This document is the summer 2012 issue of American Libraries magazine. It contains a special report on the findings of the 2011-2012 Public Library Funding & Technology Access Study. The study examined trends in public library funding, technology resources, and the role of libraries in providing access to technology and digital literacy programs. The report includes data on funding levels and changes from 2008-2013 at the national, state and local levels. It also contains data on technology resources like broadband access, public computers and training classes. Interviews with library staff provide additional context. The data from this long-running study is an important resource for library advocacy and demonstrating the value of libraries.
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdf
ALA Journal Summer 2012
1. SUMMER 2012
THE MAGAZINE OF THE AMERICAN LIBRARY ASSOCIATION
Public Library
Funding &
Technology Access
Study 2011–2012
LIBRARIES
CONNECT
COMMUNITIES
2. New books
from
alastore.ala.org
New & books
BestselliNg from
neal-schuman.com
Neal-Schuman is now an imprint of the ALA.
ALA Store purchases fund advocacy, awareness, and accreditation programs for library professionals worldwide.
3. CONTENTS
AMERICAN LIBRARIES | Digital Supplement | Summer 2012
Special Report:
Public Library Funding &
Technology Access Study
2011–2012
5 EXECUTIVE SUMMARY
An overview of the 2011–2012 Public Library
Funding & Technology Access Study findings.
10 PUBLIC LIBRARY
FUNDING LANDSCAPE
At the same time that demand for critical services
has increased, many state and local libraries face
continued funding challenges.
18 PUBLIC LIBRARY
TECHNOLOGY LANDSCAPE
U.S. public libraries are investing in a range of
innovative technology and Internet services to
ensure all people are able to thrive online.
32 REPORTS FROM THE FIELD
Findings from interviews with public library and
state library staff in Georgia and Idaho.
34
45 STATE SUMMARY DATA
State-level public library data for 48 states and the
District of Columbia.
Departments
OPINION AND COMMENTARY
4 SPECIAL REPORT
Strength in Numbers
BY LAMAR VEATCH
ISBN 978-0-8389-9394-8
2 INDEX TO ADVERTISERS
95 ACKNOWLEDGMENTS
9 780838 994948
4. CONTENTS AMERICAN LIBRARIES | D I G I TA L S U P P L E M E N T | SUMMER 2012
5
List of Figures
7 Figure A-1: U.S. Public Library Challenge: Use vs. Funding, 21 Figure C-4: Public Access Workstation Replacement Proce-
FY2011-2012 dure, by Metropolitan Status
8 Figure A-2: U.S. Public Libraries: Trends in e-books and e- 21 Figure C-5: Public Access Workstation Replacement Sched-
access ule, by Metropolitan Status
9 Figure A-3: Urban/Rural Digital Divide 21 Figure C-6: Public Access Workstations Additions, by Met-
11 Figure B-1: Public Library Systems Average Total Operating ropolitan Status
Expenditures Change, FY2008 to FY2013 22 Figure C-7: Average Public Access Workstations Additions
11 Figure B-2: Public Library Systems Cumulative Change in due to BTOP/BIP Awards, by Metropolitan Status
Full Time Equivalent Staff FY2010–FY2012, by Metropoli- 22 Figure C-8: Sources of IT Support Provided to Public
tan Status Library Outlets, by Metropolitan Status
12 Figure B-3: Average Percentage Change FY2008 to FY2013 23 Figure C-9: Bandwidth Speeds at Public Libraries
Total Operating Expenditures by Type 24 Figure C-10: Public Library Outlets Maximum Speed of
12 Figure B-4: Average Percentage Change FY2008 to FY2013 Public Access Internet Services, by Metropolitan Status
Urban Total Operating Expenditures by Type 24 Figure C-11: Public Access Wireless Internet Connectivity
12 Figure B-5: Average Percentage Change FY2008 to FY2013 in Public Library Outlets, by Metropolitan Status
Suburban Total Operating Expenditures by Type 25 Figure C-12: Adequacy of Public Library Outlets Public Ac-
13 Figure B-6: Average Percentage Change FY2008 to FY2013 cess Internet Connection, by Metropolitan Status
Rural Total Operating Expenditures by Type 25 Figure C-13: Public Library Outlets Offering Formal or
13 Figure B-7: Public Library Systems Operating Budget Informal Technology Training Availability, by Metropolitan
Change, FY2009–FY2012, by Metropolitan Status Status
14 Figure B-8: Public Library Systems Cumulative Budget 26 Figure C-14: Formal Technology Training Classes Offered
Change FY2010–FY2012, by Metropolitan Status by Public Library Outlets, by Metropolitan Status
14 Figure B-9: Public Library Systems Technology Budget 27 Figure C-15: Online Resources and Services that the Library
Change FY2012, by Metropolitan Status Makes Available to Patrons
15 Figure B-10: Average Percentage Change, FY2010–FY2012 28 Figure C-16: Public Library Systems Use of Social Media
Total Technology-Related Operating Expenditures, by Type Technologies
and Metropolitan Status 28 Figure C-17: Public Library Systems Use of Mobile Technol-
15 Figure B-11: Average Percentage of Public Library Systems ogy, by Metropolitan Status
that Applied for an E-Rate Discount, FY2012 29 Figure C-18: Job-seeking Services Provided by Public
16 Figure B-12: Regional Changes in State Funding for Public Library Outlets, by Metropolitan Status
Libraries, FY2012 30 Figure C-19: E-government Roles and Services of Public
19 Figure C-1: U.S. Public Libraries: Sole Community Provider Library Outlets, by Metropolitan Status
of Free Access to Computers and Internet
20 Figure C-2: Average Number of Public Access Internet advertisers | page
Workstations, by Age and Metropolitan Status
American Library Association ALA Editions | Cover 3
20 Figure C-3: Sufficiency of Public Access Internet Worksta- Neal-Schuman | Cover 2 Booklist | Cover 4
tions, by Metropolitan Status ALA TechSource | 31
6. SPECIAL REPORT | A Message From COSLA
Strength in Numbers
Study findings provide foundation for advocacy
D
uring this slow and cies (COSLA) on state support for literacy initiatives of the Federal
winding economic re- public libraries, and field interviews Communications Commission and
covery, how do we ef- with library staff to help illuminate the National Telecommunications
fectively advocate to the quantitative responses. As a re- and Information Administration.
