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Presented by: Noah Elkin Principal Analyst @noahelkin F E B R U A R Y  2 4  2 0 1 1 Smart Devices: Phones, Tablets and More—Opportunities for Marketers   Sponsored   by:
Agenda  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Twitter: #eMwebinar
Growth Trends: Smartphones
The number of US smartphone users will  rise by nearly 50%  from 2011 to 2015
Asia-Pacific and Western Europe  lead the world  in total smartphone users
US smartphone ownership is growing more quickly  among recent phone buyers Twitter: #eMwebinar
The  trend toward purchasing smartphones  is also evident  outside  the US
Smartphone buyers want a device that is part of  larger mobile media ecosystem
Growth Trends: Tablets
 
Apple’s iPad and onslaught of Android tablets will  push global sales up five-fold  by 2012
The  iPad owns  the tablet market…for now Twitter: #eMwebinar
US will account for the  majority of near-term tablet  demand
Tablet awareness and purchase intent are  healthy,  particularly among younger consumers
Death of the ereader appears to be  premature
Rising Competition  in Devices and Operating Systems
Apple’s  iOS will remain the dominant US smartphone platform in 2011, but  Android will pull ahead  in 2012 Twitter: #eMwebinar
Android increasingly popular among  recent smartphone  purchasers
Android is the most popular smartphone platform  among younger adults
On a global level,  Android will also gain ground by 2014  Twitter: #eMwebinar
[object Object],[object Object],[object Object],Can the  Nokia-Microsoft strategic alliance  disrupt the mobile ecosystem?
Tablets  constitute an additional front  in the  same OS platform battle
Evolving Usage Patterns
Smartphone owners represent  80%   of all US  mobile internet users
Disparity between smartphone and feature phone users is  growing Twitter: #eMwebinar
Mobile social networking  is more prevalent among US smartphone users Source: comScore, “2010 Mobile Year in Review,” Feb 2011
Smartphone users in emerging markets over-index for many  key retail activities Source: Accenture, “Retail Applications of Mobile,” Dec 2010
Tablets have quickly become  daily fixtures  for many activities
Opportunity for tablets  in the enterprise  is growing Source: ChangeWave Research, Dec 2011
Marketing and Advertising Implications
Global executives see  multiple platform usage  as a key trend affecting their business
Marketers see  advertising opportunities  on a range of smart devices Twitter: #eMwebinar
[object Object],[object Object],[object Object],Contest of  apps vs. browsers  will not result in an either/or outcome
Growth in free apps  outpaced that of paid apps across every OS platform  in 2010
Paid app prices are  decreasing…
… while in-app purchases are emerging as a  more important revenue stream  for developers and brands
To get noticed, brands should market their apps  across multiple channels
Smartphone users are  more likely to recall  seeing ads…
… but  variations in other brand metrics  between smartphone and feature phone users are  minimal  Twitter: #eMwebinar
Tablet owners are more receptive to a  range of advertising formats
[object Object],[object Object],[object Object],[object Object],Key takeaways
Ray Pun  |  Senior Manager, Product Marketing Mobile Solutions Overview
Mobile Value Proposition Collect the right data Compelling Experiences Data-driven Decisions
Benefits of Mobile Solutions  Mobile Sites Mobile Apps Video Feature Phone Smart Phone Tablet Online Marketing Suite A (CONTROL) B (ALTERNATE)  Mobile Sites Mobile Apps Video
MyNewPlace:  Success Story ,[object Object],[object Object],[object Object],“ With Adobe SiteCatalyst, we can track and compare user behavior and lead generation across our three platforms:  web, mobile web, and iPhone app.” CTO and VP of Engineering MyNewPlace ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Smart Devices: Phones, Tablets and More —  Opportunities for Marketers Questions & Answers Registrants will receive an email tomorrow that includes a link to view the deck and webinar recording.  For more discussion, please join us after the webinar on LinkedIn. Search for the eMarketer Group and click on Discussions.  To learn about  eMarketer Total Access  please visit  www.emarketer.com /products or contact us: (800) 405-0844 or  [email_address]   Presented by: Noah Elkin Principal Analyst, eMarketer, Inc. @noahelkin Twitter Hashtag: #eMwebinar Sponsored   by :

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eMarketer Webinar: Smart Devices: Phones, Tablets & More--Opportunities for Marketers

