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EMILY CARR UNIVERSITY
OF ART + DESIGN
Design Research Jour nal

Spring 2012
Editorial Mandate
current is a multi-platform design journal that showcases creative, practice-based
and applied research. It functions as a site for design researchers, academics, students,
professional designers, entrepreneurs, and the business community to ref lect on
contemporary design thinking—products and processes.

Through a variety of forms and formats—                   faculty, staff and administration through
interviews, case-studies, critical essays, reviews        publication in print, online and as an iPad app
and photo documentation, we challenge
                                                            To demonstrate to the business community
researchers to represent their processes as
                                                          the economic value of managing design as
iterative cycles of research and to skillfully
                                                          a resource
navigate information-led and practice-led
methodologies.                                         Current’s affiliation with Emily Carr University
                                                       of Art + Design is vital to the journal’s function
Current is a continually evolving exposition on
                                                       as a site for on-going dialogue between
the people and processes involved in design
                                                       researchers in and across a variety of local,
research. It is a platform for the cross-disciplinary,
                                                       national, and international contexts—academic
cross-sector professional communities of people
                                                       and professional. The university context is
with educational and professional interests in the
                                                       crucial to how we understand and illustrate a
currency of design thinking.
                                                       practice-based design ethos in relation to an
Current has the following goals that reflect its       evolving ecology. Our learning community is a
unique location in one of Canada’s most dynamic research space rich in critical and collaborative
Art + Design universities:                             inquiry and reflective self-practice. Research
                                                       at Emily Carr is modeled on context-informed
  To illustrate the context that shapes practice-
                                                       practice in a teaching/research nexus that is
based research and research-based practice
                                                       responsive to human and ecological needs.
  To illustrate new processes and design thinking
                                                       Current draws its power from a community
from project-based collaborations with a diverse
                                                       of educators, practitioners, students, and
range of educational partners
                                                       staff engaged in new models and networks
  To inform about current and future directions        of innovation with educational partners from
in teaching, research, and learning in post-           diverse sectors. We are explorers of the values
secondary education                                    and richness of human knowledge and agents
                                                       of change and cross-disciplinary integration. A
  To showcase generative tools for co-designing
                                                       community of thinkers and makers, we seek to
and their benefits at the “fuzzy front end”
                                                       engage with complex ideas, situations and in so
  To establish a transparent legacy of learning for doing to speak to teams of experts, as well as to
undergraduate and graduate students, alumni,           the very people who use our research outcomes.
04
                         16
                         ethnography
                         & systems
                         5—8 / on the convergence
                                                                 health &
                                                                 well being
                                                                 17/ introduction
01 / editorial mandate




                         of ethnography and design               Rob Inkster

                         David Bogen
                                                                 18—21 / youth in transition
                         9—11 / Importing an ethics              Jonathan Aitken

                         model into creative research
                         Lois Klassen, Glen Lowry & Julie York   22—25 / the Lions Gate
                                                                 Hospital Foyer project
                         12—15 / using verticality               Jessica Carson

                         Bobbi Kyle & Nick Ng
t
                                                                                              arke
                                                                                             cM
                                                                                         ubli
                                                                                       nd P
                                                                                      Isla
                                                                                  ille
26
36
interactivity
27/ introduction
                                   Stereoscopic 3D
                                   37/ introduction
                                                                          ew o
                                                                         al vi
                                                                        Aeri

                                                                                 anv
                                                                               f Gr



Alexandra Samuel                   Maria Lantin

                                                                                               44—45 / contributors
28—31 / Interview                  38—39/ Changing Views on Research:
with alexandra samuel              A Dialogue with Maria Lantin
Celeste Martin                     Glen Lowry


32—35 / Designing The Vignellis:   40—43 / Illuminating
Processes in ebook production      Vancouver’s neon
Kendra Stalder &                   Paige Louie
Vivian Ziereisen
thnography
 Systems
   Lois
        Klassen
  						        , Glen
 Bobb                  Lowry
     i Kyle                   & Julie
            & Nic                     York
                 k Ng /                    / Im
                        using                   porting
                              verticality into          an
                                                 creative ethics
                                                         researc model
                                                                 h
05
                                                                             e.
                                                                           But

                                                                                         On The Convergence
                                                                          and




                                                                                         of Ethnography
                                                                      rlow
                                                                     Thu
                                                                    een




                                                                                         and Design / David Bogen
                                                               etw
                                                              et b
                                                             Stre
                                                        rgia
                                                       Geo




                                                                                 over the past two decades, designers of all stripes have begun integrating the lessons of
                                                       est




                                                                                 ethnography into their academic research and professional practices. Under the rubrics of
                                                   on W




                                                                                “ref lexive,” [1] “participatory,” [2] “human-centred,” [3] “contextual,” [4] and “transformation
                                                tion




                                                                                 design,” [5] the relationship between design studies and ethnographic approaches to cultural
                                              oca




                                                                                 analysis has been progressively deepened and, at the same time, grown more complex.
                                           ite l
                                         offs




                                                                                 During this same period, key developments in                of the major professional design associations
                                       t an




                                                                                 anthropology, sociology, and studies of material            in North America—has recently produced an
                                    ry a




                                                                                 and technological culture have transformed                 “Ethnography Primer” as a resource for working
                                  alle




                                                                                 our understanding of both the context and the               professionals.[10] In the introduction to this
                                rt G
                             er A




                                                                                 subject matter of ethnographic investigations.              document, the authors state: “Designers need
                            ouv




                                                                                 These developments include: The critique of                 to understand the relationship between what
                          anc




                                                                                 the colonial history of anthropology and the                they produce and the meaning their product
                      he V




                                                                                 rise of relational and reflexive approaches to              has for others” and “ethnography informs
                     by t




                                                                                 ethnography[6]; the emergence of studies of                 design by revealing a deep understanding
                ayed




                                                                                 contemporary work and expert practice as a                  of people and how they make sense of their
               ispl




                                                                                 distinctive area of ethnographic inquiry[7]; and            world.” The cover image for the “Primer”
              wa d




                                                                                 the rise of Science and Technology Studies                  (image 2) makes a visual argument for a
          Eza




                                                                                 (STS) as an interdisciplinary field that attends,           dialogical relationship between ethnography
        ota




                                                                                 among other things, to the complex relations                and design.
       by K




                                                                                 between “human” and “non-human actors.”[8]
  tion




                                                                                                                                             At the same time, the version of ethnography
 alla




                                                                                 Given these developments, there are strong                  and ethnographic methods outlined in
Inst




                                                                                 grounds for claiming that design studies and                the “Primer” are necessarily rather thin and
                                                                                 ethnographically-informed studies of culture,               utilitarian: Designers need to understand
                                                                                 human systems and technical practice have,                  the complex human and cultural contexts,
                                                                                 for some time now, been on a steady path of                 the meanings, and the implications of their
                                                                                 convergence, and indeed, are now running on                 proposed designs, but—faced with the
                                                                                 parallel tracks. (image 1)                                  demands of client specifications, project
                                                                                                                                             deadlines, limited budgets, etc.—these
                                                                                 It is now commonplace for professional design
                                                                                                                                             understandings need to be arrived at in ways
                                                                                 associations to advocate for the incorporation
                                                                                                                                             that are relatively expedient and tuned to the
                                                                                 of ethnographic skills and cultural awareness
                                                                                                                                             problems designers are working on directly. As
                                                                                 as part of design curricula. So, for example,
                                                                                                                                             a practical matter, the recommendation of the
                                                                                 the 2009 National Architectural Accrediting
                                                                                                                                            “Primer” appears to be that it is worth bringing
                                                                                 Board (NAAB) standards for student
                                                                                                                                             an ethnographer onto the team at some point,
                                                                                 educational outcomes establish criteria for
                                                                                                                                             where the role of the designer is to develop a
                                                                                “Critical Thinking and Representation” that
                                                                                                                                             brief that focuses the trajectory of ethnographic
                                                                                 include the development of skills and applied
                                                                                                                                             analysis in ways that advance the project
                                                                                 research strategies for “comprehending
                                                                                                                                             narrative and have demonstrated relevance to
                                                                                 people, place, and context” across a range of
                                                                                                                                             the design solution(s).
                                                                                 cultures and cultural settings.[9] AIGA—one
Design Studies
                                                                                                                  Games and game structures are a fairly
                                                                                                                  universal feature of human societies. One
                                                                                                                  general thing that can be said about game
                                                                                                                  structures is that they consist minimally in a
                                                              Ethnographic Studies                                set of conventions that mark certain actions
                                                                                                                  as part of the game and certain others as
                                                                                                                  peripheral or irrelevant to the state of play. So,
                                                                                                                  for instance, if I am playing chess and I move
   image 1 / Design studies and                           My aim in this essay is to demonstrate that this
   ethnographically-informed                                                                                      my pawn one square forward, that is a move
   studies of culture have been
                                                         “thin” version is inadequate for understanding
                                                                                                                  in the game. If, alternatively, I move my coffee
   on a path of convergence                               the appropriate place of ethnographic research
   and now continue to run on                                                                                     cup to my mouth, that is something I am doing
                                                          in design education as well as the relevance
   parallel tracks.                                                                                              “while playing chess,” but it is not part of the
                                                          of cultural analysis to the actual issues and
                                                                                                                  game, at least not directly so. Further, games
                                                          problems that designers face in their daily
                                                                                                                  have routine ways of beginning and ending,
                                                          practice. My central argument is that—
                                                                                                                  and within these, typical cycles of play (“moves”
                                                          whether or not they are academically trained
                                                                                                                  in chess, “innings” in baseball, etc.) Practically
                                                          in ethnographic research—all designers are
                                                                                                                  speaking, this means that—from a player’s
                                                         “implicit ethnographers” in the sense that they
                                                                                                                  perspective—a game consists in a kind of
                                                          routinely employ methods of cultural analysis
                                                                                                                  alternation between periods of intense focus on
                                                          and documentation in ways that inform the
                                                                                                                  game relevant activities, punctuated by periods
                                                          design process, often in unseen ways.
                                                                                                                  of more relaxed focus, disengagement, or rest.
                                                         Rather than conceiving ethnography as a set of           And typically these alternations between highly
technical practice are, in fact, intrinsic to design.”