regain, sustain, and enhance library sult, the critical data was already I share some of the PLFTAS histo-
funding? How do we make the case available when we needed it the most ry as this is the last year and final re-
that libraries are an essential pub- – at the beginning of what has been port for the Public Library Funding
lic service, along with the fire and termed the Great Recession. and Technology Access Study. Many
police departments, and streets and Utilizing the available PLFTAS individuals and organizations have
sanitation? The foundation for all data and supporting resources, state contributed to the success of this
local, state, and national advocacy is and public libraries throughout the study. I would like to especially thank
built with the same material: reli- U.S. have been able to conduct truly staff members at the state library
able, thorough, and timely data. effective advo- agencies that co-
The importance of statistics to cacy initiatives. The foundation ordinated par-
library advocacy is certainly not new, The PLFTAS has ticipation by
but many library leaders and advo- provided for all local, their public
cates were not always sufficiently libraries with state, and libraries, and of
aware of what was available and how much more national course, the thou-
to effectively utilize data. But the than raw data. It sands of library
advocacy
summer 2012
market downturn, and subsequent has given staff members
consecutive years of cuts to library libraries a is built with the same who contributed
funding, have thrust advocacy educa- number of material: reliable, their time and
tion and action for libraries of all siz- quality advocacy effort to this im-
thorough, and timely data.
|
es and types to the forefront. resources and portant research.
digital supplement
Most fortunately, in 2006, the tools: state- A most sincere
American Library Association (ALA) specific handouts that provide na- thank you is due to the ALA and the
and the Bill & Melinda Gates Founda- tional comparisons, national maps Gates Foundation for the commit-
tion joined forces to fund the Public that give visual impact to discus- ment of funding and leadership they
Library Funding & Technology Access sions on broadband connectivity have provided in support of this
Study (PLFTAS). This support al- and digital literacy, and press re- study, as well as for their many other
|
lowed for the continuation and ex- lease and op-ed templates for dis- contributions that have advanced
americanlibrariesmagazine.org
pansion of groundbreaking research semination of our stories to local, public access technology in U.S. pub-
on the availability of public access regional, and state media. lic libraries.
technology in libraries that was initi- Libraries continue to be support- —Lamar Veatch
ated in 1994. The expanded study ed by the use of PLFTAS data to in- President, Chief Officers of State
added questions to provide more ex- form and influence national policy. Library Agencies (COSLA)
tensive analysis of public library bud- It has been used in Congressional
LAMAR VEATCH is the State Librarian of the
gets and expenditures, a survey of the testimony. And it is currently help- Georgia Public Library Service. He has served
Chief Officers of State Library Agen- ing direct the development of digital in this role since 2001.
4
7. EXECUTIVE
SUMMARY
PUBLIC LIBRARY FUNDING
& TECHNOLOGY ACCESS
STUDY 2011 2012
–
8. S
trategic vision and careful management have helped U.S.
public libraries weather the storm of the Great Recession,
supporting their role as a lifeline to the technology resources
and digital skills essential to full participation in civic life and in the
nation’s economy. Libraries continue to transform lives by providing
critical services and innovative solutions to technology access, in
spite of years’ worth of consecutive and cumulative budget cuts.
More Americans than ever are turn- After more than four years of con- creased open hours; however, this
ing to their libraries for access to es- secutive budget cuts, it is unclear reflects an improvement when com-
sential technology services not found whether libraries will be able to re- pared to last year’s 31.7 percent.
elsewhere in the community, including cover the funding needed to return to Nationwide, over 62 percent of
free computer and Internet access, pre-recession levels of staffing, open libraries report offering the only free
technology training, and assistance hours, collections and technology Internet access in their community.
with job-seeking and e-government services. While a segment of U.S. The impact of decreased open hours
services. public libraries reported budget im- is substantial, since just 6 percent of
The 2011-2012 Public Library Fund- provements, many libraries continue U.S. public libraries, primarily urban
ing & Technology Access Study was to grapple with the negative, cumula- libraries, serve almost 60 percent of
conducted by the American Library tive effect of ongoing budget woes: the population. Millions of people are
Association (ALA) Office for Research n Twenty-three states report denied essential library services –
& Statistics and the Information Policy cuts in state funding for public from access to e-government social
& Access Center at the University of libraries this year. For three years in services sites, to literacy resources,
Maryland. Begun in 1994, this annual a row, more than 40 percent of to training to meet the demands of
study is the largest existing study of states have reported decreased pub- today’s global marketplace.
Internet connectivity in public libraries. lic library support. This impact is greater for those
Its findings provide an annual “state of n A majority of public libraries states recording a high percentage of
the library” report on the technology (56.7 percent) report flat or de- reduced hours for two years in a row,
resources brokered by public libraries creased budgets, a slight improve- including: Nevada (54 percent, and
summer 2012
and the funding that enables no-fee ment from the 59.8 percent 27.7 percent last year); Georgia (30.3
public access to these resources. reported last year. percent, and 31.5 percent last year);
Facing fiscal challenges on all sides n Over 65 percent of libraries Florida (19.5 percent, and 21 percent
– local, state, and federal – public report an insufficient number of last year); and California (18.7 per-
|
libraries strive to meet the expanding public computers to meet demand cent, and 44.5 percent last year).
digital supplement
technology needs of their communi- some or all of the time.
