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Closing the 2-Sigma Gap
Eight Strategies to Replicate
One-to-One Tutoring
in Blended Learning
David W. Denton
David A. Wicks
Vicki Eveland
Seattle Pacific University
Sloan Consortium Blended Learning Conference, 2013
Closing the 2 Sigma Gap
Definitions
(Bloom, 1984)
Effects
(Bloom, 1984)
How can instructors replicate
characteristics of one-to-one tutoring in
blended learning courses?
Variables for Consideration
Improving instructional materials
Enhancing peer interactions
Considering student differences
Engaging higher mental processes
Eight Strategies
	
  
Improving	
  instruc/onal	
  materials	
  
1	
  Quan/ty	
  of	
  Instruc/on	
  
2	
  Cues	
  and	
  Explana/ons	
  
	
  
Enhancing	
  peer	
  interac/ons	
  
3	
  Coopera/ve	
  Learning	
  
4	
  Class	
  Environment	
  
	
  
Considering	
  student	
  differences	
  
5	
  Tutorial	
  Instruc/on	
  
6	
  Feedback	
  
	
  
Engaging	
  higher	
  mental	
  processes	
  
7	
  Metacogni/ve	
  Training	
  
8	
  Goals	
  
Improving Instructional Materials
1	
  Quan/ty	
  of	
  instruc/on	
  
2	
  Cues	
  and	
  explana/ons	
  
1 Quantity of Instruction
The	
  amount	
  of	
  guidance,	
  prepara/on,	
  &	
  coaching	
  provided	
  to	
  students	
  in	
  a	
  course	
  
	
  
Blended	
  learning	
  offers	
  the	
  opportunity	
  for	
  increased	
  quan/ty	
  of	
  instruc/on	
  
	
  
BeOer	
  prac/ces	
  
Concise	
  organiza/on	
  of	
  materials,	
  management	
  
Differen/ate	
  between	
  online	
  and	
  face-­‐to-­‐face	
  components	
  
Realis/c	
  expecta/ons	
  regarding	
  complexity	
  of	
  content	
  
Accountability,	
  feedback,	
  and	
  reflec/on	
  
Metacogni/ve	
  training	
  
(Abdullah, 2012; Nissen & Tea, 2012)
Improving Quantity of Instruction
Online	
  resources	
  showing	
  what	
  or	
  how	
  
	
  
Face	
  /me	
  to	
  coach	
  students	
  through	
  applica/on	
  
	
  
Linking	
  students	
  to	
  addi/onal	
  resources	
  
	
  
Access	
  to	
  review	
  material	
  for	
  par/cularly	
  challenging	
  content	
  
	
  
Providing	
  resources	
  and	
  instruc/on	
  for	
  a	
  student	
  to	
  access	
  at	
  convenience	
  
2 Cues and Explanations
Informa/on	
  or	
  ques/ons	
  shared	
  by	
  instructor	
  or	
  
students	
  to	
  help	
  scaffold	
  understanding	
  
Improving Cues and Explanations
Instruc/onal	
  decision-­‐making	
  tree	
  
	
  
	
  
Face	
  /me	
  to	
  understand	
  nonverbal	
  
expressions	
  
	
  
	
  
Asynchronous	
  discussions	
  to	
  allow	
  /me	
  
to	
  reflect	
  prior	
  to	
  responding	
  
	
  
	
  
Web	
  conference	
  to	
  understand	
  nonverbal	
  
expressions	
  if	
  face	
  /me	
  isn't	
  available	
  
(Frey	
  &	
  Fisher,	
  2010)	
  
Enhancing Peer Interactions
3	
  Coopera/ve	
  learning	
  
4	
  Class	
  environment	
  
3 Cooperative Learning
Use	
  of	
  small	
  groups	
  so	
  that	
  students	
  work	
  
together	
  to	
  maximize	
  their	
  own	
  and	
  each	
  
others'	
  learning	
  
(Johnson, Johnson, & Smith, 1991)
Cogni/ve	
  Presence	
  
(Rourke, Anderson, Garrison, & Archer, 2001)
Collaborate	
  on	
  
Deliverable	
  
(Charter,	
  Essay,	
  
or	
  Presenta/on)	
  
