2. For decades, bosses have assumed that the
best way to motivate workers is by promising
financial gain and threatening financial
loss. With one hand they dangle a carrot of
more pay while brandishing in the other, the
stick of "get to work or you're fired.“
3. Forget the carrot and stick.
Motivation and innovation come from a
desire to help.
4. You have to stop and ask
What Do You Like Best About Your Job?
5. Someone will answer
"I like helping people." When I probe, I usually
discover that we are not just talking about
customers.
We want to help coworkers, too.
6. The lesson here is simple:
When you focus on helping others rather than
helping yourself, you draw upon your deepest
sources of motivation.
It frees your creativity and energy while
developing simultaneously developing both
empathy and patience.