ties: n Overall, 41.4 percent of Increasing Demand
n Public computer and Wi-Fi use libraries report that their Internet for Digital Literacy
increased last year at more than 60 connection speeds are insufficient Skill Training
percent of libraries. some or all of the time. In an information and Internet-
n More than 90 percent of public driven age, where information, ser-
|
libraries now offer formal or infor- Funding Cuts vices, and resources are increasingly
americanlibrariesmagazine.org
mal technology training. Restrict Access only available online, people who lack
n Over three-quarters of The 2011-2012 study indicates im- digital knowledge and skills struggle.
libraries (76.3 percent) offer access provement among libraries reporting In the 2011-2012 survey, over 36
to e-books, a significant increase reduced open hours (9.1 percent), percent of public libraries report
(9.1 percent) from last year. Addi- compared to 15.9 percent last year. For increasing numbers of patrons enroll-
tionally, e-book readers are avail- the fourth year in a row, urban ing in technology training classes.
able for check-out at 39.1 percent of libraries report the highest numbers Interviewed library staff in Georgia
libraries. of libraries (16.5 percent) that de- and Idaho also report that requests
6
9. 76 percent of libraries
reported that staff
for one-on-one assistance have in- Internet speeds cent) provide as-
creased, with many requests from provide significant helped patrons complete sistance to patrons
those who lack basic computer skills: barriers to improv- online job applications applying for or ac-
seniors who need to order medica- ing digital literacy in the past year. cessing e-govern-
tions online; truck drivers required through technology ment services, an
to renew their commercial driver’s training. increase of nearly
license online, or displaced manufac- For the third consecutive year, 16 percent from last year.
turing workers who need to apply for libraries report that services for job- n Over 70 percent of libraries
jobs online. seekers remain the top-rated Internet report that staff provide assistance
Over 44 percent of U.S. public service. Public libraries are often the in completing government forms.
libraries support digital literacy skill- only source for training and employ- n Nearly 31 percent of libraries
building through a wide range of ment resources, especially after the partner with government agencies,
formal technology training classes: drastic cuts to federal spending for non-profit organizations, and oth-
n Libraries (87 percent) offer training over the last six years, includ- ers to provide e-government servic-
training in general computer skills ing $1 billion cut since 20101. Library es.
(e.g., how to use the mouse or key- services for job-seekers include: However, almost half of all libraries
board, printing). n Access to job databases and report that they do not have enough
n Libraries (73.3 percent) offer other online job resources (92.2 staff, as well as staff expertise, to help
training in general software use percent). patrons effectively use employment
(e.g., word processing, spread- n Patron assistance to complete and e-government services.
sheets). online job applications (76 percent, “Yes, you can access the Internet
n Libraries (86.5 percent) offer an increase of nearly 10 percent elsewhere, but will the Starbucks’
training in general Internet use from two years ago). barista or McDonald’s server help you
(e.g., e-mail set up, Web browsing). n Collaboration with outside set up your first e-mail account, sub-
Many libraries combine formal and agencies or individuals to help pa- mit your first online job application,
informal training to create opportuni- trons seek or attain employment or evaluate reliable sources of infor-
ties for learners to practice their (34.3 percent). mation?” says Lee Moon, assistant
newly acquired skills. Additionally, Digital literacy skills are essential director, Three Rivers (GA) Regional
many classes link these skill-building for accessing online government Library System.
activities to specific outcomes, such services. Public libraries continue to National initiatives have been
as employment or financial literacy. expand e-government assistance, as launched to help communities face the
However, for libraries with flat or well as partnerships with other agen- challenges to their efforts to provide
decreasing budgets, a lack of staff, cies to support these services: digital opportunity for all of their resi-
summer 2012
equipment, space, and insufficient n Almost all libraries (96.6 per- dents. In March 2012, the Institute of
FIGURE A-1: THE U.S. PUBLIC LIBRARY CHALLENGE: USE VS. FUNDING, FY2011–2012
|
digital supplement
|
americanlibrariesmagazine.org
Technology Electronic
FLAT OR DECREASED
classes Resources Computers Wi-Fi FUNDING
INCREASED % % % % %
PUBLIC USE
Percentage represents number of libraries reporting
7
10. FIGURE A-2: U.S. PUBLIC LIBRARIES: TRENDS IN E-BOOKS AND E-ACCESS
E-BOOKS SOCIAL NETWORK MOBILE-ACCES S SMARTPHONE
E-READERS
SITES WEBSITES APPS
% % % % %
Percentage of libraries that offer services, FY2012
Museum and Library Services (IMLS) and the general public, and for mar- enced a notable uptick in smartphone
released Building Digital Communities2 keting purposes. market penetration over the last year.3
designed to raise awareness about the n Almost half of public libraries David Lee King, digital branch and
access essential to digital communities (45.6 percent) report using commu- services manager, Topeka and Shaw-
and identify goals and strategies for nication tools (e.g., Blogger, Word- nee County (KS) Public Library, re-
focus in digital inclusion efforts (e.g., Press, Vox, Twitter) to reach the ported in his April 5, 2012 blog post
economic and workforce development, public. that in March 2012, slightly more than
education and civic engagement). Last n Over a third (37.3 percent) re- 11 percent of their library website
year, the Department of Commerce’s port using photography sites (e.g., visits were via a mobile device. Ref-
National Telecommunications and In- Flickr, Zoomr). erencing the Pew smartphone survey,
formation Administration (NTIA), in n Nearly 28 percent report using King said: “If you haven’t yet started
collaboration with other federal agen- video sharing tools (e.g., YouTube, building with mobile in mind, now is
cies, launched DigitalLiteracy.gov Vimeo, and Openfilm). definitely the time to start – you are
[http://www.digitalliteracy.gov], a The study also collected data this very close to alienating almost half
central website for practitioners and the year on how libraries rely on mobile your customers. They are interacting
general public to encourage the sharing technologies to reach their online with their favorite sites online using
summer 2012
of content and best practices in teaching users and the community at large: their smartphone (think Facebook,
digital literacy skills. n Over 14 percent of libraries re- Amazon, YouTube, etc.).”
