This document discusses using "pull conversations" to engage employees and release their intelligent energy. It describes pull conversations as a model that involves understanding another's perspective, bringing perspectives together to find common ground, and developing an action plan. It outlines drivers of engagement like fit, clarity, support, value and inspiration. Managers are encouraged to have pull conversations to find ways to better support employees and help them feel more energized in their work.
3. What Will You Get?
A model for effective conversations.
Understanding of the five drivers
of personal engagement.
An action plan for a personal or work
situation.
8. Pull Out Their Reality
1
Step into their world.
See their reality.
Reflect it back in your own words.
This material used with permission of Juice Inc. Copyright 2012
9. Pull Them Into Your Reality
2
Invite them into your world
Help them see your reality
Ask them to reflect back what they’ve understood
This material used with permission of Juice Inc. Copyright 2012
10. Pull Out The Bigger Reality
3
Bring your worlds together to
find common ground.
Look for a bigger reality to
emerge.
Sum it up in your own words.
This material used with permission of Juice Inc. Copyright 2012
11. Sustainable Results
Sustained Results
High Performing Behaviours
Intelligent Energy
Pull Out the Bigger Reality
Pull Them Into Your Reality
Pull Out Their Reality
This material used with permission
of Juice Inc. Copyright 2012
15. Five Drivers of Engagement
I fit here
I’m clear
I’m supported
I’m valued
I’m inspired
This material used with permission of Juice Inc. Copyright 2012
16. Five Powerful Conversations
Find the fit
Create clarity
Support to succeed
Help people feel valued
Help people feel inspired
This material used with permission of Juice Inc. Copyright 2012
17. Scenario Workshop
By yourself:
write down a low energy scenario …
circle the key emotional driver(s) …
Find a partner at your table and
for 5 minutes, have a pull conversation
about one of your scenarios and …
1. identify what you need from others
2. what you need from your managers
3. a personal action plan
repeat for the other partner’s scenario
19. Intelligent Energy
Focus
Passion
Flow
Purpose
Drive
This material used with permission of Juice Inc. Copyright 2012
20. Pull Conversation
Sustained Results
High Performing Behaviours
Intelligent Energy
Pull Out the Bigger Reality
Pull Them Into Your Reality
Pull Out Their Reality
This material used with permission
of Juice Inc. Copyright 2012
21. Five Powerful Conversations
Find the fit
Create clarity
Support to succeed
Help people feel valued
Help people feel inspired
This material used with permission of Juice Inc. Copyright 2012
22. Additional Resources
http://www.juiceinc.ca
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