Retos tecnológicos en Emergencias

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Enrique Arias Muñoz

Tecnologia

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Retos Tecnológicos de los
Servicios de Emergencias
en la atención al
ciudadano
#TICemergencias

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Un caso real

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Las personas han cambiado el
mundo… con la tecnología

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Las personas han cambiado el mundo…
1990s 2010s
… con la tecnología
“No estamos en una era de cambios,
¡estamos en un cambio de era!”
Andy Stalman

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
“Lo que más me gusta
es chatear con mis
amigos, escuchar
música con Spotify y
ver en YouTube
videos de La Voz
Kids”

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Lo que las personas utilizan: Apps
2 de cada 3 Españoles tienen un Smartphone

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Lo que las personas utilizan: Apps
24 apps descargadas de media
2,7 M de descargas al día
89% aplicaciones gratuitas
Fuente: IAB, IV Estudio Anual Spain Mobile Marketing 2012
La Sociedad de la Información España, 2012

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Lo que las personas utilizan: Apps

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Lo que las personas utilizan: Apps
•  Geolocalización: rutas, lugares, como llegar, …
•  Compartir contenidos, experiencias, …
•  Información en tiempo real.
•  Juegos
•  Buscar y que te encuentren: ofertas,
información, lugares, …

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
¿La gestión de las emergencias ha
cambiado con las personas?

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Como se accede a los Servicios de Emergencias
1990s - 2000 2010s
Desde la localización de móviles, no se ha innovado!!

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Como informan los Servicios de Emergencias
1990s - 2000 2010s

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Como colaboran las personas
1990s 2010s
Si quieres ayudar puedes hacerlo, pero no esperes que la
Administración Pública te lo ofrezca.

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
El reto está en las personas
En cuanto a
colaboración con
el ciudadano los
Servicios de
Emergencias están
“tirados por
caballos”

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Las personas cambian el mundo…
y la gestión de las emergencias

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
“Si el navegador te dice si
hay un atasco, ¿por qué no
puede decirte que ayudes
en un accidente que está
cerca?”
“Si el iPhone te dice que la
tienda de al lado hay una
oferta, ¿por qué no te avisa
que se ha perdido un niño
cerca?”

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
El reto son en las personas: Internet of People
“Human Media se trata
de permanecer humano
a través de Internet”
Isra García

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
El reto son en las personas: Internet of People
Información en cualquier dispositivo, medio y
momento

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
El reto son en las personas: Internet of People
•  Las personas
queremos ayudar
y colaborar.
•  La Adm. Pública
tiene que legislar
para que sea una
realidad.

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
El reto son en las personas: Internet of People
Utiliza lo que yo utilizo: Geolocalización,
Wearables, ropa inteligente

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
El reto son en las personas: Internet of People
Gamificación:
•  Anímame a
participar
•  Enséñame jugando
•  Pesistencia
•  Trabajo en equipo

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Conclusiones
•  Las personas cambian el mundo
•  Las personas cambian la gestión de
emergencias
•  El reto son las personas: Internet of People

EnriqueAriasM.com
Twitter: @EnriqueAriasM
Hashtag: #TICemergencias
Muchas gracias
Enrique Arias Muñoz
Tlf: 629 133 927
E-mail: enrique.arias.munoz@gmail.com
Twitter: @EnriqueAriasM
http://www.enriqueariasm.com
MUUUUAAAAKC!!

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Retos tecnológicos en Emergencias

1. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Retos Tecnológicos de los Servicios de Emergencias en la atención al ciudadano #TICemergencias

2. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Un caso real

3. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Un caso real

4. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Un caso real

5. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Un caso real

6. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Un caso real

7. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Las personas han cambiado el mundo… con la tecnología

8. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Las personas han cambiado el mundo… … con la tecnología

9. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Las personas han cambiado el mundo… 1990s 2010s … con la tecnología “No estamos en una era de cambios, ¡estamos en un cambio de era!” Andy Stalman

10. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias “Lo que más me gusta es chatear con mis amigos, escuchar música con Spotify y ver en YouTube videos de La Voz Kids”

11. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Lo que las personas utilizan: Apps 2 de cada 3 Españoles tienen un Smartphone

12. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Lo que las personas utilizan: Apps 24 apps descargadas de media 2,7 M de descargas al día 89% aplicaciones gratuitas Fuente: IAB, IV Estudio Anual Spain Mobile Marketing 2012 La Sociedad de la Información España, 2012

13. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Lo que las personas utilizan: Apps

14. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Lo que las personas utilizan: Apps •  Geolocalización: rutas, lugares, como llegar, … •  Compartir contenidos, experiencias, … •  Información en tiempo real. •  Juegos •  Buscar y que te encuentren: ofertas, información, lugares, …

15. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias ¿La gestión de las emergencias ha cambiado con las personas?

16. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Como se accede a los Servicios de Emergencias 1990s - 2000 2010s Desde la localización de móviles, no se ha innovado!!

17. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Como informan los Servicios de Emergencias 1990s - 2000 2010s

18. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Como colaboran las personas 1990s 2010s Si quieres ayudar puedes hacerlo, pero no esperes que la Administración Pública te lo ofrezca.

19. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias El reto está en las personas En cuanto a colaboración con el ciudadano los Servicios de Emergencias están “tirados por caballos”

20. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Las personas cambian el mundo… y la gestión de las emergencias

21. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias “Si el navegador te dice si hay un atasco, ¿por qué no puede decirte que ayudes en un accidente que está cerca?” “Si el iPhone te dice que la tienda de al lado hay una oferta, ¿por qué no te avisa que se ha perdido un niño cerca?”

22. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias El reto son en las personas: Internet of People “Human Media se trata de permanecer humano a través de Internet” Isra García

23. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias El reto son en las personas: Internet of People Información en cualquier dispositivo, medio y momento

24. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias El reto son en las personas: Internet of People •  Las personas queremos ayudar y colaborar. •  La Adm. Pública tiene que legislar para que sea una realidad.

25. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias El reto son en las personas: Internet of People Utiliza lo que yo utilizo: Geolocalización, Wearables, ropa inteligente

26. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias El reto son en las personas: Internet of People Gamificación: •  Anímame a participar •  Enséñame jugando •  Pesistencia •  Trabajo en equipo

27. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Conclusiones •  Las personas cambian el mundo •  Las personas cambian la gestión de emergencias •  El reto son las personas: Internet of People

28. EnriqueAriasM.com Twitter: @EnriqueAriasM Hashtag: #TICemergencias Muchas gracias Enrique Arias Muñoz Tlf: 629 133 927 E-mail: enrique.arias.munoz@gmail.com Twitter: @EnriqueAriasM http://www.enriqueariasm.com MUUUUAAAAKC!!

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