port their websites are optimized
Libraries Connect for mobile devices. Urban/Rural Digital Divide
Through Mobile Apps
|
n Nearly 12 percent report they The current study depicts an emerging
digital supplement
and Social Networks use scanned codes (e.g., QR codes) digital divide: rural libraries (which
More U.S. libraries of all types are for access to library services and account for nearly 50 percent of all
selecting social media applications content. public library outlets in the U.S.), can
and tools to increase community in- n Over 7 percent report they neither provide adequate volume of
teraction, enhance access to library have developed smartphone apps technology training to the public nor
services and improve channels for for access to library services and keep pace with new technologies.
|
information dissemination. content. These inadequacies continue to
americanlibrariesmagazine.org
This year, for the first time, the The results of a recent Pew Research negatively affect the progress of rural
study asked libraries to report on their Center survey points to the impor- libraries to build digitally inclusive
use of specific kinds of social media tance of expanding use of mobile communities. For example:
tools: technologies. Nearly half of American n Nearly 32 percent of rural
n A majority of public libraries adults (46 percent) own smartphones libraries, as compared to 63.2 per-
(70.7 percent) report using social as of February 2012, an increase of 11 cent of urban libraries, provide for-
networking tools (e.g., Facebook, percent from May 2011. Nearly every mal technology training classes.
Hi5) to connect with library users major demographic group experi- n Less than 10 percent of rural
8
11. libraries, as compared to 36.1 percent “triple play” of resources: 1) facilities
of urban libraries, have launched and physical access to technology FIGURE A-3:
websites optimized for mobile infrastructure; 2) a wealth of elec- URBAN/RURAL
devices. tronic content; and 3) information DIGITAL DIVIDE
n Only 3.7 percent of rural professionals trained to help people URBAN VS RURAL
libraries, as compared to 27.8 per- find and use the information most LIBRARIES LIBRARIES
cent of urban libraries, provide relevant to their needs. Unless library
smartphone apps for access to operating budgets recover ground lost % %
library services and content. during the past four fiscal years, there Broadband
<10 Mbps
While rural libraries have seen is no guaranteed continued access to
improvements in high-speed broad- these vital resources.
band connectivity, only 17 percent of Data from the 2011-2012 study % %
rural libraries report offering speeds portray a fragile environment for Mobile-access
websites
greater than 10 Mbps, as compared to libraries, with limited fiscal improve-
57.4 percent of urban libraries. Due ment mainly overshadowed by their
to the broadband demands of stream- inability to meet increasing demands % %
ing video (including online instruc- for services. Decreases in several es- E-books
tional courses) and the sharing of sential areas – staffing, open hours,
increasingly graphic-heavy content, and the ability to upgrade equipment,
many libraries experience network bandwidth speed and infrastructure % %
saturation on a daily basis, which – present increasing challenges to the Technology
Training
Classes
seriously affects the work of both quality and availability of library
library staff and the public. services.
The importance of the provision of “Our funding has been cut so low Percentage of libraries that
sufficient connectivity at libraries is that we’re really at the end of our fi- offer services
amplified by data from a 2010 Pew nancial tether,” said Donna Howell,
Research Center survey that reports director, Mountain Regional Library
ENDNOTES
that only 50 percent of rural householdsSystem in Georgia. “But we’ve been
had broadband at home, compared to able to keep our spirits up, because 1 National Skills Coalition. Fiscal
Year 2012 Appropriations for Job
despite the budget cuts Training and Education. http:www.
of the past five years, nationalskillscoalition.org/federal-policies/
“Our funding has been cut so low that the use of our libraries federal-funding/federal-funding-documents/
fy2012finalworkforceapprops_2011_12_20.pdf
we’re really at the end of our financial has grown in double (accessed April 23, 2011)
summer 2012
tether … but the fact that we’re still digits every year. Yes, 2 Institute of Museum and Library Services,
we’re doing a lot more University of Washington Technology &
relevant enough to our community with a lot less, but the Social Change Group, International City/
County Management Association. (2012).
for them to keep coming back in such fact that we’re still Building Digital Communities. Washington,
|
DC: Institute of Museum and Library Services.
large numbers gives me hope for our relevant enough to our [http://www.imls.gov/about/building_digital_
digital supplement
community for them to communities.aspx]
future.” keep coming back in 3 Smith, Aaron. 46% of American Adults are
such large numbers, Smartphone Owners. Pew Internet & American
Life Project, March 1, 2012, http://pewinternet.
70 percent of urban households.4 A gives me hope for our future.” org/Reports/2012/Smartphone-Update-2012.
2011 survey conducted by the National Libraries are part of the solution aspx (accessed April 23, 2012)
Telecommunications and Information for those in search of the digital con-
|
4 Smith, Aaron. Home Broadband 2010. Pew
Administration (NTIA) reported that nection and literacy required by to- Internet & American Life Project, August 11,
americanlibrariesmagazine.org
2010, http://pewinternet.org/Reports/2012/
27 percent of dial-up users, primarily day’s competitive global marketplace. Home-Broadband-2010.aspx (accessed April
in rural areas, indicated that they did However, unless strategic invest- 23, 2012)
not have access to broadband Internet ments in U.S. public libraries 5 Economics and Statistics Administration
service in their area.5 are broadened and secured, libraries and National Telecommunications and
Information Administration. Exploring the
will not be able to continue to pro- Digital Nation: Computer and Internet Use at
Conclusion vide the innovative and critical ser- Home. November 2011, http://www.ntia.doc.
gov/files/ntia/punlications/exploring_the_
Increasingly, communities across the vices their communities need and digital_nation_computer_and_internet_use_at_
U.S. depend on public libraries for a demand. home_11092011.pdf (accessed April 23, 2012)
9
12. PUBLIC LIBRARY
FUNDING LANDSCAPE
I
t has been a long and winding road to economic
recovery. As the nation sputters toward economic
improvement, many state and local libraries have yet to
experience fiscal health. While some budgets have
improved, others have been reduced further. Despite
some promise of budgetary relief, the extraordinary
demands for service continues to outpace available
funding needed to respond to these demands.
