3. Services in-detail
Research Contact Center Transaction Web Internet E-Commerce
Solutions Solutions Processing Solutions Marketing Solutions
• Custom Research • Customer Care • Online Data Entry • Website Designing • SEO • Product Entry
• Industry Profiling Support • Offline Data Entry & Development • SMO • Product Update
• Market Survey Services • Collections • Database Management • Website Upholding • Affiliate Marketing • Catalog Work
• Country Analysis • Sales • Document Processing • Graphic processing • Viral Marketing
• Media monitoring and • Product Support • Data Conversion • Content Writing & • E-mail Marketing
news analysis • Desktop Support • Scanning/OCR Reviews • PPC (Google
• Business Intelligence • Credit Card • Form Processing • Brand Logo Design Adwords)
Services Processing & Re-branding
• Financial Analytics • Network Support
• Information Management • Email Support
• Company Profiling • Chat Support
Our services include:
High level of accuracy
Committed and time-bound performance
Customized solutions
Values and innovation to work
4. Mission and Vision
Mission
We shall perceive, our every customer to be glad and loyal
ever, through Eminent services by Eminent people.
Vision
We shall rank number one on our customers list and, be a
preferred partner in process outsourcing by creating
visionary services and delighting Customers, in a partnering
culture with employees.
5. Drivers
Quality
Drivers
These are the four base
pillars of our organization.
All of these are
interconnected and
stipulate better and
marvelous customer-
Feedback Drivers Performance
oriented practices. We
ensure to uphold with all
of them, and in
turn, delight our
customers. Value-
Additions
6. Philosophy
Employee Oriented
CFEF
A strong credence in
Employee “Customer First, Employee
First First” way of life has lead to
our swift development in a
short span of time. We
ensure to create visionary
Customer services for our customers
First while forming reverential
surroundings for our
employees.
Customer Oriented
7. Infrastructure & IT
State of the art infrastructure
Complete backup systems in case of power failures
Adequate Fire Safety Devices
Secure access to office and resources
EPBEX systems for in-house communication
Well furnished cafeteria for availing meals
Engraved with Office automated tools
Dedicated client desks
Secure IT environment to transmit data at different levels
High speed lines for data and voice
24X7 support for client enquires
ADS technology with Firewall and SSL Encryption implementation
Structured cabling
Easy access to all departments via Phone, Chat and Email
All necessary devices in place to run smooth and uninterrupted network
For more, please refer to IT Infrastructure and network diagram