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PREDICTING TIE STRENGTH
WITH SOCIAL MEDIA
Eric Gilbert & Karrie Karahalios University of Illinois
kevin   casey




lucas   leslie
TIE STRENGTH
concept & impact
     The strength of a tie is a (probably linear) combination of the amount of
     TIME, the emotional INTENSITY, the INTIMACY (mutual confiding), and
     the reciprocal SERVICES which characterize the tie. — Granovetter




               are the people you really trust.
STRONG TIES


             conversely, are merely acquaintances.
WEAK TIES,
TIE STRENGTH
concept & impact



7,000+ papers cite TSOWT
firms with right mix of ties get better deals
strong ties can affect mental health
TIE STRENGTH
dimensions
      AT WHAT POINT is a tie to be considered weak? … Do all four indicators
      count equally toward tie strength? — D. Krackhardt



GRANOVETTER’S intensity, intimacy, duration & services

WELLMAN’S emotional          support
LIN’S social   distance
BURT’S structural
THE MAPPING PROBLEM
RESEARCH QUESTIONS


R1. The literature suggests seven dimensions of tie strength:
    INTENSITY, INTIMACY, DURATION, RECIPROCAL SERVICES,
    STRUCTURAL, EMOTIONAL SUPPORT and SOCIAL DISTANCE.

    As manifested in social media, can these dimensions predict tie
    strength? In what combination?


R2. What are the limitations of a tie strength model based SOLELY
    on social media?
THE DATA
overview


2,184 assessed friendships
from 35 university students & staff
described by 70+ numeric indicators
DATA COLLECTION
methodology



              &
ASSESSING TIE STRENGTH
participant interface
ASSESSING TIE STRENGTH
participant interface
ASSESSING TIE STRENGTH
participant interface
ASSESSING TIE STRENGTH
participant interface
ASSESSING TIE STRENGTH
participant interface
ASSESSING TIE STRENGTH
participant interface
ASSESSING TIE STRENGTH
participant interface
ASSESSING TIE STRENGTH
participant interface
PREDICTIVE VARIABLES
intensity

      part.-initiated wall posts     55


    friend-initiated wall posts      47


        wall words exchanged         9,549


     inbox messages together         9


             inbox thread depth      31


            part.’s status updates   80


       friend’s status updates       200
PREDICTIVE VARIABLES
intimacy

           participant’s friends   729


                friend’s friends   2,050


       days since last comm.       1,115


           wall intimacy words     148


       inbox intimacy words        137


             together in photo     73


   miles between hometowns         8,182 mi
PREDICTIVE VARIABLES
social distance

              age difference    5,995 days


    # occupations difference    8


      educational difference    3 degrees


         political difference   4
PREDICTIVE VARIABLES
structural

               mutual friends     206


          groups in common        12


    tf-idf of interests & about   73
PREDICTIVE VARIABLES
reciprocal services

     links exchanged by wall   688

    applications in common     18




emotional support

      positive emotion words   197

     negative emotion words    51
PREDICTIVE VARIABLES
duration

      days since first comm.   1,328
STATISTICAL METHODS
THE MODEL
structure & performance

                          DISTANCE
       STRUCTURE
MOST PREDICTIVE
by |beta|
         Days since last communication       –0.762

         Days since first communication      0.755

                    Intimacy × Structural    0.4

                   Wall words exchanged      0.299

       Mean strength of mutual friends       0.257

                  Educational difference     –0.223

                   Structural × Structural   0.195

      Reciprocal Serv. × Reciprocal Serv.    –0.19

          Participant-initiated wall posts   0.146

                     Inbox thread depth      –0.137

         Participant’s number of friends     –0.136

            Inbox positive emotion words     0.135

              Social Distance × Structural   0.13

            Participant’s number of apps     –0.122

                     Wall intimacy words     0.111
MOST PREDICTIVE
by |beta|
         Days since last communication       –0.762

         Days since first communication      0.755

                    Intimacy × Structural    0.4

                   Wall words exchanged      0.299

       Mean strength of mutual friends       0.257

                  Educational difference     –0.223

                   Structural × Structural   0.195

      Reciprocal Serv. × Reciprocal Serv.    –0.19

          Participant-initiated wall posts   0.146

                     Inbox thread depth      –0.137

         Participant’s number of friends     –0.136

            Inbox positive emotion words     0.135

              Social Distance × Structural   0.13

            Participant’s number of apps     –0.122

                     Wall intimacy words     0.111
MOST PREDICTIVE
by |beta|
         Days since last communication       –0.762