PUBLIC LIBRARY FUNDING
& TECHNOLOGY ACCESS
STUDY 2011 2012
–
13. Responses to the 2011-2012 Public FIGURE B-1: PUBLIC LIBRARY SYSTEMS AVERAGE TOTAL
Library Funding & Technology survey OPERATING EXPENDITURES CHANGE FY2008 TO FY2013
indicate that the funding volatility that
libraries have faced over the past four FY2008- FY2009- FY2010- FY2011- FY2012-2013
2009 2010 2011 2012 (anticipated)
fiscal years has created tremendous
challenges for service planning and Reported average
funding allocations. total change, all 5.0% -41.8% -3.8% -2.4% -5.3%
Key findings include: funding sources
n A majority of public libraries
(56.7 percent) report flat or de-
creased operating budgets in
FY2012, a slight improvement from
FIGURE B-2: PUBLIC LIBRARY SYSTEMS
59.8 percent reported in FY2011.
CUMULATIVE CHANGE IN FULL TIME
n Full-time equivalent (FTE)
EQUIVALENT STAFF FY2010-FY2012, BY
staffing levels declined for all
METROPOLITAN STATUS
libraries during the last three years
Overall
(-7.2 percent), with a decrease of 10.3
percent in FTE at urban libraries.
n Twenty-three states report
cuts in state funding for public
Rural
libraries between FY2011 and
FY2012. For three years in a row, n Remained unchanged
n Decreased
Suburban
more than 40 percent of states have
reported decreased public library n Increased
support. n Unable to report
n After falling 41.8 percent in
Urban
FY2009, decreases in operating ex-
penditures slowed in FY2012 to -2.4
percent, and a greater decrease 0 10 20 30 40 50 60 70
(-5.3 percent) is reported to be an-
ticipated for FY2013.
This is the sixth year in which the resulting largely from losses in salary n Rural libraries continue to
study has asked public libraries about expenditure (the largest budget cate- make double-digit reductions in
their operating budgets and financial gory). Urban libraries anticipate mod- collections (e.g., the highest cuts
support for public access computing est overall improvements (1.3 percent), reported are between -33.9 percent
summer 2012
services. Detailed responses are avail- and suburban libraries anticipate little and -45.4 percent), reallocating
able online. change (-0.5 percent) next fiscal year. funds to other expenditure catego-
The five-year actual and anticipated ries.
Reduced Expenditures operating budget figures (FY2008- n Suburban libraries reduced
|
for Collections Not Offset 2009 to FY2012-13) by type of expen- other expenditures (e.g., facilities
digital supplement
by Salaries, Staffing Cuts diture highlight the areas where the maintenance, staff travel, program-
Operating budget expenditures re- most severe reductions have occurred, ming, etc.) to protect salaries and
ported in 2012 show indications of illustrating the year-to-year volatility collections.
modest improvement from 2011, with that libraries face in planning for ser- n Urban libraries continue to re-
overall decreases of about 2.4 percent, vices and allocating available resourc- port across-the-board reductions in
as compared with 3.8 percent in 2011 es (Figures B3-B6). Notwithstanding FY2012, with only a small increase
|
(Figure B-1). Libraries anticipate the significant reductions reported in for collections.
americanlibrariesmagazine.org
reductions continuing into FY2013, FY2009-2010 due to the severity of the n Operating budgets in FY2012-
decreasing about 5.3 percent overall recession, it is clear libraries are still 2013 are anticipated to decrease for
from FY2012 reported budget figures. struggling to recover from the dra- both rural (-6.6 percent) and subur-
Anticipated operating expenditures matic reductions experienced during ban (-0.5 percent) libraries, while ur-
for FY2012-2013 indicate continued that fiscal year. ban libraries anticipate modest (1.5
losses in many expenditure categories, Libraries also face significant chal- percent) budget improvements.
with rural libraries reporting the most lenges in maintaining and/or expand- Preliminary findings from the 2012
significant reductions (-6.6 percent), ing collections and services. American Library Association-Allied
11
14. FIGURE B-3: AVERAGE PERCENTAGE CHANGE FY2008 TO 2012 PLFTAS study. (For more infor-
FY2013 TOTAL OPERATING EXPENDITURES BY TYPE mation on the salary surveys, see
Reported average total change, all funding sources
http://ala-apa.org.)
This year’s study asked a new ques-
FY2008- FY2009- FY2010- FY2011-
FY2012- tion about the cumulative changes in
2013 full-time equivalent (FTE) staffing
2009 2010 2011 2012
(anticipated)
over the last three fiscal years (Figure
Salaries (including benefits) 7.31% -43.25% -8.60% 7.57% -6.37% B-2). Overall, a majority of respond-
Collections 3.01% -47.53% -6.71% -1.64% -4.61%
ing libraries (55.2 percent) indicate
that staffing levels have remained
Other Expenditures 0.24% -34.30% 9.22% -23.01% -2.42% unchanged during the last three fiscal
Overall 5.04% -41.79% -3.81% -2.40% -5.26% years; 23.2 percent indicate that staff-
ing has decreased; 9.2 percent indicate
that staffing has increased; and 12.3
FIGURE B-4: AVERAGE PERCENTAGE CHANGE FY2008 TO percent report that they are unable to
FY2013 URBAN TOTAL OPERATING EXPENDITURES BY TYPE respond to this question.
Reported average total change, all funding sources n Urban libraries (60.7 percent)
lead in decreases to staffing levels,
FY2012-
FY2008- FY2009- FY2010- FY2011-
2013
followed by suburban libraries (28.0
2009 2010 2011 2012 percent) and rural libraries (16.2
(anticipated)
percent).
8.3% -30.7% -6.7% -3.3% 0.9% n Suburban libraries (12.9 per-
Salaries (including benefits)
cent) lead in staffing increases, fol-
Collections
9.6% -35.8% -16.3% 3.2% 1.6% lowed by urban libraries (10.7
percent) and rural libraries (6.9
4.5% -22.5% -4.5% -16.7% 2.4% percent).
