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A Region as Destination:

Towards a Place Branding Strategy for the
           North of Portugal




                             Eduardo Oliveira
  Department of Spatial Planning and Environment, Faculty of Spatial Sciences
                  University of Groningen, The Netherlands
Contents
   Background of the discussion;
     The growing complexity &
    challenges Portugal and N.PT.;
     Tourism as necessary (…);
       The economic impact (…);
         Research question;
      What is place branding;
   What is strategic planning?
          What are the links?
  Contribute for the development;
 Towards a place branding strategy;
Places have a past, a present and aspire to a promising future.




                                       Places often emphasise the
                                      historical, social, human, and
                                        cultural assets, features….


                                               However…
The growing complexity in places, such as cities and regions

                         Challenges
                         Major issues

                         Albrechts, 2010
                      de Roo & Rauws, 2012

                       Approaching the
                        research area

  European Union           Portugal          North of Portugal
Places are facing crucial issues, causing structural change (Albrechts, 2010)


                               Financial crisis

                               Economic crisis

                                 Social crisis

              Unemployment rates, European Union (Eurostat, July 2012)
Portugal is facing challenges I

                                          Unemployment

                                      Economic stagnation

                                        Government debt




Source: Portugal Bank, http://www.bportugal.pt   Economic growth feeble or negative
Portugal is also facing challenges II

Low purchasing power             Relocation / Bankrupt



      Minimum Wage in
          Some EU
          Countries




                                                 Google
The North of Portugal is also facing challenges I

                                             Resident Pop.: 3,741,092


                                               Statistical cities: 53

                                                     Towns: 199




                    Viana do Castelo
                                                       Bragança

                                   Braga

                                         Guimarães
North of Portugal
                                 Porto
 INE; Google Maps
The North of Portugal is also facing challenges II

                                             Unemployment

                                             Recipients of
                                        unemployment benefits of
                                            Social Security
                                                 40%
 Portuguese Parliament, 16/10/2012
                                             North of Portugal

                                                      %                              Unit: thousands




Source: Statistics Portugal; Bank of Portugal, 2012       42% of the Unemployed pop in Portugal
4 different types of response

                                   Framework for change

                                  The role of planners & place managers
Reactive
    Rear-view mirror                      Portugal as tourism destination
Inactive
   Going with the flow
Pre-active
   Preparing for the future
                                             North as tourism destination
Pro-active
   Designing the future – making it happen
   Creative thinking about possible futures
   How to get there?
                there

  Why tourism?                 Why the region as destination?
Tourism as necessary for an
                                       economic and social transformation                                 Why?
                                     response to the contemporary challenges

             Portugal as tourism destination                                            Experience




Source: IPDT, http://www.ipdt.pt/ficheiros_upload/IPDT%20-%20Barometro%20Internacional(1).pdf, October 2012
Tourism as necessary for an
                                       economic and social transformation                                 Why?
                                     response to the contemporary challenges

             Portugal as tourism destination                                          Attractiveness




Source: IPDT, http://www.ipdt.pt/ficheiros_upload/IPDT%20-%20Barometro%20Internacional(1).pdf, October 2012
Tourism as necessary for an
                                       economic and social transformation                                 Why?
                                     response to the contemporary challenges

             Portugal as tourism destination                                                Image




Source: IPDT, http://www.ipdt.pt/ficheiros_upload/IPDT%20-%20Barometro%20Internacional(1).pdf, October 2012
Tourism as necessary for an
                                       economic and social transformation                                 Why?
                                     response to the contemporary challenges

             Portugal as tourism destination                                               Product




Source: IPDT, http://www.ipdt.pt/ficheiros_upload/IPDT%20-%20Barometro%20Internacional(1).pdf, October 2012
Tourism as necessary for an
                         Why?                 economic and social transformation
                                            response to the contemporary challenges

The Economic Impact of Tourism in Portugal                                    GDP

                                      2011          GDP (direct contribution): 5.3%
                                      US$bn




GDP (total contribution): 15.2%
Source: Portugal Economic Impact Report, The World Travel & Tourism Council (WTTC)
http://www.wttc.org/site_media/uploads/downloads/portugal2012.pdf
Tourism as necessary for an
                         Why?                 economic and social transformation
                                            response to the contemporary challenges


   The Economic Impact of Tourism in Portugal                              Employment

                           Direct contribution                 Total contribution - 2011: 17.8%

                                                       Expected to increase 1.2%
                                                                                         2011
                                                                                         jobs




