1. 29.09.2011
GOVERNMENT
OF REPUBLIC OF MOLDOVA e-Government Center
M-CLOUD:
E-GOVERNANCE
TECHNOLOGY PLATFORM
Iurie Ţurcanu
CTO @ e-Government Center
Meet Moldova!
• Geography: Republic of Moldova is a
country in Eastern Europe, located
between Romania to the west and
Ukraine to the north, east and south
(longitude – 47° North, latitude – 29°
East).
– Population: 3.5 million inhabitants;
– Capital city: Chisinau (0.7M);
– Languages:
• Romanian (state, based on latin alphabet);
• Russian;
• Ukrainian;
– Area: 33,846 km2;
– Climate
• Humid continental weather;
• Temperature
– Winter: –15°C … –10°C;
– Summer: –25°C … –35°C;
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Economy and ICT Overview
• Currency – Moldovan Leu (code MDL) - 1 USD = 11.50 MDL;
• GDP per capita - 3 082 USD (IMF, 2011);
• Ease of Doing Business: Moldova is ranked 90th out of 183 countries (IFC, WB,
EoDB report 2011);
• ICT takes ~10% of GDP;
– 153 IT companies;
– 7 major ISPs;
– 3 mobile operators;
• Internet penetration
– Overall - 42%;
– Broadband – 15%;
– Since 2010 some ISPs offer 100/100Mbit for 250 MDL (~23 USD);
• Mobile Penetration – 92%;
– High speed 3G internet access since 2008, 3.5G since 2010, 4G is being implemented in
2011;
• Computer Literacy – medium;
• Networking Infrastructure
• Fiber link to 99% of localities, last mile is Ethernet, ADSL or ISDN;
• Separate 100Mbps dark fiber network serving central public administration (currently upgrading to
1Gbps);
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Government e-Transformation Objectives
Promotion of ICT for a better governance, research and education,
public healthcare, e-commerce, social protection and national
security.
Acceleration of e-transformation process in order to sustain the EU
integration agenda.
Extending the communication infrastructure, thus increasing
national economy competitiveness and facilitating access to
information society services for all citizens.
Development of high quality sectorial and cross sectorial e-services.
Implementation o public private partnerships for e-transformation
and stimulating investments in ICT
Encouraging of partnerships between research and educational
institutions and private ICT sector.
Development and promotion of effective and efficient ICT regulatory
framework – one of the key success factors for development of e-
businesses, e-commerce, delivery services and integration with
similar European and global networks.
Etc.
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e-Transformation Objectives for e-Services
By 2020 all public services
shall have their electronic
counterparts.
An average of 10 new
electronic services shall be
implemented and launched
every year;
An average of 7 backoffice
processes should be digitized
every year;
Over 50% adoption of
electronic public services;
Existing information system
shall be rationalized and
integrated into governmental
data interchange framework.
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New e-Services Delivery Model
• eGC is developing e-Services Delivery Model (eSDM)
– a formalized approach on service delivery covering:
– Identification of services;
– Prioritization of services;
– Planning services development, implementation and
promotion;
– Reference architectures for different types of services;
– Retirement of services.
• For a better prospective on e-services landscape and
better service development planning, the e-Service
Delivery Model will contain e-Service Maturity Model
(eSMM), describing a service maturity levels with
characteristics of each model.
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What about the platform?
Do we have
the adequate technology platform
in place?
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Modernized Government IT Platform Key
Principles
• Modern – the architecture should use modern, yet well
proven technology stack
• Cost efficiency – the architecture should lead to
optimal operational costs
• Modular – services should be organized as pluggable
modules to facilitate flexibility, maintainability and
scalability
• Simple – every module should follow “single
responsibility” design principle, thus should be kept as
simple as possible
• Accessible – the architecture should be built exclusively
using open standards
• Re-use – the architecture should reuse existing
information assets whenever is appropriate
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M-Cloud
Our answer to these challenges is M-Cloud -
Moldova’s e-governance technology platform
based on cloud computing.
Namely it is:
– Government private cloud (G-Cloud),
delivering all common services at IaaS, PaaS
and SaaS levels;
– First choice for public e-services hosting and
delivery platform.
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Cloud Computing and the IT Community
Source: trends.google.com
• Reduced Cost – Cloud technology is paid incrementally, saving
taxpayers money.
• Highly Automated – No longer do IT personnel need to worry
about keeping software up to date.
• Flexibility – Cloud computing offers much more flexibility than
past computing methods.
• More Mobility – Employees can access information wherever
they are, rather than having to remain at their desks.