Complete	
  
Deliverable,	
  
Reflect	
  on	
  
process	
  	
  	
  
Review	
  
Collabora/ve	
  
Script	
  Ques/ons	
  
Post	
  to	
  Personal	
  
Area,	
  Outline	
  
Collabora/ve	
  
Response	
  
Post	
  to	
  Personal	
  
Area,	
  Outline	
  
Collabora/ve	
  
Response	
  
Review	
  
Collabora/ve	
  
Script	
  Ques/ons	
  
Complete	
  
Deliverable,	
  
Reflect	
  on	
  
process	
  	
  	
  
Collaborate	
  on	
  
Deliverable	
  
(Charter,	
  Essay,	
  
or	
  Presenta/on)	
  
Improving Cooperative Learning
1.  Choose	
  an	
  appropriate	
  small	
  group	
  project	
  
2.  Iden/fy	
  suitable	
  collabora/ve	
  tools	
  
3.  Incorporate	
  a	
  collabora/ve	
  script	
  
4.  Organize	
  the	
  project	
  with	
  phases	
  for	
  major	
  milestones	
  
5.  Include	
  specific	
  deadlines	
  for	
  individual	
  and	
  group	
  work	
  
6.  Form	
  homogenous	
  or	
  heterogeneous	
  teams	
  
7.  Provide	
  training	
  for	
  technology	
  and	
  collabora/on	
  techniques	
  
8.  Assess	
  evidence	
  of	
  individual-­‐group	
  par/cipa/on	
  acer	
  each	
  phase	
  (process)	
  
9.  Request	
  student	
  reflec/on	
  on	
  collabora/ve	
  process	
  acer	
  each	
  phase	
  
10.  Assess	
  deliverables	
  or	
  products	
  acer	
  each	
  phase	
  (product)	
  
(Wicks, Lumpe, Denton, 2012)
4 Class Environment
Communica/on	
  
Characteris/cs	
  of	
  an	
  Effec/ve	
  LMS	
  
(Elias, 2010; Higgins et al., 2005)
Improving Communication through
LMS Organization
Equitable	
  use	
  
All	
  content	
  online	
  
	
  
	
  
Simple	
  and	
  intui/ve	
  
Interface	
  
Naviga/on	
  
Tolerance	
  for	
  error	
  
Edit	
  posts	
  
Resubmission	
  
	
  
Instruc/onal	
  climate	
  
Regular	
  email	
  contact	
  
Individual	
  consulta/on	
  
Simple and Intuitive
	
  
Organize	
  content	
  
Labels	
  
Considering Student Differences
5	
  Tutorial	
  instruc/on	
  
6	
  Feedback	
  
5 Tutorial Instruction
Individualized	
  instruc/on	
  that	
  supports	
  regular	
  
classroom	
  instruc/on	
  
Improving Tutorial Instruction
Replace	
  or	
  enhance	
  lectures	
  with	
  short,	
  interac/ve	
  online	
  tutorials	
  
	
  
Provide	
  background	
  material,	
  example	
  problems,	
  problem-­‐solving	
  opportuni/es	
  
	
  
Supply	
  immediate	
  automated	
  feedback	
  
	
  
Include	
  face-­‐to-­‐face	
  tutorials	
  using	
  PIM	
  
(Garrison & Vaughan, 2011)
6 Feedback
Informa/on	
  provided	
  by	
  an	
  agent	
  (e.g.,	
  teacher,	
  
peer,	
  book,	
  parent,	
  self,	
  experience)	
  regarding	
  
aspects	
  of	
  one’s	
  performance	
  or	
  understanding	
  
(Hattie & Timperley 2007)
Characteristics of Effective Feedback
Performance	
  criteria,	
  direc/on	
  for	
  improving	
  
	
  
Opportunity	
  for	
  correc/ons	
  
	
  
