Ecotourism and Sustainable Tourism Conference (ESTC) (http://www.ecotourismconference.org) Presentation by Albert Teo, Managing Director, Borneo Eco Tours - "The Borneo Eco Tours/Sukau Rainforest Lodge Experience" presented September 2011. Session: 2.3 Financing Sustainability Initiatives: Strategies for Tourism Businesses. Organized by The International Ecotourism Society (http://www.ecotourism.org), the ESTC is a unique tourism industry annual conference providing practical solutions to advance sustainability goals for the tourism industry.

1. This presentation was presented at the Ecotourism and Sustainable Tourism Conference 2011 (ESTC 2011) , held in Hilton Head Island, South Carolina, USA, from September 19 th -21 st . Organized by The International Ecotourism Society (TIES), the ESTC is a unique annual conference providing practical solutions to advance sustainability goals for the tourism industry. Learn more about the ESTC: http://www.ecotourismconference.org ESTC on Twitter: http://www.twitter.com/ESTC_Tourism ESTC on Facebook: http://www.facebook.com/ESTC.Tourism The International Ecotourism Society | web www.ecotourism.org email info@ecotourism.org | tel +1 202 506 5033

2. Ecotourism & Sustainable Tourism Conference ESTC 19-21 September 2011, Hilton Head Island, SC, USA . Driving Change in Global Tourism “ From Profitable Businesses to Community Projects” Albert Teo Borneo Eco Tours/Sukau Rainforest Lodge/BEST Society Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

3. Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

4. Sabah Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

5. Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

7. To create and provide the most memorable holiday experience for our clients Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

8. Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

9. Triple Bottom Line Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

12. Rungus Longhouse Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

13. Kinabalu Park Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

14. Mesilau Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

15. Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST) Photocredit : Joe Bonaventure

16. Selingan Island Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

17. Kinabatangan Wildlife Sanctuary Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

18. Danum Valley Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

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21. Mulu National Park Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

22. Product Development Culinary Homestay Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

23. Bird watching Romance in Borneo Garnet Pitta Diard’s Trogon Product Development Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

26. "Employment is the first step out of poverty. It's at the core of economic development and social stability". Juan O. Somavia. Nobel Peace Prize winner (1969) / Director General ,ILO, 1999 . Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

27. Human Capital Development Capacity Building Sukau Rainforest Lodge Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

28. Static & Dynamic Interpretation Visitor’s Information Centre Sukau Guide Training Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

29. Sukau Rainforest Lodge is Asia’s Leading Green Hotel Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

31. Conservation Fellows Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST) Dr. Dale Straughan Professor Ross Dowling & Arq. Hector Ceballos-Lascurain Kari Ongong & Carol Patterson

32. Hornbill Boardwalk & Kari Boardwalk 2002 Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

34. Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies (BEST) Reducing Waste of Plastic Bottles Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST) To stop the purchase of 10,000 plastic bottles a year for Sandakan, Sukau and Selingan boat operations Sukau Thermos Mugs bearing icons of the forest in 4 vibrant colours were introduced in 2009

35. Gomantong Hall (2010) For conference / meeting

36. www.sukau.com Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

37. Communication Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST) Press Releases Since 1995 Website Since 1995 Borneo Ezone Since 2005

42. Networking with Universities & NGOs Kinabatangan Corridor of Life Tourism Operators Association or KiTA with WWF 2009 Edith Cowan University, Australia 2008 Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

45. Setting Key Performance Index KPI training in September 2009 Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

46. Robert Kiyosaki, 2009 2010 Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

49. Staff Book Reading List Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

50. Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

51. No. Name Executing Influencing Relationship Building Strategic Thinking 1 Albert Teo Chin Kion Focus Maximizer Connectedness Ideation/ Input 2 Adrian Trevor Migiu Restorative Command/ Self-Assurance Ideation/ Learner 3 Agnes Lawrence Communication/ Woo Connectedness/ Developer/ Emphaty 4 Asmudi Bin Bakri Belief/ Discipline Self-Assurance Developer Analytical 5 Baton Bijamin Discipline/ Focus/ Maximizer Individualization Strategic 6 Brett Andrew Taylor Communication/ Empathy/ Includer/ Positivity Strategic 7 Charro Aron Charles Restorative Developer/ Empathy/ Harmony/ Relator 8 Donnie Booysen Activator/ Self-Assurance Connectedness/ Developer Context 9 Hailin Gambud Consistency Woo Harmony/ Includer/ Positivity 10 Hilda Voo Arranger Woo Empathy/ Relator Analytical 11 Hong Yu Moi Achiever/ Arranger/ Focus/ Responsibility Individualization 12 Jessica Peter Achiever Self-Assurance Input/ Intellection/ Learner 13 Joebonaventure Matius Arranger/ Responsibility Adaptability/ Relator Ideation 14 Leslie Lau Arranger/ Focus/ Responsibility Relator Ideation 15 Redzuan Jaimis Deliberative Maximizer/ Self Assurance Relator Ideation 16 Rijel Sid Deliberative/ Focus Maximizer Relator Futuristic 17 Soong Shuk Sze @ Susan Arranger/ Responsibility Maximizer Connectedness Learner 18 Suriyati Nakib Achiever Positivity Context/ Learner/ Strategic 19 Susilawati Hengon Achiever/ Responsibility Individualization/ Relator Analytical 20 Timothy Teo Achiever/ Arranger/ Responsibility Individualization Learner 21 Tracy M. Ejos Arranger/ Responsibility Connectedness/ Includer Analytical 22 Verus John Jinus Achiever/ Focus Maximizer Futuristic/ Strategic 23 Victaria Moris Responsibility Activator Connectedness/ Individualization/ Relator 24 Willie Ki Ket Yun Deliberative/ Responsibility Competition Analytical/ Futuristic 25 Yap Siew Ching @ Shirley Responsibility/ Restorative Harmony Input/ Learner 26 Melissa Lim Connectedness Ideation/ Input/ Intellection/ Learner

