How to Troubleshoot Apps for the Modern Connected Worker
2014 e learning innovations conference ksg eldi njambi muchane
1. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
KENYA SCHOOL OF GOVERNMENT
eLearning and Development Institute (eLDi)
REPUBLIC OF KENYA
TOPIC: IS ELEARNING TRANSFORMING
EMPLOYABILITY?
Njambi Muchane
Director KSG-eLDi
WWW.ksg-eldi.ac.ke
2. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Structure of Presentation
• Introduction on KSG
• Emerging trends in the Public Service
• General Overview of eLearning
• Is eLearning effective?
• eLearning transforming employability?
• Conclusion
3. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Introduction
• The Kenya School of Government (KSG) was established through Act of
Parliament that became effective in 2012 as a successor to the former
Kenya Institute of Administration (KIA) and the Kenya Development
Learning Centre and incorporated the former Government Training
Institutes (GTIs) in Embu, Matuga, Mombasa and Baringo.
• The mandate of KSG is to build capacity and inculcate public service
values and ethics for quality service delivery towards attainment of
desired results for the people of Kenyan
• The School has six Campuses; Nairobi, eLDi, Mombasa, Matuga, Baringo
and Embu
• The mandate of eLDi is to leverage ICT and ensure accessibility of quality
capacity building programmes to the public sector
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Trends/Opportunities in the Public Sector
• Just a few years ago it would have been difficult to
speak of eLearning in the same breath as training of
the public sector
• But while traditional face to face learning remains
popular, things are changing fast
• Kenya’s constitution 2010, established a devolved
system of government that drastically changed the
structure of government and introduced many new
institutions to support the new system
• Due to these changes, the numbers of both state
officers and public officers has grown tremendously
5. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Trends/Opportunities In the Public Service …Cont……
• The citizens are demanding better services and value
for their money
• Competition between public institutions is
increasing fueled by a culture of performance
contracting
• Focus on Regional cooperation and integration
promoting a need for countries to learn from one
another and across borders
6. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Trends/Opportunities in the Public Sector…Cont
• Austerity measures put in place due to the
imbalance between what is generated and what
is required to run government’s recurrent and
development budget
• New employment is being discouraged.
Ultimately fewer people being engaged to run
the affairs of public institutions
• Gone are the days when public officers enjoyed
long unlimited study leave and training breaks
both in and out of the country.
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Trends/Opportunities In the Public Service… Cont…
• Increased demand for capacity building as result
of the constitutional changes, need for
multitasking, increased competition and
demand for better services
• International training remains relevant and
useful for bench marking and experience sharing
• Less time dedicated for training
• Constrained Training budgets
• Means an innovative approach is required. ICT
supported learning will be the only feasible
option in the training of the public service
8. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
K E N YA S C H O O L O F G O V E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Donald M.Norris, President of Strategic
Initiatives posits that
“Technology has proven transformative through
its singular capacity to enable us not just to do
familiar things better or more efficiently but to
do familiar things differently, and new things
that have never been possible or imagined.
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
General Overview of eLearning
• eLearning encompasses learning at all levels
• It includes formal as well as non formal channels, using information
networks such as internet, an intranet (LAN)or (WAN) for course
delivery, interaction and facilitation.
• Blended learning refers to learning models that combine traditional
classroom based practice with elearning solutions
• The blended approach recognizes that not all learning is best
achieved in an electronically mediated environment, particularly
one that dispenses with a live instructor
• A map of e-learning territories proposed in the HELIOS report 2006
could help us understand the main applications and scenarios of
use
• The emerging territories are represented graphically according to
their position in a continuum ranging from formal learning and
encompassing the non-formal learning.
10. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
K E N YA S C H O O L O F G O V E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
11. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
At KSG ……Web Based Learning
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Inter-Country Training
13. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
K E N YA S C H O O L O F G O V E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
South-South knowledge-sharing
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Is eLearning effective?
• A study conducted by the US Department of Education
in 2010, titled “Evaluation of evident based practices in
online learning: A meta analysis and review of online
learning studies” found that students in online
conditions, performed modestly better on average
than learning the same material through traditional
face to face instruction
• It will be interesting to conduct a similar study in Kenya
and see whether the same results will be achieved.
• Based on available empirical evidence we can conclude
that yes, elearning is effective.
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Is eLearning transforming employability?
A quote by Thurow (1994) who argued.
“Show me an unskilled individual, company or
country and I will show you failure in the 21st
century. In the economy ahead, there is only one
source of sustainable competitive advantage-
skills. Everything else is available on a more or
less equal access basis”.
And another one by John Dewey
“If we teach today’s student as we taught
yesterdays we roob them of tomorrow”
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Is eLearning transforming employability?...Cont
• We know for a fact that e-learning has the
potential to increase access and improve the
relevance of education and training
• E-learning enables provision of education and
training opportunities to people who have
previously had no access such as scattered rural
populations, groups such as those with
disabilities and the elderly
• This is possible because ICT enabled learning
dispenses with the need for the instructor and
the learner to be in one physical location.
17. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Is eLearning transforming employability?...Cont
• Some e-learning tools such as video conferencing
technologies make it possible for multiple
geographical dispersed learners to receive
instructions simultaneously from experts who
otherwise would not be difficult to access
• Internet and the World Wide Web provide access
to learning materials in almost every subject and
in a variety of media anywhere and at any time of
the day and to unlimited number of people.
18. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Is eLearning transforming employability?...Cont
• The nature of e-learning allows flexibility when
undertaking training which allows employees to
work and learn at the same time.
• E-learning improves the quality of education and
training by enhancing learner engagement and
motivation
• There is evidence that in spite of the large up-
front investment required for e-learning, in terms
of physical infrastructure, equipment, staff and
capacity building, e-learning is a cost-saving
investment
19. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
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K E N YA S C H O O L O F G OV E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
Conclusion
• Yes!eLearning is transforming employability in
this country through enhanced access to
training and education, through reduced
training costs, through access to information
and through informal networks
• We are not there yet but well on the way
20. B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
K E N YA S C H O O L O F G O V E R N M E N T
eLearning and Development Institute (eLDi)
B r i d g i n g D i s t a n c e a n d C o n n e c t i n g P e o p l e t h r o u g h L e a r n i n g
REPUBLIC OF KENYA
THANK YOU
ASANTE SANA