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Semelhante a The Future Of Voice And Collaboration Global Knowledge Daniel Jonathan Valik 2 Copy
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The Future Of Voice And Collaboration Global Knowledge Daniel Jonathan Valik 2 Copy
- 1. The Future of Voice and Collaboration Daniel Jonathan Valik, MAS, MCT Senior Product Specialist – Unified Communications Microsoft Austria GmbH Daniel.Valik@Microsoft.com
- 2. ?Frage: Was machteinKommunikationsberater bei Microsoft ?
- 3. NeueTechnologien, Trend Analyse: WiekommunizierenSie? WiesindIhreArbeitsprozesse? Planung und BegleitungProjekte Integration bestehende Technologie Etc.
- 4. Die Geschichte der Kommunikation NetzwerkbasierendeKommunikation 2010 1837 1876 1984 SoftwarebasierendeKommunikation Photo Source: Telegraph: UPI/THE BETTMANN ARCHIVE/© Microsoft Corporation. All Rights Reserved. Telephone: J. L. Charmet/Science Source/Photo Researchers, Inc., Dorling Kindersley
- 5. History TOMORROW Unified Network (TV, Radio, Daten “Internet” und Telefonnetzwerk (PSTN) Internet und Highspeed Datennetzwerke (1960- bisheute) Telegraph, später PSTN (1837-1878) “Die Zukunft des Internet isteinzentralesDatennetzwerk, GeschwindigkeitspieltkeineRollemehr und InformationsaustauschüberHigth Speed istderAlltag.” Daniel Valik (gesternspätAbends)
- 6. Transformation derInformationstechnologie Hybrid Microsoft, Google, IBM EigenerBetrieb IT-Abteilung Online
- 7. Kommunikationsmöglichkeiten Heute Video Konferenzen Mobiltelefon E-Mail Fax Voice Mails Telefongerät Face to Face Echtzeit- Kommunikation MSN, Yahoo,… Web-Elearning Plattformen Twitter, Facebook, Eigene Anwendungen (SAP, CRM,…) SMS
- 9. Wir möchten den anderen einfach, unkompliziert erreichen
- 10. Wir möchte nicht tausend verschiedene Geräte verwenden
- 11. Kommunikation und Dienstreisen kosten Geld und Zeit!
- 12. Wichtige Informationen sind meist zeitkritisch
- 16. Live Messenger, (MSN Messenger)
- 19. Daniel Jonathan Valik Senior Product Technical Specialist-Unified Communications Main: +43 (1) 61064-100 Direct: +43 (1) 61064-386 Mobile: +43 (664) 1927-386 Home office: +43 (664) 1927-123 Assistant: +43 (1) 61064-100 Pager: +43 (664) 1927-77386 Fax: +43 (1) 61064-200 Business e-mail: Dvalik@microsoft.com Personal e-mail: Daniel.Valik@live.com Business IM:Dvalik@microsoft.com Personal IM: Daniel.Valik@Messengeruser.com Web: http://www.microsoft.com FaceBook: http://www.facebook.com/ Xing: www.xing.com/profile/DanielJonathan_Valik Twitter: http://twitter.com/dvalik Linkedin: www.linkedin.com Live Space: http://cid-308fb0000923743c.profile.live.com/?sa=480599099 UC Blog: http://blogs.technet.com/austria Microsoft Austria GmbH Am Euro Platz 3 A-1120 Wien
- 20. Was bedeutedfürSieKommunikation und Zusammenarbeit? MitwelchenAufgabensindSietäglichkonfrontiert? WieschweristesIhreKollegen, Partner und Kundenzuerreichen? WievielZeitverbringenSie in derSuchenachKontaktdaten, freienZeitenimTerminkalender, freienMeetingräumen, etc.? WievieleKontaktmöglichkeitenextierenfürSieoderfüreineandere Person? WievielZeitkostetIhnen die Übermittlung von Informationen? WievielReisezeitverbringenSieimMonatimeigenenBetrieb, Kunden& Partner? Auf wievielenGerätenrufenSieInformationenwieetwa Email oder Voicemail ab?
- 21. EkonomischerEinflussdurch UC Es wurdenimZeitraum von 3 JahrenmehrereUnternehmenmitüber 4.000 Mitarbeiterbefragt. The Total Economic Impact TM of Microsoft Unified Communications Products and Services”, A commissioned study conducted by Forrester Consulting on behalf of Microsoft.