Editor's Notes

  1. Thank you to everyone for joining us for this morning. We ’ve got a pretty packed agenda. We ’re going to start off by setting the context for the mobile marketing opportunity, looking at 7 key mobile usage and device trends. What we’re starting to see, unlike in past years, is the combination of a critical mass of users, with the right kinds of devices, and using those devices in ways that make them more receptive to marketers and content. Part of this is the degree to which the category of mobility has changed thanks to the evolution of devices. Your audience is not just using phones but now, thanks to the arrival of the iPad, they ’re now using tablets as well. So we ’ll take a look at some of those trends and what the implications are for targeting this changing breed of always-on consumer. We ’ll also take a look at the mobile marketing landscape. And because much of the engagement on mobile devices is being driven by applications, we’ll look at where the opportunities lie for reaching consumers through apps. Then we ’ll focus on some specific examples and best practices across 3 key industries – automotive, consumer products and retail We ’ll conclude with some key takeaways and then we’ll segue into the Q&A.
  2. The bottom line:  Smartphone owners still represent a minority of mobile users, but their ranks are growing at a faster pace than feature phone owners. Consumer interest in acquiring smarter mobile devices is rising, particularly in emerging markets, where smartphones represent many users’ primary mobile internet access device. Marketers should closely monitor these trends over the next 12 to 18 months.
  3. The bottom line:  Smartphone owners still represent a minority of mobile users, but their ranks are growing at a faster pace than feature phone owners. Consumer interest in acquiring smarter mobile devices is rising, particularly in emerging markets, where smartphones represent many users’ primary mobile internet access device. Marketers should closely monitor these trends over the next 12 to 18 months.
  4. Among consumers ages 6 to 12, the iPad ranked first, nearly double the rate of all consumers – 31%.
  5. Thank you to everyone for joining us for this morning. We ’ve got a pretty packed agenda. We ’re going to start off by setting the context for the mobile marketing opportunity, looking at 7 key mobile usage and device trends. What we’re starting to see, unlike in past years, is the combination of a critical mass of users, with the right kinds of devices, and using those devices in ways that make them more receptive to marketers and content. Part of this is the degree to which the category of mobility has changed thanks to the evolution of devices. Your audience is not just using phones but now, thanks to the arrival of the iPad, they ’re now using tablets as well. So we ’ll take a look at some of those trends and what the implications are for targeting this changing breed of always-on consumer. We ’ll also take a look at the mobile marketing landscape. And because much of the engagement on mobile devices is being driven by applications, we’ll look at where the opportunities lie for reaching consumers through apps. Then we ’ll focus on some specific examples and best practices across 3 key industries – automotive, consumer products and retail We ’ll conclude with some key takeaways and then we’ll segue into the Q&A.
  6. Thank you to everyone for joining us for this morning. We ’ve got a pretty packed agenda. We ’re going to start off by setting the context for the mobile marketing opportunity, looking at 7 key mobile usage and device trends. What we’re starting to see, unlike in past years, is the combination of a critical mass of users, with the right kinds of devices, and using those devices in ways that make them more receptive to marketers and content. Part of this is the degree to which the category of mobility has changed thanks to the evolution of devices. Your audience is not just using phones but now, thanks to the arrival of the iPad, they ’re now using tablets as well. So we ’ll take a look at some of those trends and what the implications are for targeting this changing breed of always-on consumer. We ’ll also take a look at the mobile marketing landscape. And because much of the engagement on mobile devices is being driven by applications, we’ll look at where the opportunities lie for reaching consumers through apps. Then we ’ll focus on some specific examples and best practices across 3 key industries – automotive, consumer products and retail We ’ll conclude with some key takeaways and then we’ll segue into the Q&A.
  7. Thank you to everyone for joining us for this morning. We ’ve got a pretty packed agenda. We ’re going to start off by setting the context for the mobile marketing opportunity, looking at 7 key mobile usage and device trends. What we’re starting to see, unlike in past years, is the combination of a critical mass of users, with the right kinds of devices, and using those devices in ways that make them more receptive to marketers and content. Part of this is the degree to which the category of mobility has changed thanks to the evolution of devices. Your audience is not just using phones but now, thanks to the arrival of the iPad, they ’re now using tablets as well. So we ’ll take a look at some of those trends and what the implications are for targeting this changing breed of always-on consumer. We ’ll also take a look at the mobile marketing landscape. And because much of the engagement on mobile devices is being driven by applications, we’ll look at where the opportunities lie for reaching consumers through apps. Then we ’ll focus on some specific examples and best practices across 3 key industries – automotive, consumer products and retail We ’ll conclude with some key takeaways and then we’ll segue into the Q&A.
  8. Mobile was used by 29% of US ad agencies in Q4 2010.
  9. Our value proposition focuses on providing solutions to measure and collect the right data from mobile sites and mobile apps, providing a single place to access key analytics about your mobile visitors and their level of engagement, and providing products for optimizing mobile content to achieve business success.
  10. With SiteCatalyst, Adobe provides “one place” to measure, analyze and optimize integrated data from mobile channels and other online channels such as web, search and email. Organizations save time and money by eliminating the need to integrate data from multiple data sources (e.g., mobile only analytics vendor or free solutions). Also, SiteCatalyast can measure any mobile content including mobile optimized websites, native mobile applications, and video on leading media sites such as ESPN and NBC. SiteCatalyst provides measurement and tracking of any mobile device including feature phones, Smartphones, and Tablets. In addition, via Adobe Test and Target, marketers can optimize mobile content for specific audiences and help you improve key metrics related to conversions and revenue.
  11. Challenge MyNewPlace helps consumers who are looking for a new rental apartment or home by connecting renters with apartment owners or property managers. Because building an iPhone app is a high investment for a small company, MyNewPlace wanted to accurately measure the app’s use and effectiveness to be sure it was worth the continued investment. After measuring the app’s initial download and usage, the company needed the ability to continually optimize the iPhone app, web, and mobile web experience that it was offering its customers. Results • 26% increase in conversion on mobile optimized website • iPhone app shown to convert at nearly double the rate of the website • Ability to measure phone leads initiated by iPhone app (click to call) • Achieved ROI ahead of anticipated Schedule “ With Adobe SiteCatalyst, we can track and compare user behavior and lead generation across our three platforms—web, mobile web, and iPhone.” Kenneth Cluff, CTO and VP of Engineering, MyNewPlace