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Our Proposal
Vortex Auction System is more than just a simulcast and timed auction system. We put our entire
suite of white label technology solutions at your disposal, according to your requests. We achieve
true integration that blends perfectly with your website, databases and more. We have used this
kind of integration with many clients such as Sotheby’s New York, Sotheby’s World, Sotheby’s
Wine, Equipmentfacts.com and icangroup.ca. We are your technology outsourcing company that
will provide a solution that will feel like your own.
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Why Vortex Auction System?
Vortex Auction System: Specialized in TimedBid, LiveBid and LiveCast
audio/video broadcast auctions
Vortex Auction System is an online broadcaster of live and timed auctions. With Vortex Auction
System, you can simulcast and broadcast your auctions online around the world or around the corner.
Our system is web 2.0-based, linked directly to your website and keeps your clients inside your own
auction platform. We offer the latest and safest web technology with real time video and audio and
easy-to-use bidding interface. For the last 12 years, Vortex Auction System has been a leader in
online auction broadcasting and simulcasting. Our clientele features over 1,600 auctioneers worldwide.
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A Complete Solution
A Complete Solution, Sharp Expertise, Development Flexibility
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Bidders module with easy access anytime
Remote clerking module
No specific internet connection required
On-site auction display module
Management module
Catalog module fully integrated to your Web site
Provides bid change in real time
Timed auction module
Absentee bids
Payment solution
PCI-compliant
SEO-driven catalog
Google-driven catalog
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Our Strategic Advantages
Our Comprehensive Solution
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Guarantee of Accessibility and Usability for your users
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Customized and exclusive packages
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Fully integrated white label solution
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Integrated solution including live broadcast auction and time auction
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Great flexibility that enables efficient integration with other management systems
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Easy integration for your IT staff
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We are willing to customize our system to suit your needs
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Friendly work team
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Market soundness
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Service-oriented architecture (SOA)
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Competitive pricing structure
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Long-term partner
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Ability to integrate payment and online deposit solutions
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PCI-certified solution for data security
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SEO-driven (Search Engine Optimization) catalogue
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No complicated applet download
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Google-based integrated catalogue
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Our Experienced Team
Vortex Solution: a large-scale company with a friendly team
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Several similar projects carried out successfully
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Team of over 125 full-time professionals
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Great production capacity in human and material resources
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Over 13 years of experience
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Excellent reputation on the market
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Over 3,000 projects carried out with flying colors
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State-of-the-art physical infrastructures
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Strong ecological and environmental policies
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Far-reaching SEO expertise
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Tried and renowned Adobe Technology
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Proactive solutions and competitive strategies
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Advanced e-commerce technology
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24/7 technical support
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No Commission
Keep 100% of your Sales, they’re yours
Vortex Auction System works on a commission-free, flat fee system that lets you keep the full amount
earned on your auctions. We also offer you complimentary set-up of Vortex Auction System within your
own website! Our fee includes all our online broadcasting and simulcasting services as well as real
time video and audio services.
We broadcast your auctions
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Help with Integration
Our solution is compatible with your other management systems
Vortex Auction System ensures smooth integration of its platform with your other
management systems
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Massive >>> Bulk upload of items to create online catalog
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Massive >>> Bulk upload of pictures and image management system
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Upload and management of events and calendar of events for your web portal
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Upload of registered clients and bidders by auction
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Your Own Web Portal
Keep your Clients Inside your Web Environment
Avoid Losing them to the Competition
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Create your own web portal with your integrated technology solutions
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Comprehensive search engine
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Calendar of events
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Easy transfer towards our timed and live auction solutions on the same portal
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Live Auction: A true and Exciting Live
Bidding Experience
We provide worldwide easy-to-use bidding solutions for all parties and
enhanced user experience
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Compatible with smartphones and tablets
Uncompressed audio for optimal quality
Uncompressed video for optimal quality
A true live experience worldwide
No specific internet connection required
Your best salesman!
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Integrated Timed Auction Solution
Our Comprehensive Solution
• Auctions feature a display, beginning and ending date and time
• They begin at a nominal value (usually $1)
• They offer the opportunity to propose a minimum starting price
• They offer the possibility of placing an automatic bid which also enables users to
establish their highest bids automatically
• They automatically give users 20 extra seconds for when he/she bids in the last
minute before the auction’s ending hour
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Our mobile solutions: go beyond!
