From Ideas to Innovation: Formalizing Idea Management in SharePoint
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Joint webinar with Christian Buckley, MVP and CMO from Beezy, and Mike Oryszak, Senior Solution Architect with B&R Business Solutions discussing the value that idea management provides to the SharePoint knowledge management story. Live session included demo of Beezy Idea Campaigns. More info at www.Beezy.net and @followbeezy
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From Ideas to Innovation: Formalizing Idea Management in SharePoint
- 2. Introductions SharePoint as a Knowledge Center What is Idea Management? Demo Benefits of Idea Management in SharePoint Next Steps Agenda
- 3. Christian Buckley CMO at Beezy + Microsoft MVP www.buckleyplanet.com @buckleyplanet cbuck@beezy.net www.Beezy.net
- 4. Beezy is the premier enterprise collaboration solution for Microsoft Office 365 and SharePoint, extending the feature set and improving the user experience for on-premises, cloud, and hybrid deployments. We are on a mission to transform the way people work, and to help employees be more connected, innovative, and happy. Learn more at www.beezy.net or @FollowBeezy on Twitter.
- 7. SharePoint as a Knowledge Center
- 9. Captures many types of documentation Provides structure Taxonomy, Folksonomy Search-driven user experience SharePoint as a Knowledge Center
- 11. Where it fails: • Capturing tacit knowledge • Leveraging the dialog between documents • Driving the ideation process itself • It is only as useful as the data captured within the platform • …and your ability to get that data back out SharePoint as a Knowledge Center
- 13. Idea Management ≠ Knowledge Management What is idea management?
- 14. • “Organized brainstorming” • Gathering input, sorting and refining, and implementing • Idea management is also about surfacing ideas from your employees that may otherwise be lost within the daily shuffle • Shared input generated by the people who live and breathe the functional tasks, and who are best positioned to identify new ways to work new methods to optimize and improve and novel innovations that could have an impact to your bottom line What is idea management?
- 15. At its core, an idea management solution must provide a method for employees to: What is idea management?
- 16. This should be a highly interactive process • Promote broadly, as you don’t know where the best ideas might come from • Give people the opportunity to vote and comment • All inputs should be tagged and searchable, as they may become valuable knowledge assets • Review and assessment, allowing people to see what was achieved What is idea management?
- 19. Benefits of Idea Management in SharePoint
- 20. • Socializing ideas and capturing the wisdom of the crowd • Improved business alignment • Rich, contextual map of your content • Improved searchability, findability • Reduced operational costs Benefits of Idea Management in SharePoint
- 21. • Where most organizations fail with idea management is that they put ideation at the beginning of the process, and expect it to provide all of the answers. • The reality is that having a formal idea management process in place has more to do with unlocking the knowledge assets within your organization – and allowing your organization to leverage them to solve defined problems. Benefits of Idea Management in SharePoint
- 22. “Collaboration is not only about what teams try to achieve within their micro-worlds (departments, projects, etc.), but also about the important challenges that whole organizations face in a macro context. Beezy Idea Campaigns can bridge these two worlds.” ~Maximo Castagno Chief Product Officer at Beezy Benefits of Idea Management in SharePoint
- 23. Next Steps
- 24. Visit the Beezy booth (2044) at Ignite! Read the blog post Download the ebook Schedule a personal demo of Beezy Idea Campaigns using our contact form Get more information
- 25. Thank you! Christian Buckley Chief Marketing Officer, Beezy cbuck@beezy.net Mike Oryszak Senior Solution Architect, B&R Business Solutions moryszak@bandrsolutions.com
Notas do Editor
- Corporate knowledge comes in all shapes and formats When you talk about “Knowledge Management” you may have certain preconceptions.
- Examples: Defined methodology for project management Good at capturing deliverables Harder to gather, define, rate best practices Misses the contextual links between artifacts, people’s experiences
- 1. Submit ideas to a centralized location, where they can be expanded upon, edited, and appropriate supporting materials attached. 2. Share ideas with peers and managers, where they can be refined, defended, and expanded through the collective input of the team. 3. Align ideas with other existing plans and projects. An idea may closely match that of an existing plan, and steps may have already been taken to make the idea actionable. By allowing ideas to be discoverable and aligned with existing material it will further strengthen the idea. 4. Archive ideas, creating a knowledge-base of input from across the organization, with shared tags and conversation history that allows the team to leverage this historical data.