     Total contribution - 2022: 19%

Source: Portugal Economic Impact Report, The World Travel & Tourism Council (WTTC)
http://www.wttc.org/site_media/uploads/downloads/portugal2012.pdf
Tourism as necessary for an
                         Why?                economic and social transformation
                                           response to the contemporary challenges

                   The Economic Impact of Tourism in Portugal


                                2011       2011        2012       2022        2022       2022
                               US$bn      % of total   growth    US$bn      % of total   growth




Source: Portugal Economic Impact Report, The World Travel & Tourism Council (WTTC)
http://www.wttc.org/site_media/uploads/downloads/portugal2012.pdf
Challenges                           Tourism

   Place Branding                Strategic Spatial Planning



    Why?                                        How?



       The national program for spatial planning


  Place branding can be used as strategic spatial
planning instrument to support a strategic change
    in direction of regions (e.g. image; position)

     Embedding of tourism for regional development
             Response to the challenges?
What is our understanding about Place Branding?
 If branding is a part of                    If branding is wider than
marketing, then branding                     marketing, then branding
           is:                                          is:

 Communication tool;                        A strategic development tool;
 A task for advertisers and                 A task for local authorities
  graphic designers;                          and stakeholders; planners;
 Disconnected         from    the           Connected to the place's
  place's identities;                         identities;
 Apolitical;                                Effective       in       creating
 Ineffective       in    creating            sense/pride of place;
  sense/pride of place;                      Effective      in      attracting
 Ineffective in attracting                   investment;
  investment;                                Effective in attracting visitors;
 Effective     in     attracting            Effective in attracting talent
  visitors.                                   people/researchers;
  Kalandides, Kavaratzis & Ashworth, 2010
What is our understanding about Place Branding?

“A    place     brand      strategy   is   a     plan  for    defining
the most realistic, most competitive and
most compelling strategic vision for the place” (Anholt, 2003).


  “Place branding as a long-term strategic activity” (Hankison, 2010).


“Place branding can be used as at least part of policies aimed at:
     To fostering economic restructuring;
     Community participation ;
     Political engagement;
                engagement
     To secure visibility, create value;
                                   value
    To reinforce local identity;
     To reinforce the physical and psychological well-being of citizens
    To achieve competitive advantage (e.g.):
        To increase inward investment;
                                investment
        To increase tourism revenues”;
                                 revenues”          (Ashworth, 2010).
What is strategic spatial planning?
          … As response to challenges at    Determining the strengths
            economic and social level.      and weaknesses

           …what a place is and what it                      e     ?
                                                    et t he r
                                              w to g
                might become.
                                            Ho
           A run for specified goals
                                           Where do we want to go?


                                            Designing the future.

                                            Prepare a response.


                                            Enabling change.


Friedmann, 1982; Throgmorton, 1996; Kotter, 1996; Innes & Booher, 1999;
  Kunzmann, 2000; Hillier, 2002; Healey, 2007; Albrechts, 2010; 2012.
What is strategic spatial planning?

A transformative and integrative public sector, co-productive,
                                            sector co-productive
socio-spatial process through which visions or frames of
reference, the justification for coherent actions, and the means
for implementation are produced that shape, frame and
                                              shape
reframe…


       …what a place is and what it might become.


As response to challenges at economic and social level;
Active force in enabling change;
Focuses on determining the strengths and weaknesses;
                                          weaknesses
Focuses on place qualities and assets (e.g. cultural,
physical and social);

  Albrechts, (2010; 2012)    Healey, (1997, 2006)   Kunzmann, (2000)
What is strategic planning?          Characteristics




                                     Not authoritarian &
Negotiated & participatory               prescriptive

           Pro-active                  Not reactive

            Flexible                     Not rigid

         Integrative                   Not sectoral

                                    Not confined to single
 Transcends spatial jurisdictions
                                         jurisdiction
                                             Ashworth et al.,
                                                 2010
Place Branding                      Strategic Planning


                       What are the links?
  Highlight assets                            Inclusiveness

Envisioning -Visions                     Common engagement

                                             Common objectives
  Create identity
                                             Communication –
  Radical change          Tourism               message
  spatial context

 Dynamic/creative
                                               Development
     process

 Strategic thinking towards a place branding strategy
What is going on in terms of Place & Destination Branding?
                                                     mm-dd-yy
                                                                | 25
  Spatial Scale                 Country




 Award of Best Tourism Film



Place branding or country promotion?       Any strategy?
What is going on in terms of Place & Destination Branding?
                                                           mm-dd-yy
                                                                      | 26
  Spatial Scale              North region of Portugal




                                       GOALS?