                                                         expert methods that are somehow separate from            focused and relatively disengaged periods are
                                                         design, I wish to claim that these methods are           well marked and monitored within the overall
                                                         always already present in the design process. As         conduct of the game.
 ethnographic studies of culture, systems, and




                                                         a consequence, I want to advocate on behalf of
“…there are strong grounds for claiming that




                                                                                                                 Take, for instance, the case of card games, and
                                                         a fully integrated—or “thick”[11]—conception
                                                                                                                 more specifically the game of bridge. Bridge
                                                         of the relationship between ethnography and
                                                                                                                 is a game typically played by four people, with
                                                         design in which the ongoing cultivation of our
                                                                                                                 two people on each team. Team members sit
                                                         capacities for cultural analysis and ethnographic
                                                                                                                 across from one another on opposite sides of a
                                                         understanding is a core element in the
                                                                                                                 square table. This physical design eliminates
                                                         education and practice of all designers.
                                                                                                                 the ability of team members to see each other’s
                                                         In short, rather than merely being two fields           cards, but (interestingly) maximizes their
                                                         running on parallel tracks, I aim to demonstrate        ability to see each other’s bodies and facial
                                                         that there are strong grounds for claiming that         expressions.
                                                         ethnographic studies of culture, systems, and
                                                                                                                  The play of bridge takes place in cycles, called
                                                         technical practice are, in fact, intrinsic to design.
                                                                                                                 “hands.” Once a hand begins, it is inappropriate
                                                         (image 3)
                                                                                                                  for any player to say anything that would
                                                                                                                  allow other players to know what cards they
                                                         We Are All Ethnographers /
                                                                                                                  are holding or what they are thinking about
                                                         By saying all designers are “implicit
                                                                                                                  in terms of their strategy of play. And, indeed,
                                                         ethnographers” I do not mean to imply that
                                                                                                                  players monitor one another to ensure that
                                                         designers are alone in paying attention to the
                                                                                                                  no one gives away information unfairly, and a
                                                         cultural context of their work. On the contrary,
                                                                                                                  large part of the game of bridge is about being
                                                         the argument I am making is that “attending
                                                                                                                  able to figure out what people have in their
                                                         to cultural context” is a pervasive feature of
                                                                                                                  hands and what strategies they are following
                                                         any socially organized activity, where what I
                                                                                                                  solely with reference to the bids they make and
                                                         mean by “cultural context” is the local and
                                                                                                                  the cards they play.
                                                         immediate conditions of “just what we are up
                                                         to” in some specific setting. How these local           It is in this sense that the mastery of the game
                                                         analyses and shared understandings are made             of bridge consists in a very specific, context-
                                                         available within the context of their production        sensitive form of cultural analysis: You need to
                                                         is a matter of rather complex, if familiar,             understand the rules of the game, but you also
                                                         ethnographic work. Here, an example will                need to understand how those rules play out in
                                                         perhaps be helpful.                                     specific game situations and specific strategies,
07
and you need to be able to analyze the behavior       “discourse on practice that is built into practice”
of other players, as well as your own, relative to     provides an indefinitely large resource for
an understanding of both the rules of play and         persons—such as ethnographers and other
the social rules that constitute the larger social     novices—who are trying to understand what
and material ecology of the game.                      the experts are up to in any given cultural
                                                       group. Indeed, were it not the case that
The Problem of Other Cultures /                        these kinds of resources are built into our
From this example it can be seen that bridge           ordinary structures of social activity it would
players invoke close-order cultural analyses as        be impossible for us to accomplish one of
part of their demonstrated mastery of the game.        the central tasks of any culture: To transmit
This notion can be extended to other games             local knowledge and cultural practice to a next
and other kinds of socially organized activities       generation of members.
such that, we are all, in a sense, engaged in
practices of cultural analysis all of the time as      Distributed Cognition /
participants in the ongoing constitution and          My aim in the foregoing has been to point out
coordination of our lives together. The issue for     that the so-called “problem of other cultures”
designers—and, by extension, for all of us—is         is not just an issue for ethnographers, it is an
that each of us possesses different kinds of          issue we all face as persons who, at different
expertise and different areas of cultural mastery,    points in our lives, need to learn the language,
and while it is interesting to deepen our             practices, rules and sensibilities of unfamiliar
understanding of those areas with which we are        cultural groups. We learn these things not
already familiar, our concern is also—perhaps         just by asking people to tell us what they are
predominantly—to understand the workings of           up to, but by immersing ourselves in courses
cultures, settings and ecologies of action that       of practical activity—by doing things—and by
are, in specific ways, different from our own.        engaging with others in constructing reflective
                                                      accounts and understandings of what we have
The so-called “problem of other cultures”
                                                      done. Although ethnographers have built
is perhaps the defining problematic of
                                                      important specialized knowledge around these
professional ethnography. In simplest form,
                                                      practices of learning, in the end, these methods
it consists in the idea that cultures are
                                                      represent amplifications and refinements
relatively bounded systems and that the job of
                                                      of practical methods of communication and
ethnography is to assist members of one culture
                                                      analysis that are part of the rich and complex
to interpret and understand the practices and
                                                      fabric of ordinary social life.
their meanings of another culture through
the application of professional methods of            A further issue concerns the fact that not
ethnographic inquiry and analysis.                    all members of a specific cultural or expert
                                                      group share the same perspective, position,
However, as Bourdieu has pointed out, cultures
                                                      knowledge, etc., vis-à-vis the system of
do not just sit there waiting to be understood,
                                                      knowledge and practice we, as implicit
they come to the table with ready-made practices                                                            image 2 / AIGA’s Ethnography Primer.
                                                      ethnographers, are seeking to comprehend.
for self-representation. What he discusses                                                                  This cover creates a visual argument
                                                      The issue here is more than the simple fact           between ethnography and design.
as the special position of the “informant”—a
                                                      that different members of a culture or area
person who is engaged by the ethnographer as
                                                      of expertise have different versions of what
representative of the larger cultural group—is
                                                      they are up to. In complex societies and
one example of how conditions for cultural
                                                      organizations, different people occupy different
permeability and cross-cultural understanding
                                                      roles or positions that require different sorts of
are built into the local orders of practice that
                                                      specialized knowledge and practice.                     Ethnography               Design
ethnographers are seeking to understand in the
first place. [12] The notion of expert “informants”   In his book Cognition in the Wild, Edwin
is, of course, notoriously problematic insofar as     Hutchins provides a lengthy account of the
different members of a cultural group occupy          steering of large ocean vessels (navy ships)
different positions and will have different           as a highly complex achievement involving                An Ethnography Primer
versions of what they are up to, the meaning of       the coordination of many different people
their actions, and so on. The important point         with very different kinds of technical
here, however, is that, in addition to what they      expertise. [13] Critical here is that no one
are doing, people are all the time reflecting on      person actually possesses all of the knowledge
and talking about what they are doing, and this       it takes to maneuver a ship. Rather, the ship
Design Studies
                                                                                              pre-existing resources for learning and cultural
                                                                                              understanding that are always already present
                                                                                              in the social settings and cultural practices
                                                                                              ethnographers are seeking to comprehend.
                                    Ethnographic Studies
                                                                                              Further, I have argued that the relevance of
                                                                                              ethnography for design consists at the very
                                                                                              least in the ability of cultural analysis to
image 3 / Ethnographic         works as a kind of technological apparatus
studies of culture, systems,                                                                  draw attention to the depth and complexity of
                               for coordinating and communicating the
and technical practice are,                                                                   socially distributed knowledge and expertise in
in fact, a core element in     distributed knowledge and expertise of the
the education and practice
                                                                                              contemporary organizations, and, one might
                               crew such that they can collectively accomplish
of all designers.                                                                             say, in contemporary social and cultural life.
                               the tasks of steering and navigation.
                                                                                              As I was writing this essay, I attended a
                               The situation with a ship is not unlike other
                                                                                              gathering organized by the City of Vancouver
                               kinds of human organizations. Corporations,
                                                                                              called the “Cities Summit,”[14] where the
                               hospitals, universities, laboratories, municipal
                                                                                              mayor of Calgary, Naheed Nenshi, told a
                               governments, and the rest, represent complex
                                                                                              story about what he described as the “best
                               organizations that bring together persons of
                                                                                              investment in open technology” ever made by
                               massively different skill sets and experience
                                                                                              his administration. As one of their initiatives
                               around common projects, physical and
                                                                                              in open information government, the City of
                               technological environments, and institutional
                                                                                              Calgary equipped every snow-plow truck with
                               identities. It is in this sense that any specific
                                                                                              GPS and developed an application that would
                               design—whether of a building, an artifact,
                                                                                              provide the locational data of all the plows
                               a communication system, or a process—
                                                                                              to the city’s public website. Not only did this
                               needs to address the conditions of its own
                                                                                              almost eliminate phone calls to the City to
                               embeddedness within this larger context of
                                                                                              find out when the streets would be plowed, it
                               culturally distributed knowledge and expertise.
                                                                                              changed the way that people organized their
                                                                                              days and their traffic patterns in the aftermath
                               Conclusion /
                                                                                              of snowstorms.
                               My aim in this brief essay has been to give
                               some initial sense of how cultural analysis is                 Although not world-changing, it is an excellent
                               embedded in our routine social activities and to               example of how a specific technological
                               begin to imagine the implications this holds for               intervention can be used to mobilize the
                               ethnography, as well as for our understanding                  massively distributed intelligence of a city and
                               of the relationship between ethnography and                    its citizens. It is well worth noting that this
                               design. My central argument has been that                     “design solution” did not come from the city
                               professional ethnography is, in its own right, a               planners or the IT people, it came from the
                               culturally embedded practice that draws upon                   maintenance department.


citations
[1] Donald A. Schön, The Reflective Practitioner: How Professionals Think in   [7] Lucy Suchman, Plans and Situated Actions: The Problem or Human-Machine
Action (New York: Basic Books, 1983).                                          Communication (Cambridge: Cambridge University Press, 1987); Graham
[2] Douglas Schuler and Aki Namioka (eds.), Participatory Design: Principles   Button (ed.), Technology in Working Order: Studies of Work, Interaction, and
and Practices (New Jersey: Lawrence Erlbaum Associates, 1993).                 Technology (London: Routledge, 1993)
[3] Donald A. Norman and Stephen W. Draper, User Centered System Design        [8] Michel Callon, “Some Elements of a Sociology of Translation:
(New Jersey: Lawrence Erlbaum Associates, 1986); Terry Winograd and            Domestication of the Scallops and the Fisherman of St. Brieuc Bay,” in John
Fernando Flores, Understanding Computers and Cognition (New Jersey:            Law (ed.) Power, Action, and Belief: A New Sociology of Knowledge? (London:
Ablex Publishers, 1986); Brenda Laurel (ed.), Design Research: Method and      Routledge, 1986), pp. 196-229; Bruno Latour, Science in Action (Milton
Perspectives (Cambridge, MA: MIT Press, 2003); Bill Moggridge, Designing       Keynes: Open University Press, 1987).
Interactions (Cambridge, MA: MIT Press, 2007).                                 [9] “2009 Conditions for Accreditation,” National Architectural Accrediting
[4] Hugh Beyer and Karen Holtzblatt, Contextual Design: Defining Customer-     Board, pp. 20-22 (http://www.naab.org/accreditation/2009_Conditions.aspx)
Centered Systems (San Francisco: Morgan Kauffman Publishers, 1998).            [10] http://www.aiga.org/ethnography-primer/
[5] Colin Burns, Hilary Cottam, Chris Vanstone, and Jennie                     [11] This is an allusion to Geertz’s concept of “thick” descriptions, or
Winhall, “Red Paper 02: Transformation Design,” Design Council,                ethnographic accounts that attend to the local contextual conditions of
February 2006 (www.designcouncil.cino/wt/RED/tranformation/                    human social behavior. See Clifford Geertz, The Interpretation of Cultures:
TransformationDesignFinalDraft.pdf )                                           Selected Essays (New York: Basic books, 1973).
[6] Pierre Bourdieu, Outline of a Theory of Practice, Richard Nice (trans.)    [12] Bourdieu, Outline of a Theory of Practice, p. 18.
(Cambridge: Cambridge University Press, 1977).                                 [13] Edwin Hutchins, Cognition in the Wild (Cambridge, MA: MIT Press, 1995).
                                                                               [14] http://www.vancouvercitiessummit.org/
09
importing a
research ethics model
into creative research / Lois Klassen, Glen Lowry & Julie york
developing a university research agenda requires significant changes to the structure and specialization
of an Art and Design institution; it also involves a radical transformation to the “art school” culture and
overall mandate. When Emily Carr set out to establish a Research Ethics Board (REB) in 2006, it was
responding to a condition of eligibility for funding from the tri-council of federal research agencies—the
Social Sciences Humanities Research Council of Canada (SSHRC), Canadian Institutes of Health
Research (CIHR), and the Natural Sciences and Engineering Research Council of Canada (NSERC). More
than this, the development of an in-house REB has demonstrated how determined this eighty-seven year old
institution has been at prioritizing a top-f light “research enterprise.” [1]

