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9/29/2011




G3 – Georgian Governmental Gateway
Irakli Gvenetadze
ICEGOV2011, 26-28 September, 20111
                26-
Tallinn, Estonia




  • Elaboration of the respective standards of
    promotion   of  informational   technologies
    (systems) development and coordination and
    implementation of joint state policy.

  • Establishment of joint system of electronic
    message exchange and increase of governance
    efficiency with informational technologies
    (systems).

  • Elaboration of informational technologies
    (systems) and informational security policy
    and promotion of its implementation.




                                                          1
9/29/2011




                                               Reform
                                  Efficiency                                          Transparency


           Time                       Cost                   Availability             Accountability



                            Best method of problem solution
            INFORMATIONAL TECHNOLOGIES




• Property registration,   E-abstract,                  • Netboks for all Beginers????
• Business Registry                                     • Student Information System-ongoing;
• Civil Registry
                                                        • School National on-line exam
• eID and e-signature                                • Automated case management system for court
• Biometrical Passport                                 system; project is decisive phase and system is
                                                       being introduced in offices
• E-filing system in the Ministry of Finance • Centralized criminal case management –is being
  of Georgia- 90 % of taxpayers are actively using     introduced;
  this system;
• Automation of tax and customs systems (the process • e-Procurement;
  is ongoing as reforms taking place in this
  direction require changes in business processes);  • e-Auction of the property under the state
                                                       ownership;
• Case management system of Tax dispute
                                                        • a-Auction of real estate of
  resolution;                                             Tbilisi City Hall;
• Central data storage and reporting system;
                                                      • Automation project of Enforcement Bureau
• Electronic Treasury project. e-Treasury
• Cash register management automation project-planned
                                                      • a-Notary project;
  for next year;                                      • Electronic directory system for state newspaper and
                                                        legislative base;
• Electronic system for writing                       • Automation project of Social Subsidies Agency
  out VAT invoices;                                   • Real Time Gross Settlement System of National Bank
• Automation of the Ministry of Internal Affairs;     • Investment Management System of National Bank
• Case management program for Ombudsman;              • Core Banking System of National Bank

• Computerization of schools.                 Schools   • Chancellery automation project                 is
  are equipped with computers and by the end of the       being implemented in all large ministries.
  this year all schools (2300) will be connected to
  internet;
                                                        • Criminal case management system
                                         And many others...




                                                                                                                     2
9/29/2011




                                              Limited budget



                                                                                           Shortage of
             Nonexistence
                                                                                             qualified
              of security
                                                                                            personnel




             Nonexistence                                                                 Infrastructural
             of standards                                                                    expenses


                                              Incompatibility
                                                  of data




                             s                                                                  Se
                                                                                                                            Se
        es




                          ice                                              Services               rv
                                                                                                    ic
   ic




                                                                                                                              rv




                        rv                                                                            es
    v




                                                                                                                                ic




                      Se
 er




                                                                                                                                  es
S




                                                        ices
                                                 Serv




                                                                       s
                                                                   ic e
                                                                 rv
                                                               Se




                                                               Ser
                                                                   vice
                                                                        s
                 Se              Ser                                                                 es                es
                   rvic              vice                                           ces       rvic                ic
                          es              s                                    Servi        Se               rv
                                                                                                           Se




                                                                                                                                              3
9/29/2011




Facilitation of
                                Information existing in the Public Registry
service for the                          should not be inquired.
 population:


“One window                     Inculcation of quality- and customer –
                            oriented service in public and private sector
  principle”                     with integration of existing services.



 “Silence is                 In case of non-response to the inquiry of a
                            citizen in defined period of time, the issue is
  consent”                              considered as upheld.