                                                        Talent
                        Investment?   Tourism?
                                                      attraction?
                                                        Economic
                         Cohesion?    Engagement?
                                                      restructuring?

         Place Branding or                    Any place branding
        tourism promotion?                         strategy?
Place & Destination Branding and Strategic Planning?




              Destination Portugal
What is strategic for the region as destination?




  North of Portugal
Place & Destination Branding and Strategic Planning?




Tourism Planning?




       Urban Planning with goals for tourism? Strategy in it?
The National               Tourism
  Program for
     Branding?
Spatial Planning             Portugal as
                             Destination


   Mention tourism? Any common place branding strategy?

The National Program for Spatial Planning:
        The national program for spatial planning
    Goal 1.10 – Protect and enhance the heritage
    Goal 2.6 – Strategy for tourism
    Goal 3.4 – Tourism as a driving force for less
     developed regions in the country
    Goal 4.6 – Boost Cultural tourism

             Tourism as key for development
The Portuguese strategic planning documents mention branding?
     They attempt to any common place branding strategy?


The National Program                           The Operational
       Branding?
 for Spatial Planning                             Branding?
                                            Program for the North
                                                 2007-2013

 Spatial scale - Portugal                    Spatial scale - North

         The national program for spatial planning
               Applying the same methodology

 Branding?     Marketing?    Competitiveness?        Development?

                 Branding
Promotion?       Strategy?
                              Marketing Strategy?        Image?



Searching for key words – reading the priorities of the documents
The National Program                            The Operational
       Branding?
 for Spatial Planning                              Branding?
                                             Program for the North
                                                  2007-2013

Spatial scale - Portugal                         Spatial scale - North

       No                  Branding?                      Yes
       No                  Promotion?                     Yes
       No                  Marketing?                     Yes
        The national program for spatial planning
       No            Branding Strategy?                   No

       Yes                Development?                    Yes
                      (social, economic, e.g.)
       No                   Image?                        Yes

       Yes                Territorial                     Yes
                        competitiveness?
       No            Marketing Strategy?                  No
How can a place branding strategy contribute to the
development of the North of Portugal as destination?


                                           General
Development
                                        Well-being of
                                          citizens




  Enhance the
   regional                            More control of
competiviveness                         environment
                                        Natural places


                     Enhance
                     regional
                     identity
Place Branding Strategy – Region as destination – does it work?


Integrated in a
                                                             Functional,
 wide strategy
                                                               physical
                                                              attributes


                                                           Clear focus on
                                                              limited
                                                             objectives
           The national program for spatial planning

                                                         Select the right
                                It is not a                 strategies
                             magic solution
          Engage
                                                      Analyse of
       stakeholders                                 existing images

Zineldin, 2002; Rainisto, 2003; Ashworth & Kavaratzis, 2010; Hankinson, 2010
References
- Albrechts, L. (2012). Reframing strategic spatial planning by using a coproduction perspective. Planning
Theory, 0, 01–18.
- Albrechts, L. (2010). More of the same is not enough! How could strategic spatial planning be instrumental
in dealing with the challenges ahead?. Environment and Planning B: Planning and Design, 37, 1115–1127.
- Ashworth, G. (2005). Can a Dutch city become Italian? A strategic change of heart in Groningen,
Netherlands. In F. Martinelli (Ed.), La Plianificazione strategic in Italia e in Europa Francoangeli, Milan, 181-
202.
- Ashworth, G. (2009). The Instruments of Place Branding: How is it done? European Spatial Research and
Policy, 16, 9-22.
- Ashworth, G. and Kavaratzis, M. (Eds.) (2010). Towards Effective Place Brand Management - Branding
                   The national program for spatial planning
European Cities and Regions. Cheltenham: Edward Elgar Publishing Limited.
Ashworth, G.(2011). Should we brand places?. Journal of town and city management. 1,3, 248-252.
- Hankinson, G., (2010). Place Branding Theory: A Cross-Domain Literature Review from a Marketing
Perspective. In G. Ashworth and M. Kavaratzis (Eds.) Towards Effective Place Brand Management-Branding
European Cities and Regions (pp.15-35). Cheltenham: Edward Elgar Publishing Limited.
- Kavaratzis, M. and Ashworth, G. (2008). Place marketing: how did we get here and where are we going?
Journal of Place Management and Development 1(2), 150-165.
- Kavaratzis, M., and Ashworth, G. (2010). Place branding: where do we stand? In G. Ashworth and M.
Kavaratzis (Eds.) Towards Effective Place Brand Management - Branding European Cities and Regions.
Cheltenham, UK: Edward Elgar Publishing Limited, (pp. 1-14).
-Statistics Portugal (2012). Tourism Statistics–2011, http://www.ine.pt/
-Future Brand (2012), http://www.futurebrand.com/
(others)
Eduardo Oliveira
               e.h.da.silva.oliveira@rug.nl
http://www.rug.nl/staff/e.h.da.silva.oliveira
         https://twitter.com/eduoliveira98




