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Wine & Social Networking
         March 2009
           Presented by:
         Dustin Jacobsen
     Technical Director, Barkley

                                   1
Agenda
     Introduction
 

     Cover what won’t be covered
 

     Hobbies - everybody has ’em
 

     Fans: you’re not alone
 

     Fan / brand interaction
 

     Take advantage of momentum
 
                                   2
Your presenter:
   I’m a tech guy at heart
 
  I’m no Master Sommelier
     but you probably aren’t either
     There’s an information overload,
 
     and many are great & respected
                                      3
The topic:
   People are passionate about
 
   their interests & hobbies
  Less marketing technobabble



                                 4
What won’t be covered:
   Social networking 101
 
  Your hobby

  Work / life balance
  Internet usage during work

                                5
Relevancy:
     Consumers
 
          quot;..Social networking has become a
      

          fundamental part of the global online
          experience..”
          John Burbank, CEO of Nielsen Online (via)

     Competition
 
                                                      6
What do you want to
learn today?
     Familiar with social networking &
 
     applications?
     Familiar with wine or the wine
 
     industry?
                                         7
Which wine?
     Why?
 
         Region / terroir
     

         Recommendation: retail, personal,
     

         professional?
     Research shows inconsistency
 
                                             8
Let’s cut to the news:
     Tennessee Ruling Protects
 

     Anonymity Of Bloggers (via)
     Conventional Cause Marketing
 
     Evolves Via Social Media (via)
     Listen up, Marketers: The Focus
 
     Group is Dead (via)
                                       9
Let’s cut to the news:
     Jack in the Box feeds the social
 

     media beast (via)
     Social Networks & Blogs Now 4th
 
     Most Popular Online Activity,
     Ahead of Personal Email, Nielsen
     Reports (via)
                                        10
I won’t bore you with
the facts, but...
 There are more ways for brands
 to interact with customers than
 ever before (and increasing)
                                   11
I’m a nobody that
speaks loudly...
 ...But Google listens
      (& loves fresh content)


                                12
There are more ways to
find information than
ever before.
 Just ask Google (or Yahoo, MSN..)

                                 13
If a tree falls in the
forrest...
 ...Everyone hears about it, + or -



                                      14
What do you really
think...
 Consumer reviews are becoming
 more influential


                                 15
And the more...
 ...More people reading about wine
 = more people curious, interested
 and excited about wine = more
 people talking about wine = more
 people enjoying wine.
                                     16
Search for...
     2000 Downing Family Vineyards
 

     Cabernet Sauvignon
         the brand page
     

         where to buy
     

         reviews (WineLog, Snooth,
     
         blogs, etc)
                                     17
Search for...
     2002 Archipel Cabernet Sauvignon
 

         where to buy
     

         reviews (WineLog, Snooth,
     
         blogs, etc)
         brand page? bottom of page 2
     


                                        18
Search for...
     La Crema wine
 

         Twitter
     

         Facebook
     

             the page was fan generated...
         




                                             19
I rate this wine...
     Many existing food pairing sites
 

         Some fancier than others
     

     I receive feedback from others on
 
     some of my ratings
     Others base purchase decisions
 
     on my ratings (really?)
                                         20
Let’s compare notes:
     Professionals (02 Archipel)
 

         wine.com
     

         Archipel
     

     User Generated
 

         CellarTracker
     

                                   21
Sites (to name a few):
     WineLog (and others)
 

     Wine 2.0 (LinkedIn)
 

     Wine 2.0 (Community)
 

     Wine 2.0 (Facebook)
 

     Open Wine Consortium
 

                            22
And Twitter:
 ...randomly bragging about your
 unexceptional life



                                   23
Millennials:
     The Millennier: Wine + Millennials
 
         Millennials are the future of the wine industry.
     




                                                            24
Take advantage of
momentum...
     the Wine Library TV “empire”
 

         Gary Vaynerchuk
     

         600+ video episodes
     

         books, TV appearances, etc
     
                                      25
If I was in the wine biz...
     Partner with existing reviewers
 

         including review sites, blogs
     

         monitor for feedback (+/-)
     

     Create avenues for interaction
 

         Twitter, Facebook, corporate
     
         site, video, blog, etc
                                         26
Some wineries &
retailers are...
      Video blogging
  

      Active on Twitter, Facebook, etc.
  