                                             Ministry of
                                              Justice
                                             Response
                                                                Ministry of
                      Citizen
                                                                 Finance




               Bank                                                           Ministry of
                                                                              Education
                                       Data Exchange
                                          Agency
                                            Request



                                                                       Ministry of
                Business                                                Health
                Request                                                Response


                                                       Ministry of
                                 Other                  Internal
                                ministries
                                                         Affairs




                                                                                                   4
9/29/2011




    External
  Applications                                                           Submission application
                               Portal      e-Services Catalog                                                           e-Forms
                                                                         (not a part of GG delivery)


SOAP            WS               Web                                  GovTalk                 Web Services (SOAP)
API          Federation        Interface                             HTTP POST                    Submission()

                                                                                        Receiving module
                                                Monitoring
                                                Audit and




       SQL Identity provider
                                                                               Priority Services                 Notification engine

                          Registration                          Transaction                                           Known facts
                               &                                     &                                                Admin Msgs
Storages
                           Enrolment           Audit
                                                                Messaging
                                                                                                                Submission logging
                                                log
                                                                              Routing Services

                                                                Application
                                                                                                         Monitoring




                                                                Integration
                                                                                                         Audit and




                                                                                                                            Audit
                                                                                    DIS                                      log

                                                                     Internal Information
                                                                           System             Communication to
                                                                                              Receiving module




                                                                                                                                              5
9/29/2011




Receiving Information in Real Time
                                                         Proper Planning
Effective Distribution of Resources
                                  Health Care and        of State Budget
                                   Social Secure
Results Monitoring




       Self-Government                                   Agriculture

                           Data Exchange Agency
                         Georgian Governmental Gateway



                                     Education
      System without
        Duplicate




  Joint document exchange system


  Organization of electronic official correspondence
  distribution system

  Citizen’s portal


  TradeNet – establishment of joint trade-related service
  system




                                                                                  6
9/29/2011




     Unified
  Automatized         E-Governance State System            Data Automatized
                                                              Processing
 Statistical Data

                              Medical Service


                                                     Education
              Migration,
             Registration

                                                          Property

         Demographic and
        other Personal Data
                                  CITIZEN        Economic Activities


     State
  Development                 Social Condition             Effective Public
  Planning and                                                  Policy
    Forecast




AVAILABILITY INTEGRITY CONFIDENTIALITY

false information
network jamming
intrusions
information stealing
system paralyzing




                                                                                     7
9/29/2011




                                      Public
                                      sector +
                                      critical
                          Defense     infrastructur
                                      e




                                 Secret
                              information




   Informational
                                       Cyber Security
      Security

            Policy                     CERT Georgia

                                      Network         Reaction to   Accessibility
Standards   Inculcation      Audit
                                     monitoring        incidents       test




                                                                                           8
9/29/2011




          • 2006 – First drafts of the law on
            electronic documents
          • 2007 – The law was adopted
          • 2008 – Technical regulations were
            adopted
          • 2010 – CRA started ID project
          • 2011, 1st August – The first ID card was
            issued




Contact




                               Contactless




                                                              9
9/29/2011




                 Small Payments


Proximity        Work ID Card
  Card
                 Loyalty Card


                 Student Card


                 Many other uses




   Online                        Digital
Identification                  Signature




                                                  10
9/29/2011




From Home


  From Office


     From anywhere in the
     globe




    No need physical
       presence




                                  11
9/29/2011




Transactional Cost        Productivity



                          Citizen/Client
Environmental Cost        Satisfaction




    Corruption          Competitiveness




            www.dea.gov.ge
        www.e-government.gov.ge
            www.cert.gov.ge

                 Thank You!




                                                 12

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Tutorial 3 irakli gvenetadze

