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An investigation into the
         use of twitter by lecturers
          and students to support
            UG and PG modules
                                          Dr Ed de Quincey


Using social media to engage students in mathematical sciences
Dr Ed de Quincey @eddequincey @DrEddeQuincey
Senior Lecturer, School of Computing and Mathematical Sciences
Headsocialthe Web 2.0/Social Web forsciences
 Using
       of media to engage students in mathematical Learning Research Group, eCentre
http://www2.gre.ac.uk/research/centres/ecentre/research-groups/web-2.0
Using social media to engage students in mathematical sciences
Using social media to engage students in mathematical sciences
Swine flu
Using social media to engage students in mathematical sciences
Epidemics of seasonal influenza are
      a major public health concern,
        causing tens of millions of
    respiratory illnesses and 250,000 to
   500,000 deaths worldwide each year
                         Ginsberg et al., Nature Vol 457, 19 February 2009
                                    doi:10.1038/nature07634



Using social media to engage students in mathematical sciences
Using social media to engage students in mathematical sciences
http://search.twitter.com/search?q=flu


Using social media to engage students in mathematical sciences
http://search.twitter.com/search.atom?q=flu
    <entry>
       <id>tag:search.twitter.com,2005:6404909749</id>
       <published>2009-12-06T17:43:56Z</published>
       <link type="text/html" href="http://twitter.com/grippado/statuses/6404909749"
   rel="alternate"/>
       <title>@lais_couto Hoje &#233; o dia do #hexa, mais sempre vai ver o a torcida do
   #flamengo apoiando o #flu... a uni&#227;o das torcidas cariocas ta linda...</title>
       <content type="html">&lt;a href=&quot;http://twitter.com/
   lais_couto&quot;&gt;@lais_couto&lt;/a&gt; Hoje &#233; o dia do &lt;a href=&quot;http://
   search.twitter.com/search?q=%23hexa&quot;&gt;#hexa&lt;/a&gt;, mais sempre vai ver o a torcida
   do &lt;a href=&quot;http://search.twitter.com/search?q=%23flamengo&quot;&gt;#flamengo&lt;/
   a&gt; apoiando o &lt;a href=&quot;http://search.twitter.com/search?q=
   %23flu&quot;&gt;#&lt;b&gt;flu&lt;/b&gt;&lt;/a&gt;... a uni&#227;o das torcidas cariocas ta
   linda...</content>
       <updated>2009-12-06T17:43:56Z</updated>
       <link type="image/png" href="http://a3.twimg.com/profile_images/551440511/eu-
   mengo_normal.jpg" rel="image"/>
       <twitter:geo>
       </twitter:geo>
       <twitter:source>&lt;a href=&quot;http://www.tweetdeck.com/&quot;
   rel=&quot;nofollow&quot;&gt;TweetDeck&lt;/a&gt;</twitter:source>
       <twitter:lang>pt</twitter:lang>
       <author>
         <name>grippado (grippado)</name>
         <uri>http://twitter.com/grippado</uri>
       </author>
     </entry>



Using social media to engage students in mathematical sciences
Using social media to engage students in mathematical sciences
Number of tweets containing the word “flu”

Using social media to engage students in mathematical sciences
Most popular words found in all tweets




Using social media to engage students in mathematical sciences
From almost 3 million
      tweets collected
       during May to
      December 2009

Using social media to engage students in mathematical sciences
“I have swine flu”
                                                12,954

Using social media to engage students in mathematical sciences
“I have the flu”
                                                12,651

Using social media to engage students in mathematical sciences
Using social media to engage students in mathematical sciences
Using social media to engage students in mathematical sciences
Using twitter with this course
 We are intending to use twitter with this course in 3
 ways:
 1.  As an alternative method for posting useful course
     specific information to students e.g. links to articles,
     emergency changes to lecture times etc.
 2.  Enable students to ask questions about courses e.g.
     clarifying something from a lecture, asking about
     coursework specifications etc.
 3.  Encourage students to help one another and create
     communities of practice.

