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Facilitating Positive Growth through e-Learning
                                                       October 4, 2012
   Presented by: Kimberly Callaghan, Global VP of Learning &
                          Development at Drake International
About the Speaker

Kimberly Callaghan:

• Over 15 years‟ experience in
  Strategic Learning & Development
• Specialist in e-Learning strategy for
  global organizations
• Extensive implementation
  experience of LMS and e-Learning
  programs
                                          @drakeintl



                                                       2
Agenda

• e-Learning Overview
• Business advantages for e-Learning
• Employee benefits of e-Learning
• e-Learning and your business objectives
• Best Practices for e-Learning
• Implementing an e-Learning Program
e-Learning Overview

Times are Changing:

• Organizational shifts
• Technological advances and training
• Shift in how employees learn




                                        4
e-Learning Overview Continued

What is e-Learning?

• Network-enabled transfer of skills and knowledge
• Web and Digital-based learning
• Learning Management System (LMS)
• Small, measurable bites of information




                                                     5
e-Learning Overview Continued


       The Case for e-Learning?


Employee knowledge adoption increases




                                        6
e-Learning Overview Continued

Desired Outcomes of e-Learning:

1. Consistency
2. Reduce delivery time
3. Convenience
4. Control of information
5. Tracking improvements
6. Lower training expenses



                                       7
BUSINESS ADVANTAGES FOR
E-LEARNING

                          8
Business Advantages for e-Learning

      e-Learning can Save you Money:


    e-Learning Costs    Classroom/Traditional
                           Training Costs
   System Development    Facilities / facilitators
                                 Travel
                                Catering
                               Handouts




                                                     9
Business Advantages for e-Learning

e-Learning Provides Consistent Messaging:

• Reduces the risk of interpretation
• Delivers a unified corporate message
• Affects knowledge adoption




                                            10
Business Advantages for e-Learning



              Flexibility




     Employee controls their learning




                                        11
Business Advantages for e-Learning

Easily Managed/Updated:

• System updates are simplified
• Enables the employer to control learning
• Saves costs and time
• Reduces preparation time




                                             12
Business Advantages for e-Learning

Increased Knowledge Adoption:

• Supports audio, text, animation etc.
• Enables the reinforcement of messaging
• Employee can revisit past material




                                           13
EMPLOYEE ADVANTAGES
FOR E-LEARNING

                      14
Employee Advantages for e-Learning

e-Learning is Self-Paced:

• Customizable to employee schedules
• Information is provided in smaller „bites‟
• Benefits knowledge retention




                                               15
Employee Advantages for e-Learning

Employees Control their Learning:

• Caters to everyone‟s personal learning style
• Easily accessible for review
• Directly tied to job-tasks / functions




                                                 16
Employee Advantages for e-Learning

Materials focus on the Employee:

• Designed with the learner in mind
• Employee can leverage the system
• Hands on and interactive




                                        17
HOW E-LEARNING SUPPORTS
BUSINESS OBJECTIVES

                          18
e-Learning and Business Objectives

e-Learning is most successful when aligned with
organizational goals:

• Improved client service
• Compliance
• Information consistency
• Timely deployment of training
• Enhanced productivity
• Increases employee engagement and retention
• Fosters succession planning
                                                  19
BEST PRACTICES FOR E-
LEARNING

                        20
e-Learning Best Practices

• Trust e-Learning as a change initiative
• Develop a cohesive strategy for an e-Learning culture
• Choose projects wisely
• Obtain leadership / upper management buy-in
• Communicate outcomes
• Set business goals
• Modularized design




                                                          21
IMPLEMENTING AN E-
LEARNING PROGRAM

                     22
Implementing an e-Learning Program

Step 1: Review current programs

• Understand current status
• Know where you want to be
• Access existing training/learning materials
• Determine which method suits your goals: Modularized,
  staged or progressive




                                                          23
Implementing an e-Learning Program

Step 2: Goals, Benchmarks and Deliverables

• Leverage and train NEW HIRES
• The “First Date”
• Build training modules
• Determine timeline of implementation
• Ensure consistency with messaging




                                             24
Implementing an e-Learning Program

Step 3: Take Your Base Model and Build

• Determine your base
• Find opportunities for enhancements
• Sales series development




                                         25
Implementing an e-Learning Program

Final Thoughts:

• Provides on-going learning opportunities
• Helps develop and grow employee skills
• Developed leadership/succession programs
• LMS implementation




                                             26
Implementing an e-Learning Program

Organizational Benefits of this Program:

• New Hire Orientation program
• 3 core job specific modules
• 2 different learning series




                                           27
Upcoming Webinars

Register at http://drake-webinars.com


October 24, 12pm EDT
Importance of Employer Branding


October 25, 12pm EDT
OH&S Risk Management: Due Diligence in
the Workplace



                                         28
E-LEARNING Q & A
For additional questions please email:
Kimberly: kcallaghan@na.drakeintl.com



                                         29
Thank You for Attending
For Questions please contact Kimberly Callaghan
                kcallaghan@na.drakeintl.com
                                 416-216-1121
                                                  30