  • 1. 9/29/2011 G3 – Georgian Governmental Gateway Irakli Gvenetadze ICEGOV2011, 26-28 September, 20111 26- Tallinn, Estonia • Elaboration of the respective standards of promotion of informational technologies (systems) development and coordination and implementation of joint state policy. • Establishment of joint system of electronic message exchange and increase of governance efficiency with informational technologies (systems). • Elaboration of informational technologies (systems) and informational security policy and promotion of its implementation. 1
  • 2. 9/29/2011 Reform Efficiency Transparency Time Cost Availability Accountability Best method of problem solution INFORMATIONAL TECHNOLOGIES • Property registration, E-abstract, • Netboks for all Beginers???? • Business Registry • Student Information System-ongoing; • Civil Registry • School National on-line exam • eID and e-signature • Automated case management system for court • Biometrical Passport system; project is decisive phase and system is being introduced in offices • E-filing system in the Ministry of Finance • Centralized criminal case management –is being of Georgia- 90 % of taxpayers are actively using introduced; this system; • Automation of tax and customs systems (the process • e-Procurement; is ongoing as reforms taking place in this direction require changes in business processes); • e-Auction of the property under the state ownership; • Case management system of Tax dispute • a-Auction of real estate of resolution; Tbilisi City Hall; • Central data storage and reporting system; • Automation project of Enforcement Bureau • Electronic Treasury project. e-Treasury • Cash register management automation project-planned • a-Notary project; for next year; • Electronic directory system for state newspaper and legislative base; • Electronic system for writing • Automation project of Social Subsidies Agency out VAT invoices; • Real Time Gross Settlement System of National Bank • Automation of the Ministry of Internal Affairs; • Investment Management System of National Bank • Case management program for Ombudsman; • Core Banking System of National Bank • Computerization of schools. Schools • Chancellery automation project is are equipped with computers and by the end of the being implemented in all large ministries. this year all schools (2300) will be connected to internet; • Criminal case management system And many others... 2
  • 3. 9/29/2011 Limited budget Shortage of Nonexistence qualified of security personnel Nonexistence Infrastructural of standards expenses Incompatibility of data s Se Se es ice Services rv ic ic rv rv es v ic Se er es S ices Serv s ic e rv Se Ser vice s Se Ser es es rvic vice ces rvic ic es s Servi Se rv Se 3
  • 4. 9/29/2011 Facilitation of Information existing in the Public Registry service for the should not be inquired. population: “One window Inculcation of quality- and customer – oriented service in public and private sector principle” with integration of existing services. “Silence is In case of non-response to the inquiry of a citizen in defined period of time, the issue is consent” considered as upheld. Ministry of Justice Response Ministry of Citizen Finance Bank Ministry of Education Data Exchange Agency Request Ministry of Business Health Request Response Ministry of Other Internal ministries Affairs 4
  • 5. 9/29/2011 External Applications Submission application Portal e-Services Catalog e-Forms (not a part of GG delivery) SOAP WS Web GovTalk Web Services (SOAP) API Federation Interface HTTP POST Submission() Receiving module Monitoring Audit and SQL Identity provider Priority Services Notification engine Registration Transaction Known facts & & Admin Msgs Storages Enrolment Audit Messaging Submission logging log Routing Services Application Monitoring Integration Audit and Audit DIS log Internal Information System Communication to Receiving module 5
  • 6. 9/29/2011 Receiving Information in Real Time Proper Planning Effective Distribution of Resources Health Care and of State Budget Social Secure Results Monitoring Self-Government Agriculture Data Exchange Agency Georgian Governmental Gateway Education System without Duplicate Joint document exchange system Organization of electronic official correspondence distribution system Citizen’s portal TradeNet – establishment of joint trade-related service system 6
  • 7. 9/29/2011 Unified Automatized E-Governance State System Data Automatized Processing Statistical Data Medical Service Education Migration, Registration Property Demographic and other Personal Data CITIZEN Economic Activities State Development Social Condition Effective Public Planning and Policy Forecast AVAILABILITY INTEGRITY CONFIDENTIALITY false information network jamming intrusions information stealing system paralyzing 7
  • 8. 9/29/2011 Public sector + critical Defense infrastructur e Secret information Informational Cyber Security Security Policy CERT Georgia Network Reaction to Accessibility Standards Inculcation Audit monitoring incidents test 8
  • 9. 9/29/2011 • 2006 – First drafts of the law on electronic documents • 2007 – The law was adopted • 2008 – Technical regulations were adopted • 2010 – CRA started ID project • 2011, 1st August – The first ID card was issued Contact Contactless 9
  • 10. 9/29/2011 Small Payments Proximity Work ID Card Card Loyalty Card Student Card Many other uses Online Digital Identification Signature 10
  • 11. 9/29/2011 From Home From Office From anywhere in the globe No need physical presence 11
  • 12. 9/29/2011 Transactional Cost Productivity Citizen/Client Environmental Cost Satisfaction Corruption Competitiveness www.dea.gov.ge www.e-government.gov.ge www.cert.gov.ge Thank You! 12