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The serious business
    of happiness
Happiness at work


•   10-40% productivity
•   1.5 days vs 5 days off sick
•   180% more energy
•   108% more engaged
•   50% more motivated
    (Pryce-Jones, 2010)

• Doctors faster by 20%
• Sales by 33%
  (Achor 2007)
The Milwaukee
           nuns


90% of happy nuns still alive at age 85
Only 33% of grumpy nuns still alive at age 85
Happiness & cardiovascular
         disease
        Professor
 Kubzansky, (Harvard 2007)
Impact of positive and negative
                        events

Happiness
 2 years
  later              Lottery win



                                   Paraplegic

             (Dan Gilbert, 2010, Harvard)
Happiness comparison

   Very
  Happy



  Average




  Very
 Unhappy




Overestimate impact of positive and negative
                 events
Why things are not so bad
                       after all…

•   Immune system, constructive adaptation
•   Survive = adapt to circumstances
•   Long-term happiness less affected
•   Monet experiment
The hedonistic treadmill
•   Law of diminishing returns
•   Mind plays tricks, I will be happy when…
•   Broken formula for happiness
•   Wanting – quick enjoy – more wanting
•   No positive impact on happiness
Income and happiness




1950’s                 Now
Explanatory style

        Pessimist                          Optimist
When something goes wrong:        When something goes wrong:
They usually do – because I       It’s a one off, nothing I could do about it
make mistakes, I’m an unlucky
person
                                  When something goes well:
When something goes well:
                                  Things usually work out well
Probably a one off – not me, it
                                  – I’m good at…
was circumstances
We can learn

•   Learn a positive explanatory style
•   Benefits:
    - positive/happy/optimistic
    - bounce back from difficult times
    - more persistent – pursue problem solving longer
    - ideas, innovation

•   Business research:
    - most happy and optimistic sold 50% more

                      Resilience
2. Connect with others

•   Happy people have stronger social
    networks

•   When life gets tough…
    Isolate vs. connect

•   Shared purpose, meaning

•   Giving (Anik, Norton & Dunn, 2009,
    Harvard)
Power of happy talk

• Broaden and build research
  Fredrickson (2009)

• Happy teams, marriages, relationships
  - 3:1 ratio positive expression
  - builds long-term resilience
3. Focus your mind

• Research (Babuak 2000)
  - Brain not designed for multitasking
  - Overwhelmed by tasks & info
  - Stress

• Research (Bweck 2006)
  - Mindfulness
  - Create clarity & focus
  - Turn on happiness & empathy centre
  - Turn off ego, fear & pain centre
4. Move your body

•   Release of dopamine = happier
•   Reducecortisol = less stress
•   Healthy = prevents illness
•   We sit too much!!!
•   Not just working out – energising
•   Left/right brain (creative, intuitive)
•   Activate body and wake up brain
What can business
                  do more of?
• Provide critical pre-conditions
• Equip managers and leaders
  - Positive feedback most important
    (good relationships)
  - Shared purpose (meaning)
  - Using strengths
  - Greater sense of control
  - FiveA leading high performance
Happiness, research,

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Happiness, research,

  • 1. The serious business of happiness
  • 2. Happiness at work • 10-40% productivity • 1.5 days vs 5 days off sick • 180% more energy • 108% more engaged • 50% more motivated (Pryce-Jones, 2010) • Doctors faster by 20% • Sales by 33% (Achor 2007)
  • 3. The Milwaukee nuns 90% of happy nuns still alive at age 85 Only 33% of grumpy nuns still alive at age 85
  • 4. Happiness & cardiovascular disease Professor Kubzansky, (Harvard 2007)
  • 5. Impact of positive and negative events Happiness 2 years later Lottery win Paraplegic (Dan Gilbert, 2010, Harvard)
  • 6. Happiness comparison Very Happy Average Very Unhappy Overestimate impact of positive and negative events
  • 7. Why things are not so bad after all… • Immune system, constructive adaptation • Survive = adapt to circumstances • Long-term happiness less affected • Monet experiment
  • 8. The hedonistic treadmill • Law of diminishing returns • Mind plays tricks, I will be happy when… • Broken formula for happiness • Wanting – quick enjoy – more wanting • No positive impact on happiness
  • 10. Explanatory style Pessimist Optimist When something goes wrong: When something goes wrong: They usually do – because I It’s a one off, nothing I could do about it make mistakes, I’m an unlucky person When something goes well: When something goes well: Things usually work out well Probably a one off – not me, it – I’m good at… was circumstances
  • 11. We can learn • Learn a positive explanatory style • Benefits: - positive/happy/optimistic - bounce back from difficult times - more persistent – pursue problem solving longer - ideas, innovation • Business research: - most happy and optimistic sold 50% more Resilience
  • 12. 2. Connect with others • Happy people have stronger social networks • When life gets tough… Isolate vs. connect • Shared purpose, meaning • Giving (Anik, Norton & Dunn, 2009, Harvard)
  • 13. Power of happy talk • Broaden and build research Fredrickson (2009) • Happy teams, marriages, relationships - 3:1 ratio positive expression - builds long-term resilience
  • 14. 3. Focus your mind • Research (Babuak 2000) - Brain not designed for multitasking - Overwhelmed by tasks & info - Stress • Research (Bweck 2006) - Mindfulness - Create clarity & focus - Turn on happiness & empathy centre - Turn off ego, fear & pain centre
  • 15. 4. Move your body • Release of dopamine = happier • Reducecortisol = less stress • Healthy = prevents illness • We sit too much!!! • Not just working out – energising • Left/right brain (creative, intuitive) • Activate body and wake up brain
  • 16. What can business do more of? • Provide critical pre-conditions • Equip managers and leaders - Positive feedback most important (good relationships) - Shared purpose (meaning) - Using strengths - Greater sense of control - FiveA leading high performance

Notas do Editor