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The Case for Electronic Signatures
for Human Resources & Staffing
WHITE PAPER                                                                                                                 docusign.com




It’s no secret that customers are a vital part of
company success. An equally fundamental and                           “Using DocuSign has solved the headache of getting
                                                                       employee documents completed and signed. Now
essential part of a booming business is the
                                                                       the entire process is fast and easy for us and the
employees. Companies can differentiate themselves                      signer. And the time-savings is huge as DocuSign
with potential job candidates through their                            automatic signing reminders eliminate the need for
interactions with applicants. Given the fluctuating                     us to continually follow-up.”
job market, where health and tech sectors are rapidly                   Carrie Robuck, Human Resources
growing, small companies are hiring and large                           Orscheln
companies are laying off, it is more important than
ever to gain and retain the strongest employees.
                                                                     The time consumed by paperwork and signing isn’t solely in the
While there are countless ways to make a strong, positive            hands of the potential employee. There are layers upon layers
impression on your candidates, a surprising—and cost-saving—         of approvals required internally in order to finalize your new hire.
way to build the relationship is by using electronic signatures in   A process that could take weeks in a larger company or days in
all your documented interactions with them.                          a smaller could be shrunk to a day or just a few hours with an
                                                                     electronic signature solution.
Bring ‘Em on Board
Despite elevated unemployment rates, it’s not always easy for        The Green Effect
a company to find and hire good talent. According to Forrester        An underappreciated facet of electronic signatures being used
research, while unemployment rates are at an average of 10%,         as staffing solutions falls under the “green” umbrella. Electronic
within the tech sectors and related fields its closer to 4%. Baby     signatures virtually eliminate the need for paper for signing
boomers are retiring and there is a disconnect between open jobs     legally-binding agreements. And according to Time magazine,
and viable candidates, so holding on to the strongest talent you     recent studies show that generations born after the normalization
can is more important than ever—in fact, it’s being christened a     of recycling don’t want to work for companies known for
“talent shortage.” In May 2011, the index for recruiting difficulty   polluting practices. Recent studies by staffing firm Adecco USA
rose in both service and manufacturing sectors compared with         show that 33% of workers are more inclined to work for a green
a year earlier, based on the LINE employment index. Thus,            company, and more than 50% of workers wish their company
perception is becoming even more important when it comes             were more environmentally friendly. So when it comes to the
to employers looking to staff up, in order for them to compete       dividing line between your company and any other, electronic
with the industry giants who can offer benefits and salaries that     signatures could be the deciding factor.
younger companies cannot. Electronic signatures can enhance
your company’s reputation as an innovative company that cares        Gain and Retain
about making the lives of employees better.
                                                                     Electronic signatures speed up the recruiting process while also
                                                                     reducing administrative time spent on other HR documenta-
Timing Is Everything                                                 tion—that way HR can spend time retaining the employees
Time is money—and electronic signatures are the fastest and          you’ve gained, offering a competitive advantage over other
easiest way to sign documents, such as offer letters. No paper,      companies. After all, in a 2011 survey done by Lumesse, a
no faxing or scanning and emailing. Electronic signatures show       projected one out of every three employees are expecting to
the applicant the speed and efficiency they can come to expect        leave their jobs due to dissatisfaction. A key way to improve
within your company. That speed and efficiency when applied to        satisfaction is to give employees resources that help them save
on-boarding also diminishes the window of time in which your         time in things like annual open enrollment.
talent can be found by and lost to another company.

                                                                                                                               Continued
W HI T E PA P E R                                                                                                                                                                                      docusign.com




