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BAM241 - Session 5 Viv Palmer– v.palmer@chi.ac.uk Welcome to Business and Management Knowledge Management and  Collaborative Working
[object Object],[object Object],Today’s Objectives
"...the politics accompanying hierarchies hampers the free exchange of knowledge.  People are much more open with their peers.  They are much more willing to share and to listen.”  Lord   John Browne Peer Assists – Sharing what we know Action What you know  in your context What I know  in my context What we both know What’s possible?
Peer Assists - how they work What I know What you know What’s p ossib le? What we both know Actions
Important to Get the Right Mix Too many possibilities  for action? “ Group-think” restricts possibilities I know You know
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge Exchange Project
Portia Group Tools:  All members have editing rights to all tools Calendar Message board: Try not to delete as evidence for assignment Chat:  Files: Post up your documentation for project Links Photos  News  Announcements – These delete after 6 days! Email Collaborative Knowledge Tools
You will need to plan your time effectively to achieve all your project’s objectives. Remember to ensure that you have all resources ready that are required for the session/ week, including any software requirements to avoid wasting valuable time. Time Management

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Knowledge Management

  • 1. BAM241 - Session 5 Viv Palmer– v.palmer@chi.ac.uk Welcome to Business and Management Knowledge Management and Collaborative Working
  • 2.
  • 3. "...the politics accompanying hierarchies hampers the free exchange of knowledge. People are much more open with their peers. They are much more willing to share and to listen.” Lord John Browne Peer Assists – Sharing what we know Action What you know in your context What I know in my context What we both know What’s possible?
  • 4. Peer Assists - how they work What I know What you know What’s p ossib le? What we both know Actions
  • 5. Important to Get the Right Mix Too many possibilities for action? “ Group-think” restricts possibilities I know You know
  • 6.
  • 7. Portia Group Tools: All members have editing rights to all tools Calendar Message board: Try not to delete as evidence for assignment Chat: Files: Post up your documentation for project Links Photos News Announcements – These delete after 6 days! Email Collaborative Knowledge Tools
  • 8. You will need to plan your time effectively to achieve all your project’s objectives. Remember to ensure that you have all resources ready that are required for the session/ week, including any software requirements to avoid wasting valuable time. Time Management