Efficient,	
  /mely	
  delivery	
  
	
  
Customized	
  
	
  
Developed	
  
Improving Feedback
Developed	
  
Conversa/onal	
  tone	
  
Opening	
  or	
  closing	
  comment	
  
Support	
  comments	
  throughout	
  
Avoids	
  iden/fying	
  same	
  error	
  
Beyond	
  brief	
  comments	
  "good"	
  
(McGrath, Taylor, & Pychyl, 2011)
Engaging Higher Mental Processes
7	
  Metacogni/ve	
  training	
  
8	
  Goals	
  
7 Metacognitive Training
Metacogni/on	
  -­‐	
  engaging	
  higher	
  mental	
  processes	
  involves	
  metacogni/ve	
  
and	
  cogni/ve	
  dimensions	
  
	
  
Metacogni/on	
  focuses	
  on	
  the	
  ac/ve	
  par/cipa/on	
  of	
  the	
  individual	
  in	
  his	
  or	
  
her	
  thinking	
  process	
  
(Stewart and Landine 1995)
Kinds	
  of	
  Metacogni/ve	
  Knowledge	
  
Strategy	
  
	
  
Task	
  
	
  
How,	
  when,	
  why,	
  where	
  to	
  
apply	
  strategy	
  
	
  
Self	
  
	
  
Learner	
  awareness	
  of	
  
strengths	
  and	
  weaknesses	
  
	
  
Improving Metacognitive Training
Students	
  engaging	
  in	
  blended	
  learning	
  struggle	
  with	
  managing	
  
/me,	
  priori/zing	
  ac/vi/es,	
  and	
  organizing	
  learning	
  materials	
  so	
  
they	
  may	
  need	
  explicit	
  training	
  in	
  all	
  of	
  the	
  areas	
  of	
  
metacogni/ve	
  knowledge	
  
(Yang, 2012)
8 Goals
Goal	
  -­‐	
  the	
  end	
  toward	
  which	
  effort	
  is	
  directed	
  
Outcome	
  -­‐	
  something	
  that	
  follows	
  as	
  a	
  result	
  
Objec/ve	
  -­‐	
  an	
  aim,	
  goal,	
  or	
  end	
  of	
  ac/on	
  
Characteristics of Goals
Fact,	
  idea,	
  principle,	
  capability,	
  skill,	
  concept,	
  
technique,	
  value,	
  feeling	
  
Specific	
  
Self-­‐assess	
  
Evidence	
  
Improving Goals
Reflec/ve	
  Wri/ng	
  
	
  
1.	
  Cita/on	
  of	
  goal	
  
2.	
  Presenta/on	
  of	
  evidence	
  
	
  
3.	
  Asser/on	
  of	
  evidence-­‐competence	
  
	
  
4.	
  Summary	
  of	
  what	
  was	
  learned	
  
	
  
5.	
  Iden/fica/on	
  of	
  future	
  steps	
  
(Guldberg & Pilkington, 2007)
Eight Strategies
	
  
Improving	
  instruc/onal	
  materials	
  
1	
  Quan/ty	
  of	
  Instruc/on	
  
2	
  Cues	
  and	
  Explana/ons	
  
	
  
Enhancing	
  peer	
  interac/ons	
  
3	
  Coopera/ve	
  Learning	
  
4	
  Class	
  Environment	
  
	
  
Considering	
  student	
  differences	
  
5	
  Tutorial	
  Instruc/on	
  
6	
  Feedback	
  
	
  
Engaging	
  higher	
  mental	
  processes	
  
7	
  Metacogni/ve	
  Training	
  
8	
  Goals	
  
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  Learning	
  Technology,	
  20(2),	
  1-­‐17.	
  
Yang,	
  Y.	
  (2012).	
  Blended	
  learning	
  for	
  college	
  students	
  with	
  English	
  reading	
  difficul/es.	
  Computer	
  Assisted	
  Language	
  Learning,	
  25(5),	
  393-­‐410.	
  