Using social media to engage students in mathematical sciences
Using social media to engage students in mathematical sciences
you could also use hashtags such as
     #COMP1314Lec1 if you are asking about
 something in the first lecture, #COMP1314Lab1
   for the first lab session, #COMP1314CW for
  information about the coursework and so on. Just
 make sure that the hashtag includes #COMP1314

Using social media to engage students in mathematical sciences
Twitter was introduced during the first tutorial session for 3
        courses at UG and PG level, across 2 Schools within the
Universitytoby 2 students in mathematical sciences
 Using social media engage
                           lecturers (@DrEddeQuincey and @AvrilHocking).
Using social media to engage students in mathematical sciences
Tweets collected
   1.  All tweets posted from
     lecturer accounts
   2.  All tweets that contained the
     relevant course codes
   3.  All direct messages and
     replies (for @DrEddeQuincey)
Using social media to engage students in mathematical sciences
created in April 2011 solely for
    student/University related tweets,
 currently has 130                                               followers
Using social media to engage students in mathematical sciences
a rough estimate is that 80 (62%)
     are present or past students
            within the University

Using social media to engage students in mathematical sciences
Using social media to engage students in mathematical sciences
289 tweets have been sent
       from the lecturer account
     between September 2011 and
              April 2012
Using social media to engage students in mathematical sciences
!

         frequency of terms used within those 289 tweets


Using social media to engage students in mathematical sciences
161 tweets (56%) were
@mentions i.e. the lecturer
   replying to a student’s tweet
 indicating a good level of 2 way-
          communication

Using social media to engage students in mathematical sciences
Using social media to engage students in mathematical sciences
!




Using social media to engage students in mathematical sciences
received 40                                     direct (private)
messages from 11 students, all
         asking questions, again
       indicating a good level of 2-way
               communication
Using social media to engage students in mathematical sciences
The hashtags for the 2 courses
   had less impact than the use of
  messaging, with #COMP1444
 being used 98 times (50% by the
        lecturer account) and
 #COMP1314, 75 times (33%
      by the lecturer account).
Using social media to engage students in mathematical sciences
Around 31% students used twitter as a
way of communicating with the
  lecturer regarding the course and
    although a few individuals made
attempts at sharing information by the
 use of hashtags, this was not the
                                       primary use
Using social media to engage students in mathematical sciences
Using social media to engage students in mathematical sciences
Students were willing to sign up
for twitter and the majority sent at
least one tweet, but their continued
    use was very much dependent on
 whether they were already active
 users or whether they understood it’s
 potential uses during and after the
                 course
Using social media to engage students in mathematical sciences
Communication
Using social media to engage students in mathematical sciences
A number of students have utilised
   twitter as a quick method of
     communication between
   themselves and the lecturer. This
    enabled for almost real time
 communication outside of lectures
    and tutorials and immediate
                        resolution of issues
Using social media to engage students in mathematical sciences
Why not just use email?
Using social media to engage students in mathematical sciences
students have to ask concise questions that can
  be answered within the same limitation. From the
  lecturer point of view, replies can be quick and
  to the point, no need for email etiquette and
  format e.g. salutations and sign-offs.
Using social media to engage students in mathematical sciences
For lecturers that utilise
                                                                 twitter on a continuous basis
                                                                   as a natural part of
                                                                  their work, the ability to
                                                                      monitor and send quick
                                                                       replies to students via a
                                                                    range of devices is more
                                                                 efficient and does not get
                                                                     lost amongst other work
                                                                               related email.