In a very short time, Emily Carr has had the            practice and the exact meaning or definition
enviable distinction of receiving research              of human participant research. Painting
funding from each of SSHRC, CIHR, and                   or photographing a portrait, creating an
NSERC. This has meant that the Emily Carr               animation of harm reduction for drug use
REB has had to work quickly and effectively             and addiction, or designing an open source
to develop policies and approaches that                 website to share information from an NGO—
are consistent with Emily Carr’s relatively             all necessarily involve human subjects, but
unique multi-disciplinary, practice-driven and          do they require REB review and approval?
creativity-focused research culture. As a result,       There is no simple answer to this question.
a key facet of the quasi-independent Emily              The appropriate response has to do with the
Carr REB office has involved educating and              designation of “research” and the type of
supporting a new research culture. As faculty           knowledge the project hopes to produce. While
members have come to secure tri-council                 creative practitioners have learned to adopt
funding with increasing frequency, they often           the language of research and methodology to
find themselves in the position of rethinking or        describe their own practice, the terminology
revising creative practice to fit the exigencies        may actually cause as much confusion as not
of scholarly endeavour. Thus, the Emily Carr            when it comes to the definition of human
REB is tasked with building a structure for             subject research and the ethical responsibilities
researchers and instructors that supports               involved for academics.
emergent as well as established participant
                                                        Published in December of 2010, the second
research projects. The following principles
                                                        edition of the Tri-Council Policy Statement:
have so far guided the work of the Emily
                                                        Ethical Conduct for Research Involving Humans
Carr REB: “At the University, the purpose of
                                                        (TCPS2) emphasizes a broad approach
ethics review of research involving human
                                                        to research ethics that articulates unique
participants is guided by three principles:
                                                        opportunities for practitioners and researchers
the protection of research participants, the
                                                        in creative disciplines. Integrating these
protection of the Emily Carr of Art + Design
                                                        guidelines into Emily Carr’s research policies
community, and the education of those
                                                        and practices has produced a vital context for
involved in research.”[2]
                                                        the discussion and exploration of research
Within the context of the art and design                ethics, across disciplines and faculties at
university, these three principles have come to         the university. It could be argued that this
take on something of a specialized meaning,             productive dialogue results in part from the
particularly around questions of creative               dialogic nature of the TCPS2. Distinct from
its 1998 predecessor, the TCPS2 attempts to          minimal risk to their participants. Both the
emphasize the importance of flexibility and          consolidated principles and the proportionate
on-going review in a newly consolidated set          approach require that the REB processes have
of core principles and in its insistence on          on-going discussions with researchers and
the “proportionate approach to research ethics       those who teach research methodologies. That
review.”[3] By consolidating the eight core          communication needs to reach beyond regular
principles of TCPS1 into three comprehensive         reports and formal reviews.
statements–namely, the respect for persons,
                                                     In keeping with this spirit of dialogue, the Emily
a concern for welfare, and the principle of
                                                     Carr REB has been working with the different
justice—TCPS2 clearly outlines approaches
                                                     faculties and faculty members to help articulate
to the ethical treatment of participants during
                                                     the unique requirements of creative practice
research that are dynamic and adaptable.[4]
                                                     research involving the participation of others.
The revised guidelines are less dependent on
                                                     This involves an on-going consideration of
the categories and classifications that have
                                                     the environment of creative research and key
been the used to guide research practices and
                                                     questions about ethics in participant research.
terminology in the past. “Respect for vulnerable
                                                     We are invited to think about and debate how the
persons,” for instance is no longer a unique
                                                     Emily Carr REB process might be integrated into
principal but is now expected to be produced
                                                     media practices like film, video, photography—
as a result of all three core principles. In other
                                                     areas of research and production with well-
words, the TCPS2 appears to recognize the
                                                     developed professional standards and practices
fluidity of power relations and the fact that all
                                                     of consent and permission, that may or may not
persons hold vulnerabilities; it suggests that
                                                     coincide with other academic standards.
concern for the welfare of others requires that
researchers carefully assess the unique needs of     Industry standards and professional practice
participants within the context of their research    conventions exist to guide and sometimes
goals and conditions. The inclusion of people        govern how consent is negotiated in disciplines
in the research enterprise, regardless of their      like filmmaking, journalism, photography,
social vulnerabilities or institutional status—in    community art, and others. Emily Carr, like most
such a way demonstrating the researchers’            art and design universities, offers professional
recognition that research and knowledge can          practice courses and public projects courses
flow across formal academic boundaries,—             that teach undergraduate students to formulate
would, in the spirit of TCPS2, be taken as a         release documents that reflect various levels
matter of social justice.                            of involvement with participants. During the
                                                     development of the Emily Carr REB, creative
Similarly, the TCPS2 emphasizes a “propor-           producers amongst the faculty have actively
tionate approach to REB review.” Proportionate       questioned the implications of integrating
review suggests that REBs need to be                 REB scrutiny into these varied practices. The
responsive to the conditions in which they           debates swirl around central questions of
operate, as well as responsive to the balance        concern in research and creative projects: Do all
of harm and benefit proposed in the research         creative projects that involve people need to be
under review. A proportionate approach means         reviewed by Emily Carr REB? Are art projects
that the REB will provide more scrutiny to           research projects or not? Do all members of
projects that propose a greater level of potential   the community participate in research just by
risk than those which present no greater than        definition of there involvement in the university?
11
                                                                                                              citations
                                                                                                             [1] Address by Dr. David
                                                                                                             Bogen to the all university
“The Emily Carr REB has come to understand                                                                   meeting on January 5,
                                                                                                             2012 at Emily Carr.

research as professional practice that intends                                                               [2] Emily Carr
                                                                                                             Research Ethics Board,
to extend or build on existing knowledge…”                                                                   recommendations for
                                                                                                             amendment “Policy
                                                                                                             5.1.2 Research Involving
                                                                                                             Humans Procedure”,
                                                                                                             pending publication, 2011

To this end, the Emily Carr REB has come to              expected to uphold Respect for Persons,             [3] Panel on Research
understand research as professional practice             Concern for Welfare, and Justice as guiding         Ethics, “Highlights of
                                                                                                             TCPS2”, PDF, http://
that intends to extend or build on existing              principles in their work. Creative practitioners    www.pre.ethics.gc.ca/
knowledge through a disciplined inquiry or               are also bound by the ethical conventions           eng/policy-politique/
systematic investigation, and through the                and expectations of their cultural sector. This     initiatives/tcps2-eptc2/
dissemination of findings. Members of the                means that they are expected to conform to          Default/ accessed January
                                                                                                             16, 2012.
Emily Carr REB understand the significant                the standards of their discipline, particularly
overlap between academic research and what               concerning how they achieve informed consent         [4] The original 1998
is alternatively referred to as creative practice        and permission from their participants,              edition of the TCPS listed
and artistic inquiry. Not all artworks involving         subjects, or collaborators.                          the following eight core
                                                                                                              principles: “respect for
human subjects require REB approval. In                                                                       human dignity”; “respect
                                                         This is an area of dynamic debate within
Article 2.6 of the Tri-Council Policy Statement:                                                              for free and informed
                                                         Emily Carr, as it is at other arts-based research
Ethical Conduct for Research Involving Human                                                                  consent”; “respect for
                                                         institutions and universities across the             vulnerable persons”;
Subjects (TCPS2) a distinction between creative
                                                         country. The Emily Carr REB in tandem with          “respect for privacy
practice and research is clearly articulated.                                                                 and confidentiality”;
                                                         faculty and administration looks forward
                                                                                                             “respect for justice and
“Creative practice activities in and of themselves, do   to participating in discussions with our
                                                                                                              inclusiveness”; “balancing
 not require REB review. However, research that          counterparts in other universities and the           harms and benefits”;
 employs creative practice to obtain responses from      Tri-council. These discussions are particularly     “minimizing harm”; and
 participants that will be analyzed to answer a          useful to understand the implications of            “maximizing benefit”.
 research question is subject to REB review.” [4]        working with review models and standards that
                                                                                                              resources
                                                         have developed in research settings that bear
 The TCPS2 application of this guideline                                                                     Social Sciences and
                                                         little resemblance to environment of creative       Humanities Research
 expands on the designation of creative
                                                         inquiry that has developed here. To help enrich     Ethics Special Working
 practice activities.
                                                         the debate, and to maintain a vibrant research      Committee (SSHWC): A
“Creative practice is a process through which an         culture across all disciplines at Emily Carr, it    Working Committee of
                                                                                                             The Interagency Advisory
 artist makes or interprets a work or works of           is important for creative practitioners who         Panel on Research
 arts. It may also include a study of the process of     undertake work involving human subjects to          Ethics (PRE), “Research
 how a work of art is generated. Creative practice       self-identify their research aspirations and        Involving Creative
 activities do not require REB review, but they          to interrogate the boundaries between their         Practices: A Chapter for
                                                                                                             Inclusion in the TCPS,”
 should be governed by ethical practices established     creative practices and the knowledge practices      2008.
 within the cultural sector.” [4]                        of other conventional modes of academic
                                                         pursuit. Recognizing that the imported REB          Canadian Institutes
 While the creative practice leading to the                                                                  of Health Research,
                                                         model is dependent upon a responsive and
 production of art works is significantly                                                                    Natural Sciences and
                                                         dialogic approach, the Emily Carr REB has so        Engineering Research
 different from other forms of academic
                                                         far been informed by the discussions amongst        Council of Canada, Social
 research, when it is undertaken under the
                                                         peer creative practitioners and researchers         Sciences and Humanities
 auspices of the university, artists, designers,                                                             Research Council of
                                                         within the Emily Carr community. The Emily
 writers, and media makers are expected to                                                                   Canada. Tri-council Policy
                                                         Carr REB is enthusiastic about its role in          Statement: Ethical Conduct
 adhere to the three core principles of TCPS2.
                                                         guiding and supporting this debate.                 for Research Involving
 Creative practitioners of art-based research,
                                                                                                             Humans, December 2010.
 like others working in the university, are
Using verticality
                          / Bobbi kyle & Nick Ng




                                                   this article explores and elucidates the problems and processes involved in conceptualizing interior
                                                   architecture for single-room micro-dwellings in urban Vancouver as part of the Ninety Square Foot Space
                                                   project at Emily Carr University of Art + Design. Solutions were developed based off of existing, client-built
                                                   nine by ten foot rental spaces in downtown Vancouver. We focused our efforts on problem definition and re-
                                                   framing, and identified the multiple stakeholders involved and their differing interests, in order to discern a
                                                   feasible intersection within which to design. The intent of this project was to reconcile the issue of adding the
                                                   basic furniture required for practical living (bed, couch, desk/table) while retaining ninety square feet of usable
                                                   space. The resulting prototype seeks to offer a design solution that may be utilized in future rental developments
                                                   as a means of increasing the number of affordable, small-space living environments in urban centres.