         Days since first communication      0.755

                    Intimacy × Structural    0.4

                   Wall words exchanged      0.299

       Mean strength of mutual friends       0.257

                  Educational difference     –0.223

                   Structural × Structural   0.195

      Reciprocal Serv. × Reciprocal Serv.    –0.19

          Participant-initiated wall posts   0.146

                     Inbox thread depth      –0.137

         Participant’s number of friends     –0.136

            Inbox positive emotion words     0.135

              Social Distance × Structural   0.13

            Participant’s number of apps     –0.122

                     Wall intimacy words     0.111
THE MODEL
details
                 1




    prediction




                 0

                     0                 1
                         participant
THE MODEL
details
                 1




                                           +
    prediction                                 !




                         +
                 0
                                !
                     0                         1
                             participant
THE MODEL
details
1
                            87.2% accuracy

                +
                            !2(1, N = 4368) = 700.9
                            p < 0.001




                        !




        +
0
            !
    0               1
LIMITATIONS
high residuals


   “   Ah yes. This friend is an old ex. We haven't really spoken
       to each other in about 6 years, but we ended up friending
       each other on Facebook when I first joined. But he's still
       important to me. We were best friends for seven years before
       we dated. So I rated it where I did (I was actually even
       thinking of rating it higher) because I am optimistically
       hoping we’ll recover some of our “best friend”-ness after a
       while. Hasn't happened yet, though.
       error: ~0.5
LIMITATIONS
high residuals



  “   We were neighbors for a few years.quot;I babysat her child
      multiple times. She comes over for parties. I'm pissed off at
      her right now, but it's still 0.8. quot;;) Her little son, now 3,
      also has an account on Facebook.quot;We usually communicate
      with each other on Facebook via her son's account. This is
      our “1 mutual friend.”
      error: ~0.5
IMPLICATIONS
for theory



    Social network analyses of large-scale phenemona
1


    Weights on dimensions & importance of structure
2

    Is there an upper bound? Do important things get left out?
3
IMPLICATIONS
for practice


MODEL TIE STRENGTH TO…

    prioritize activity updates.
1


    broadcast especially novel information.
2


    make better friend introductions.
3


    build more informed privacy controls.
4
21 get
 backstage
 48 of your
203 friends




  27 get in




              next 48 >
21 get
 backstage
 48 of your
203 friends




              drag to reassign



  27 get in




                                 next 48 >
CONTRIBUTIONS
of our work



A MODEL of   tie strength
SPECIFIC WEIGHTS on    tie strength’s dimensions
THE ROLE OF STRUCTURE in     modulating tie strength
ERIC GILBERT & KARRIE KARAHALIOS
      University of Illinois at Urbana-Champaign


                     [egilber2, kkarahal]@cs.uiuc.edu

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Predicting Tie Strength With Social Media

