Developing Leadership Skills

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Today’s Realities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

We Live in a New Era ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Leaders Help Us Make the Needed Changes? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

We have Many Kinds of Leaders ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Change Requires Both Leading and Managing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

We Need Both Leading and Managing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Manage Processes Happy Customers Feedback - What’s working? - Need to do differently? Healthy processes serving happy customers

Time Spent on Doing and Improving Work ,[object Object],[object Object],[object Object],[object Object],[object Object]

So What Do Leaders Do? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Providing Direction - Showing the Way ,[object Object],[object Object],[object Object],[object Object],[object Object]

Strategic Planning Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Kotter’s Eight Stages of Successful Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Elements of Successful Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],All Elements Must be Present for the Change to Be Successful

Communicate The Direction Provide Understanding and Hope ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Enable - Set Up People for Success ,[object Object],[object Object],[object Object],[object Object],[object Object]

Recognize and Reinforce Catch People Doing Things Right ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Leaders Lead People ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Dalton Model for Career Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Leadership skills are required to function as a “Mentor” and “Sponsor” Dalton and Thompson, 1986

George Fisher Plot Technical Skills Note: George Fisher, CEO at Motorola & Kodak, has a Ph.D. In applied mathematics from Brown University Target Statisticians Total Quality Facilitators “ We need employees with both people & technical skills” Low High High People Skills Low mcs

Quotes on Leadership ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quotes on Leadership ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Change Requires Shifts in Knowledge, Skills and Attitudes Habits Behavior Mindset What? Why? Knowledge Want To How To? Skills Attitude and Desire

Key Leadership Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Core Processes INTERFACES Market Place Business Processes Planning Financial Personnel Mgmt. Info. Sys. Legal Communications Public Relations Product Processes Enterprise Processes Translation Requirements Collections and Definition Market Segment Design Development Manufacturing Delivery Selling Ordering Distribution Billing Collection Service

Elements of Strategic Planning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Modes of Behavior Acceptance of a New Idea Time Reactive Purposeful Ego ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Reaction to a New Idea – Modes of Behavior ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

“ Shopping the Plan Around” Building Stakeholder Support Continue to get input from stakeholders individually and revise the plan until you are ready to share the Plan with the stakeholders as a group. Plan Development Individual Stakeholders … .Stakeholders Adopt Plan Plan 1 Input 1 Plan 3 Input 2 Plan 2

Leaders Recognize Different Levels of Activity and Job Responsibility . Where we're headed Managerial processes to guide us Where the work gets done Strategic Managerial Operational Executives Managers Others

Running Effective Meetings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Meeting Roles Scribe Note Taker Meeting Leader Time Keeper Facilitator

DMAIC Six Sigma Process Improvement Model ,[object Object],[object Object],[object Object],[object Object],[object Object],Control Improve Analyze Measure Define

DMAIC and the Improvement Tools Measure Analyze Improve Control Process Maps Cause and Effect Matrix Measurement Systems Analysis Capability Analysis Failure Modes and Effects Analysis Multi-Vari Studies Design of Experiments Control Plans and SPC

Myths of Leadership ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Personal Change Is Required ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Ways to Develop Leadership Skills ,[object Object],[object Object],[object Object],[object Object],“ Becoming a leader is like learning to play the violin in public” Anonymous

Can I Be Successful? ,[object Object],[object Object]

My Message ,[object Object],[object Object],[object Object],[object Object],[object Object]

References on Leadership ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

References on Leadership Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Developing Leadership Skills

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Developing Leadership Skills

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