                                      27
So lets switch gears...
     What if I’m not in the wine
 

     business?
         Same concepts apply
     

         Replace “wine” with your
     
         product, brand or hobby

                                    28
Avaya / Twitter:
     Posted to Twitter about email
 

     subscription problem
     Contacted by Avaya CTO directly
 

     Follow-up by CTO to confirm
 




                                       29
Inc. Magazine / Twitter:
     I was their 1000th follower
 

     Got a signed book
 

     Tweeted about it
 




                                   30
As seen on CNN.com:
     Editor found my blog
 

     Which turned into an interview
 

     Which turned into traffic
 




                                      31
Pick your interests..
 It’s out there




                        32
But focus...
 And build relationships




                           33
Thanks!
 Dustin Jacobsen
 Technical Director
 Barkley

 Follow:
 Blog
 Twitter

                      34

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Wine and Social Networking

  • 1. Wine & Social Networking March 2009 Presented by: Dustin Jacobsen Technical Director, Barkley 1
  • 2. Agenda Introduction  Cover what won’t be covered  Hobbies - everybody has ’em  Fans: you’re not alone  Fan / brand interaction  Take advantage of momentum  2
  • 3. Your presenter: I’m a tech guy at heart   I’m no Master Sommelier but you probably aren’t either There’s an information overload,  and many are great & respected 3
  • 4. The topic: People are passionate about  their interests & hobbies  Less marketing technobabble 4
  • 5. What won’t be covered: Social networking 101   Your hobby  Work / life balance  Internet usage during work 5
  • 6. Relevancy: Consumers  quot;..Social networking has become a  fundamental part of the global online experience..” John Burbank, CEO of Nielsen Online (via) Competition  6
  • 7. What do you want to learn today? Familiar with social networking &  applications? Familiar with wine or the wine  industry? 7
  • 8. Which wine? Why?  Region / terroir  Recommendation: retail, personal,  professional? Research shows inconsistency  8
  • 9. Let’s cut to the news: Tennessee Ruling Protects  Anonymity Of Bloggers (via) Conventional Cause Marketing  Evolves Via Social Media (via) Listen up, Marketers: The Focus  Group is Dead (via) 9
  • 10. Let’s cut to the news: Jack in the Box feeds the social  media beast (via) Social Networks & Blogs Now 4th  Most Popular Online Activity, Ahead of Personal Email, Nielsen Reports (via) 10
  • 11. I won’t bore you with the facts, but... There are more ways for brands to interact with customers than ever before (and increasing) 11
  • 12. I’m a nobody that speaks loudly... ...But Google listens (& loves fresh content) 12
  • 13. There are more ways to find information than ever before. Just ask Google (or Yahoo, MSN..) 13
  • 14. If a tree falls in the forrest... ...Everyone hears about it, + or - 14
  • 15. What do you really think... Consumer reviews are becoming more influential 15
  • 16. And the more... ...More people reading about wine = more people curious, interested and excited about wine = more people talking about wine = more people enjoying wine. 16
  • 17. Search for... 2000 Downing Family Vineyards  Cabernet Sauvignon the brand page  where to buy  reviews (WineLog, Snooth,  blogs, etc) 17
  • 18. Search for... 2002 Archipel Cabernet Sauvignon  where to buy  reviews (WineLog, Snooth,  blogs, etc) brand page? bottom of page 2  18
  • 19. Search for... La Crema wine  Twitter  Facebook  the page was fan generated...  19
  • 20. I rate this wine... Many existing food pairing sites  Some fancier than others  I receive feedback from others on  some of my ratings Others base purchase decisions  on my ratings (really?) 20
  • 21. Let’s compare notes: Professionals (02 Archipel)  wine.com  Archipel  User Generated  CellarTracker  21
  • 22. Sites (to name a few): WineLog (and others)  Wine 2.0 (LinkedIn)  Wine 2.0 (Community)  Wine 2.0 (Facebook)  Open Wine Consortium  22
  • 23. And Twitter: ...randomly bragging about your unexceptional life 23
  • 24. Millennials: The Millennier: Wine + Millennials  Millennials are the future of the wine industry.  24
  • 25. Take advantage of momentum... the Wine Library TV “empire”  Gary Vaynerchuk  600+ video episodes  books, TV appearances, etc  25
  • 26. If I was in the wine biz... Partner with existing reviewers  including review sites, blogs  monitor for feedback (+/-)  Create avenues for interaction  Twitter, Facebook, corporate  site, video, blog, etc 26
  • 27. Some wineries & retailers are... Video blogging  Active on Twitter, Facebook, etc.  27
  • 28. So lets switch gears... What if I’m not in the wine  business? Same concepts apply  Replace “wine” with your  product, brand or hobby 28
  • 29. Avaya / Twitter: Posted to Twitter about email  subscription problem Contacted by Avaya CTO directly  Follow-up by CTO to confirm  29
  • 30. Inc. Magazine / Twitter: I was their 1000th follower  Got a signed book  Tweeted about it  30
  • 31. As seen on CNN.com: Editor found my blog  Which turned into an interview  Which turned into traffic  31
  • 32. Pick your interests.. It’s out there 32
  • 33. But focus... And build relationships 33
  • 34. Thanks! Dustin Jacobsen Technical Director Barkley Follow: Blog Twitter 34