                                                   Introduction /                                            system through the use of discovery research.
              Urban design, space planning
  interior architecture, small living space
 habitat, modular design, hybrid furniture
  micro-living, 90 square foot living space
                            vertical design




                                                   Vancouver is home to a wide variety of                    These primary interest groups can be identified
                                                   inhabitants including locals, tourists, students,         as follows: the property owner (client), tenants
                                                   business people, and working class people.                (users), and contractors/maintainers (secondary
                                                   The living spaces available in the downtown               users). (image 1)
                                                   core often remain inaccessible to students and
                                                                                                             Preliminary research revealed that each interest
                                                   working class people due to the economics of
                                                                                                             group possesses its own unique set of problems
                                                   the area. Our client, Instafund, is targeting this
                                                                                                             and needs; as Richard Buchanan states, the
                                                   gap in partnership with Emily Carr students to
                                                                                                            “designer’s task is to identify those conditions
                                                   retrofit existing, single-room accommodations
                                                                                                             precisely and then calculate a solution.” The
                                                   with furniture installations that will better use
                                                                                                             challenge involved in formulating a solution
                                                   these spaces to meet the needs of lower-to-
                                                                                                             for these distinct groups is that the interests
                                                   middle income inhabitants.
                                                                                                             of each do not entirely correspond. Through
                                                   Third-year design students working in teams               our research however, we were able to identify
                                                   of three were challenged to develop full-                 some of the issues that were common to each
                                                   scale prototypes of built-in (non-removable)              group. These commonalities included the
                                                   furniture or architecture. The resulting design           square footage of the spaces, the feasibility and
                                                   had to meet the needs of not only the client,             usability for all parties involved, the efficiency
                                                   but also the intended target user. If successful          of the space and materials used, and the cost for
                                                   in the eyes of the client, the system may be              all parties.
                                                   implemented in two existing locations owned
                                                   by the client, thereby refitting a total of 150           Design constraints provided /
                                                   one-room tenancy facilities with the newly                There were several constraints placed on
                                                   redesigned furniture or architecture.                     our design team by the client during project
                                                                                                             initiation. These constraints included that
                                                   Defining the problem /                                    the design:
                                                   As these redesigned spaces must fit within
                                                                                                               Could not exceed a $1000 fixed budget
                                                   the rental system in place, our team adopted
                                                   Susan Squires’ concept of “uncover[ing] and                 Must be configurable for different rooms
                                                   understand[ing] the cultural system that frames
                                                                                                               Should be able to be produced in multiples
                                                   human action to provide direction for creating”
                                                   our proposed solution. This meant identifying               Needs to leave space for a mini-fridge and a
                                                   and understanding the multiple stakeholders               bed (with the mattress being provided by
                                                   (or different interest groups) involved in the            the tenant)
13
 Will ideally increase the length of tenant stay    disorganized and cluttered, despite our best
                                                    efforts. Many furniture items introduced into
 Should discourage multiple occupancy (the
                                                    the spaces were discarded or left behind for
spaces are intended for single occupancy only)
                                                    the landlord or site management to dispose of
  Should discourage conventional cooking            at the end of the tenancy. We also noted that
(space is not zoned for stoves or hot plates)       vertical space was never really used in any
                                                    creative or meaningful way, with most space
 Materials and manufacturing should remain
                                                    existing above eye level remaining unused and
as sustainable as possible, thus excluding MDF
                                                    ignored. We considered this neglected space
composite wood
                                                    to be valuable real estate in terms of space
                                                    planning.
Research and methodology /
Target user research                                Inspirational and existing product research
The research and discovery conducted by our         We considered a plethora of influences during
team was completed in several different phases.     the ideation phase of our development to
We were provided with a set of interests and        inspire our design. Some of these sources
constraints from the vantage point of the client,   included existing small-space living solutions
but we lacked insight about the situation,          such as yacht/boat cabins, recreational vehicles,
needs and desires of the target users (tenants).    train cabins, submarine facilities, and bus
                                                    interiors. These examples of space management
To gather this data we employed the following
                                                    proved helpful, but did not lend well to a sense
research steps and methods:
                                                    of permanence in the space.
  Conducted a site visit to observe living
                                                    Influence was also drawn by looking at urban
situations
                                                    centres in other countries such as New York
 Photo documented the space and its                 and Hong Kong for existing examples of
surroundings                                        compact living. Most examples found possessed
                                                    a considerably larger budget than what was
  Established user profile and target audience
                                                    currently allotted, and therefore proved non-
information
                                                    viable on a limited budget. Other examples
 Conducted a tenant survey to gather opinions       of small-space furniture included hybridized
                                                    furniture, which strives to combine articles
  Utilized a co-creation kit (a creative kit
                                                    such as a couch and bed.
that enables the user to answer simple but
insightful questions in a tacit and visual way)

 Constructed a scale replica of the ninety
square foot problem-space to examine the
relevant issues in context                                                   CLIENT                         image 1 / Stakeholders and
                                                                                                            their unique set of needs
  Conducted “day-in-the-life” walk-through                                     budget                       and limitations are identified
studies to glean information about how                                     space & viability                through discovery research.
the space is moved through and used on a                                   implementation
daily basis                                                             return on investment

 Established a needs vs. wants framework
analysis

  Constructed scale mock-ups of the objects
                                                                            common
that must exist within the space (bed, fridge,
                                                          shelter           ground
etc.) in order to account for their presence in                                                  modularity
                                                       basic needs
the space	                                                                                      construction
                                                      safety/security
                                                                                               ease of install
Important observations made during                    entertainment
                                                                                               maintenance
the discovery process began with the                     comfort
realization that when conventionally sized
                                                                                         SECONDARY
furniture is brought into the space, it often
                                                                USER                     USER
creates additional problems rather than
viable solutions. The rooms began to look
vehicles, train cabins, submarine facilities, and bus interiors.”
“We considered a plethora of influences during the ideation
phase of our development…yacht /boat cabins, recreational           Most of these solutions contained “Murphy
                                                                    style” beds (beds that lie flat against—and
                                                                                                                        as to reduce the amount of effort needed to
                                                                                                                        configure the space
                                                                    fold out from—flat surfaces and walls). These
                                                                                                                         Allow space for alternate cooking and food
                                                                    hybrid solutions are attractive and work
                                                                                                                        preparation methods
                                                                    well, but still carry the problem of requiring
                                                                    a determinate amount of free floor space in           Reduce or control the mattress size to a
                                                                    which to fold the unit out. In this instance, the   long twin
                                                                    space allotted was too small to accommodate
                                                                    these solutions, and would require repetitive        To create a comfortable and inviting living
                                                                    movement of objects to operate. They also           space	
                                                                    require repetitive configuration of several
                                                                    different components by the user in order to        The resulting approach and concept /
                                                                    be used in a practical way.                         To adhere to our now streamlined framework,
                                                                                                                        our group attempted to empathize with each of
                                                                    Our design goals and approach /                     the three main interest groups. This allowed us
                                                                    Since, as noted by Buchanan, “constraints can       to make further decisions about material types,
                                                                    best be visualized in terms of three overlapping    costs, construction, modularity and aesthetic
                                                                    criteria for successful ideas: [feasibility,        qualities. By identifying with and assuming
                                                                    viability, and desirability],” we narrowed our      these three roles, our design team was able to
                                                                    design criteria even further in order to conceive   avoid imparting too much of our own social,
                                                                    of a feasible, viable and desirable solution.       cultural and aesthetic preferences.
                                                                    Following user and existing-product research,
                                                                                                                        Our final concept iteration includes a platform
                                                                    our team identified a new set of refined design
                                                                                                                        surface directly above an extra-long twin-
                                                                    goals in addition to those provided by the client
                                                                                                                        sized mattress and bed frame. The goal of
                                                                    that we felt would strongly address the problem
                                                                                                                        this platform is to permit the bed to nest
                                                                    sets we prioritized. These new, internally
                                                                                                                        underneath when not in use, to enable the
                                                                    generated goals were as follows:
                                                                                                                        bed to be wheeled out half way and locked in
                                                                     Find a way to retain the ninety square feet        place to convert into a couch or lounge, and to
                                                                    of space                                            allow the bed to be pulled out all the way from
                                                                                                                        underneath the platform for sleeping. (image 2)
                                                                     Use the vertical space more efficiently
                                                                                                                        A combination counter/desk surface is placed
                                                                     Meet the users’ basic needs and add                on the platform above the bed, overlooking the
                                                                    amenities and comforts wherever possible            rest of the space, to serve as a sitting, eating or
                                                                                                                        working space. (image 3)
                                                                     Make the design emotionally durable (foster
                                                                    an emotional attachment and give a sense of         This platform elevation enables us to solve
                                                                    permanence rather than disposability)               several problems at once:

                                                                      Make most of the elements static in order          It provides a sitting, sleeping, eating, studying
                                                                    to reduce the feeling of transience as well         and working space together in one unit


                                                                                                                                                                              image 2 / This flexible system allows for the bed component
                                                                                                                                                                              to be pulled out from underneath the platform to serve as
                                                                                                                                                                              either seating space or for sleeping.
15
  It downsizes at once the main living
 components to an acceptable scale for smaller
 spaces

  It accommodates the largest piece of furniture
 required in the space without reducing the
 square footage

  It effectively uses verticality, and needs only a
 small stepping stool for access

   It creates additional storage nested along the
 sides of the platform, thereby reducing the
 need for additional furniture

   It functions as interior architecture rather
 than removable furniture

  Its solidity and attached relationship to the
 space gives it a clear sense of permanence

  It is an enduring object that can be
 customized by simple colour and accessory
 choices or modifications

   The main components cannot be lost or
 stolen

  It can be constructed on site with locally
 sourced materials, and repaired and
 maintained as needed