Using social media to engage students in mathematical sciences
other students who follow the user
who sent the @mention can also see
   the @reply from the lecturer,
   potentially reducing the
number of communications
 that ask the same question.
Using social media to engage students in mathematical sciences
The hashtag course code was
     primarily only used by the
    lecturer and was sparsely
    used in either course to share
 information, discuss course content
         etc. by students.
Using social media to engage students in mathematical sciences
#TweetChats? #TweetUps?
Using social media to engage students in mathematical sciences
Using social media to engage students in mathematical sciences
Using social media to engage students in mathematical sciences

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An investigation into the use of twitter by lecturers and students to support UG and PG modules

  • 1. An investigation into the use of twitter by lecturers and students to support UG and PG modules Dr Ed de Quincey Using social media to engage students in mathematical sciences
  • 2. Dr Ed de Quincey @eddequincey @DrEddeQuincey Senior Lecturer, School of Computing and Mathematical Sciences Headsocialthe Web 2.0/Social Web forsciences Using of media to engage students in mathematical Learning Research Group, eCentre http://www2.gre.ac.uk/research/centres/ecentre/research-groups/web-2.0
  • 3. Using social media to engage students in mathematical sciences
  • 4. Using social media to engage students in mathematical sciences
  • 5. Swine flu Using social media to engage students in mathematical sciences
  • 6. Epidemics of seasonal influenza are a major public health concern, causing tens of millions of respiratory illnesses and 250,000 to 500,000 deaths worldwide each year Ginsberg et al., Nature Vol 457, 19 February 2009 doi:10.1038/nature07634 Using social media to engage students in mathematical sciences
  • 7. Using social media to engage students in mathematical sciences
  • 8. http://search.twitter.com/search?q=flu Using social media to engage students in mathematical sciences
  • 9.
  • 10. http://search.twitter.com/search.atom?q=flu <entry> <id>tag:search.twitter.com,2005:6404909749</id> <published>2009-12-06T17:43:56Z</published> <link type="text/html" href="http://twitter.com/grippado/statuses/6404909749" rel="alternate"/> <title>@lais_couto Hoje &#233; o dia do #hexa, mais sempre vai ver o a torcida do #flamengo apoiando o #flu... a uni&#227;o das torcidas cariocas ta linda...</title> <content type="html">&lt;a href=&quot;http://twitter.com/ lais_couto&quot;&gt;@lais_couto&lt;/a&gt; Hoje &#233; o dia do &lt;a href=&quot;http:// search.twitter.com/search?q=%23hexa&quot;&gt;#hexa&lt;/a&gt;, mais sempre vai ver o a torcida do &lt;a href=&quot;http://search.twitter.com/search?q=%23flamengo&quot;&gt;#flamengo&lt;/ a&gt; apoiando o &lt;a href=&quot;http://search.twitter.com/search?q= %23flu&quot;&gt;#&lt;b&gt;flu&lt;/b&gt;&lt;/a&gt;... a uni&#227;o das torcidas cariocas ta linda...</content> <updated>2009-12-06T17:43:56Z</updated> <link type="image/png" href="http://a3.twimg.com/profile_images/551440511/eu- mengo_normal.jpg" rel="image"/> <twitter:geo> </twitter:geo> <twitter:source>&lt;a href=&quot;http://www.tweetdeck.com/&quot; rel=&quot;nofollow&quot;&gt;TweetDeck&lt;/a&gt;</twitter:source> <twitter:lang>pt</twitter:lang> <author> <name>grippado (grippado)</name> <uri>http://twitter.com/grippado</uri> </author> </entry> Using social media to engage students in mathematical sciences
  • 11. Using social media to engage students in mathematical sciences
  • 12. Number of tweets containing the word “flu” Using social media to engage students in mathematical sciences
  • 13. Most popular words found in all tweets Using social media to engage students in mathematical sciences
  • 14. From almost 3 million tweets collected during May to December 2009 Using social media to engage students in mathematical sciences
  • 15. “I have swine flu” 12,954 Using social media to engage students in mathematical sciences
  • 16. “I have the flu” 12,651 Using social media to engage students in mathematical sciences
  • 17. Using social media to engage students in mathematical sciences
  • 18. Using social media to engage students in mathematical sciences
  • 19. Using twitter with this course We are intending to use twitter with this course in 3 ways: 1.  As an alternative method for posting useful course specific information to students e.g. links to articles, emergency changes to lecture times etc. 2.  Enable students to ask questions about courses e.g. clarifying something from a lecture, asking about coursework specifications etc. 3.  Encourage students to help one another and create communities of practice. Using social media to engage students in mathematical sciences
  • 20. Using social media to engage students in mathematical sciences
  • 21. you could also use hashtags such as #COMP1314Lec1 if you are asking about something in the first lecture, #COMP1314Lab1 for the first lab session, #COMP1314CW for information about the coursework and so on. Just make sure that the hashtag includes #COMP1314 Using social media to engage students in mathematical sciences
  • 22. Twitter was introduced during the first tutorial session for 3 courses at UG and PG level, across 2 Schools within the Universitytoby 2 students in mathematical sciences Using social media engage lecturers (@DrEddeQuincey and @AvrilHocking).
  • 23. Using social media to engage students in mathematical sciences
  • 24. Tweets collected 1.  All tweets posted from lecturer accounts 2.  All tweets that contained the relevant course codes 3.  All direct messages and replies (for @DrEddeQuincey) Using social media to engage students in mathematical sciences
  • 25. created in April 2011 solely for student/University related tweets, currently has 130 followers Using social media to engage students in mathematical sciences
  • 26. a rough estimate is that 80 (62%) are present or past students within the University Using social media to engage students in mathematical sciences
  • 27. Using social media to engage students in mathematical sciences
  • 28. 289 tweets have been sent from the lecturer account between September 2011 and April 2012 Using social media to engage students in mathematical sciences
  • 29. ! frequency of terms used within those 289 tweets Using social media to engage students in mathematical sciences
  • 30. 161 tweets (56%) were @mentions i.e. the lecturer replying to a student’s tweet indicating a good level of 2 way- communication Using social media to engage students in mathematical sciences
  • 31. Using social media to engage students in mathematical sciences
  • 32. ! Using social media to engage students in mathematical sciences
  • 33. received 40 direct (private) messages from 11 students, all asking questions, again indicating a good level of 2-way communication Using social media to engage students in mathematical sciences
  • 34. The hashtags for the 2 courses had less impact than the use of messaging, with #COMP1444 being used 98 times (50% by the lecturer account) and #COMP1314, 75 times (33% by the lecturer account). Using social media to engage students in mathematical sciences
  • 35. Around 31% students used twitter as a way of communicating with the lecturer regarding the course and although a few individuals made attempts at sharing information by the use of hashtags, this was not the primary use Using social media to engage students in mathematical sciences
  • 36. Using social media to engage students in mathematical sciences
  • 37. Students were willing to sign up for twitter and the majority sent at least one tweet, but their continued use was very much dependent on whether they were already active users or whether they understood it’s potential uses during and after the course Using social media to engage students in mathematical sciences
  • 38. Communication Using social media to engage students in mathematical sciences
  • 39. A number of students have utilised twitter as a quick method of communication between themselves and the lecturer. This enabled for almost real time communication outside of lectures and tutorials and immediate resolution of issues Using social media to engage students in mathematical sciences
  • 40. Why not just use email? Using social media to engage students in mathematical sciences
  • 41. students have to ask concise questions that can be answered within the same limitation. From the lecturer point of view, replies can be quick and to the point, no need for email etiquette and format e.g. salutations and sign-offs. Using social media to engage students in mathematical sciences
  • 42. For lecturers that utilise twitter on a continuous basis as a natural part of their work, the ability to monitor and send quick replies to students via a range of devices is more efficient and does not get lost amongst other work related email. Using social media to engage students in mathematical sciences
  • 43. other students who follow the user who sent the @mention can also see the @reply from the lecturer, potentially reducing the number of communications that ask the same question. Using social media to engage students in mathematical sciences
  • 44. The hashtag course code was primarily only used by the lecturer and was sparsely used in either course to share information, discuss course content etc. by students. Using social media to engage students in mathematical sciences
  • 45. #TweetChats? #TweetUps? Using social media to engage students in mathematical sciences
  • 46. Using social media to engage students in mathematical sciences
  • 47. Using social media to engage students in mathematical sciences