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universo social: la muerte del email ?
                                         julián m. drault
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Monday, September 20, 2010
?
                             ?   como usamos ...
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Monday, September 20, 2010
• Compartir las fotos del bautismo de mi sobrino
               con la familia

            • Juntar 9 personas + para armar el partido de
               fútbol del Sábado ?

            • Comunicarme con RRHH para solicitar
               entrevista laboral ?

            • Sugerirías a tu tía no-internauta comenzar a
               usar ?

            • Le dedico más tiempo ?
            • Mañana desaparecen 2 de los 3.
               Con cuál te quedás ? Por qué ?

            • Chat / SMS / FB / TW / email ?
            • Preferís recibir confirmaciones de compras /
               recordatorios de vencimiento ?
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Monday, September 20, 2010
redes sociales & emailing

                                Un poco de actualidad
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Monday, September 20, 2010
Agosto 2010
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Monday, September 20, 2010
Agosto 2010
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Monday, September 20, 2010
Agosto 2010
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Monday, September 20, 2010
COO de
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                             el email está condenado !


Monday, September 20, 2010
por una gorra de           ...

                              ?   qué debería suceder
                                  para que
                                  reemplace al email
                                                        ?
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Monday, September 20, 2010
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Monday, September 20, 2010
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Monday, September 20, 2010
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Monday, September 20, 2010
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Monday, September 20, 2010
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Monday, September 20, 2010
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Monday, September 20, 2010
How do website readers prefer to share stories they find with friends?
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Monday, September 20, 2010
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Monday, September 20, 2010
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                       How people communicate – by email, social networking, or both

Monday, September 20, 2010
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Monday, September 20, 2010
Social networks *need* email. Like a drug. How do you register for
                             them? Email. How do you get little notifications all day? Email. It’s
                             the intermediary step between getting acquainted and total obsession
                             with a social network: email.
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Monday, September 20, 2010
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Monday, September 20, 2010
como compartís contenido con amigos ?
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Monday, September 20, 2010
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Monday, September 20, 2010
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Monday, September 20, 2010
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                             6.8 billones de personas

Monday, September 20, 2010
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                    1.7 billones de usuarios internet
                             (25% población)
Monday, September 20, 2010
85% mail es SPAM


                             123 mails promedio x día
                              (210 billones de mails diarios)
emBlue




                20 mails promedio x día al INBOX
Monday, September 20, 2010
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                    2015 => 507 billones mails x día
                                 (+2x)
Monday, September 20, 2010
Forgot Password
                   The information needed to reset your password has been posted to your
emBlue




                   email address. Please be sure to check your junk mail / spam filter if
                   you do not see the message in your Inbox.




Monday, September 20, 2010
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Monday, September 20, 2010
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Monday, September 20, 2010
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Monday, September 20, 2010
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Monday, September 20, 2010
fundamentos
                             email marketing
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Monday, September 20, 2010
e-mail marketing
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Monday, September 20, 2010
e-mail marketing
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Monday, September 20, 2010
e-mail marketing
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Monday, September 20, 2010
e-mail marketing
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Monday, September 20, 2010
• DR: Deliver Rate
              • BR: Bounce Rate
              • OR: Open Rate
              • CTR: Click through
              • CTOR: Click to Open Rate
              • VR: Viral Rate
                                                        DR [vs BR]
              • VTOR: Viral to Open Rate




                     VR
                                           OR
                             VTOR                 CTR
                                           CTOR
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Monday, September 20, 2010
e-mail marketing
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                                3   inf. dedicada


Monday, September 20, 2010
la fórmula es igual para todos ...

                                    “engagement”

               segmentación                      relevancia               conversión
                                                   contenido;
                  conocer al cliente                                             $
                                              darle lo que espera


                             • le pregunto (formulario de inscripción / actualización)
                             • analizo su propio comportamiento (lectura, click, viral)
                             • aprendo del comportamiento de terceros
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Monday, September 20, 2010
social email marketing
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Monday, September 20, 2010
cambio de paradigma




                             push vs engagement
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Monday, September 20, 2010
-




                             +            -


                                 +   redes sociales ?
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Monday, September 20, 2010
e-mail marketing               +   redes sociales




                1. Email como punto de partida de una interacción social
                     (facilitador del diálogo).
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Monday, September 20, 2010
7 tricks email can steal
                                              from social media
                             http://www.imediaconnection.com/26787.asp



                        1. Sharing is caring (viral)
                        2. Be democratic (comentarios de usuarios)
                        3. Be real (conocer la persona “del otro lado”)
                        4. Be compassion (caridad, compromiso social)
                        5. By invitation only (miembros que invitan a otros)
                        6. Have fun ! (holidays, videos divertidos)
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Monday, September 20, 2010
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Monday, September 20, 2010
Implementaciones
                             COMPARTIR (SHARE)
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Monday, September 20, 2010
http://twitter.com/share
                     ?url=http://www.emblue.com.ar
                     &text=No%20dejen%20de%20visitar%20el%20sitio%20de%20emBlue
                     &via=jdrault
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Monday, September 20, 2010
http://www.facebook.com/sharer.php
                     ?u=http://www.emblue.com.ar/index.php
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Monday, September 20, 2010
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Monday, September 20, 2010
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Monday, September 20, 2010
GRACIAS ...
                                     :)


                             julián m. drault
                                 jmd@grupopexo.com




                             http://classmyth.blogspot.com
emBlue




Monday, September 20, 2010

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