Your audience is shifting gears: follow its path and be accessible at all times
Nowadays, mobility has become an essential element that will leave its
mark in the course of the next decade. Internet browsing habits are
changing and we are witnessing a profound shift towards mobile platforms.
It is expected that mobile phones will become the first Internet connection
tool worldwide within 2020.
Vortex Solution specializes in creating and developing mobile platform
solutions. We deploy our expertise to any type of project related to mobile
phones and digital tablets, whether we’re developing an application or
creating a mobile website. Vortex Solution is an official Apple Store supplier
and our range of services ensures new nomadic internet strategies that can
fulfill your objectives.
Mobile sites offer its audience a user-friendly browsing experience from
their Smartphone. Consumers therefore have access to relevant
information and to a company’s services at all times.
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Mobile Compatible
Vortex Auction System is mobile! Our online auction broadcast platform is now compatible with
smartphones and tablets. Your clients will be able to view your catalog, your upcoming auctions and
bid live using their iPhone, Android, Blackberry or smart tablet. For the past 12 years, Vortex Auction
System has remained at the cutting-edge of online auction technology and we are now leading the way
into the mobile era!
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SEO: get exposed!
A well-indexed website on search engines to generate more Web traffic
Making sure your web users and customers can easily find your website thanks to search engines is one of our
priorities. At Vortex Solution, we make it our duty to work in close partnership with you in order to make your website
appear on the first results page after a keyword search related to your field of activity, on main search engines.
Your website’s SEO and positioning is executed by our team of
SEO and SEM specialized strategists who pay full attention to the
latest SEO and indexing developments. Each one of our
consultants is available to answer your questions and to give you
advice, if needed.
Today, positioning requirements on search engines are essential
to the exposure of your brand. At Vortex Solution, website
optimization is included in all of our quotes.
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Integrated Virtual Payment Terminal
for Deposits
Take your deposit directly from the application
Virtual payment terminal:
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Pre-authorization up to 4 weeks ahead;
Convert pre-authorization into deposit for winner bidder;
87 currencies supported for international bidders;
Secure transaction from our PCI DSS 2.0 Gateway.
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We Understand that your Customer
Database is an Important Asset
Don’t put your database at risk; use the most secure auction
solution on the market
Maximum Data Security PCI DSS Certified
Banking level:
• Under PCI DSS 2.0 Standard (new as of
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Your
database is
in good
hands
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Jan.1st, 2011);
As a Level 1 Service Provider (more than
6,000,000 trans./year);
Report On Compliance Issued by Qualified
Security Assessor (QSA);
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Our modules for the Live Auction
Our Comprehensive Solution
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Bidder module
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Clerking module
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On-site auction display module
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Management module
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SEO-driven fully-integrated catalog module
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Our Bidding Interface
Easy-to-use for all parties
Vortex Auction System features a safe and easy-to-use bidding interface for all types of auctions. Our
web-based interface is both convenient and secure for both sellers and bidders. By allowing real time
video and audio, our interface makes your auction global and available to bidders everywhere! Unlike
bidding forums, Vortex Auction System keeps your clients within your own proprietary interface.
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Clerk Module (Auction Block Module)
Easy-to-use on-site module in order to monitor action quickly
This module generates the Auction Administrator's main screen during an auction. Easy to navigate,
this component includes all the basic functions required to manage a Virtual Auction just as if it were
an actual on-site traditional auction.
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Live coordination of online bids with those from floor;
Control over which item is actually being put up for auction (directly, or through NEXT & BACK
buttons);
Ability to place an auction on HOLD/PAUSE;
Ability to modify QUICK BID incrementations;
Ability to REVERSE to correct any error;
Ability to sell SOLD (official);
Ability to sell with ulterior verification;
Option not to sell if offers are too low (NO SALE).
