6. Speed, Volume & Complexity Touch tone (digital) phones Personal Computers Sputnik & Space race Affordable flying Mainframe computers Cell phones E-mail Instant Messaging Trains (standardized time zones) Electric typewriters Interstate Highway System Internet Automobiles Personal Fax Machines Assembly lines & mass production Late 1800’s 1900 1950 1960 1970 1980 1990 2000 Events that have increased the Speed , Complexity , & Volume of Work in the 20 th Century Wi-Fi
7.
8. Impacting Productivity and Results Context Assumptions, Thinking, Approach Work Habits Tools & Systems Infrastructure, Tips, Techniques