What to Consider
When considering an electronic signature provider to reduce on-                                           •   33% of workers are more inclined to work for a
boarding cycles, it’s important to consider a few crucial aspects:                                            green company
Ease of Use – When in discussions with a potential employee, the
                                                                                                          •   52% of workers wish their company was more
easier and more painless you can make the process, the happier
and more accommodating they will be. Find an electronic                                                       environmentally friendly
signature solution that is efficient and simple, that doesn’t                                              •   Unemployment rates are at an average of 10%
require expensive programs or delayed downloads. Remember,
the easier it is, the faster it is to complete.                                                           •   Unemployment rates in tech-related sectors
Visibility – It is important to track each step as the document                                               are 4%
goes through the levels of the on-boarding process. Instead
of spending time personally going from approval to approval,                                                                                                                         Source: Adecco USA
find an electronic signature service that does it for you, one that
enables you to have multiple people sign the same document
                                                                                                      In It to Win It
in the correct order, as well as sending reminders to speed up                                        It’s a dog-eat-dog job market out there, and only the strongest
the process.                                                                                          companies survive. To equip your company with the best
                                                                                                      candidates and the best tools for survival, you must begin
Legally Binding – With the personal information used during the                                       to differentiate yourself from the competition. Prove to your
on-boarding process, you want a secure solution for both you                                          candidates that you are efficient, establish yourself as green-
and your new team member. A complete audit trail and tamper-                                          friendly, and prove that there is a finite and simple process and
proof virtual seal of the signed documents, as well as through a                                      solution within your company. When Human Resources spends
secure and encrypted web page.                                                                        their valuable time guarding your most pivotal resource instead of
Mobile – With the increasingly mobile way people are managing                                         getting lost in the maze of approvals, signatures and paperwork,
their lives and the relatively short window during which skilled                                      your company wins.
professionals are on the job market, the speed and accessibility
of a company can be the difference between them signing with                                             Employees’ Green Preferences
you or signing with something else. Look for a solutions provider
with a versatile and secure mobile option that lets you send, sign
and track contracts and documents.
                                                                                                                           15%                                                      More Inclined to Work
Branding – You want to provide a positive and consistent                                                                                                                            for a Green Company
experience for employees—especially as they are looking to join                                                                                      33%
the company. Look for a solution that allows you to incorporate
                                                                                                                                                                                    Wish Their Company
your branding so the signers will feel the experience is consistent                                                                                                                 Was More Green
with your company’s identity: one that’s efficient and fast.
                                                                                                                           52%
                                                                                                                                                                                    Indifferent




                                                                                                                                                                                     Source: Adecco USA



About DocuSign, Inc.
DocuSign transforms the way people like you work, live and connect by helping you finish business faster than ever before. DocuSign makes it easy for
businesses of all sizes to send, sign, track and store documents in the cloud. With virtually no paper waste, you can cut costs, “go green” and improve
the customer experience because it’s accessible anytime, anywhere, on any device. Your world works better with DocuSign. To try DocuSign, go to
docusign.com or call one of our Corporate Account Executives at 1-877-720-2040.

                                    1301 Second Avenue, Suite 2000 | Seattle, Washington 98101 | toll free 866.219.4318 | docusign.com
                                    Copyright © 2003-2011 DocuSign, Inc. All rights reserved. DocuSign, the DocuSign logo, “Close it in the Cloud”, SecureFields, Stick-eTabs, PowerForms, “The fastest way to get a
                                    signature”, The No-Paper logo, Smart Envelopes, SmartNav, “DocuSign It!”, “The World Works Better with DocuSign” and ForceFields are trademarks or registered trademarks of
                                    DocuSign, Inc. in the United States and or other countries. All other trademarks and registered trademarks are the property of their respective holders.

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White paper: The Case for Electronic Signatures

