globe to find the best raw the USDA to request a federal investigation into SUNSCREENS AND SUNBLOCKS materials. In doing so, I practice what I call ‘pure misleading organic labeling of personal care NEUROTOXINs womens cosmetics sourcing,’ which ensures that the ingredients Chemicals that have a direct products. Thankfully, the federal courts passed effect on the body’s nervous system. I use are 100% organic, not tested on animals, a ruling in 2005 that stated cosmetics companies ETHYL METHACRYLATE free of synthetic ingredients, and do not exploit METHYL METHACRYLATE must also comply with USDA organic regulations SKIN IRRITANTS workers. This is an enormous challenge for many specifying the exact definition and parameters Chemicals that cause reactions or irritations when applied to the skin. reasons, particularly with organic certification, of the ‘organic’ label, which should help keep HYDROXY ACIDS but we are doing it. To ensure quality, I recently companies from using the word under false TALC PENETRATION ENHANCERS started my own organic farming operation, using pretences. Chemicals that improve the absorption of solar power, electric farm vehicles and purified other ingredients, which poses significant water for irrigation. danger if those ingredients are toxic. BENZYL ALCOHOL MAREN HYDROXY ACIDS In light of these regulatory issues, do you have NANOPARTICLES (MICRO FINE, ULTRAFINE) HORMONE DISRUPTERS I’ve been operating the farm now for six years Chemicals that imitate the effects of natural any words of advice or inspiration for designers BENZOPHENONE- 3 hormones in the body. When mistaken for its own and grow many of the certified organic ETHYL METHACRYLATE and entrepreneurs? GLYCERYL hormones, the body disrupts its natural processes. preservatives for my products. This cuts out the PARABEN PHENOL FORMALDEHYDE RESIN PHTHALATES (DEHP AND DEP BENZOPHENONE-3) middlemen and ultimately allows me to have a METHYL METHACRYLATE OCTYL-METHOXYCINNAMATE (OMC) more holistic understanding of my business. HORST LANOLIN OXYBENZONE We need to redesign, totally redesign everything. BISABOL 4- METHYL-BENZYLIDENE CAMPHOR (4-MBC) If we don’t, we risk becoming collectors of the HYDROXY ACIDS NANOPARTICLES (MICRO FINE, ULTRAFINE) ETHYLENEDIAMINE TETRA-ACETIC ACID (EDTA) TRICLOCARBAN MARY old, paying homage to a system that is broken. DISODIUM EDTA TRICLOSAN What has been your biggest hurdle since starting BENZOPHENONE- 3 Each individual and every organization must Intelligent Nutrients? OCTYL-METHOXYCINNAMATE (OMC) play a part in manifesting a new system of ETHYLENEDIAMINE TETRA-ACETIC ACID (EDTA) SODIUM LAURYL SULFATE ‘enlightened enterprise.’ CARCINOGENS HORST Chemicals that are shown in lab testing to cause cancer. Finding honest suppliers and educated LIMONENE consumers. There are so many companies out CATEARETHS (ETHYLENE OXIDE & DIOXANE) there screaming organic this, natural that, when “We need a new POLYETHYLENE GLYCOL (PEG) (ETHYLENE OXIDE & DIOXANE) LAURETHS in fact their products are not certified. This TALC (TALCUM POWDER) TRIETHANOLAMINE (TEA) (PRECURSOR TO NITROSAMINE) misleads consumers into thinking products are LEAD ACETATE P - PHENYLENEDIAMINE (CARCENOGENIC FOLLOWS OXIDATION) CI DISPERSE BLUE 1 safe. Even though cosmetics use some of the same ingredients that are in drugs and foods, understanding of health, both of which are regulated by the FDA, there a new relationship with D&C RED 33 HC BLUE NO.1 DIETHANOLAMINE & TRIETHANOLAMINE lacks a governmental watchdog. When it takes POLYETHYLENE GLYCOL millions of dollars to reformulate a product or DMDM-HYDNATOIN (PRECURSOR TO FORMALDEHYDE) IMIDAZOLIDINYL UREA QUATERNIUM - 15 change one small ingredient, it is not surprising when large manufacturers look for ways to ourselves, a new respect for wellbeing.” DIAZOLIDINYL UREA (PRECURSOR TO FORMALDEHYDE) cut corners. Senator Edward Kennedy read FD&C RED 40 POLYSORBATES a statement at Senate hearings on the FDA Reform Bill On September 10, 1997 stating: “The 12 CATALYSTsdr.com Re-focus. Re-invent. Rejuvenate 13