1. Murray D. Martin
President and
Chief Operating Officer

2. Formula for Growth
Organic Revenue Growth
+
Enhanced Productivity
= Profitable Growth

3. $250 Billion Global Mailstream
Creation /
Finishing Presort/
Printing
Worksharing
Data Processing Fulfillment
List Management Consolidation
Creative Services Retail /Delivery
Create Produce Distribute Receive Store Reply
Integrated
Copy/Print
Outsourcing
Facilities Digital on
Management Demand
Transaction
Commercial
Management
Printing
Archival /
Retrieval

4. Expanding Customer Relationships
• Adding New Customers
• Gaining Share With Existing Customers
• Retaining Customers at a Higher Rate
• Winning Customers From Competitors
• Increasing Involvement With Customers’ Operations

5. Drivers of Revenue Growth
• New Products and Services
• Cross-Selling
• Vertical Market Focus
• Growth Engines

6. New Products
DM 500
Mailstation
DM 200
FPS
Infinity
DI200
DI950

7. Software
OnRoute™ Mail Tracking Solutions
Your window
into the USPS®
delivery network.

8. Mail Services

9. Imagitas

10. Multi-Vendor Services

11. Cross Selling
Payment
Solutions
Management
Services

12. MailWorks
• Mail Center Management
• Postage and Carrier Management
• Business Continuity and Risk Management

13. Vertical Markets
PBMS
Legal
Solutions
Government Solutions

14. Growth Engines
Mail Services
Software Small Business
Supplies
Payment Solutions
International

15. Small Business
Mailstation™
Pitney Bowes is the provider
of Internet Postage on the world’s
No.1 auction site

16. Supplies

17. International
European
Union
China
India
Japan
United Kingdom
South
America Australia
Canada

18. Payment Solutions
• Postage by Phone® PLUS
• Master Postage by
Phone® PLUS
• Purchase Power®
• Reserve Account
• Master Reserve Account
• Permit Reserve
• EasyPermitPostageSM

19. Drivers of Enhanced Productivity
• Sales Channel Management
• Reengineered Processes
• Alignment of Work, Skills and Locations

20. Drivers of Enhanced Productivity
• Sales Channel Management
• Reengineered Processes
• Alignment of Work, Skills and Locations

21. Drivers of Enhanced Productivity
• Sales Channel Management
• Reengineered Processes
• Alignment of Work, Skills and Locations

22. Drivers of Enhanced Productivity
• Sales Channel Management
• Reengineered Processes
• Alignment of Work, Skills and Locations

23. Alignment of Work, Skills and Locations
• Reduced Headcount
• Relocation of Work to Lower Cost Areas
• Outsourcing
• More Shared Services

24. United
States
206 Billion
Rest of World
93 Billion
Europe 126
Billion