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Social Media 101
A Crash Course On The Basics From
Facebook To Twitter And Beyond
Agenda
• The Lingo
• The Platforms
• The Plan
• The Tools
THE LINGO
The Basics
Selfies, Retweets , Hashtags, Gifs, Memes, Interactions,
Followers, Insights, Mentions, Amplify, R e a c h ,
Engagement, API’s, Conversation,Authenticity,
Trolls, Transparency, Advocates, influencers, Bloggers,
Tweets, Posts, Embed, Conversion, ROI, Analytics,
Community manager, Likes, Comments, Shares,
Fans, Integration
Selfies, Retweets , Hashtags, Gifs, Memes, Interactions,
Followers, Insights, Mentions, Amplify, R e a c h ,
Engagement, API’s, Conversation,Authenticity,
Trolls, Transparency, Advocates, influencers, Bloggers,
Tweets, Posts, Embed, Analytics, Conversion, ROI,
Community manager, Likes, Comments, Shares,
Fans, Integration
THE USERS
The Basics
72 Percent of U.S.
Adults Use Social
Networks - up
800% since 2005
Source: Pew Research 2013
And all social
users don’t look
like this
Source: Pew Research 2013
78% of adults 30-
49 are social
Source: Pew Research 2013
60% of adults 50-
64 are social
Source: Pew Research 2013
Women are more
social than men;
74% percent to
70%
Source: Pew Research 2013
Why should you
be on social
media?
That’s where
your customers
are.
THE PLATFORMS
The Basics
Big Social
Facebook: The Friends And
Family Network
Twitter: The What’s Up Network
Linkedin: The Business Network
Pinterest: The Inspiration Network
Google+: The Google Network
Smaller Social
YouTube: The Video Network
Instagram: The Picture Filter Network
Vine: The 6 Second Network
Tumblr: The Curator Network
Slideshare: The Powerpoint Network
Blogs: The You Network
THE PLAN
The Basics
The 4 C’s
• Clarity
• Consistency
• Creativity
• Commitment
Clarity
• Objective
– Awareness
– Sales
– Research
– Customer service
• Measurement
• Budget
Consistency
• Your image
• Your personality
• Your presence
Creativity
• Get creative with your
content
• Make sure its
relevant, engaging,
memorable and
actionable
Commitment
• Posting regularly
• Engaging authentically
(a two way
conversation)
• Measuring often
• Making adjustments
• Rinse and repeat
THE TOOLS
The Basics
Social Listening
• Tweetdeck
• Social Mention
• Google alerts
• Statigram
• Social Bakers
• Shoutlet
• Brandwatch
• Sysamos
Social Management
• Hootesuite
• Social Oomph
• Platform schedulers
• Buffer
• Radian 6
Social Measurement
• Platform Insights
• Google Analytics
• Social Bakers
• Shoutlet
• Brandwatch
• Sysamos
Social Resources
• Social Media Examiner
• Mari Smith
• Amy Porterfield
• Social Media Today
Questions
Thank You
Social Media 101: A Crash Course On The Basics From Facebook To Twitter And Beyond

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Social Media 101: A Crash Course On The Basics From Facebook To Twitter And Beyond

Notas do Editor

  1. Engagement – wat you are doing on social and also what you measureAnaytics – that’s the data from measuringIntegration – that is the strategy to get the most from your social efforts
  2. Get URL
  3. (89% of adults 25-34 are social)
  4. Get URL
  5. Get URL
  6. Get URL
  7. Get URL
  8. Todd Wheatland
  9. Get URL
  10. Get URL
  11. Get URL
  12. Get URL
  13. Get URL
  14. Get URL
  15. Get URL
  16. Get URL
  17. Get URL
  18. Get URL
  19. How Am I going to keep this all straight
  20. Women
  21. Women
  22. Women
  23. Women
  24. Women