- 22. WievereinheitlichenSie nun neueKommunikations- und “Zusammenarbeits” Tools? Unified Communications & Collaborations
- 23. KommunikationMorgen, Unified Communications E-mail and Calendaring Web Conferencing Video Conferencing InstantMessaging AudioConferencing Telephony Voicemail KommunikationHeute InstantMessaging Telephony and Voicemail Unified Conferencing: Audio, Video, Web E-mail/Calendaring User Experience User Experience User Experience User Experience User Experience User Experience User Experience Unified Inbox & Presence Authentication Administration Storage Compliance Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage
- 24. Microsoft Unified Communications E-Mail/Kalender Große Auswahl an Endgeräten Team Arbeitsbereiche Über alle Netze InstantMessaging Integriert in Applikationen Identität und Präsenz VoIP Konferenzen OptimierteKommunikation Effizienz fürden IT Betrieb IntegrierteSicherheit Flexibilität durchSoftware
- 25. Microsoft Unified Communications Integration
- 28. Aktive voice and video Selektion
- 31. Aufnahme und Wiedergabe von Meetings
- 33. Devices: Optimized for Office Communications Server Jabra GN2000 USB Headset LG-Nortel USB Phone LG-Nortel IP Phone 8540 Polycom CX100 Speakerphone Polycom CX400 Cordless Phone Jabra GN9350 Headset Polycom CX200 USB Phone Polycom CX700 IP Phone ViTELiX VX-100 ViTELiX VX-200 Duo NEC UC USB Phone Samsung SyncMaster225UW ASUS S7F Notebook LG-Nortel Bluetooth Headset Investmentschutz: BestehendesintegrierenoderneueTechnologieneinsetzten! http://technet.microsoft.com/en-us/office/ocs/bb970310.aspx
- 34. Demo UC 1st: IM, Presence, Audio und Video
- 35. Momentum in Microsoft UC „…um die Vorgabe des Andritz Group Managements bezüglich Einsparungspotenzialen bei den Reise- und Telefonkosten umzusetzen, wurde das Projekt „Microsoft Office Communications Server 2007 (OCS)“ mit dem Schwerpunkt Audioconferencing und Informations-/Applikationssharing mit Erfolg durchgeführt. Die Andritz AG geht davon aus, dass sich das Projekt aufgrund der Einsparungen innerhalb von 6 Monaten amortisieren wird.“ Alfred Reitmaier April 2009, Senior Manager Network & Communications
- 36. UCMA Controls Extension Window
- 39. Microsoft is in the Leaders Quadrant Gartner Magic Quadrant for Unified Communications, 2009 The Magic Quadrant is copyrighted September 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Microsoft. SOURCE: Gartner, Inc., “Magic Quadrant for Unified Communications”
- 40. Vorsicht Sicherheit bei neuen Medien!
- 43. “Die Zukunft von MorgenbeginntHeute” Questions? Daniel.Valik@Microsoft.com IM Daniel.Valik@Messengeruser.com Xing, Facebook, Twitter,……
Notas do Editor
- > 1:30<Based on the interviews with the 15 existing Microsoft UC customers, Forrester constructed a TEI framework for a composite organization (see below), and the associated ROI analysis illustrating the financial impact areas. As seen in Table 1, the risk-adjusted ROI for the composite company is 563%.Internal and external collaboration is of highest importance.• With a dearth of candidates with sufficient skills in digital marketing, hiring qualified staff is difficult. The firm must make the most of its existing talent and maximize retention.• High-value workers are separated from each other geographically; 80% of them do not work at the headquarters office.• Client relationships are long-standing, thus offering impetus for deeper communications across firewalls. Nevertheless, most clients maintain relationships with several digital marketing agencies; new initiatives and even extensions of existing projects are frequently put up for competitive bid.• The organization is forward-thinking and readily adopts new technologies when the products can be demonstrated to provide business value.
- Technology has brought us a very long way in terms of how we communicate in the business world. Email, telephones, instant messaging and conference calling enable us to do things today that were unthinkable twenty years ago. But as these technologies have evolved, they have done so independently, in parallel with one another, creating communications silos. These independent silos have led to redundancies and inefficiencies for both the end-user and the administrator. They have become difficult and expensive to maintain and to ensure each is in compliance with business and government regulation.For most companies today, telephony, e-mail, instant messaging, audio conferencing, video conferencing, Web conferencing and voice mail each live in their own disconnected silo. Each has evolved separate operating platforms – often with proprietary third-party technology – separate authentication, separate administration, and separate storage and compliance. This comes at a huge price tag and an equally enormous headache for the end-user, who has to remember separate phone numbers, account names and passwords. Those end-users run up against limited communication with each device – for example not being able to make audio calls from their computer. Ultimately, their communication is disconnected, and their collaboration and innovation is ultimately hindered.Unified communications reduces complexity by putting people at the center of the communications experience. Our goal is to integrate all of the ways we contact each other in a single environment, using a single identity and presence
- Investment protection – keep existing phones while adding new devicesPromote IM sessions to voice & video conferencingUC experience inside & outside the enterpriseDevice Manufacturers:ASUSTek Computer LG-Nortel Co. LtdMicrosoft NEC CorpPlantronics IncPolycom IncSAMSUNGTatung CoViTELiX
- > 1:0<OCS R2 LaunchIn February of this year we launched Office Communications Server 2007 R223,000 registered users at our virtual launch41 press articlesOver 100 partners participated at our virtual launchAnalyst It’s great to see how many analyst believe in the software based approach to Unified CommunicationsAmong companies considering UC adoption more than a third listed Microsoft OCS as the first option -Brent Kelly.Microsoft is solving enterprise communications problems – Marty Parker
- This slide must not be modified. Email: achaille@microsoft.com if you have any questions.