Other Expenditures
n Of those reporting unchanged
7.6% -29.4% -7.3% -6.2% 1.3% staffing levels, the majority are sub-
Overall
urban (46.5 percent) and rural (65.3
percent) libraries. Only 20.7 per-
FIGURE B-5: AVERAGE PERCENTAGE CHANGE FY2008 cent of urban libraries report un-
summer 2012
TO FY2013 SUBURBAN TOTAL OPERATING EXPENDITURES changed staffing.
BY TYPE More than 70 percent of those re-
porting increases or decreases in
Reported average total change, all funding sources
staffing levels indicate these are
|
FY2012- permanent changes (details available
digital supplement
FY2008- FY2009- FY2010- FY2011-
2013 on Study website, Figures 61 and 63.)
2009 2010 2011 2012
(anticipated) Reduced staffing levels resulted in
reductions in public service hours. A
8.5% -45.0% 4.0% 16.4% -2.7%
Salaries (including benefits) new question in the 2012 study asked
about changes in open hours during
3.3% -49.3% -0.9% 12.6% 0.8%
Collections the last three fiscal years (Details
|
available on Study website, Figures 62
americanlibrariesmagazine.org
-2.5% -33.9% 42.0% -20.9% 5.4% and 64). Overall, the mean (average)
Other Expenditures
hours declined slightly during the last
Overall
5.5% -43.5% 11.9% 5.3% -0.5% three fiscal years (down 0.6 percent),
with suburban libraries reporting the
largest decrease in hours (down 2.8
Professional Association Librarian this salary study). These findings are percent), compared with urban
Salary Survey indicate that salaries have aligned with the reductions in salary libraries (down 0.6 percent) and rural
declined since 2010 (the last year of expenditures reported in the 2011- libraries (down 1.2 percent).
12
15. n Nearly 60 percent of libraries in 2011) and fewer libraries reporting ity with some libraries reporting
report no change in hours, while 21.5 budget decreases greater than 6 per- three-year decreases above 15 per-
percent indicate reductions and 15.9 cent (14.7 percent in 2012, compared cent. Urban libraries experienced the
percent indicate increased hours. with 22.6 percent in 2011). greatest budget fluctuations and rural
n For libraries reporting in- libraries experienced the fewest.
creased hours, reasons noted in- Three-Year Operating
cluded new outlets opening (23.9 Budget Stability Varied Technology Expenditures
percent overall, and 69.2 percent of By Metropolitan Status Volatile for Urban
urban libraries). In the 2011-2012 survey, libraries and Rural Libraries
n For libraries reporting de- were asked to estimate the cumulative In FY2012, a majority of libraries (52.4
creased hours, the reasons noted in- effect over three-years of changes in percent) report technology budgets
cluded responding to budget operating budgets (Figure B-8). The remained unchanged from the prior
reductions (78.5 percent overall) and majority experienced increases of 4 fiscal year (Figure B-9). This is espe-
reducing staff (42.7 percent overall). percent or less for the entire three- cially true for rural libraries (55.6
year period. Of those that reported percent), as compared with their sub-
Budget Stability – A decreases, there was no clear major- urban (48 percent) and urban (43
Little Less is More
From 2011 to 2012, about 3.2 percent
more rural libraries reported operating FIGURE B-6 AVERAGE PERCENTAGE CHANGE FY2008 TO
budget increases of up to 6 percent, the FY2013 RURAL TOTAL OPERATING EXPENDITURES BY TYPE
largest proportion for any type of met- Reported average total change, all funding sources
ropolitan area (Figure B-7). Operating FY2012-
budgets for suburban libraries were FY2008- FY2009- FY2010- FY2011-
2013
2009 2010 2011 2012
largely unchanged from 2011, with (anticipated)
fewer reporting increases or decreas-
es in 2012 than in 2011, and the propor- Salaries (including -36.4% 3.1% -8.4% 3.2% -7.4%
tion that reported level funding benefits)
remained about the same in 2012 as in
-15.0% -45.4% -33.9% -37.0% -4.9%
2011. There was positive news re- Collections
ported by urban libraries: a slowing in
operating budget reductions, with a 9.4 -7.8% -37.2% -16.1% 1.9% -5.6%
Other Expenditures
percent uptick among those reporting
flat funding from 2011 (25.6 percent Overall
-25.1% -19.5% -4.7% -4.4% -6.6%
summer 2012
in 2012, compared with 16.2 percent
FIGURE B-7: PUBLIC LIBRARY SYSTEMS OPERATING BUDGET CHANGE, FY2009 - FY2012, BY
METROPOLITAN STATUS
|
digital supplement
Urban Suburban Rural All
2009 2010 2011 2012 2009 2010 2011 2012 2009 2010 2011 2012 2009 2010 2011 2012
Increased up
to 6% 47.3% 28.2% 25.2% 26.1% 51.1% 35.1% 35.3% 32.0% 50.6% 38.8% 35.8% 39.0% 50.5% 37.0% 35.0% 38.4%
Increased 6%
|
or more 10.6% 5.2% 4.2% 1.9% 9.0% 5.2% 5.2% 4.9% 9.4% 7.2% 5.4% 4.8% 9.4% 6.7% 5.3% 4.8%
americanlibrariesmagazine.org
Decreased
less than 6% 14.7% 24.2% 31.9% 30.9% 13.0% 24.2% 22.0% 21.9% 8.9% 15.5% 17.3% 15.9% 10.6% 17.1% 19.7% 18.7%
Decreased
more than 6% 7.4% 30.4% 22.6% 14.7% 3.6% 17.4% 14.2% 10.2% 3.3% 11.0% 9.6% 6.7% 3.7% 14.3% 11.9% 8.3%
Stayed same
19.9% 11.4% 16.2% 25.6% 23.3% 22.7% 23.2% 23.3% 27.8% 27.5% 32.0% 33.7% 25.9% 25.0% 28.2% 29.7%
13
16. FIGURE B-8: PUBLIC LIBRARY SYSTEMS CUMULATIVE BUDGET percent) counterparts. Slightly more
CHANGE FY2010-FY2012, BY METROPOLITAN STATUS than a third of respondents (35.8 per-
Metropolitan Status cent) report increased technology
Operating Budget Urban Suburban Rural Overall
operating budgets (all ranges). When
considered by metropolitan categories,
Increased more than 40% * 1.0% * *
response totals were closely aligned.