                                Any questions?

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A Region as Destination: Towards a Place Branding Strategy for Northern Portugal

  • 1. A Region as Destination: Towards a Place Branding Strategy for the North of Portugal Eduardo Oliveira Department of Spatial Planning and Environment, Faculty of Spatial Sciences University of Groningen, The Netherlands
  • 2. Contents  Background of the discussion;  The growing complexity & challenges Portugal and N.PT.;  Tourism as necessary (…); The economic impact (…);  Research question;  What is place branding;  What is strategic planning?  What are the links?  Contribute for the development;  Towards a place branding strategy;
  • 3. Places have a past, a present and aspire to a promising future. Places often emphasise the historical, social, human, and cultural assets, features…. However…
  • 4. The growing complexity in places, such as cities and regions Challenges Major issues Albrechts, 2010 de Roo & Rauws, 2012 Approaching the research area European Union Portugal North of Portugal
  • 5. Places are facing crucial issues, causing structural change (Albrechts, 2010) Financial crisis Economic crisis Social crisis Unemployment rates, European Union (Eurostat, July 2012)
  • 6. Portugal is facing challenges I Unemployment Economic stagnation Government debt Source: Portugal Bank, http://www.bportugal.pt Economic growth feeble or negative
  • 7. Portugal is also facing challenges II Low purchasing power Relocation / Bankrupt Minimum Wage in Some EU Countries Google
  • 8. The North of Portugal is also facing challenges I Resident Pop.: 3,741,092 Statistical cities: 53 Towns: 199 Viana do Castelo Bragança Braga Guimarães North of Portugal Porto INE; Google Maps
  • 9. The North of Portugal is also facing challenges II Unemployment Recipients of unemployment benefits of Social Security 40% Portuguese Parliament, 16/10/2012 North of Portugal % Unit: thousands Source: Statistics Portugal; Bank of Portugal, 2012 42% of the Unemployed pop in Portugal
  • 10. 4 different types of response Framework for change The role of planners & place managers Reactive  Rear-view mirror Portugal as tourism destination Inactive Going with the flow Pre-active Preparing for the future North as tourism destination Pro-active  Designing the future – making it happen  Creative thinking about possible futures  How to get there? there Why tourism? Why the region as destination?
  • 11. Tourism as necessary for an economic and social transformation Why? response to the contemporary challenges Portugal as tourism destination Experience Source: IPDT, http://www.ipdt.pt/ficheiros_upload/IPDT%20-%20Barometro%20Internacional(1).pdf, October 2012
  • 12. Tourism as necessary for an economic and social transformation Why? response to the contemporary challenges Portugal as tourism destination Attractiveness Source: IPDT, http://www.ipdt.pt/ficheiros_upload/IPDT%20-%20Barometro%20Internacional(1).pdf, October 2012
  • 13. Tourism as necessary for an economic and social transformation Why? response to the contemporary challenges Portugal as tourism destination Image Source: IPDT, http://www.ipdt.pt/ficheiros_upload/IPDT%20-%20Barometro%20Internacional(1).pdf, October 2012
  • 14. Tourism as necessary for an economic and social transformation Why? response to the contemporary challenges Portugal as tourism destination Product Source: IPDT, http://www.ipdt.pt/ficheiros_upload/IPDT%20-%20Barometro%20Internacional(1).pdf, October 2012
  • 15. Tourism as necessary for an Why? economic and social transformation response to the contemporary challenges The Economic Impact of Tourism in Portugal GDP 2011 GDP (direct contribution): 5.3% US$bn GDP (total contribution): 15.2% Source: Portugal Economic Impact Report, The World Travel & Tourism Council (WTTC) http://www.wttc.org/site_media/uploads/downloads/portugal2012.pdf
  • 16. Tourism as necessary for an Why? economic and social transformation response to the contemporary challenges The Economic Impact of Tourism in Portugal Employment Direct contribution Total contribution - 2011: 17.8% Expected to increase 1.2% 2011 jobs Total contribution - 2022: 19% Source: Portugal Economic Impact Report, The World Travel & Tourism Council (WTTC) http://www.wttc.org/site_media/uploads/downloads/portugal2012.pdf
  • 17. Tourism as necessary for an Why? economic and social transformation response to the contemporary challenges The Economic Impact of Tourism in Portugal 2011 2011 2012 2022 2022 2022 US$bn % of total growth US$bn % of total growth Source: Portugal Economic Impact Report, The World Travel & Tourism Council (WTTC) http://www.wttc.org/site_media/uploads/downloads/portugal2012.pdf