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Auction Administration Interface
Easy-to-use for all parties
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Access independent of user's computer speed;
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Secure client database;
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Secure list of all Purchaser-Clients (bidders);
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Creation and management of User accounts;
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Secure and privileged levels of access;
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Credit limit management;
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Catalog management ;
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Personalized screen for auction clients (company logo, colors…);
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Transmission of live audio, video AND photo images;
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Full size, detailed view of up to 10 thumbnail photos for each item up for bid;
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Real time sound and video of live auction;
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Purchaser-Client can place bids on items;
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Automatic incrementation;
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Organized list of items up for bid at each auction;
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Full report of auction results following each auction
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System Administration Module
Easy-to-use for all parties
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Custom and secure access page for the auction's
administrator;
Ability to create additional user identities for
auction staff;
Multiple levels of privileged access;
Administration of your auction inventory;
Complete lists of all your sale items and relevant
information;
Coordination of all modules within the auction
system;
Ability to EDIT each listed item with the click of a
button;
Possibility of having an EXTRANET with access
limited to vendor-customers;
Preliminary posting of vehicles with missing
information due to pending inspection;
Database management for secure lists of clients
and users;
Secure management of all usernames and
passwords;
Tracking of all system accesses;
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Defining a minimum price;
Posting and management of vehicle condition
reports;
Complete vehicle inspection reports with
supporting pictures;
Other internal or public information to be specified
by our client;
Massive upload management
Easy upload of up to 10 digital photos;
Modifications can easily be made at any time;
Descriptions (client vendor, event …) and
specifications (date, time…);
Easy posting of previously entered items which
were saved in the Intranet;
Easy searches for an item through databases, by
item's lot number;
Purchase confirmations produced after each
auction;
Manual sale authorization if final bid does not
meet reserve bid
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Keep your Information in a Safe Environment
Don’t put your database at risk; use the most secure auction
solution on the market
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Service Level Agreement SLA
Our Comprehensive Solution
In case of an emergency, Vortex Auction System ensures direct real-time phone support in
North America from 9am to 5pm on every American time zone, West to East.
Outside normal business hours, we can provide e-mail support for which we are able to
guarantee an answer within two hours for regular support and thirty minutes in case of an
emergency. Furthermore, we offer 24/7 stand-by customer phone support during major auctions
for $80/hour.
For regular technical support, we guarantee to call back within 12 hours during business hours.
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Training
We offer a complete training program related to our platforms so that your staff can feel
comfortable using them. It is important to highlight that due to our longstanding experience in the
American auction market, we were able to develop easy-to-use interfaces. Our training program
is intended for your staff members who will then convey their knowledge to your network.
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Financial Aspect of the Mandate
Cost
(No commission)
Set-up of the Vortex Auction system and initial training
Included
LiveCast Auction (min. time charge for any auction is 4 hours) Audio/Video w/LiveBid or Photo w/LiveBid
$500 per
Integration of your website’s custom catalog
Included
LiveCast Additional consecutive 4-hour block
$250
LiveCast Additional hours after the first four hours
$75/hour
Timed Auction (up to 1000 items per month)
$750/month
Options
Technical support during auction broadcast
$75/hour
Technical support outside live broadcast
$75/hour
Rates upon
request
Website design, programming and creation
__________________ __________
Client Signature
Date
__________ __________________
Date
Signature
Eric F.-X. Perrault
Vortex Solution
40 Jean-Talon East Street
Montreal, Qc, H2R 1S3
Details of the costs in accordance with these terms include all the elements described in this offer of service submitted by Vortex Solution and in the specifications. Please note that this offer is valid
for a period of 60 days.
All fees are payable upon receipt of the invoice and any overdue account will be charged with 1.5% interest each month. *Please contact us if you have any questions or comments, and for the
signature of this contract.
37. Privacy Policy
All Vortex Solution Inc. work will be carried out according to the laws and regulations in effect, namely
- provisions of copyright, patents and any other rights assigned to intellectual property as well as
regulations concerning privacy and the transmission of information over the Internet. Content,
including Web pages, graphic design elements and software components to be designed by the
designer, must be entirely original and not infringe on any copyright or trademark laws, title or interest
of intellectual property belonging to a third party. NO new elements will be, in whole or in part,
designed by a third party. However, the customer will provide a working base on which he or
she guarantees holding all rights.
However, it is important to specify that the customer will require ColdFusion, Macromedia SQL and
other software licenses for his or her hosting.
Privacy regarding our customers’ clients.
All personal information provided by the customer’s customers (AUCTION PROJECT or affiliate) will
remain its exclusive property, and all this information must be handled by virtue of the Privacy and
Electronic Information Protection Act and any similar legislation applicable to this information.
This includes all supplied management tools and content management systems.
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Our contact information
40 Jean-Talon East Street
Montreal QC
H2R 1S3
T 1 866 469-7575 | F 514 278-7606
info@vortexsolution.com
www.vortexauction.com
[Eric F.-X. Perrault]
Director, Business Development
Eric.P@vortexsolution.com
1 866 469-7575