Increased 35.1-40% 1.4% * * * (details available on Study website,
Increased 30.1-35% * * * *
Figure 69).
Nearly 12 percent of all respondents
Increased 25.1-30% 1.0% * * * report decreases in their technology
Increased 20.1-25% 1.0% * * * operating budgets. A greater propor-
Increased 15.1-20% 3.4% 1.5% 1.6% 1.7%
tion of urban libraries (23.7 percent)
report decreases, which is nearly 10
Increased 10.1-15% 4.3% 3.4% 3.5% 3.5% percent more than suburban libraries
Increased 6.1-10% 5.8% 5.4% 5.3% 5.3% (13.9 percent) and about 15 percent
more than rural libraries (8.7 percent).
Increased 4.1-6% 4.3% 7.7% 7.1% 7.1%
Similar to operating expenditures
Increased 2.1-4% 6.7% 15.2% 14.7% 14.4% overall, urban libraries were more
Increased up to 2% 10.6% 17.9% 24.0% 21.2% likely to report smaller increases and
larger decreases in their technology
Stayed the same 7.2% 8.6% 15.2% 12.5%
operating budgets than their suburban
Decreased up to 2% 13.9% 8.4% 9.5% 9.4% and rural counterparts (Figure B-7).
Decreased 2.1-4% 9.6% 7.3% 5.2% 6.2% The three-year budget (Figure
B-10) comparison presents some
Decreased 4.1-6% 6.7% 5.6% 2.8% 4.0%
sobering results that demonstrate
Decreased 6.1-10% 6.7% 5.1% 2.9% 3.8% the impact of cumulative budget
Decreased 10.1-15% 5.3% 4.7% 2.4% 3.3% reductions on a critical subsection of
expenditures for technology infra-
Decreased 15.1-20% 3.4% 1.9% * 1.3%
structure and public access comput-
Decreased 20.1-25% 3.4% 1.8% * 1.3% ing.
Decreased 25.1-30% 1.4% 1.3% * 1.0% Urban and rural libraries saw sig-
summer 2012
nificantly more volatility in technol-
Decreased 30.1-35% 1.0% * * *
ogy operating expenditures, while
Decreased 35.1-40% 1.0% * * * suburban libraries rebounded after
Decreased more than 40% 1.0% * * * only one year of declines (FY2010 to
|
FY2011). Specifically,
Key: *: Insufficient data to report
digital supplement
n Urban libraries report de-
creases in all technology expendi-
FIGURE B-9: PUBLIC LIBRARY SYSTEMS TECHNOLOGY tures since FY2010, with the most
BUDGET CHANGE FY 2012, BY METROPOLITAN STATUS significant reductions in expendi-
tures between FY2010 and FY2011
Metropolitan Status
for telecommunications (-88 per-
|
Operating Budget Urban Suburban Rural Overall cent), outside vendors (-73 per-
americanlibrariesmagazine.org
Increased more than 6% 10.7% 9.7% 7.2% 8.2%
cent), and computer hardware/
software (-63.3 percent).
Increased up to 6% 22.6% 28.4% 27.6% 27.6% n Suburban libraries report de-
Stayed the same 43.0% 48.0% 55.6% 52.4% clines only between FY2010 and
FY2011, and report strong recovery
Decreased less than 6% 14.0% 8.8% 5.5% 7.1%
in all technology-related operating
Decreased more than 6% 9.7% 5.1% 3.2% 4.7% expenditure categories between
14
17. FIGURE B-10: AVERAGE PERCENTAGE CHANGE, FY2010-FY2012 TOTAL TECHNOLOGY-
RELATED OPERATING EXPENDITURES, BY TYPE AND METROPOLITAN STATUS
Urban Suburban Rural Overall
2010 2011 2012 2010 2011 2012 2010 2011 2012 2010 2011 2012
Salaries (including
99.5% -42.0% -18.3% 48.2% -37.2% 32.1% 170.5% -69.0% -12.0% 101.9% -50.7% 15.1%
benefits)
Outside Vendors 255.7% -73.0% -21.1% 70.8% -65.3% 5.2% 175.5% -80.3% -13.9% 130.4% -74.3% -6.4%
Computer Hardware/
69.6% -63.3% -20.3% 18.4% -57.6% 41.8% 31.0% -74.2% -18.6% 49.0% -67.9% -7.4%
Software
Telecommunications 269.1% -88.0% -8.2% 41.7% -50.4% 19.4% 120.9% -81.7% -35.1% 151.2% -81.3% -8.2%
FY2011 and FY2012. Further, in FIGURE B-11: AVERAGE PERCENTAGE OF PUBLIC LIBRARY
FY2012 suburban libraries have now SYSTEMS THAT APPLIED FOR AN E-RATE DISCOUNT,
recovered nearly to FY 2010 levels in FY2012
in two specific expenditure catego- Metropolitan Status
ries: salaries and computer hard-
Urban Suburban Rural Overall
ware/software.
n Rural libraries, like their ur- Yes, applied 58.9% 32.4 44.6% 41.3%
ban counterparts, report reductions Yes, another organization
in technology-related operating ex- applied on the library’s 11.2% 22.8% 14.5% 17.1%
penditures between FY2010 and behalf
FY2011, and again between FY2011 No, did not apply 27.2% 40.6% 36.5% 37.4%
and FY2012.