• Allows IT to Shift Focus - No longer having to worry about
constant server updates and other computing issues, government
organizations will be free to concentrate on innovation.
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Cloud Computing Service Layers
Source:
http://www.cabinetoffice.gov
.uk/sites/default/files/resourc
es/08-G-CLOUD-
TechnicalArchitectureWorkstr
and-Report.pdf
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M-Cloud Platform Architecture
• Cloud Computing based
Service Oriented
Architecture (SOA)
• Highly accessible e-
services through
multiple delivery
channels
• Facilitates
communication
between systems and
allows business process
orchestration
• Introduces shared
services across public
administrations
• Infrastructure services
(IaaS) operated by CTS
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M-Cloud Platform High Level Architecture
A. Services B. Services
for citizens for government
and business itself
C. Reusable
platform-level
services
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e-Services Reference Architecture
• As a minimum architectural requirement e-services should
implement n-layer architectural pattern, thus facilitating moving to
different DBMS or adapting to new user interfaces when needed.
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e-Services Data Interchange
• Nowadays no information system is an island, therefore each newly developed service must provide
facilities for inter-service communications. All required technical specifications and message
contracts will be provided as part of national interoperability framework.
• Existing information systems will communicate through custom adapters.
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e-Services KPI Monitoring
• All services shall implement monitoring API.
• KPIs are defined by domain expert at the time of requirements definition.
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M-Cloud and Interoperability
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Platform level services
• Flexibility – adaptability to
different use cases
• Neutrality – offer equal
possibility for various
providers to come into play
• Cost efficiency – allow
providers to compete on
quality of service and on
prices
• Maintainability –working
parameters are
configurable
• Fast reaction to change –
parameters could be
change at runtime
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Provider pattern applied to e-Payments
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M-Cloud Incremental Development
M-Cloud
Phase II
M-Cloud
Phase I
• Phased approach facilitates:
– faster time-to-market;
– reducing implementation risks;
– early adoption of technologies and services;
– learning from feedback on previous phase.
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M-Cloud Phase I
• Will be deployed at CTS and
will reuse its DC
infrastructure;
• Will prototype all main
initiatives of M-Cloud,
including:
– Cloud specific features such
as self-service provision,
metering and billing etc. at
IaaS, PaaS and SaaS levels;
– Disaster Recovery ;
– Scalability by adding new
servers, storage;
– VDI;
– LPA involvement;
– Development and testing
sandboxes for development
teams;
– Data center consolidation;
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M-Cloud Phase II
• M-Cloud phase II will consist of extending M-
Cloud capacity by:
– Building a new tier 3 datacenter using PPP;
– Reusing M-Cloud phase I datacenter as a DR site;
– Migrating all existing services to M-Cloud;
– Adopting cloud-optimized architecture;
– Adding more servers;
– Adding more storage;
– Consolidating datacenters according to DCC plan.
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Data Center Consolidation
• With M-Cloud in place Moldova’s Government
will start data center consolidation process.
• Existing more than a hundred data centers will
be reduced to 7-10 high performance
datacenters.
• Existing IT assets will be re-used wherever
possible.
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M-Cloud Operation
• M-Cloud phase I solution vendor will:
– Offer 6 months of managed services with a team
consisting of:
• Cloud Architect;
• Cloud Security Specialist;
• Cloud Developer(s);
• Cloud Infrastructure Manager;
• Cloud Service Provisioning Specialist.
– MS team will be shadowed by their CTS
counterparts;
– Offer additional 30 months of warranty support.
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M-Cloud Smooth Transition to Operations
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Desktop Computing Strategy
• Gradually move to Virtual Desktop Infrastructure
environment, effectively meaning replacing desktops
with terminals, thus gaining:
– Data Security: Keeping data within the confines of the
datacenter improves security.
– Reduced Hardware Expenditures: Consolidation and
reduced upgrades cycles minimizes hardware costs for
server and client side equipment.
– Easier Management: Perform centralized patching and
application installation or streaming without loading the
network.
– Mobile Workforce: User desktops are portable – users can
reconnect from any location with a variety of devices.
– Resource Pooling: Server based computing improves a
company’s ability to use resources as a common pool.
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Key Points
• M-Cloud: our response to e-services
challenges.
• M-Cloud: Cloud Computing and SOI.
• Cloud-optimized architecture.
• Built-in interoperability.
• Phased approach.
• Vendor support for smooth transition.
• Adopting VDI.
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Thank you for your
attention!
Tänan tähelepanu eest!
Iurie Ţurcanu (iurie.turcanu@egov.md)
Chief Technology Officer
e-Government Center (www.egov.md)
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