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Closing the 2-Sigma Gap: Eight Strategies to Replicate One-to-One Tutoring in Blended Learning

  • 1. Closing the 2-Sigma Gap Eight Strategies to Replicate One-to-One Tutoring in Blended Learning David W. Denton David A. Wicks Vicki Eveland Seattle Pacific University Sloan Consortium Blended Learning Conference, 2013
  • 2. Closing the 2 Sigma Gap
  • 5. How can instructors replicate characteristics of one-to-one tutoring in blended learning courses? Variables for Consideration Improving instructional materials Enhancing peer interactions Considering student differences Engaging higher mental processes
  • 6. Eight Strategies   Improving  instruc/onal  materials   1  Quan/ty  of  Instruc/on   2  Cues  and  Explana/ons     Enhancing  peer  interac/ons   3  Coopera/ve  Learning   4  Class  Environment     Considering  student  differences   5  Tutorial  Instruc/on   6  Feedback     Engaging  higher  mental  processes   7  Metacogni/ve  Training   8  Goals  
  • 7. Improving Instructional Materials 1  Quan/ty  of  instruc/on   2  Cues  and  explana/ons  
  • 8. 1 Quantity of Instruction The  amount  of  guidance,  prepara/on,  &  coaching  provided  to  students  in  a  course     Blended  learning  offers  the  opportunity  for  increased  quan/ty  of  instruc/on     BeOer  prac/ces   Concise  organiza/on  of  materials,  management   Differen/ate  between  online  and  face-­‐to-­‐face  components   Realis/c  expecta/ons  regarding  complexity  of  content   Accountability,  feedback,  and  reflec/on   Metacogni/ve  training   (Abdullah, 2012; Nissen & Tea, 2012)
  • 9. Improving Quantity of Instruction Online  resources  showing  what  or  how     Face  /me  to  coach  students  through  applica/on     Linking  students  to  addi/onal  resources     Access  to  review  material  for  par/cularly  challenging  content     Providing  resources  and  instruc/on  for  a  student  to  access  at  convenience  
  • 10. 2 Cues and Explanations Informa/on  or  ques/ons  shared  by  instructor  or   students  to  help  scaffold  understanding  
  • 11. Improving Cues and Explanations Instruc/onal  decision-­‐making  tree       Face  /me  to  understand  nonverbal   expressions       Asynchronous  discussions  to  allow  /me   to  reflect  prior  to  responding       Web  conference  to  understand  nonverbal   expressions  if  face  /me  isn't  available   (Frey  &  Fisher,  2010)  
  • 12. Enhancing Peer Interactions 3  Coopera/ve  learning   4  Class  environment  
  • 13. 3 Cooperative Learning Use  of  small  groups  so  that  students  work   together  to  maximize  their  own  and  each   others'  learning   (Johnson, Johnson, & Smith, 1991)
  • 14. Cogni/ve  Presence   (Rourke, Anderson, Garrison, & Archer, 2001) Collaborate  on   Deliverable   (Charter,  Essay,   or  Presenta/on)   Complete   Deliverable,   Reflect  on   process       Review   Collabora/ve   Script  Ques/ons   Post  to  Personal   Area,  Outline   Collabora/ve   Response   Post  to  Personal   Area,  Outline   Collabora/ve   Response   Review   Collabora/ve   Script  Ques/ons   Complete   Deliverable,   Reflect  on   process       Collaborate  on   Deliverable   (Charter,  Essay,   or  Presenta/on)  
  • 15. Improving Cooperative Learning 1.  Choose  an  appropriate  small  group  project   2.  Iden/fy  suitable  collabora/ve  tools   3.  Incorporate  a  collabora/ve  script   4.  Organize  the  project  with  phases  for  major  milestones   5.  Include  specific  deadlines  for  individual  and  group  work   6.  Form  homogenous  or  heterogeneous  teams   7.  Provide  training  for  technology  and  collabora/on  techniques   8.  Assess  evidence  of  individual-­‐group  par/cipa/on  acer  each  phase  (process)   9.  Request  student  reflec/on  on  collabora/ve  process  acer  each  phase   10.  Assess  deliverables  or  products  acer  each  phase  (product)   (Wicks, Lumpe, Denton, 2012)