Unsure 2.7% 4.2% 4.4% 4.2%
As libraries seek to offer high-
demand services that rely on a strong
technology infrastructure–supporting
job seeking, homework resources, percent) libraries to report that they (85.7 percent) . This is consistent with
technology training, and access to could not maintain workstation re- the 2010-2011 report findings. Dis-
e-government services—their inabil- placement schedules. counts for Internet connectivity re-
ity to secure stable funding for tech- flected the largest change for suburban
nology negatively affects their ability E-Rate Applications libraries, increasing to 61.3 percent
summer 2012
to adhere to public access workstation Increase this year, from 57.3 percent last year
replacement schedules (details avail- In FY2012, 58.4 percent of libraries and 49.8 the year before. (Details
able on Study website, Figures 35-37). (Figure B-11) report applying for an available on Study website, Figures
n A majority of public libraries E-rate discount, whether directly 51-52).
|
(63.2 percent) report that they do (41.3 percent) or as part of another
digital supplement
not have replacement schedules and organization’s application (17.1 per- Federal Stimulus Grants
only replace workstations as need- cent), an increase from the prior Fund Public Computer
ed. fiscal year (54.4 percent). As with last Centers and Broadband
n For libraries with replacement year, the highest percentage of libra Connectivity
schedules, it is unclear if they are ries applying for E-rate discounts are This year’s survey asked public
replacing all workstations that in urban areas (70.1 percent), followed libraries about applications and re-
|
would normally be scheduled: 49.9 by rural (59.1 percent) and suburban ceipt of grant awards from the Na-
americanlibrariesmagazine.org
percent report that they did not (55.2 percent) libraries. tional Telecommunications and
know how many workstations/lap- The highest percentage of discounts Information Administration (NTIA)
tops would be replaced at the outlet is applied to the telecommunications Broadband Technology Opportunity
(branch) level. category, both overall (84.7 percent) Program (BTOP) and the Broadband
n Urban libraries (16.1 percent) and for all types of metropolitan sta- Initiatives Program (BIP). Both pro-
are slightly more likely than subur- tus: urban (85.4 percent), suburban grams, which were announced in July
ban (11.4 percent) and rural (13.4 (82.2 percent), and rural libraries 2009, were funded through the
15
18. FIGURE B-12: REGIONAL CHANGES IN STATE FUNDING FOR PUBLIC LIBRARIES, FY2012
Decrease = 23 Increase = 2
Greater Greater
Census Budget No Direct No By
1-2% 3-4% 5-10% than 1-2% 3-4% 5-10% than
Region not Final Aid Change Region
10% 10%
Midwest 5 1 2 3 1 12
Northeast 1 2 2 4 9
South 3 1 3 4 1 4 16
West 1 0 2 4 5 1 13
Total FY12 4 2 10 7 1 8 16 1 1 50
Total FY11 2 2 5 10 1 8 14 1 1 0 2 46
American Recovery and Reinvestment ficers in 49 of 50 states and the District cuts that began in FY2009. A number
Act of 2009 (ARRA). of Columbia (98 percent) responded of states that may have fared better
Nearly 39 percent of libraries report to the survey. Overall, funding for during the early years of the recession
receiving a BTOP or BIP grant either public libraries continues to be re- now report double digit and, in one
directly or indirectly, as part of an- duced: 46 percent reported decreased case, triple digit decreases. For the
other entity’s application. Awards are state funding for public libraries in second year in a row, Iowa, Louisiana,
highest in urban libraries (46.2 per- FY2012, compared to 41.5 percent in and Texas report decreases greater
cent), followed by rural (40.5 percent) FY2011 (Figure B-12), a distressing than 10 percent of state funding to
and suburban libraries (37.5 percent). reversal after the hoped-for recovery public libraries.
The highest percentage of received projected by results reported in The news from California is espe-
awards is for public computer centers FY2011. cially distressing. California’s 2011-
(39.7 percent),followed by sustainable Of the 23 states reporting cuts in 2012 budget contained a 50 percent cut
broadband (12.1 percent) and middle state funding for public libraries, over to the $30.4 million state-level sup-
mile applications (10.1 percent). (For one-third indicate de- port, which provides
more details, see the Study website, creases of 5 percent or For the second per-capita allocations,
Figures 53-54.) higher, and 14 percent support for interli-
year in a row,
summer 2012
In the 2010 COSLA survey, 36 states report cuts greater brary loan, and literacy
reported applying for BTOP or BIP than 10 percent. Iowa, Louisiana, instruction resources
funding, either solely or in partner- From FY2011 to and Texas report for public libraries.
ship with others. In the 2011 survey, FY2012, 16 states re- Due to insufficient
decreases greater
|
26 states report receiving BTOP or BIP port no change in growth in state reve-
funding, and two states than 10 percent of
digital supplement
funding, in a total of 33 awards, with nues, in December
the vast majority for BTOP Public (North Dakota and state funding to 2011, Governor Brown
Computer Center funding (21), fol- Oregon) report in- announced a mid-year
public libraries.
lowed by BIP/BTOP Infrastructure (6), creased funding. How- adjustment to elimi-
BTOP Sustainable Broadband Adop- ever, Oregon reports nate all remaining
tion (3), and State Broadband and Data the state experienced two funding cuts funding for public libraries. The Gov-
|
Development (3). the previous year, followed by legisla- ernor’s first budget for 2012-2013
americanlibrariesmagazine.org
tive action to reset its program to a continues to eliminate all funding for
State Libraries Funding lower funding level. Seven states public libraries and makes a $1.1 mil-
Declines Continue and the District of Columbia do not lion cut to the State Library Adminis-
In a November 2011 survey, the Chief provide direct state aid to public tration budget.
Officers of State Library Agencies libraries. Regionally, the southern states
(COSLA) reported reduced funding For many states, the FY2012 cuts continue to be hit hardest, with 68
affecting public libraries. Chief Of- exacerbated the cumulative impact of percent reporting decreased funding
16