Orientation for Technology Petting Zoo for Trainers and staff at the El Paso Public Library

1. MUST LOVE GADGETS:
TECHNOLOGY PETTING
ZOO
Trainer Orientation
El Paso Public Library

2. WHAT’S A PETTING ZOO?
 A Technology Petting Zoo is an opportunity for library patrons to
try out gadgets.
 Our zoo will have several commonly used gadgets.
• iPad
• Kindle
• More!
 Patrons can learn about our library’s
digital ecosystem from petting zoo events.

3. DIGITAL ECOSYSTEM
*For more information about Digital Ecosystems.
 A digital ecosystem describes technologies (gadgets or computers)
and software (applications or apps) that work together to deliver
content to an end user (library patron).
• The El Paso Public Library has many digital offerings that work in
conjunction with other technologies, apps and even with social
media.
• Not all ecosystems are compatible!
• For example, apps for Apple won’t work on an Android.
• Kindle books are best viewed on a Kindle or Kindle app.
 You will learn what items work together as we continue training.

4. DIGITAL IS IMPORTANT
 Librarian and Library Staff  69% of adults report that
face a changing information
they would be very likely to
and entertainment ecosystem. attend a Technological Petting
 eBooks are not novelties:
Even McDonald’s will be
Zoo event at their library.
•
http://libraries.pewinternet.org/2013/01/22/library
-services/
“giving” away eBooks in 2014.
•
http://www.forbes.com/sites/jeremygreenfield/201
3/10/10/mcdonalds-pioneering-ebook-distributionmodels/
i’m reading it!

5. CHANGE IS NOW
 eBook reading is increasing.
 Patrons want to come to Tech Petting Zoos.
 Our collection isn’t only paper—it’s also digital.
 Understanding the digital is just as essential as knowing how to
find a book or answer a reference question.
 Helping patrons with primary level tech problems is GOOD
customer service for the library.

6. NUMBERS OF CHANGE
Reasons for
using eReaders
vary, but many
people want
quick access to
new books
and a wide
selection. More
eBooks are
eReaders are
being read and
used every year.
http://www.the-digital-reader.com/wpcontent/uploads/2012/08/Infographic-1column21.jpg
Everyone is
using eBooks,
even children.
Teens make up a
large percentage.
http://www.harrisinteractive.com/Ne
wsRoom/HarrisPolls/tabid/447/ctl/
ReadCustom%20Default/mid/1508/
ArticleId/568/Default.aspx

7. NUMBERS FOR CHANGE
!!!
Petting
zoo!
http://libraries.pewinternet.org/2012/04/04/the-rise-of-e-reading/
http://www.thedigitalshift.com/2011/10/ebooks/dramatic-growth-ljs-second-annual-ebook-survey
62% of library users don’t know they can check out an eBook.
http://mashable.com/2012/06/21/libraries-are-lending-e-books/

8. TECH IS EVERYONE’S JOB
 The digital ecosystem is part of our library:
•
•
•
•
Overdrive: eBooks, Audiobooks, Music and Videos
Zinio: Magazine Subscriptions
BookMyne: Mobile access to Enterprise
TexShare Databases: Reference, craft, DIY information & eBooks
•
•
•
•
•
•
•
Learning Express is now part of TexShare.
Consumer Reports can be accessed through EBSCO.
EBSCOhost App: Research on the go
Career Cruising: Online career guidance & Research.
Chilton Library: Engine repair
Live Mocha: Online Language learning
Morningstar: Investment, stocks & financial information.
 Patrons expect library staff to be experts… and if you don’t have the answer, to
know how to find it.
 Become familiar with our ecosystem!

9. YOU ARE THE EXPERT
 As a trainer for your branch, you will become an expert.
• You will have one of the highest levels of skill at your branch in:
•
•
•
Digital Ecosystem knowledge (gadgets and apps)
Promoting library digital resources
Second level and above troubleshooting for gadgets and some digital resources.
 You will be responsible for:
• Training your branch staff…
•
•
•
to promote digital services
to help patrons with problems relating to digital services
to help patrons with their own gadgets.
• Coordinating petting zoo events at your branch.
• Providing classes, open house events and other patron training (as needed).

10. YOU ARE THE EXPERT
 You will promote our digital resources in new and creative ways.
 And you must LOVE gadgets!
•
•
•
•
Get excited and let others share in the fun!
Learn everything you can about gadgets.
Play, play, play!
Learn about new gadgets as they come
along. (Mashable is a great blog to read.)
• Keep sharing, keep teaching.

11. THE BESTIARY
 Gadgets
• Android
• Apple
 Applications
• eReading
• eResearch
 Cryptotechnology
• Everything else

12. GADGETS: ANDROID
 Android is an Operating System built using Open Source and a Linux
architecture. Google is very involved in Android development.
 Most, but not all, Android apps are available from Google Play or Amazon App
Store.
 There are many versions of Android in the “Wild.”
• They are named alphabetically after desserts. (ie. Jellybean.)
 Our Zoo includes:
•
•
•
•
Asus Google Nexus
Samsung Galaxy Tab
Kindle Fire HD
Nook HD+

13. GADGETS: ANDROID
 Other Android Gadgets you may see in the wild include:
•
•
•
Android Smart phones
Android Tablets and eReaders
Nook Color
 Troubleshooting an Android means you need to know what version it is. These
include:
•
•
•
•
•
•
•
2.1 (Eclair)
2.2 (Froyo)
2.3 (Gingerbread)
3.0 (Honeycomb)
4.0 (Ice Cream Sandwich)
4.1 (Jellybean)
4.4 (KitKat)

14. GADGETS: APPLE IOS
 Apple iOS is made and maintained by Apple.
 Apple applications are very stable in nature. Older versions (if
needed) of Apple apps can be downloaded from the App Store.
 Our Zoo Includes:
• iPad
• iPad mini

15. GADGETS: APPLE & OTHER
 Other Apple Gadgets that can use library apps are:
• iPod Touch
• iPhone
• iPod (different varieties) (with various file types)
 Other kinds of Gadgets seen are:
• Kobo
• Sony Readers
• Kindles with eInk

16. ESSENTIAL APPS
 You will become familiar with the following Apps:
•
•
•
•
•
•
Overdrive
BookMyne
Zinio
Google Play
App Store
EBSCOhost App

17. IMPORTANT PROGRAMS
 You will become familiar with  Websites to know:
the following computer programs:
•
•
•
•
Adobe Digital Edition
Overdrive Media Console
Adobe Reader
Overdrive Read in Browser
•
•
•
•
•
•
•
•
TexShare Databases
Live Mocha
El Paso Library Website
WorldCat and ILL interface
Enterprise
Chilton’s Online
Morningstar
Overdrive Online

18. SUMMARY
 There’s a lot to learn! But it will be an exciting journey.
• Please communicate with both your manager and the Petting Zoo
Training team to ensure you have enough time to train!
• Ask questions, please!
 Training will include visuals, handouts, video and hands-on
experience.
 Copies of training will be available to all in the S: Drive.

19. KEEP
CALM
&
GADGET
ON!