  • 1. PREDICTING TIE STRENGTH WITH SOCIAL MEDIA Eric Gilbert & Karrie Karahalios University of Illinois
  • 2. kevin casey lucas leslie
  • 3. TIE STRENGTH concept & impact The strength of a tie is a (probably linear) combination of the amount of TIME, the emotional INTENSITY, the INTIMACY (mutual confiding), and the reciprocal SERVICES which characterize the tie. — Granovetter are the people you really trust. STRONG TIES conversely, are merely acquaintances. WEAK TIES,
  • 4. TIE STRENGTH concept & impact 7,000+ papers cite TSOWT firms with right mix of ties get better deals strong ties can affect mental health
  • 5. TIE STRENGTH dimensions AT WHAT POINT is a tie to be considered weak? … Do all four indicators count equally toward tie strength? — D. Krackhardt GRANOVETTER’S intensity, intimacy, duration & services WELLMAN’S emotional support LIN’S social distance BURT’S structural
  • 7. RESEARCH QUESTIONS R1. The literature suggests seven dimensions of tie strength: INTENSITY, INTIMACY, DURATION, RECIPROCAL SERVICES, STRUCTURAL, EMOTIONAL SUPPORT and SOCIAL DISTANCE. As manifested in social media, can these dimensions predict tie strength? In what combination? R2. What are the limitations of a tie strength model based SOLELY on social media?
  • 8. THE DATA overview 2,184 assessed friendships from 35 university students & staff described by 70+ numeric indicators
  • 18. PREDICTIVE VARIABLES intensity part.-initiated wall posts 55 friend-initiated wall posts 47 wall words exchanged 9,549 inbox messages together 9 inbox thread depth 31 part.’s status updates 80 friend’s status updates 200
  • 19. PREDICTIVE VARIABLES intimacy participant’s friends 729 friend’s friends 2,050 days since last comm. 1,115 wall intimacy words 148 inbox intimacy words 137 together in photo 73 miles between hometowns 8,182 mi
  • 20. PREDICTIVE VARIABLES social distance age difference 5,995 days # occupations difference 8 educational difference 3 degrees political difference 4
  • 21. PREDICTIVE VARIABLES structural mutual friends 206 groups in common 12 tf-idf of interests & about 73
  • 22. PREDICTIVE VARIABLES reciprocal services links exchanged by wall 688 applications in common 18 emotional support positive emotion words 197 negative emotion words 51
  • 23. PREDICTIVE VARIABLES duration days since first comm. 1,328
  • 25. THE MODEL structure & performance DISTANCE STRUCTURE
  • 26. MOST PREDICTIVE by |beta| Days since last communication –0.762 Days since first communication 0.755 Intimacy × Structural 0.4 Wall words exchanged 0.299 Mean strength of mutual friends 0.257 Educational difference –0.223 Structural × Structural 0.195 Reciprocal Serv. × Reciprocal Serv. –0.19 Participant-initiated wall posts 0.146 Inbox thread depth –0.137 Participant’s number of friends –0.136 Inbox positive emotion words 0.135 Social Distance × Structural 0.13 Participant’s number of apps –0.122 Wall intimacy words 0.111
  • 27. MOST PREDICTIVE by |beta| Days since last communication –0.762 Days since first communication 0.755 Intimacy × Structural 0.4 Wall words exchanged 0.299 Mean strength of mutual friends 0.257 Educational difference –0.223 Structural × Structural 0.195 Reciprocal Serv. × Reciprocal Serv. –0.19 Participant-initiated wall posts 0.146 Inbox thread depth –0.137 Participant’s number of friends –0.136 Inbox positive emotion words 0.135 Social Distance × Structural 0.13 Participant’s number of apps –0.122 Wall intimacy words 0.111
  • 28. MOST PREDICTIVE by |beta| Days since last communication –0.762 Days since first communication 0.755 Intimacy × Structural 0.4 Wall words exchanged 0.299 Mean strength of mutual friends 0.257 Educational difference –0.223 Structural × Structural 0.195 Reciprocal Serv. × Reciprocal Serv. –0.19 Participant-initiated wall posts 0.146 Inbox thread depth –0.137 Participant’s number of friends –0.136 Inbox positive emotion words 0.135 Social Distance × Structural 0.13 Participant’s number of apps –0.122 Wall intimacy words 0.111
  • 29. THE MODEL details 1 prediction 0 0 1 participant
  • 30. THE MODEL details 1 + prediction ! + 0 ! 0 1 participant
  • 31. THE MODEL details 1 87.2% accuracy + !2(1, N = 4368) = 700.9 p < 0.001 ! + 0 ! 0 1
  • 32. LIMITATIONS high residuals “ Ah yes. This friend is an old ex. We haven't really spoken to each other in about 6 years, but we ended up friending each other on Facebook when I first joined. But he's still important to me. We were best friends for seven years before we dated. So I rated it where I did (I was actually even thinking of rating it higher) because I am optimistically hoping we’ll recover some of our “best friend”-ness after a while. Hasn't happened yet, though. error: ~0.5
  • 33. LIMITATIONS high residuals “ We were neighbors for a few years.quot;I babysat her child multiple times. She comes over for parties. I'm pissed off at her right now, but it's still 0.8. quot;;) Her little son, now 3, also has an account on Facebook.quot;We usually communicate with each other on Facebook via her son's account. This is our “1 mutual friend.” error: ~0.5
  • 34. IMPLICATIONS for theory Social network analyses of large-scale phenemona 1 Weights on dimensions & importance of structure 2 Is there an upper bound? Do important things get left out? 3
  • 35. IMPLICATIONS for practice MODEL TIE STRENGTH TO… prioritize activity updates. 1 broadcast especially novel information. 2 make better friend introductions. 3 build more informed privacy controls. 4
  • 36. 21 get backstage 48 of your 203 friends 27 get in next 48 >
  • 37. 21 get backstage 48 of your 203 friends drag to reassign 27 get in next 48 >
  • 38. CONTRIBUTIONS of our work A MODEL of tie strength SPECIFIC WEIGHTS on tie strength’s dimensions THE ROLE OF STRUCTURE in modulating tie strength
  • 39. ERIC GILBERT & KARRIE KARAHALIOS University of Illinois at Urbana-Champaign [egilber2, kkarahal]@cs.uiuc.edu