  • 16. 4 Class Environment Communica/on   Characteris/cs  of  an  Effec/ve  LMS   (Elias, 2010; Higgins et al., 2005)
  • 17. Improving Communication through LMS Organization Equitable  use   All  content  online       Simple  and  intui/ve   Interface   Naviga/on   Tolerance  for  error   Edit  posts   Resubmission     Instruc/onal  climate   Regular  email  contact   Individual  consulta/on  
  • 18. Simple and Intuitive   Organize  content   Labels  
  • 19. Considering Student Differences 5  Tutorial  instruc/on   6  Feedback  
  • 20. 5 Tutorial Instruction Individualized  instruc/on  that  supports  regular   classroom  instruc/on  
  • 21.
  • 22. Improving Tutorial Instruction Replace  or  enhance  lectures  with  short,  interac/ve  online  tutorials     Provide  background  material,  example  problems,  problem-­‐solving  opportuni/es     Supply  immediate  automated  feedback     Include  face-­‐to-­‐face  tutorials  using  PIM   (Garrison & Vaughan, 2011)
  • 23. 6 Feedback Informa/on  provided  by  an  agent  (e.g.,  teacher,   peer,  book,  parent,  self,  experience)  regarding   aspects  of  one’s  performance  or  understanding   (Hattie & Timperley 2007)
  • 24. Characteristics of Effective Feedback Performance  criteria,  direc/on  for  improving     Opportunity  for  correc/ons     Efficient,  /mely  delivery     Customized     Developed  
  • 25. Improving Feedback Developed   Conversa/onal  tone   Opening  or  closing  comment   Support  comments  throughout   Avoids  iden/fying  same  error   Beyond  brief  comments  "good"   (McGrath, Taylor, & Pychyl, 2011)
  • 26. Engaging Higher Mental Processes 7  Metacogni/ve  training   8  Goals  
  • 27. 7 Metacognitive Training Metacogni/on  -­‐  engaging  higher  mental  processes  involves  metacogni/ve   and  cogni/ve  dimensions     Metacogni/on  focuses  on  the  ac/ve  par/cipa/on  of  the  individual  in  his  or   her  thinking  process   (Stewart and Landine 1995)
  • 28. Kinds  of  Metacogni/ve  Knowledge   Strategy     Task     How,  when,  why,  where  to   apply  strategy     Self     Learner  awareness  of   strengths  and  weaknesses    
  • 29. Improving Metacognitive Training Students  engaging  in  blended  learning  struggle  with  managing   /me,  priori/zing  ac/vi/es,  and  organizing  learning  materials  so   they  may  need  explicit  training  in  all  of  the  areas  of   metacogni/ve  knowledge   (Yang, 2012)
  • 30. 8 Goals Goal  -­‐  the  end  toward  which  effort  is  directed   Outcome  -­‐  something  that  follows  as  a  result   Objec/ve  -­‐  an  aim,  goal,  or  end  of  ac/on  
  • 31. Characteristics of Goals Fact,  idea,  principle,  capability,  skill,  concept,   technique,  value,  feeling   Specific   Self-­‐assess   Evidence  
  • 32. Improving Goals Reflec/ve  Wri/ng     1.  Cita/on  of  goal   2.  Presenta/on  of  evidence     3.  Asser/on  of  evidence-­‐competence     4.  Summary  of  what  was  learned     5.  Iden/fica/on  of  future  steps   (Guldberg & Pilkington, 2007)
  • 33. Eight Strategies   Improving  instruc/onal  materials   1  Quan/ty  of  Instruc/on   2  Cues  and  Explana/ons     Enhancing  peer  interac/ons   3  Coopera/ve  Learning   4  Class  Environment     Considering  student  differences   5  Tutorial  Instruc/on   6  Feedback     Engaging  higher  mental  processes   7  Metacogni/ve  Training   8  Goals  
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