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Metaverses and Virtual   Ian Hughes
Worlds in Business       Metaverse Evangelist
                         IBM Innovate Quick CIO
                         Office
Metaverses are about people




                          Policy on instant message, voip, social software,
                          external blogs, public speaking, press?
Metaverses are about user created content




 Just like a wiki, blog, flickr,
 mashups….
 What do you do about those already?
Metaverses are about online persona




Just like all online systems
Select a username?
epredator potato
Reputation counts
Intraverses – Virtual Worlds inside the firewall
  Benefit from the communication boost but in private
  Allow for legal, HR, Patent discussions
  IP ownership not an issue
  Interfacing to internal systems and services - SOA
The Virtual World Guidelines

 Written by the community for the community
 Guidelines NOT Rules
 IBM’s experience made public


  Treat it as a new country

  Learn and observe the customs

  Connect and talk with fellow (fill in own company here)

  Act with integrity

  It’s the internet, so beware and be broad minded
Was Eightbar the right thing to do?

 •Just get in world and start exploring
 •Act as IBMers not as IBM
 •Have a banner or flag to rally around (eightbar)
 •Share, internally and externally, blog, flickr, youtube (eightbar.com)
 •Treat every interaction and every person as important


 http://www.eightbar.com
 This is the spirit of Web 2.0
 Web 2 is Web Do.
 Has to be done with sense and responsibility balanced with personal risk and
 exploration
You want an ROI on internal communication?


     330,000 employees
     3 telecons a week each
     5 minutes dead time at the start of each call.

     That’s 330000 x 15 minutes = 4950000 minutes of dead time PER WEEK!

     You can check the maths its an average but we could be losing 9.4 years a
     week into dead telephone beeping time.
More Applications
 •Simulation
 •Visualisation
 •Business process modelling
 •Workflow optimisation
 •Rehearsal and roleplay
Metaverse examples – Wimbledon




 Extending the real life experience
 Both Data and staffed 12 hours a day
Metaverse examples - Wimbledon




  The same IBM messages as in Real Life
  Giving the same tour as customers get
Metaverse examples - Retail




  Its not just 3d shops
  You can extend the real world
  You can have experts(people) on hand
Metaverse examples - Visualization




 Genes, Software Architectures, skill maps
 Data visualized and navigated together by
 people
Metaverse examples – Side effects




  Understanding social networks visually through being there.
  A visual circle of friends
Real life house/virtual house/data …..
What is next?




  Real object from virtual   Merging Real and Virtual-
  assets                     Augmented Reality

  Local manufacture with
  3d printers
The internet/Web
                   •A website is
                   ‘owned’ and
                   maintained by a
                   company

                   •Interaction with the
                   browser tends not to
                   change the data
                   (except profiles and
                   shopping baskets)

                   •Many browsers
                   may hit one site but
                   it is not a joint
                   experience

                   •Sites do not interact
The internet/Web 2.0 (Part of Web 2.0 Trends)

                                       •A website is provided as a
                                       base.

                                       •Users create their own
                                       content, both in the browser
                                       and outside it.

                                       •Many browsers may hit one
                                       site but it is not a joint
                                       experience

                                       •Sites may interact as news
                                       feeds or with web services

                                       •Wikis, Blogs, Mashups,
                                       Spaces
An internet Metaverse
                        •A website/virtual land is
                        provided as a base.

                        •Users create their own
                        content with the browser.

                        •Many browsers may hit
                        one site presence allows
                        for interaction

                        •Sites interact because
                        they are virtual land
                        neighbours

                        •Data is 3d coords,
                        textures, state, presence,
                        currency, animations etc.

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2008, Jan 14 Ian Hughes Metaverses And Virtual Worlds

  • 1. Metaverses and Virtual Ian Hughes Worlds in Business Metaverse Evangelist IBM Innovate Quick CIO Office
  • 2. Metaverses are about people Policy on instant message, voip, social software, external blogs, public speaking, press?
  • 3. Metaverses are about user created content Just like a wiki, blog, flickr, mashups…. What do you do about those already?
  • 4. Metaverses are about online persona Just like all online systems Select a username? epredator potato Reputation counts
  • 5. Intraverses – Virtual Worlds inside the firewall Benefit from the communication boost but in private Allow for legal, HR, Patent discussions IP ownership not an issue Interfacing to internal systems and services - SOA
  • 6. The Virtual World Guidelines Written by the community for the community Guidelines NOT Rules IBM’s experience made public Treat it as a new country Learn and observe the customs Connect and talk with fellow (fill in own company here) Act with integrity It’s the internet, so beware and be broad minded
  • 7. Was Eightbar the right thing to do? •Just get in world and start exploring •Act as IBMers not as IBM •Have a banner or flag to rally around (eightbar) •Share, internally and externally, blog, flickr, youtube (eightbar.com) •Treat every interaction and every person as important http://www.eightbar.com This is the spirit of Web 2.0 Web 2 is Web Do. Has to be done with sense and responsibility balanced with personal risk and exploration
  • 8. You want an ROI on internal communication? 330,000 employees 3 telecons a week each 5 minutes dead time at the start of each call. That’s 330000 x 15 minutes = 4950000 minutes of dead time PER WEEK! You can check the maths its an average but we could be losing 9.4 years a week into dead telephone beeping time.
  • 9. More Applications •Simulation •Visualisation •Business process modelling •Workflow optimisation •Rehearsal and roleplay
  • 10. Metaverse examples – Wimbledon Extending the real life experience Both Data and staffed 12 hours a day
  • 11. Metaverse examples - Wimbledon The same IBM messages as in Real Life Giving the same tour as customers get
  • 12. Metaverse examples - Retail Its not just 3d shops You can extend the real world You can have experts(people) on hand
  • 13. Metaverse examples - Visualization Genes, Software Architectures, skill maps Data visualized and navigated together by people
  • 14. Metaverse examples – Side effects Understanding social networks visually through being there. A visual circle of friends
  • 15. Real life house/virtual house/data …..
  • 16. What is next? Real object from virtual Merging Real and Virtual- assets Augmented Reality Local manufacture with 3d printers
  • 17. The internet/Web •A website is ‘owned’ and maintained by a company •Interaction with the browser tends not to change the data (except profiles and shopping baskets) •Many browsers may hit one site but it is not a joint experience •Sites do not interact
  • 18. The internet/Web 2.0 (Part of Web 2.0 Trends) •A website is provided as a base. •Users create their own content, both in the browser and outside it. •Many browsers may hit one site but it is not a joint experience •Sites may interact as news feeds or with web services •Wikis, Blogs, Mashups, Spaces
  • 19. An internet Metaverse •A website/virtual land is provided as a base. •Users create their own content with the browser. •Many browsers may hit one site presence allows for interaction •Sites interact because they are virtual land neighbours •Data is 3d coords, textures, state, presence, currency, animations etc.