  • 18. Challenges Tourism Place Branding Strategic Spatial Planning Why? How? The national program for spatial planning Place branding can be used as strategic spatial planning instrument to support a strategic change in direction of regions (e.g. image; position) Embedding of tourism for regional development Response to the challenges?
  • 19. What is our understanding about Place Branding? If branding is a part of If branding is wider than marketing, then branding marketing, then branding is: is:  Communication tool;  A strategic development tool;  A task for advertisers and  A task for local authorities graphic designers; and stakeholders; planners;  Disconnected from the  Connected to the place's place's identities; identities;  Apolitical;  Effective in creating  Ineffective in creating sense/pride of place; sense/pride of place;  Effective in attracting  Ineffective in attracting investment; investment;  Effective in attracting visitors;  Effective in attracting  Effective in attracting talent visitors. people/researchers; Kalandides, Kavaratzis & Ashworth, 2010
  • 20. What is our understanding about Place Branding? “A place brand strategy is a plan for defining the most realistic, most competitive and most compelling strategic vision for the place” (Anholt, 2003). “Place branding as a long-term strategic activity” (Hankison, 2010). “Place branding can be used as at least part of policies aimed at:  To fostering economic restructuring;  Community participation ;  Political engagement; engagement  To secure visibility, create value; value To reinforce local identity;  To reinforce the physical and psychological well-being of citizens To achieve competitive advantage (e.g.): To increase inward investment; investment To increase tourism revenues”; revenues” (Ashworth, 2010).
  • 21. What is strategic spatial planning? … As response to challenges at Determining the strengths economic and social level. and weaknesses …what a place is and what it e ? et t he r w to g might become. Ho A run for specified goals Where do we want to go? Designing the future. Prepare a response. Enabling change. Friedmann, 1982; Throgmorton, 1996; Kotter, 1996; Innes & Booher, 1999; Kunzmann, 2000; Hillier, 2002; Healey, 2007; Albrechts, 2010; 2012.
  • 22. What is strategic spatial planning? A transformative and integrative public sector, co-productive, sector co-productive socio-spatial process through which visions or frames of reference, the justification for coherent actions, and the means for implementation are produced that shape, frame and shape reframe… …what a place is and what it might become. As response to challenges at economic and social level; Active force in enabling change; Focuses on determining the strengths and weaknesses; weaknesses Focuses on place qualities and assets (e.g. cultural, physical and social); Albrechts, (2010; 2012) Healey, (1997, 2006) Kunzmann, (2000)
  • 23. What is strategic planning? Characteristics Not authoritarian & Negotiated & participatory prescriptive Pro-active Not reactive Flexible Not rigid Integrative Not sectoral Not confined to single Transcends spatial jurisdictions jurisdiction Ashworth et al., 2010
  • 24. Place Branding Strategic Planning What are the links? Highlight assets Inclusiveness Envisioning -Visions Common engagement Common objectives Create identity Communication – Radical change Tourism message spatial context Dynamic/creative Development process Strategic thinking towards a place branding strategy
  • 25. What is going on in terms of Place & Destination Branding? mm-dd-yy | 25 Spatial Scale Country Award of Best Tourism Film Place branding or country promotion? Any strategy?
  • 26. What is going on in terms of Place & Destination Branding? mm-dd-yy | 26 Spatial Scale North region of Portugal GOALS? Talent Investment? Tourism? attraction? Economic Cohesion? Engagement? restructuring? Place Branding or Any place branding tourism promotion? strategy?
  • 27. Place & Destination Branding and Strategic Planning? Destination Portugal
  • 28. What is strategic for the region as destination? North of Portugal
  • 29. Place & Destination Branding and Strategic Planning? Tourism Planning? Urban Planning with goals for tourism? Strategy in it?