 Outcomes /
 Undeniably, the greatest hurdle encountered          image 3 / Using verticality in small living spaces conserves space while reducing the need for additional furniture.
 during our design process was the mediation
 of different interests. Traversing these             any specialized training. The floor space has
 differences required careful consideration and       been effectively cleared for users to move
 compromise throughout the problem-solving            through comfortably, leaving ample room for                            references
 process. During this time we drew much               additional amenities. Most importantly, the                            Squires, Susan. “Design
 inspiration from Donald Schön:                       space successfully fosters a greater sense                             Research.” Design Studies:
                                                                                                                             A Reader. Eds. Hazel Clark
                                                      of emotional engagement and permanence.
“Designing is a social process. In every building                                                                            and David Brody. New
                                                      Furthermore, we hope that our strategy can                             York: Berg, 2009. 115-120.
 project, there are many different kinds of
                                                      be used in future housing developments to                              Print.
 participants. [these individuals] pursue different
                                                      increase the number of affordable, micro-living
 interests, see things in different ways, and even                                                                           Buchanan, Richard.
                                                      environments in other urban centres.
 speak different languages. [Any] theory of design                                                                          “Wicked Problems in
 worth its salt must somehow take into account all    Acknowledgments                                                        Design Thinking.” Design
                                                                                                                             Studies: A Reader. Eds.
 of these tensions.”                                  We would like to thank Karla Tull-Esterbrook,                          Hazel Clark and David
                                                      our third teammate for being an insightful                             Brody. New York: Berg,
 We feel confident that the final prototype
                                                      and invaluable partner in this project. We                             2009. 96-102. Print.
 takes into account these tensions as identified
                                                      also wish to thank the client, our investors
 during the design discovery process. Although                                                                               Schön, Donald.
                                                      and our design instructor, Christian Blyt, for                        “Designing: Rules, Types
 the concept could be pushed further (given
                                                      his expertise and support in developing the                            and Worlds.” Design
 more time or a larger budget), we feel that the
                                                      concept. We greatly appreciate the opportunity                         Studies: A Reader. Eds.
 solution is certainly “worth its salt.”                                                                                     Hazel Clark and David
                                                      to design for such a dynamic problem space.
                                                                                                                             Brody. New York: Berg,
 In conclusion, our prototype was developed           We would also like to extend thanks to the                             2009. 110-114. Print.
 with less than five hundred dollars worth            University’s staff and shop technicians for
 of locally-sourced materials. The design is          aiding and facilitating our design process, as
 configured for simple on-site construction           well as our classmates for providing
 and can be reproduced by contractors without         valuable feedback.
ealth &
                ell being
                                                                                                    Jonat
                                                                                                          han
                                                                                                   Jessica Aitken
                                                                                                          Carson / Yout
                                                                                                                / The h in transition
                                                                                                                     Lions
                                                                                                                           Gate
                                                                                                                                Hosp
                                                                                                                                     ital F
                                                                                                                                              oyer
                                                                                                                                                     Proj
Hos
                                                                                                                                                         ect
      pita
             l be
                    ds i
                           na
                                train
                                        ing
                                              room
                                                     at th
                                                             e Li
                                                                    ons
                                                                          Gat
                                                                                eH
                                                                                     osp
                                                                                           ital.
17
Introduction /           Health Design Lab
the health design lab (hdl) is a vibrant research cluster at Emily Carr. It is a virtual lab, in the
sense that no dedicated research facilities are involved. Rather, it is an intellectual “home” for design
faculty and students engaged in applied research projects in the general area of healthcare. Of course,
this is a broad area of practice that spans all the design streams; it started at least 15 years ago with a
long-term collaboration on assistive devices with the GF Strong Rehabilitation Centre.


At present, from Industrial Design we see                   work involves the active participation of
projects from a wood product design course                  local clinicians and other caregivers, of local
that include an elegant birthing stool for use              hospitals and other care facilities, and of
in a delivery room, as well as a thesis project             local companies and other research partners.
of an intelligent chair for a dementia unit that            Through this model, “design thinking” is
recognizes the occupant and plays a cloud based             introduced to a system that is in need of
culturally appropriate play list.                           innovation, while students learn to develop
                                                            their design skills in real-world situations.
Communication designers are working on the
design of a patient portal for BC Children’s                The work at the Health Design Lab is an
Hospital, and on an iPad-based application                  example of design-based research, and
with social media components that allow young               research-based design. Researchers approach
patients with chronic illnesses to manage their             complex problems with a broad view that
diseases more effectively. Interaction designers            attempts to capture complexity, to understand
are interested in data visualization for the                previous approaches, and to linearize problems
outputs of numerical simulations of emergency               where possible. The work always involves
room queuing, and on the interaction tools                  co-design with those intended to benefit
needed by nurses during shift change on a busy              from the outcomes, and those intended to
ward. Much of the work has an architectural                 implement the solutions. It takes an inclusive
element. For example a recent research                      view of product/process life cycle, considering
question involved the entrance foyer of Lions               manufacturability, cost, training and
Gate hospital; how could it be re-designed                  maintenance, and sustainability issues.
to incorporate the changing needs of the                    As with any research, process is documented
patient and family population, and how could                and reported to ensure others can benefit
stakeholders be engaged in that re-design.                  from results.

While the work is varied, some central themes               Certainly, “design thinking” will not solve
are clear. First, faculty and student research is           all problems in the health care system. But
highly applied. Design solutions are sought for             equally certainly, this approach and this vibrant
problems that are important to the healthcare               research cluster in particular, is contributing
sector, which can lead to improved patient                  practical solutions that have real value in
outcomes, and where practical implementation                terms of patient outcomes and other important
is possible in the near term. Second, the                   improvements.
work is highly collaborative. Almost all the                                                / Rob Inkster
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CURRENT Issue 03

  • 1. EMILY CARR UNIVERSITY OF ART + DESIGN Design Research Jour nal Spring 2012
  • 2. Editorial Mandate current is a multi-platform design journal that showcases creative, practice-based and applied research. It functions as a site for design researchers, academics, students, professional designers, entrepreneurs, and the business community to ref lect on contemporary design thinking—products and processes. Through a variety of forms and formats— faculty, staff and administration through interviews, case-studies, critical essays, reviews publication in print, online and as an iPad app and photo documentation, we challenge To demonstrate to the business community researchers to represent their processes as the economic value of managing design as iterative cycles of research and to skillfully a resource navigate information-led and practice-led methodologies. Current’s affiliation with Emily Carr University of Art + Design is vital to the journal’s function Current is a continually evolving exposition on as a site for on-going dialogue between the people and processes involved in design researchers in and across a variety of local, research. It is a platform for the cross-disciplinary, national, and international contexts—academic cross-sector professional communities of people and professional. The university context is with educational and professional interests in the crucial to how we understand and illustrate a currency of design thinking. practice-based design ethos in relation to an Current has the following goals that reflect its evolving ecology. Our learning community is a unique location in one of Canada’s most dynamic research space rich in critical and collaborative Art + Design universities: inquiry and reflective self-practice. Research at Emily Carr is modeled on context-informed To illustrate the context that shapes practice- practice in a teaching/research nexus that is based research and research-based practice responsive to human and ecological needs. To illustrate new processes and design thinking Current draws its power from a community from project-based collaborations with a diverse of educators, practitioners, students, and range of educational partners staff engaged in new models and networks To inform about current and future directions of innovation with educational partners from in teaching, research, and learning in post- diverse sectors. We are explorers of the values secondary education and richness of human knowledge and agents of change and cross-disciplinary integration. A To showcase generative tools for co-designing community of thinkers and makers, we seek to and their benefits at the “fuzzy front end” engage with complex ideas, situations and in so To establish a transparent legacy of learning for doing to speak to teams of experts, as well as to undergraduate and graduate students, alumni, the very people who use our research outcomes.
  • 3. 04 16 ethnography & systems 5—8 / on the convergence health & well being 17/ introduction 01 / editorial mandate of ethnography and design Rob Inkster David Bogen 18—21 / youth in transition 9—11 / Importing an ethics Jonathan Aitken model into creative research Lois Klassen, Glen Lowry & Julie York 22—25 / the Lions Gate Hospital Foyer project 12—15 / using verticality Jessica Carson Bobbi Kyle & Nick Ng
  • 4. t arke cM ubli nd P Isla ille 26 36 interactivity 27/ introduction Stereoscopic 3D 37/ introduction ew o al vi Aeri anv f Gr Alexandra Samuel Maria Lantin 44—45 / contributors 28—31 / Interview 38—39/ Changing Views on Research: with alexandra samuel A Dialogue with Maria Lantin Celeste Martin Glen Lowry 32—35 / Designing The Vignellis: 40—43 / Illuminating Processes in ebook production Vancouver’s neon Kendra Stalder & Paige Louie Vivian Ziereisen
  • 5. thnography Systems Lois Klassen , Glen Bobb Lowry i Kyle & Julie & Nic York k Ng / / Im using porting verticality into an creative ethics researc model h
  • 6. 05 e. But On The Convergence and of Ethnography rlow Thu een and Design / David Bogen etw et b Stre rgia Geo over the past two decades, designers of all stripes have begun integrating the lessons of est ethnography into their academic research and professional practices. Under the rubrics of on W “ref lexive,” [1] “participatory,” [2] “human-centred,” [3] “contextual,” [4] and “transformation tion design,” [5] the relationship between design studies and ethnographic approaches to cultural oca analysis has been progressively deepened and, at the same time, grown more complex. ite l offs During this same period, key developments in of the major professional design associations t an anthropology, sociology, and studies of material in North America—has recently produced an ry a and technological culture have transformed “Ethnography Primer” as a resource for working alle our understanding of both the context and the professionals.[10] In the introduction to this rt G er A subject matter of ethnographic investigations. document, the authors state: “Designers need ouv These developments include: The critique of to understand the relationship between what anc the colonial history of anthropology and the they produce and the meaning their product he V rise of relational and reflexive approaches to has for others” and “ethnography informs by t ethnography[6]; the emergence of studies of design by revealing a deep understanding ayed contemporary work and expert practice as a of people and how they make sense of their ispl distinctive area of ethnographic inquiry[7]; and world.” The cover image for the “Primer” wa d the rise of Science and Technology Studies (image 2) makes a visual argument for a Eza (STS) as an interdisciplinary field that attends, dialogical relationship between ethnography ota among other things, to the complex relations and design. by K between “human” and “non-human actors.”[8] tion At the same time, the version of ethnography alla Given these developments, there are strong and ethnographic methods outlined in Inst grounds for claiming that design studies and the “Primer” are necessarily rather thin and ethnographically-informed studies of culture, utilitarian: Designers need to understand human systems and technical practice have, the complex human and cultural contexts, for some time now, been on a steady path of the meanings, and the implications of their convergence, and indeed, are now running on proposed designs, but—faced with the parallel tracks. (image 1) demands of client specifications, project deadlines, limited budgets, etc.—these It is now commonplace for professional design understandings need to be arrived at in ways associations to advocate for the incorporation that are relatively expedient and tuned to the of ethnographic skills and cultural awareness problems designers are working on directly. As as part of design curricula. So, for example, a practical matter, the recommendation of the the 2009 National Architectural Accrediting “Primer” appears to be that it is worth bringing Board (NAAB) standards for student an ethnographer onto the team at some point, educational outcomes establish criteria for where the role of the designer is to develop a “Critical Thinking and Representation” that brief that focuses the trajectory of ethnographic include the development of skills and applied analysis in ways that advance the project research strategies for “comprehending narrative and have demonstrated relevance to people, place, and context” across a range of the design solution(s). cultures and cultural settings.[9] AIGA—one
  • 7. Design Studies Games and game structures are a fairly universal feature of human societies. One general thing that can be said about game structures is that they consist minimally in a Ethnographic Studies set of conventions that mark certain actions as part of the game and certain others as peripheral or irrelevant to the state of play. So, for instance, if I am playing chess and I move image 1 / Design studies and My aim in this essay is to demonstrate that this ethnographically-informed my pawn one square forward, that is a move studies of culture have been “thin” version is inadequate for understanding in the game. If, alternatively, I move my coffee on a path of convergence the appropriate place of ethnographic research and now continue to run on cup to my mouth, that is something I am doing in design education as well as the relevance parallel tracks. “while playing chess,” but it is not part of the of cultural analysis to the actual issues and game, at least not directly so. Further, games problems that designers face in their daily have routine ways of beginning and ending, practice. My central argument is that— and within these, typical cycles of play (“moves” whether or not they are academically trained in chess, “innings” in baseball, etc.) Practically in ethnographic research—all designers are speaking, this means that—from a player’s “implicit ethnographers” in the sense that they perspective—a game consists in a kind of routinely employ methods of cultural analysis alternation between periods of intense focus on and documentation in ways that inform the game relevant activities, punctuated by periods design process, often in unseen ways. of more relaxed focus, disengagement, or rest. Rather than conceiving ethnography as a set of And typically these alternations between highly technical practice are, in fact, intrinsic to design.” expert methods that are somehow separate from focused and relatively disengaged periods are design, I wish to claim that these methods are well marked and monitored within the overall always already present in the design process. As conduct of the game. ethnographic studies of culture, systems, and a consequence, I want to advocate on behalf of “…there are strong grounds for claiming that Take, for instance, the case of card games, and a fully integrated—or “thick”[11]—conception more specifically the game of bridge. Bridge of the relationship between ethnography and is a game typically played by four people, with design in which the ongoing cultivation of our two people on each team. Team members sit capacities for cultural analysis and ethnographic across from one another on opposite sides of a understanding is a core element in the square table. This physical design eliminates education and practice of all designers. the ability of team members to see each other’s In short, rather than merely being two fields cards, but (interestingly) maximizes their running on parallel tracks, I aim to demonstrate ability to see each other’s bodies and facial that there are strong grounds for claiming that expressions. ethnographic studies of culture, systems, and The play of bridge takes place in cycles, called technical practice are, in fact, intrinsic to design. “hands.” Once a hand begins, it is inappropriate (image 3) for any player to say anything that would allow other players to know what cards they We Are All Ethnographers / are holding or what they are thinking about By saying all designers are “implicit in terms of their strategy of play. And, indeed, ethnographers” I do not mean to imply that players monitor one another to ensure that designers are alone in paying attention to the no one gives away information unfairly, and a cultural context of their work. On the contrary, large part of the game of bridge is about being the argument I am making is that “attending able to figure out what people have in their to cultural context” is a pervasive feature of hands and what strategies they are following any socially organized activity, where what I solely with reference to the bids they make and mean by “cultural context” is the local and the cards they play. immediate conditions of “just what we are up to” in some specific setting. How these local It is in this sense that the mastery of the game analyses and shared understandings are made of bridge consists in a very specific, context- available within the context of their production sensitive form of cultural analysis: You need to is a matter of rather complex, if familiar, understand the rules of the game, but you also ethnographic work. Here, an example will need to understand how those rules play out in perhaps be helpful. specific game situations and specific strategies,
  • 8. 07 and you need to be able to analyze the behavior “discourse on practice that is built into practice” of other players, as well as your own, relative to provides an indefinitely large resource for an understanding of both the rules of play and persons—such as ethnographers and other the social rules that constitute the larger social novices—who are trying to understand what and material ecology of the game. the experts are up to in any given cultural group. Indeed, were it not the case that The Problem of Other Cultures / these kinds of resources are built into our From this example it can be seen that bridge ordinary structures of social activity it would players invoke close-order cultural analyses as be impossible for us to accomplish one of part of their demonstrated mastery of the game. the central tasks of any culture: To transmit This notion can be extended to other games local knowledge and cultural practice to a next and other kinds of socially organized activities generation of members. such that, we are all, in a sense, engaged in practices of cultural analysis all of the time as Distributed Cognition / participants in the ongoing constitution and My aim in the foregoing has been to point out coordination of our lives together. The issue for that the so-called “problem of other cultures” designers—and, by extension, for all of us—is is not just an issue for ethnographers, it is an that each of us possesses different kinds of issue we all face as persons who, at different expertise and different areas of cultural mastery, points in our lives, need to learn the language, and while it is interesting to deepen our practices, rules and sensibilities of unfamiliar understanding of those areas with which we are cultural groups. We learn these things not already familiar, our concern is also—perhaps just by asking people to tell us what they are predominantly—to understand the workings of up to, but by immersing ourselves in courses cultures, settings and ecologies of action that of practical activity—by doing things—and by are, in specific ways, different from our own. engaging with others in constructing reflective accounts and understandings of what we have The so-called “problem of other cultures” done. Although ethnographers have built is perhaps the defining problematic of important specialized knowledge around these professional ethnography. In simplest form, practices of learning, in the end, these methods it consists in the idea that cultures are represent amplifications and refinements relatively bounded systems and that the job of of practical methods of communication and ethnography is to assist members of one culture analysis that are part of the rich and complex to interpret and understand the practices and fabric of ordinary social life. their meanings of another culture through the application of professional methods of A further issue concerns the fact that not ethnographic inquiry and analysis. all members of a specific cultural or expert group share the same perspective, position, However, as Bourdieu has pointed out, cultures knowledge, etc., vis-à-vis the system of do not just sit there waiting to be understood, knowledge and practice we, as implicit they come to the table with ready-made practices image 2 / AIGA’s Ethnography Primer. ethnographers, are seeking to comprehend. for self-representation. What he discusses This cover creates a visual argument The issue here is more than the simple fact between ethnography and design. as the special position of the “informant”—a that different members of a culture or area person who is engaged by the ethnographer as of expertise have different versions of what representative of the larger cultural group—is they are up to. In complex societies and one example of how conditions for cultural organizations, different people occupy different permeability and cross-cultural understanding roles or positions that require different sorts of are built into the local orders of practice that specialized knowledge and practice. Ethnography Design ethnographers are seeking to understand in the first place. [12] The notion of expert “informants” In his book Cognition in the Wild, Edwin is, of course, notoriously problematic insofar as Hutchins provides a lengthy account of the different members of a cultural group occupy steering of large ocean vessels (navy ships) different positions and will have different as a highly complex achievement involving An Ethnography Primer versions of what they are up to, the meaning of the coordination of many different people their actions, and so on. The important point with very different kinds of technical here, however, is that, in addition to what they expertise. [13] Critical here is that no one are doing, people are all the time reflecting on person actually possesses all of the knowledge and talking about what they are doing, and this it takes to maneuver a ship. Rather, the ship
  • 9. Design Studies pre-existing resources for learning and cultural understanding that are always already present in the social settings and cultural practices ethnographers are seeking to comprehend. Ethnographic Studies Further, I have argued that the relevance of ethnography for design consists at the very least in the ability of cultural analysis to image 3 / Ethnographic works as a kind of technological apparatus studies of culture, systems, draw attention to the depth and complexity of for coordinating and communicating the and technical practice are, socially distributed knowledge and expertise in in fact, a core element in distributed knowledge and expertise of the the education and practice contemporary organizations, and, one might crew such that they can collectively accomplish of all designers. say, in contemporary social and cultural life. the tasks of steering and navigation. As I was writing this essay, I attended a The situation with a ship is not unlike other gathering organized by the City of Vancouver kinds of human organizations. Corporations, called the “Cities Summit,”[14] where the hospitals, universities, laboratories, municipal mayor of Calgary, Naheed Nenshi, told a governments, and the rest, represent complex story about what he described as the “best organizations that bring together persons of investment in open technology” ever made by massively different skill sets and experience his administration. As one of their initiatives around common projects, physical and in open information government, the City of technological environments, and institutional Calgary equipped every snow-plow truck with identities. It is in this sense that any specific GPS and developed an application that would design—whether of a building, an artifact, provide the locational data of all the plows a communication system, or a process— to the city’s public website. Not only did this needs to address the conditions of its own almost eliminate phone calls to the City to embeddedness within this larger context of find out when the streets would be plowed, it culturally distributed knowledge and expertise. changed the way that people organized their days and their traffic patterns in the aftermath Conclusion / of snowstorms. My aim in this brief essay has been to give some initial sense of how cultural analysis is Although not world-changing, it is an excellent embedded in our routine social activities and to example of how a specific technological begin to imagine the implications this holds for intervention can be used to mobilize the ethnography, as well as for our understanding massively distributed intelligence of a city and of the relationship between ethnography and its citizens. It is well worth noting that this design. My central argument has been that “design solution” did not come from the city professional ethnography is, in its own right, a planners or the IT people, it came from the culturally embedded practice that draws upon maintenance department. citations [1] Donald A. Schön, The Reflective Practitioner: How Professionals Think in [7] Lucy Suchman, Plans and Situated Actions: The Problem or Human-Machine Action (New York: Basic Books, 1983). Communication (Cambridge: Cambridge University Press, 1987); Graham [2] Douglas Schuler and Aki Namioka (eds.), Participatory Design: Principles Button (ed.), Technology in Working Order: Studies of Work, Interaction, and and Practices (New Jersey: Lawrence Erlbaum Associates, 1993). Technology (London: Routledge, 1993) [3] Donald A. Norman and Stephen W. Draper, User Centered System Design [8] Michel Callon, “Some Elements of a Sociology of Translation: (New Jersey: Lawrence Erlbaum Associates, 1986); Terry Winograd and Domestication of the Scallops and the Fisherman of St. Brieuc Bay,” in John Fernando Flores, Understanding Computers and Cognition (New Jersey: Law (ed.) Power, Action, and Belief: A New Sociology of Knowledge? (London: Ablex Publishers, 1986); Brenda Laurel (ed.), Design Research: Method and Routledge, 1986), pp. 196-229; Bruno Latour, Science in Action (Milton Perspectives (Cambridge, MA: MIT Press, 2003); Bill Moggridge, Designing Keynes: Open University Press, 1987). Interactions (Cambridge, MA: MIT Press, 2007). [9] “2009 Conditions for Accreditation,” National Architectural Accrediting [4] Hugh Beyer and Karen Holtzblatt, Contextual Design: Defining Customer- Board, pp. 20-22 (http://www.naab.org/accreditation/2009_Conditions.aspx) Centered Systems (San Francisco: Morgan Kauffman Publishers, 1998). [10] http://www.aiga.org/ethnography-primer/ [5] Colin Burns, Hilary Cottam, Chris Vanstone, and Jennie [11] This is an allusion to Geertz’s concept of “thick” descriptions, or Winhall, “Red Paper 02: Transformation Design,” Design Council, ethnographic accounts that attend to the local contextual conditions of February 2006 (www.designcouncil.cino/wt/RED/tranformation/ human social behavior. See Clifford Geertz, The Interpretation of Cultures: TransformationDesignFinalDraft.pdf ) Selected Essays (New York: Basic books, 1973). [6] Pierre Bourdieu, Outline of a Theory of Practice, Richard Nice (trans.) [12] Bourdieu, Outline of a Theory of Practice, p. 18. (Cambridge: Cambridge University Press, 1977). [13] Edwin Hutchins, Cognition in the Wild (Cambridge, MA: MIT Press, 1995). [14] http://www.vancouvercitiessummit.org/
  • 10. 09 importing a research ethics model into creative research / Lois Klassen, Glen Lowry & Julie york developing a university research agenda requires significant changes to the structure and specialization of an Art and Design institution; it also involves a radical transformation to the “art school” culture and overall mandate. When Emily Carr set out to establish a Research Ethics Board (REB) in 2006, it was responding to a condition of eligibility for funding from the tri-council of federal research agencies—the Social Sciences Humanities Research Council of Canada (SSHRC), Canadian Institutes of Health Research (CIHR), and the Natural Sciences and Engineering Research Council of Canada (NSERC). More than this, the development of an in-house REB has demonstrated how determined this eighty-seven year old institution has been at prioritizing a top-f light “research enterprise.” [1] In a very short time, Emily Carr has had the practice and the exact meaning or definition enviable distinction of receiving research of human participant research. Painting funding from each of SSHRC, CIHR, and or photographing a portrait, creating an NSERC. This has meant that the Emily Carr animation of harm reduction for drug use REB has had to work quickly and effectively and addiction, or designing an open source to develop policies and approaches that website to share information from an NGO— are consistent with Emily Carr’s relatively all necessarily involve human subjects, but unique multi-disciplinary, practice-driven and do they require REB review and approval? creativity-focused research culture. As a result, There is no simple answer to this question. a key facet of the quasi-independent Emily The appropriate response has to do with the Carr REB office has involved educating and designation of “research” and the type of supporting a new research culture. As faculty knowledge the project hopes to produce. While members have come to secure tri-council creative practitioners have learned to adopt funding with increasing frequency, they often the language of research and methodology to find themselves in the position of rethinking or describe their own practice, the terminology revising creative practice to fit the exigencies may actually cause as much confusion as not of scholarly endeavour. Thus, the Emily Carr when it comes to the definition of human REB is tasked with building a structure for subject research and the ethical responsibilities researchers and instructors that supports involved for academics. emergent as well as established participant Published in December of 2010, the second research projects. The following principles edition of the Tri-Council Policy Statement: have so far guided the work of the Emily Ethical Conduct for Research Involving Humans Carr REB: “At the University, the purpose of (TCPS2) emphasizes a broad approach ethics review of research involving human to research ethics that articulates unique participants is guided by three principles: opportunities for practitioners and researchers the protection of research participants, the in creative disciplines. Integrating these protection of the Emily Carr of Art + Design guidelines into Emily Carr’s research policies community, and the education of those and practices has produced a vital context for involved in research.”[2] the discussion and exploration of research Within the context of the art and design ethics, across disciplines and faculties at university, these three principles have come to the university. It could be argued that this take on something of a specialized meaning, productive dialogue results in part from the particularly around questions of creative dialogic nature of the TCPS2. Distinct from
  • 11. its 1998 predecessor, the TCPS2 attempts to minimal risk to their participants. Both the emphasize the importance of flexibility and consolidated principles and the proportionate on-going review in a newly consolidated set approach require that the REB processes have of core principles and in its insistence on on-going discussions with researchers and the “proportionate approach to research ethics those who teach research methodologies. That review.”[3] By consolidating the eight core communication needs to reach beyond regular principles of TCPS1 into three comprehensive reports and formal reviews. statements–namely, the respect for persons, In keeping with this spirit of dialogue, the Emily a concern for welfare, and the principle of Carr REB has been working with the different justice—TCPS2 clearly outlines approaches faculties and faculty members to help articulate to the ethical treatment of participants during the unique requirements of creative practice research that are dynamic and adaptable.[4] research involving the participation of others. The revised guidelines are less dependent on This involves an on-going consideration of the categories and classifications that have the environment of creative research and key been the used to guide research practices and questions about ethics in participant research. terminology in the past. “Respect for vulnerable We are invited to think about and debate how the persons,” for instance is no longer a unique Emily Carr REB process might be integrated into principal but is now expected to be produced media practices like film, video, photography— as a result of all three core principles. In other areas of research and production with well- words, the TCPS2 appears to recognize the developed professional standards and practices fluidity of power relations and the fact that all of consent and permission, that may or may not persons hold vulnerabilities; it suggests that coincide with other academic standards. concern for the welfare of others requires that researchers carefully assess the unique needs of Industry standards and professional practice participants within the context of their research conventions exist to guide and sometimes goals and conditions. The inclusion of people govern how consent is negotiated in disciplines in the research enterprise, regardless of their like filmmaking, journalism, photography, social vulnerabilities or institutional status—in community art, and others. Emily Carr, like most such a way demonstrating the researchers’ art and design universities, offers professional recognition that research and knowledge can practice courses and public projects courses flow across formal academic boundaries,— that teach undergraduate students to formulate would, in the spirit of TCPS2, be taken as a release documents that reflect various levels matter of social justice. of involvement with participants. During the development of the Emily Carr REB, creative Similarly, the TCPS2 emphasizes a “propor- producers amongst the faculty have actively tionate approach to REB review.” Proportionate questioned the implications of integrating review suggests that REBs need to be REB scrutiny into these varied practices. The responsive to the conditions in which they debates swirl around central questions of operate, as well as responsive to the balance concern in research and creative projects: Do all of harm and benefit proposed in the research creative projects that involve people need to be under review. A proportionate approach means reviewed by Emily Carr REB? Are art projects that the REB will provide more scrutiny to research projects or not? Do all members of projects that propose a greater level of potential the community participate in research just by risk than those which present no greater than definition of there involvement in the university?
  • 12. 11 citations [1] Address by Dr. David Bogen to the all university “The Emily Carr REB has come to understand meeting on January 5, 2012 at Emily Carr. research as professional practice that intends [2] Emily Carr Research Ethics Board, to extend or build on existing knowledge…” recommendations for amendment “Policy 5.1.2 Research Involving Humans Procedure”, pending publication, 2011 To this end, the Emily Carr REB has come to expected to uphold Respect for Persons, [3] Panel on Research understand research as professional practice Concern for Welfare, and Justice as guiding Ethics, “Highlights of TCPS2”, PDF, http:// that intends to extend or build on existing principles in their work. Creative practitioners www.pre.ethics.gc.ca/ knowledge through a disciplined inquiry or are also bound by the ethical conventions eng/policy-politique/ systematic investigation, and through the and expectations of their cultural sector. This initiatives/tcps2-eptc2/ dissemination of findings. Members of the means that they are expected to conform to Default/ accessed January 16, 2012. Emily Carr REB understand the significant the standards of their discipline, particularly overlap between academic research and what concerning how they achieve informed consent [4] The original 1998 is alternatively referred to as creative practice and permission from their participants, edition of the TCPS listed and artistic inquiry. Not all artworks involving subjects, or collaborators. the following eight core principles: “respect for human subjects require REB approval. In human dignity”; “respect This is an area of dynamic debate within Article 2.6 of the Tri-Council Policy Statement: for free and informed Emily Carr, as it is at other arts-based research Ethical Conduct for Research Involving Human consent”; “respect for institutions and universities across the vulnerable persons”; Subjects (TCPS2) a distinction between creative country. The Emily Carr REB in tandem with “respect for privacy practice and research is clearly articulated. and confidentiality”; faculty and administration looks forward “respect for justice and “Creative practice activities in and of themselves, do to participating in discussions with our inclusiveness”; “balancing not require REB review. However, research that counterparts in other universities and the harms and benefits”; employs creative practice to obtain responses from Tri-council. These discussions are particularly “minimizing harm”; and participants that will be analyzed to answer a useful to understand the implications of “maximizing benefit”. research question is subject to REB review.” [4] working with review models and standards that resources have developed in research settings that bear The TCPS2 application of this guideline Social Sciences and little resemblance to environment of creative Humanities Research expands on the designation of creative inquiry that has developed here. To help enrich Ethics Special Working practice activities. the debate, and to maintain a vibrant research Committee (SSHWC): A “Creative practice is a process through which an culture across all disciplines at Emily Carr, it Working Committee of The Interagency Advisory artist makes or interprets a work or works of is important for creative practitioners who Panel on Research arts. It may also include a study of the process of undertake work involving human subjects to Ethics (PRE), “Research how a work of art is generated. Creative practice self-identify their research aspirations and Involving Creative activities do not require REB review, but they to interrogate the boundaries between their Practices: A Chapter for Inclusion in the TCPS,” should be governed by ethical practices established creative practices and the knowledge practices 2008. within the cultural sector.” [4] of other conventional modes of academic pursuit. Recognizing that the imported REB Canadian Institutes While the creative practice leading to the of Health Research, model is dependent upon a responsive and production of art works is significantly Natural Sciences and dialogic approach, the Emily Carr REB has so Engineering Research different from other forms of academic far been informed by the discussions amongst Council of Canada, Social research, when it is undertaken under the peer creative practitioners and researchers Sciences and Humanities auspices of the university, artists, designers, Research Council of within the Emily Carr community. The Emily writers, and media makers are expected to Canada. Tri-council Policy Carr REB is enthusiastic about its role in Statement: Ethical Conduct adhere to the three core principles of TCPS2. guiding and supporting this debate. for Research Involving Creative practitioners of art-based research, Humans, December 2010. like others working in the university, are
