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Engaging with the
Twittersphere
Dr Bex Lewis, Digital Fingerprint
URL: http://j.mp/engagetwitter
May 2013, for: http://www.churchcommstraining.org
This work is licensed under a Creative Commons
Attribution 3.0 Unported License.
Let‟s get to know each
other…
Image Credit: Landingnet.co.uk
Twitter: Screenshot Early Days
http://youtu.be/ddO
9idmax0o
http://pinterest.com/pin/39265827973911808/
http://metro.co.uk/2013/03/21/happy-7th-
birthday-twitter-from-twttr-to-200m-followers-
worldwide-3552054/
http://venturebeat.com/2012/08/22/social-media-demographics-stats-2012/
http://wallblog.co.uk/2013/03/26/heat-launches-twitter-
awards-where-social-media-and-celebs-meet/
Beyoncé announces
pregnancy …
http://www.socialmediadd.com/
Articles.asp?ID=248
http://wikileaksreputationcrisis.files.wordpress.com/20
13/04/twitter-account-boston-globe-bostonglobe-
live-coverage-terror-boston-marathon-bombing-april-
2013.png?w=640&h=433
False News…
Twitter Spokesperson:
• Twitter brings you closer to the
things you are passionate about -
and for millions of people across
the globe that is faith.
• http://news.sky.com/story/1022800/
senior-bishops-to-tweet-christmas-
sermons
What is Twitter?
• FREE” „microblogging‟ (since March 2006)
• 140 characters (based on SMS) know as „Tweets‟
• Read by subscribers (known as followers)
• Different from Facebook (friends vs interest)
• Maintain interest: not just “I had toast”
• Not time/geographically dependent
• A „Retweet‟ (RT) is a true compliment
• #Hashtags are core to usability
• Third party apps increase the usability
What is Twitter good for?
What shares well?
http://www.bbc.co.uk/blogs/dig
italrevolution/2009/10/rushes-
sequences-stephen-fry.shtml
Stephen Fry: "It's
Twitter, not erudite
thoughts"
https://twitter.com/drbexl
https://twitter.com/digitalfprint
https://twitter.com/bigbible
https://twitter.com
User Name; 160
character bio; image;
location
• @drbexl
• “Life Explorer, HE/learning, Christian, cultural
history, WW2 posters: Keep Calm & Carry On,
digital world, ENFP,#tfbloggers
@digitalfprint @ww2poster @bigbible
• Durham, UK/Samsung SIII · http://drbexl.co.uk”
http://mashable.com/g
uidebook/twitter/
Few rules, lots of
etiquette
http://applicant.com/wp-
content/uploads/2009/04/tweetcurr
ency1.jpg
Building Relationships
Look for…
• People you already know
• People they already follow
• Those who follow them
• Their lists
Find lists on the „profile
page‟
https://twitter.com/drbexl/lists
“Cuts the noise…”
https://twitter.com/biblefresh
/lists/memberships
http://www.twellow.com/sea
rch?q=bible&search_cat=
http://mashable.com/c
ategory/twitter-lists/
#HASHTAGS
http://www.techforluddites.com/200
9/02/the-twitter-hash-tag-what-is-it-
and-how-do-you-use-it.html
http://bigbible.org.uk/2013/03/looking-for-
an-opportunity-changingworship/
http://sproutsocial.com/insights/
2011/08/twitter-hashtags/
#followfriday or #ff
http://thenextweb.com/socialmedia/2011
/09/05/the-dos-and-donts-of-twitter-
hashtags/
Thursday 9th May, 19:55
Look for a #hashtag and
join the conversation
https://twitter.com/search?q=%2
3bbcqt&src=typd
http://www.whatthetrend.com/t
op10
https://2012.twitter.com/e
n/trends.html
http://trendsmap.com/loc
al/gb/durham
Inventing a hashtag?
•Keep it short
•Check that it‟s not in use
•Agree beforehand at an
event
DON‟T…
http://socialmediatoday.com/index.php?q=SMC/103334
https://support.twitter.com/entries/10
1125-about-trending-topics
NOT PERMITTED:
• Adding one or more topic/hashtag to an unrelated
Tweet in an attempt to gain attention in search
• Repeatedly Tweeting the same topic/hashtag
without adding value to the conversation in an