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Facilitating Positive Growth through e-Learning

  • 1. For audio, it is recommended you dial in A copy of the slides + recording will be available post webinar AUDIO: 1-877-668-4493 Access Code: 667 142 017 Event password: 1234 WebEx Support: 1-866-863-3910 Facilitating Positive Growth through e-Learning October 4, 2012 Presented by: Kimberly Callaghan, Global VP of Learning & Development at Drake International
  • 2. About the Speaker Kimberly Callaghan: • Over 15 years‟ experience in Strategic Learning & Development • Specialist in e-Learning strategy for global organizations • Extensive implementation experience of LMS and e-Learning programs @drakeintl 2
  • 3. Agenda • e-Learning Overview • Business advantages for e-Learning • Employee benefits of e-Learning • e-Learning and your business objectives • Best Practices for e-Learning • Implementing an e-Learning Program
  • 4. e-Learning Overview Times are Changing: • Organizational shifts • Technological advances and training • Shift in how employees learn 4
  • 5. e-Learning Overview Continued What is e-Learning? • Network-enabled transfer of skills and knowledge • Web and Digital-based learning • Learning Management System (LMS) • Small, measurable bites of information 5
  • 6. e-Learning Overview Continued The Case for e-Learning? Employee knowledge adoption increases 6
  • 7. e-Learning Overview Continued Desired Outcomes of e-Learning: 1. Consistency 2. Reduce delivery time 3. Convenience 4. Control of information 5. Tracking improvements 6. Lower training expenses 7
  • 9. Business Advantages for e-Learning e-Learning can Save you Money: e-Learning Costs Classroom/Traditional Training Costs System Development Facilities / facilitators Travel Catering Handouts 9
  • 10. Business Advantages for e-Learning e-Learning Provides Consistent Messaging: • Reduces the risk of interpretation • Delivers a unified corporate message • Affects knowledge adoption 10
  • 11. Business Advantages for e-Learning Flexibility Employee controls their learning 11
  • 12. Business Advantages for e-Learning Easily Managed/Updated: • System updates are simplified • Enables the employer to control learning • Saves costs and time • Reduces preparation time 12
  • 13. Business Advantages for e-Learning Increased Knowledge Adoption: • Supports audio, text, animation etc. • Enables the reinforcement of messaging • Employee can revisit past material 13
  • 15. Employee Advantages for e-Learning e-Learning is Self-Paced: • Customizable to employee schedules • Information is provided in smaller „bites‟ • Benefits knowledge retention 15
  • 16. Employee Advantages for e-Learning Employees Control their Learning: • Caters to everyone‟s personal learning style • Easily accessible for review • Directly tied to job-tasks / functions 16
  • 17. Employee Advantages for e-Learning Materials focus on the Employee: • Designed with the learner in mind • Employee can leverage the system • Hands on and interactive 17
  • 19. e-Learning and Business Objectives e-Learning is most successful when aligned with organizational goals: • Improved client service • Compliance • Information consistency • Timely deployment of training • Enhanced productivity • Increases employee engagement and retention • Fosters succession planning 19
  • 20. BEST PRACTICES FOR E- LEARNING 20
  • 21. e-Learning Best Practices • Trust e-Learning as a change initiative • Develop a cohesive strategy for an e-Learning culture • Choose projects wisely • Obtain leadership / upper management buy-in • Communicate outcomes • Set business goals • Modularized design 21
  • 23. Implementing an e-Learning Program Step 1: Review current programs • Understand current status • Know where you want to be • Access existing training/learning materials • Determine which method suits your goals: Modularized, staged or progressive 23
  • 24. Implementing an e-Learning Program Step 2: Goals, Benchmarks and Deliverables • Leverage and train NEW HIRES • The “First Date” • Build training modules • Determine timeline of implementation • Ensure consistency with messaging 24
  • 25. Implementing an e-Learning Program Step 3: Take Your Base Model and Build • Determine your base • Find opportunities for enhancements • Sales series development 25
  • 26. Implementing an e-Learning Program Final Thoughts: • Provides on-going learning opportunities • Helps develop and grow employee skills • Developed leadership/succession programs • LMS implementation 26
  • 27. Implementing an e-Learning Program Organizational Benefits of this Program: • New Hire Orientation program • 3 core job specific modules • 2 different learning series 27
  • 28. Upcoming Webinars Register at http://drake-webinars.com October 24, 12pm EDT Importance of Employer Branding October 25, 12pm EDT OH&S Risk Management: Due Diligence in the Workplace 28
  • 29. E-LEARNING Q & A For additional questions please email: Kimberly: kcallaghan@na.drakeintl.com 29
  • 30. Thank You for Attending For Questions please contact Kimberly Callaghan kcallaghan@na.drakeintl.com 416-216-1121 30