3. C L
Happiness Cycle
C L

19. get involved at Patient Pathway
Treatment session for a dialysis user in Wigan Renal Unit
WRU
Stage 1: Arriving at the unit, procedures prior to entering the treatment area.
help design the best
Stage 2: Entering the treatment area, and receiving their dialysis treatment.
possible care
experience Stage 3: Post treatment experience, waiting for transport.
When their bed and “When patients arrive early, we feel “The beds, are
machine is ready they under pressure, we try to do our the most
are called through to the best; but sometimes it feels not uncomfortable thing
renal unit, when they good enough,it can be upsetting” you can imagine”
The patient sits in the enter they wash their
waiting area by the hands. They go straight Senior staff nurse dialysis patient
main entrance and to the ward.
waits to be called
through to the renal They are then on
unit. They take any books The patient then dialysis for their required
Some of them enter or dvd’s from the receives their routine amount of time. During
the building through As they enter the “library” they may checks and tests and They go through this time they can read,
the main door ward they are want for during their they are linked up to their goals with watch TV, listen to
“Entrance B” weighed so their treatment session. their dialysis machine by the consultant music. Sometimes, they
target weight can be a nurse do quizzes, or bingo
calculated etc..
The dialysisers
arrive at Boston
House for their
treatment session
via hospital transport
or on their own
accord.
Start
Patients who have difficulty
walking go through a side
door, which is opened via an
intercom system. This
entrance takes them directly
into the renal unit corridor. Finish
They sit down if there is
a free seat and wait in
After their required
The patient washes the corridor/waiting area
amount of time
their hands as they are to be called through to
they are taken off
now within the Renal the ward by a nurse.
their machine by a
Unit. The weighed again nurse.
to see if they have
If the patient has lost their excess
“If we could go on the machines responded well to their fluid
straight away it would be ok” treatment, they leave the
renal unit and wait in the
dialysis patient waiting are by the main
door for transport, or
leave themselves straight
away.