  • 1. The Case for Electronic Signatures for Human Resources & Staffing WHITE PAPER docusign.com It’s no secret that customers are a vital part of company success. An equally fundamental and “Using DocuSign has solved the headache of getting employee documents completed and signed. Now essential part of a booming business is the the entire process is fast and easy for us and the employees. Companies can differentiate themselves signer. And the time-savings is huge as DocuSign with potential job candidates through their automatic signing reminders eliminate the need for interactions with applicants. Given the fluctuating us to continually follow-up.” job market, where health and tech sectors are rapidly Carrie Robuck, Human Resources growing, small companies are hiring and large Orscheln companies are laying off, it is more important than ever to gain and retain the strongest employees. The time consumed by paperwork and signing isn’t solely in the While there are countless ways to make a strong, positive hands of the potential employee. There are layers upon layers impression on your candidates, a surprising—and cost-saving— of approvals required internally in order to finalize your new hire. way to build the relationship is by using electronic signatures in A process that could take weeks in a larger company or days in all your documented interactions with them. a smaller could be shrunk to a day or just a few hours with an electronic signature solution. Bring ‘Em on Board Despite elevated unemployment rates, it’s not always easy for The Green Effect a company to find and hire good talent. According to Forrester An underappreciated facet of electronic signatures being used research, while unemployment rates are at an average of 10%, as staffing solutions falls under the “green” umbrella. Electronic within the tech sectors and related fields its closer to 4%. Baby signatures virtually eliminate the need for paper for signing boomers are retiring and there is a disconnect between open jobs legally-binding agreements. And according to Time magazine, and viable candidates, so holding on to the strongest talent you recent studies show that generations born after the normalization can is more important than ever—in fact, it’s being christened a of recycling don’t want to work for companies known for “talent shortage.” In May 2011, the index for recruiting difficulty polluting practices. Recent studies by staffing firm Adecco USA rose in both service and manufacturing sectors compared with show that 33% of workers are more inclined to work for a green a year earlier, based on the LINE employment index. Thus, company, and more than 50% of workers wish their company perception is becoming even more important when it comes were more environmentally friendly. So when it comes to the to employers looking to staff up, in order for them to compete dividing line between your company and any other, electronic with the industry giants who can offer benefits and salaries that signatures could be the deciding factor. younger companies cannot. Electronic signatures can enhance your company’s reputation as an innovative company that cares Gain and Retain about making the lives of employees better. Electronic signatures speed up the recruiting process while also reducing administrative time spent on other HR documenta- Timing Is Everything tion—that way HR can spend time retaining the employees Time is money—and electronic signatures are the fastest and you’ve gained, offering a competitive advantage over other easiest way to sign documents, such as offer letters. No paper, companies. After all, in a 2011 survey done by Lumesse, a no faxing or scanning and emailing. Electronic signatures show projected one out of every three employees are expecting to the applicant the speed and efficiency they can come to expect leave their jobs due to dissatisfaction. A key way to improve within your company. That speed and efficiency when applied to satisfaction is to give employees resources that help them save on-boarding also diminishes the window of time in which your time in things like annual open enrollment. talent can be found by and lost to another company. Continued
  • 2. W HI T E PA P E R docusign.com What to Consider When considering an electronic signature provider to reduce on- • 33% of workers are more inclined to work for a boarding cycles, it’s important to consider a few crucial aspects: green company Ease of Use – When in discussions with a potential employee, the • 52% of workers wish their company was more easier and more painless you can make the process, the happier and more accommodating they will be. Find an electronic environmentally friendly signature solution that is efficient and simple, that doesn’t • Unemployment rates are at an average of 10% require expensive programs or delayed downloads. Remember, the easier it is, the faster it is to complete. • Unemployment rates in tech-related sectors Visibility – It is important to track each step as the document are 4% goes through the levels of the on-boarding process. Instead of spending time personally going from approval to approval, Source: Adecco USA find an electronic signature service that does it for you, one that enables you to have multiple people sign the same document In It to Win It in the correct order, as well as sending reminders to speed up It’s a dog-eat-dog job market out there, and only the strongest the process. companies survive. To equip your company with the best candidates and the best tools for survival, you must begin Legally Binding – With the personal information used during the to differentiate yourself from the competition. Prove to your on-boarding process, you want a secure solution for both you candidates that you are efficient, establish yourself as green- and your new team member. A complete audit trail and tamper- friendly, and prove that there is a finite and simple process and proof virtual seal of the signed documents, as well as through a solution within your company. When Human Resources spends secure and encrypted web page. their valuable time guarding your most pivotal resource instead of Mobile – With the increasingly mobile way people are managing getting lost in the maze of approvals, signatures and paperwork, their lives and the relatively short window during which skilled your company wins. professionals are on the job market, the speed and accessibility of a company can be the difference between them signing with Employees’ Green Preferences you or signing with something else. Look for a solutions provider with a versatile and secure mobile option that lets you send, sign and track contracts and documents. 15% More Inclined to Work Branding – You want to provide a positive and consistent for a Green Company experience for employees—especially as they are looking to join 33% the company. Look for a solution that allows you to incorporate Wish Their Company your branding so the signers will feel the experience is consistent Was More Green with your company’s identity: one that’s efficient and fast. 52% Indifferent Source: Adecco USA About DocuSign, Inc. DocuSign transforms the way people like you work, live and connect by helping you finish business faster than ever before. DocuSign makes it easy for businesses of all sizes to send, sign, track and store documents in the cloud. With virtually no paper waste, you can cut costs, “go green” and improve the customer experience because it’s accessible anytime, anywhere, on any device. Your world works better with DocuSign. To try DocuSign, go to docusign.com or call one of our Corporate Account Executives at 1-877-720-2040. 1301 Second Avenue, Suite 2000 | Seattle, Washington 98101 | toll free 866.219.4318 | docusign.com Copyright © 2003-2011 DocuSign, Inc. All rights reserved. DocuSign, the DocuSign logo, “Close it in the Cloud”, SecureFields, Stick-eTabs, PowerForms, “The fastest way to get a signature”, The No-Paper logo, Smart Envelopes, SmartNav, “DocuSign It!”, “The World Works Better with DocuSign” and ForceFields are trademarks or registered trademarks of DocuSign, Inc. in the United States and or other countries. All other trademarks and registered trademarks are the property of their respective holders.