  • 30. The National Tourism Program for Branding? Spatial Planning Portugal as Destination Mention tourism? Any common place branding strategy? The National Program for Spatial Planning: The national program for spatial planning  Goal 1.10 – Protect and enhance the heritage  Goal 2.6 – Strategy for tourism  Goal 3.4 – Tourism as a driving force for less developed regions in the country  Goal 4.6 – Boost Cultural tourism Tourism as key for development
  • 31. The Portuguese strategic planning documents mention branding? They attempt to any common place branding strategy? The National Program The Operational Branding? for Spatial Planning Branding? Program for the North 2007-2013 Spatial scale - Portugal Spatial scale - North The national program for spatial planning Applying the same methodology Branding? Marketing? Competitiveness? Development? Branding Promotion? Strategy? Marketing Strategy? Image? Searching for key words – reading the priorities of the documents
  • 32. The National Program The Operational Branding? for Spatial Planning Branding? Program for the North 2007-2013 Spatial scale - Portugal Spatial scale - North  No Branding?  Yes  No Promotion?  Yes  No Marketing?  Yes The national program for spatial planning  No Branding Strategy?  No  Yes Development?  Yes (social, economic, e.g.)  No Image?  Yes  Yes Territorial  Yes competitiveness?  No Marketing Strategy?  No
  • 33. How can a place branding strategy contribute to the development of the North of Portugal as destination? General Development Well-being of citizens Enhance the regional More control of competiviveness environment Natural places Enhance regional identity
  • 34. Place Branding Strategy – Region as destination – does it work? Integrated in a Functional, wide strategy physical attributes Clear focus on limited objectives The national program for spatial planning Select the right It is not a strategies magic solution Engage Analyse of stakeholders existing images Zineldin, 2002; Rainisto, 2003; Ashworth & Kavaratzis, 2010; Hankinson, 2010
  • 35. References - Albrechts, L. (2012). Reframing strategic spatial planning by using a coproduction perspective. Planning Theory, 0, 01–18. - Albrechts, L. (2010). More of the same is not enough! How could strategic spatial planning be instrumental in dealing with the challenges ahead?. Environment and Planning B: Planning and Design, 37, 1115–1127. - Ashworth, G. (2005). Can a Dutch city become Italian? A strategic change of heart in Groningen, Netherlands. In F. Martinelli (Ed.), La Plianificazione strategic in Italia e in Europa Francoangeli, Milan, 181- 202. - Ashworth, G. (2009). The Instruments of Place Branding: How is it done? European Spatial Research and Policy, 16, 9-22. - Ashworth, G. and Kavaratzis, M. (Eds.) (2010). Towards Effective Place Brand Management - Branding The national program for spatial planning European Cities and Regions. Cheltenham: Edward Elgar Publishing Limited. Ashworth, G.(2011). Should we brand places?. Journal of town and city management. 1,3, 248-252. - Hankinson, G., (2010). Place Branding Theory: A Cross-Domain Literature Review from a Marketing Perspective. In G. Ashworth and M. Kavaratzis (Eds.) Towards Effective Place Brand Management-Branding European Cities and Regions (pp.15-35). Cheltenham: Edward Elgar Publishing Limited. - Kavaratzis, M. and Ashworth, G. (2008). Place marketing: how did we get here and where are we going? Journal of Place Management and Development 1(2), 150-165. - Kavaratzis, M., and Ashworth, G. (2010). Place branding: where do we stand? In G. Ashworth and M. Kavaratzis (Eds.) Towards Effective Place Brand Management - Branding European Cities and Regions. Cheltenham, UK: Edward Elgar Publishing Limited, (pp. 1-14). -Statistics Portugal (2012). Tourism Statistics–2011, http://www.ine.pt/ -Future Brand (2012), http://www.futurebrand.com/ (others)
  • 36. Eduardo Oliveira e.h.da.silva.oliveira@rug.nl http://www.rug.nl/staff/e.h.da.silva.oliveira https://twitter.com/eduoliveira98 Any questions?

Editor's Notes

  1. Our Western society is facing major developments, challenges and opportunities that are affecting our cities and regions directly or indirectly:
  2. Expected to increase 1.2%
  3. Our Western society is facing major developments, challenges and opportunities that are affecting our cities and regions directly or indirectly:
  4. Our Western society is facing major developments, challenges and opportunities that are affecting our cities and regions directly or indirectly:
  5. Our Western society is facing major developments, challenges and opportunities that are affecting our cities and regions directly or indirectly: