This document summarizes the findings of an annual email marketing census conducted in 2011. Key findings include: - Many companies are sending more emails and spending more on email marketing compared to 2007. However, integration with other channels remains a challenge. - Email consistently provides high returns on investment but many companies still fail to implement best practices like testing. - Barriers to effective email include outdated lists, lack of focus on deliverability, and disconnected systems between email and other channels.