  • 13. Using verticality / Bobbi kyle & Nick Ng this article explores and elucidates the problems and processes involved in conceptualizing interior architecture for single-room micro-dwellings in urban Vancouver as part of the Ninety Square Foot Space project at Emily Carr University of Art + Design. Solutions were developed based off of existing, client-built nine by ten foot rental spaces in downtown Vancouver. We focused our efforts on problem definition and re- framing, and identified the multiple stakeholders involved and their differing interests, in order to discern a feasible intersection within which to design. The intent of this project was to reconcile the issue of adding the basic furniture required for practical living (bed, couch, desk/table) while retaining ninety square feet of usable space. The resulting prototype seeks to offer a design solution that may be utilized in future rental developments as a means of increasing the number of affordable, small-space living environments in urban centres. Introduction / system through the use of discovery research. Urban design, space planning interior architecture, small living space habitat, modular design, hybrid furniture micro-living, 90 square foot living space vertical design Vancouver is home to a wide variety of These primary interest groups can be identified inhabitants including locals, tourists, students, as follows: the property owner (client), tenants business people, and working class people. (users), and contractors/maintainers (secondary The living spaces available in the downtown users). (image 1) core often remain inaccessible to students and Preliminary research revealed that each interest working class people due to the economics of group possesses its own unique set of problems the area. Our client, Instafund, is targeting this and needs; as Richard Buchanan states, the gap in partnership with Emily Carr students to “designer’s task is to identify those conditions retrofit existing, single-room accommodations precisely and then calculate a solution.” The with furniture installations that will better use challenge involved in formulating a solution these spaces to meet the needs of lower-to- for these distinct groups is that the interests middle income inhabitants. of each do not entirely correspond. Through Third-year design students working in teams our research however, we were able to identify of three were challenged to develop full- some of the issues that were common to each scale prototypes of built-in (non-removable) group. These commonalities included the furniture or architecture. The resulting design square footage of the spaces, the feasibility and had to meet the needs of not only the client, usability for all parties involved, the efficiency but also the intended target user. If successful of the space and materials used, and the cost for in the eyes of the client, the system may be all parties. implemented in two existing locations owned by the client, thereby refitting a total of 150 Design constraints provided / one-room tenancy facilities with the newly There were several constraints placed on redesigned furniture or architecture. our design team by the client during project initiation. These constraints included that Defining the problem / the design: As these redesigned spaces must fit within Could not exceed a $1000 fixed budget the rental system in place, our team adopted Susan Squires’ concept of “uncover[ing] and Must be configurable for different rooms understand[ing] the cultural system that frames Should be able to be produced in multiples human action to provide direction for creating” our proposed solution. This meant identifying Needs to leave space for a mini-fridge and a and understanding the multiple stakeholders bed (with the mattress being provided by (or different interest groups) involved in the the tenant)
  • 14. 13 Will ideally increase the length of tenant stay disorganized and cluttered, despite our best efforts. Many furniture items introduced into Should discourage multiple occupancy (the the spaces were discarded or left behind for spaces are intended for single occupancy only) the landlord or site management to dispose of Should discourage conventional cooking at the end of the tenancy. We also noted that (space is not zoned for stoves or hot plates) vertical space was never really used in any creative or meaningful way, with most space Materials and manufacturing should remain existing above eye level remaining unused and as sustainable as possible, thus excluding MDF ignored. We considered this neglected space composite wood to be valuable real estate in terms of space planning. Research and methodology / Target user research Inspirational and existing product research The research and discovery conducted by our We considered a plethora of influences during team was completed in several different phases. the ideation phase of our development to We were provided with a set of interests and inspire our design. Some of these sources constraints from the vantage point of the client, included existing small-space living solutions but we lacked insight about the situation, such as yacht/boat cabins, recreational vehicles, needs and desires of the target users (tenants). train cabins, submarine facilities, and bus interiors. These examples of space management To gather this data we employed the following proved helpful, but did not lend well to a sense research steps and methods: of permanence in the space. Conducted a site visit to observe living Influence was also drawn by looking at urban situations centres in other countries such as New York Photo documented the space and its and Hong Kong for existing examples of surroundings compact living. Most examples found possessed a considerably larger budget than what was Established user profile and target audience currently allotted, and therefore proved non- information viable on a limited budget. Other examples Conducted a tenant survey to gather opinions of small-space furniture included hybridized furniture, which strives to combine articles Utilized a co-creation kit (a creative kit such as a couch and bed. that enables the user to answer simple but insightful questions in a tacit and visual way) Constructed a scale replica of the ninety square foot problem-space to examine the relevant issues in context CLIENT image 1 / Stakeholders and their unique set of needs Conducted “day-in-the-life” walk-through budget and limitations are identified studies to glean information about how space & viability through discovery research. the space is moved through and used on a implementation daily basis return on investment Established a needs vs. wants framework analysis Constructed scale mock-ups of the objects common that must exist within the space (bed, fridge, shelter ground etc.) in order to account for their presence in modularity basic needs the space construction safety/security ease of install Important observations made during entertainment maintenance the discovery process began with the comfort realization that when conventionally sized SECONDARY furniture is brought into the space, it often USER USER creates additional problems rather than viable solutions. The rooms began to look
  • 15. vehicles, train cabins, submarine facilities, and bus interiors.” “We considered a plethora of influences during the ideation phase of our development…yacht /boat cabins, recreational Most of these solutions contained “Murphy style” beds (beds that lie flat against—and as to reduce the amount of effort needed to configure the space fold out from—flat surfaces and walls). These Allow space for alternate cooking and food hybrid solutions are attractive and work preparation methods well, but still carry the problem of requiring a determinate amount of free floor space in Reduce or control the mattress size to a which to fold the unit out. In this instance, the long twin space allotted was too small to accommodate these solutions, and would require repetitive To create a comfortable and inviting living movement of objects to operate. They also space require repetitive configuration of several different components by the user in order to The resulting approach and concept / be used in a practical way. To adhere to our now streamlined framework, our group attempted to empathize with each of Our design goals and approach / the three main interest groups. This allowed us Since, as noted by Buchanan, “constraints can to make further decisions about material types, best be visualized in terms of three overlapping costs, construction, modularity and aesthetic criteria for successful ideas: [feasibility, qualities. By identifying with and assuming viability, and desirability],” we narrowed our these three roles, our design team was able to design criteria even further in order to conceive avoid imparting too much of our own social, of a feasible, viable and desirable solution. cultural and aesthetic preferences. Following user and existing-product research, Our final concept iteration includes a platform our team identified a new set of refined design surface directly above an extra-long twin- goals in addition to those provided by the client sized mattress and bed frame. The goal of that we felt would strongly address the problem this platform is to permit the bed to nest sets we prioritized. These new, internally underneath when not in use, to enable the generated goals were as follows: bed to be wheeled out half way and locked in Find a way to retain the ninety square feet place to convert into a couch or lounge, and to of space allow the bed to be pulled out all the way from underneath the platform for sleeping. (image 2) Use the vertical space more efficiently A combination counter/desk surface is placed Meet the users’ basic needs and add on the platform above the bed, overlooking the amenities and comforts wherever possible rest of the space, to serve as a sitting, eating or working space. (image 3) Make the design emotionally durable (foster an emotional attachment and give a sense of This platform elevation enables us to solve permanence rather than disposability) several problems at once: Make most of the elements static in order It provides a sitting, sleeping, eating, studying to reduce the feeling of transience as well and working space together in one unit image 2 / This flexible system allows for the bed component to be pulled out from underneath the platform to serve as either seating space or for sleeping.
  • 16. 15 It downsizes at once the main living components to an acceptable scale for smaller spaces It accommodates the largest piece of furniture required in the space without reducing the square footage It effectively uses verticality, and needs only a small stepping stool for access It creates additional storage nested along the sides of the platform, thereby reducing the need for additional furniture It functions as interior architecture rather than removable furniture Its solidity and attached relationship to the space gives it a clear sense of permanence It is an enduring object that can be customized by simple colour and accessory choices or modifications The main components cannot be lost or stolen It can be constructed on site with locally sourced materials, and repaired and maintained as needed Outcomes / Undeniably, the greatest hurdle encountered image 3 / Using verticality in small living spaces conserves space while reducing the need for additional furniture. during our design process was the mediation of different interests. Traversing these any specialized training. The floor space has differences required careful consideration and been effectively cleared for users to move compromise throughout the problem-solving through comfortably, leaving ample room for references process. During this time we drew much additional amenities. Most importantly, the Squires, Susan. “Design inspiration from Donald Schön: space successfully fosters a greater sense Research.” Design Studies: A Reader. Eds. Hazel Clark of emotional engagement and permanence. “Designing is a social process. In every building and David Brody. New Furthermore, we hope that our strategy can York: Berg, 2009. 115-120. project, there are many different kinds of be used in future housing developments to Print. participants. [these individuals] pursue different increase the number of affordable, micro-living interests, see things in different ways, and even Buchanan, Richard. environments in other urban centres. speak different languages. [Any] theory of design “Wicked Problems in worth its salt must somehow take into account all Acknowledgments Design Thinking.” Design Studies: A Reader. Eds. of these tensions.” We would like to thank Karla Tull-Esterbrook, Hazel Clark and David our third teammate for being an insightful Brody. New York: Berg, We feel confident that the final prototype and invaluable partner in this project. We 2009. 96-102. Print. takes into account these tensions as identified also wish to thank the client, our investors during the design discovery process. Although Schön, Donald. and our design instructor, Christian Blyt, for “Designing: Rules, Types the concept could be pushed further (given his expertise and support in developing the and Worlds.” Design more time or a larger budget), we feel that the concept. We greatly appreciate the opportunity Studies: A Reader. Eds. solution is certainly “worth its salt.” Hazel Clark and David to design for such a dynamic problem space. Brody. New York: Berg, In conclusion, our prototype was developed We would also like to extend thanks to the 2009. 110-114. Print. with less than five hundred dollars worth University’s staff and shop technicians for of locally-sourced materials. The design is aiding and facilitating our design process, as configured for simple on-site construction well as our classmates for providing and can be reproduced by contractors without valuable feedback.
  • 17. ealth & ell being Jonat han Jessica Aitken Carson / Yout / The h in transition Lions Gate Hosp ital F oyer Proj Hos ect pita l be ds i na train ing room at th e Li ons Gat eH osp ital.
  • 18. 17 Introduction / Health Design Lab the health design lab (hdl) is a vibrant research cluster at Emily Carr. It is a virtual lab, in the sense that no dedicated research facilities are involved. Rather, it is an intellectual “home” for design faculty and students engaged in applied research projects in the general area of healthcare. Of course, this is a broad area of practice that spans all the design streams; it started at least 15 years ago with a long-term collaboration on assistive devices with the GF Strong Rehabilitation Centre. At present, from Industrial Design we see work involves the active participation of projects from a wood product design course local clinicians and other caregivers, of local that include an elegant birthing stool for use hospitals and other care facilities, and of in a delivery room, as well as a thesis project local companies and other research partners. of an intelligent chair for a dementia unit that Through this model, “design thinking” is recognizes the occupant and plays a cloud based introduced to a system that is in need of culturally appropriate play list. innovation, while students learn to develop their design skills in real-world situations. Communication designers are working on the design of a patient portal for BC Children’s The work at the Health Design Lab is an Hospital, and on an iPad-based application example of design-based research, and with social media components that allow young research-based design. Researchers approach patients with chronic illnesses to manage their complex problems with a broad view that diseases more effectively. Interaction designers attempts to capture complexity, to understand are interested in data visualization for the previous approaches, and to linearize problems outputs of numerical simulations of emergency where possible. The work always involves room queuing, and on the interaction tools co-design with those intended to benefit needed by nurses during shift change on a busy from the outcomes, and those intended to ward. Much of the work has an architectural implement the solutions. It takes an inclusive element. For example a recent research view of product/process life cycle, considering question involved the entrance foyer of Lions manufacturability, cost, training and Gate hospital; how could it be re-designed maintenance, and sustainability issues. to incorporate the changing needs of the As with any research, process is documented patient and family population, and how could and reported to ensure others can benefit stakeholders be engaged in that re-design. from results. While the work is varied, some central themes Certainly, “design thinking” will not solve are clear. First, faculty and student research is all problems in the health care system. But highly applied. Design solutions are sought for equally certainly, this approach and this vibrant problems that are important to the healthcare research cluster in particular, is contributing sector, which can lead to improved patient practical solutions that have real value in outcomes, and where practical implementation terms of patient outcomes and other important is possible in the near term. Second, the improvements. work is highly collaborative. Almost all the / Rob Inkster