ABOUT THE CONFERENCE Under the patronage of HH. Sheikh Ahmed Bin Saeed Al Maktoum (Chairman, Dubai Airports; President, Dubai Civil Aviation Authority; Chairman and CEO, Emirates Group and Patron, Dubai Quality Group), Dubai Quality Group is proud to be associated with Business Excellence Department at DED Dubai to jointly organise the annual Share Best Practice Conference and Exhibition 2013. The theme of the conference this year is Creating Sustainable Excellence. The Share Best Practice Conference and Exhibition is exclusively dedicated to showcase and promote the practices of winners of the Dubai Quality Award, Dubai Human Development Award and Dubai Service Excellence Scheme, every year. This year’s conference will feature winners from both 2011 and 2012 cycles presenting their good practices. The conference will also feature keynote presentations and best practices from international award winning companies. INTERNATIONAL SPEAKERS: DR JOHAN VELTMEYER MBA PhD FASQ Adjunct Research Fellow, Centre for Infrastructure Engineering and Management Gold Coast Campus, Griffith University, Queensland, Australia KU YUEN WAH Head of Process & Service Innovation OCBC Bank, Singapore ŞAHİN KEYKAN Operation Manager of CCI Ankara and Sapanca Plants Coca-Cola İçecek (CCI), Turkey RICHARD JONES MBA PhD FASQ Associate Director Sustainable Business Interserve Construction, uk CONFERENCE FEE: - DQG Members: AED 500 - Non Members: AED 750 REGISTRATION: For registration, please contact Mr. Salman Viralipurath on +971-4-3431950 / salman.viralipurath@dqg.org