17. Voice Enabled
Voice Application
Application
Needs Voice Doesn’t Need Voice
Voice Needs Dumber Than A
are Complex Bag of Rocks
18. Voice Enabled
Voice Application
Application
Needs Voice Doesn’t Need Voice
Voice Needs Dumber Than A
are Complex Bag of Rocks
Keeps State
19. Voice Enabled
Voice Application
Application
Needs Voice Doesn’t Need Voice
Voice Needs Dumber Than A
are Complex Bag of Rocks
Keeps State Stateless
20. Voice Enabled
Voice Application
Application
Needs Voice Doesn’t Need Voice
Voice Needs Dumber Than A
are Complex Bag of Rocks
Keeps State Stateless
High Integration
21. Voice Enabled
Voice Application
Application
Needs Voice Doesn’t Need Voice
Voice Needs Dumber Than A
are Complex Bag of Rocks
Keeps State Stateless
High Integration Zero Integration
22. What CEBP Tools Look Like
Small number of targeted “Methods”
Notification, Diary, Click to Call, Instant Conference
Emphasis on frictionless software integration
Seamlessly lives in the existing software tool chain
Supports business accounting functions
23. Conclusions
People do what they know
For CEBP, Voice is a Spice
We need tools that make sense to the tool user
Dear Room : You’re in the way. Get out of the way.