attempt to get the topic trending or trending higher
• Tweeting about each Trend in order to drive traffic
to your profile, especially when mixed with
advertising
• Listing Trends in combination with a request to be
followed
• Tweeting about a Trend and posting a misleading
link to something unrelated
What did Habitat do?
What could Habitat
have done?
http://twitterforchurches.com/blog/2
009/06/29/crisis-communications-for-
the-social-media-age/
Don’t overthink. Running through committees,
endless drafts and approval processes to get a
response out there can cause far more damage
than good. As long as you have taken the time to
assess the situation and can take a rational,
respectful tone in your response, even an
awkward response is OK to start with, and buys
you time to continue to respond to the problem.
http://econsultancy.com/uk/blog/6090-
case-study-dell-s-evolution-on-twitter
Send a reply…
• Answer questions
• Genuine responses
• Make a contribution to the
conversation
Standard RT
RT with comment
Who‟s mentioned you?
http://www.google.com/alerts
Strategy
• What do you want to achieve from
Twitter?
• How often will you tweet?
• Will you use one or multiple accounts?
• If tweeting as a brand, who will be your
„face‟?
• Have you access to a smartphone?
• What will be your „keywords‟/hashtags?
When you‟re online
• Manage expectations, especially
through the bio
• Who
• When
• What
• To expect
Retaining interest?
• Insights
• Sneak Peaks
• „Discounts‟
• Balance
fun/serious
• Support
• What‟s going on?
• What‟s new?
http://news.sky.com/story/5660/twitter-
vicar-reverend-spices-up-sermons
http://www.slideshare.net/drbexl/daily-twitter-workout
THIRD PARTY APPS
https://hootsuite.com/d
ashboard#/
http://www.twitrbackgrounds
.com
https://bitly.com
http://useqwitter.com/q
witters
http://tweepi.com/
https://apps.facebook.com/s
electivetwitter/
https://apps.facebook.
com/selectivetwitter/
http://twitterfall.com
http://twitpic.com/
http://www.polleverywhere.com/ho
w-it-works
http://www.squidoo.com/twit
terapps
e.g.
• http://tapbots.com/software/tweetbot/
• https://tweetcaster.com
• http://tweetdeck.com
• http://www.echofon.com
http://klout.com/
Crowdbooster (not free)
https://crowdbooster.com
/
http://www.youtube.com/
watch?v=Cw8ScVYQ0PQ
https://support.twitter
.com/articles/14589-
how-to-add-your-
phone-via-sms
@drbexl @digitalfprint @bigbible
http://www.sxc.hu/photo/1327659

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Engaging in the twittersphere 2013

Notas do Editor

  1. Social Media – all about RELATIONSHIPS, so we are going to start by getting to know each other as if we are on Twitter.
  2. http://www.landingnet.co.uk/blog/the-truth-about-all-this-twitter-ing-twoddle/
  3. 2:25
  4. Great for relationship building, finding others with similar interests … people like a bit of opinion.. Short characters – the value of an RT… sharing amongst bigger & bigger networks… One small http://yearinreview.twitter.com/en/tps.html (tweets per second 2011)
  5. This is clear!!
  6. How has it helped me?
  7. So – plenty to mull over there in the break time. Got a slightly more condensed session after the break… working our way through a range of tools!! So caffeine up!
  8. Here’s my suggestions for a ‘daily workout’ – anticipated to take around 20 minutes a day… worth the investment – really has to look active to generate interest!
  9. Final word – remember – there is always a human being at the other end of the keyboard… think before you type…Questions?
  10. So – plenty to mull over there in the break time. Got a slightly more condensed session after the break… working our way through a range of tools!! So caffeine up!