52. Yu Moi handing out gifts to a Jireh Home resident (Orphanage & Shelter) Recreation and Welfare Club (RECWEL ) 2007 Participating in 2010 Kimihang Beach Cleaning Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

53. HELP Fund for staff Mr. Albert Teo presenting cash donation to Ephen, whose house was destroyed by fire in 2010 Since January 2010 Corporate Social Responsibilities Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

55. Cheshire Home & East Asia Pacific Regional Council of Cheshire Homes (EAPaCRC) Conference 8 th – 11 th Oct 2010 Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

56. Non Profit Foundation funded by BET/SRL: Borneo Ecotourism, Solutions and Technologies Society (B.E.S.T) 1. To promote sustainability of tourism 2. To promote and develop alternative employment. 3. Education on concepts and practice of ecotourism. 4. Apply modern technologies and environmental management practices. 5. To improve human and knowledge capitals. 6. Develop a Code of Practice on ecotour and ecolodge operations. 7. To explore areas of co-operation and common interests among the various stakeholders. www.bestsociety.org Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

57. “ In our interdependent world, you can't afford to let people lose out in pursuit of a decent life. Everyone must be a winner”. Professor Klaus Schwab Founder, World Economic Forum for Newsweek 31 January 2000 “ Social entrepreneurs are people who strive to pass on the idea that a person’s well being is dependent on the well being of others”. Paulo Coelho, Schwab Foundation for Social Entrepreneurship Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

58. “ I have come to the conclusion that charity couldn’t deliver the outcomes I was trying to achieve; primarily, the alleviation of poverty”. The End of Charity 2008 by Nic Frances Winner of Iremonger Award Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

60. Creating Value through Natural Capital Kinabatangan Wildlife Corridor Regeneration Project (KWICORP) Mrs. Wendy Dowling at Phase 1 Site year 2006 Prince Henrik and Tengku Adlin planting a tree seedling year 2001 Michelle Noronha, a volunteer and an in-house guide at Phase 1 Site in 2007 Phase 1 Site in June 2009 Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

62. Borneo Ecotourism Solutions & Technologies (BEST Society)

63. Mr. Muthusamy Suppiah, the National Coordinator of GEF-SGP handing over the mock cheque to BEST Society Chairman, Mr. Albert Teo for Kimihang projects 6 th May 2010 Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

65. Community Project Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST) Before Terongkongan Piping Project by ECU students, Australia, 19 April 2011 ECU volunteers in front of 3 new water tanks with a capacity of 2000 gallons each

66. Kelenanap Oxbow Lake Weed Clearing Project 1996 Biogas Project 2001 Community & Environmental Projects Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

68. Creating value through Developing Human Capital Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

69. Educational Tour for 3 Rungus Village Tourism leaders to Kota Kinabalu, Sabah Tea, Sandakan and Sukau 2006 Creating value through Developing Human Capital Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

70. Terongkongan Church, Kudat 2006 Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

71. Terongkongan Beach Cleaning Project 2008 Sponsored by the Sabah Environmental Action Committee (EAC) in conjunction with the World Environmental Day Extract from Daily Express 23 rd June 2008 Natural and Infrastructure Capital Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

74. Human Capital Development Seminar 12 April 2008, Bavanggazo Longhouse Kudat The Way Ahead - Matunggong Tourism Development Program 16 August 2008, Bavanggazo Longhouse Kudat Matunggong Community Development Committee (MCDC) Vision & Project Identification Workshop 15 October 2008 Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

75. Personal Financial Planning Seminar 19 September 2009 14 November 2009 Human Capital Development Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

76. Buying fresh river prawns from local villagers Engaging local village expertise in boat making that is used in river cruises Developing Human Capital Staff of Sukau Rainforest Lodge Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

77. Kudat Coco-pot 2008 Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

78. Social Entrepreneurship Projects Local handicraft Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

79. Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST) Kimihang Virgin Coconut Oil - VCO Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

80. Virgin Coconut Oil (VCO) Downstream Products Processing Course July 2011 Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

82. Creating value through CBET: Conclusions 1. Community lacks capital – human, business, knowledge. 2. Needs close supervision. 3. Charity/welfare create long term dependency. 4. Outside intervention and investment by government and private sector creates better chance of success, employment and sustainability to impart skill to community. 5. Leadership development and social entrepreneurship is critical for success. 6. Community understands benefits better than risk taking. 7. Use CBET as marketing tool for competitive advantage. 8. Capacity building by developing human capital is key to success to CBET. Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)

83. THANK YOU for Your Attention Borneo Eco Tours / Borneo Ecotourism, Solutions and Technologies Society (BEST)