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Business Communication ,[object Object],[object Object],[object Object],[object Object],[email_address]
[object Object],[object Object],[object Object]
 
[object Object],[object Object]
 
 
COMMUNICATIONS  ,[object Object],[object Object],[object Object],[object Object]
Communication Skills Medium  Type  Culture  Environment Time Previous Knowledge ??? Transmitter Medium Receiver
 
LISTENING IS COMMUNICATION
LEARNING PROCESS Sight 83.0% Taste &  Smell 6.0% Hearing  Touch 11.0%
LEARNING PROCESS
Types of Communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Communications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
BIRD  IN THE THE HAND
PARIS IN THE THE SPRING
ONCE IN A A LIFETIME
Eye contact ,[object Object],[object Object],[object Object],[object Object]
Eye contact ,[object Object],[object Object],[object Object],[object Object]
Communication ,[object Object],[object Object],[object Object],[object Object]
COMMUNICATION ,[object Object],[object Object],[object Object]
COMMUNICATION ,[object Object],[object Object],[object Object]
Listing is  Communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communications
NON VERBAL COMMUNICATIONS BODY LANGUAGE (KINESICS)
Intimate Personal    Social Public  Zone Zone   Zone Zone 15 – 45 cm 46 cm – 1.2 m   1.2 m – 3.6 m Over 3.6 m 6” – 1.5’ 1.5’ – 4’   4’ – 15’ Over 15’
Paper placed on territorial line Taking paper into his territory signals non-verbal acceptance Non-verbal agreement to enter buyer’s territory
The glove The dead fish The knuckle grinder
People from a sparsely populated area Two men from a country town
Taking the control Giving the control Shake like a man Two men from the city greet each other
Let me to completely open with you Submissive palm position Dominant palm position
Closed body and closed attitude Open body and open attitude
The social gaze The business gaze The intimate gaze
Communication Skills Smile to  Increase your  Face Value
Ws of Effective Communication ,[object Object],[object Object],[object Object],[object Object]
Business Communications ,[object Object],[object Object],[object Object],[object Object],[object Object]
CAN YOU MAKE IT SIMPLE ? A two homo sapiens research team proceeded towards the apex of a natural geologic protuberance, the purpose of their expedition being the procurement of a sample of fluid hydride of oxygen in a large vessel, the exact size of which was unspecified. One member of the ream precipitously descended, sustaining severe damage to the upper cranial portion of his anatomical structure; subsequently the second member of the team performed a self-rotational translation oriented in the same direction taken by the first team member.
“ YOU CAN TAKE A BOY OUT OF A VILLAGE, BUT YOU CANNOT TAKE THE VILLAGE OUT OF HIM”
Can you raed tihs?   I cdnuolt blveiee taht I cluod aulaclty uesdnatnrd waht I was rdanieg.  The phaonmneal pweor of the hmuan mnid, aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it dseno't  mtaetr in waht oerdr the ltteres in a wrod are, the olny iproamtnt tihng is taht the frsit  and lsat ltteer be in the rghit pclae.  The rset can be a taotl mses and you can sitll raed it whotuit a pboerlm.  Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.  Azanmig huh?  Yaeh and I awlyas tghuhot slpeling was ipmorantt!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Business Communication Essentials

  • 1.
  • 2.
  • 3.  
  • 4.
  • 5.  
  • 6.  
  • 7.
  • 8. Communication Skills Medium Type Culture Environment Time Previous Knowledge ??? Transmitter Medium Receiver
  • 9.  
  • 11. LEARNING PROCESS Sight 83.0% Taste & Smell 6.0% Hearing Touch 11.0%
  • 13.
  • 14.
  • 15.
  • 16. BIRD IN THE THE HAND
  • 17. PARIS IN THE THE SPRING
  • 18. ONCE IN A A LIFETIME
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. NON VERBAL COMMUNICATIONS BODY LANGUAGE (KINESICS)
  • 28. Intimate Personal Social Public Zone Zone Zone Zone 15 – 45 cm 46 cm – 1.2 m 1.2 m – 3.6 m Over 3.6 m 6” – 1.5’ 1.5’ – 4’ 4’ – 15’ Over 15’
  • 29. Paper placed on territorial line Taking paper into his territory signals non-verbal acceptance Non-verbal agreement to enter buyer’s territory
  • 30. The glove The dead fish The knuckle grinder
  • 31. People from a sparsely populated area Two men from a country town
  • 32. Taking the control Giving the control Shake like a man Two men from the city greet each other
  • 33. Let me to completely open with you Submissive palm position Dominant palm position
  • 34. Closed body and closed attitude Open body and open attitude
  • 35. The social gaze The business gaze The intimate gaze
  • 36. Communication Skills Smile to Increase your Face Value
  • 37.
  • 38.
  • 39. CAN YOU MAKE IT SIMPLE ? A two homo sapiens research team proceeded towards the apex of a natural geologic protuberance, the purpose of their expedition being the procurement of a sample of fluid hydride of oxygen in a large vessel, the exact size of which was unspecified. One member of the ream precipitously descended, sustaining severe damage to the upper cranial portion of his anatomical structure; subsequently the second member of the team performed a self-rotational translation oriented in the same direction taken by the first team member.
  • 40. “ YOU CAN TAKE A BOY OUT OF A VILLAGE, BUT YOU CANNOT TAKE THE VILLAGE OUT OF HIM”
  • 41. Can you raed tihs?   I cdnuolt blveiee taht I cluod aulaclty uesdnatnrd waht I was rdanieg.  The phaonmneal pweor of the hmuan mnid, aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it dseno't mtaetr in waht oerdr the ltteres in a wrod are, the olny iproamtnt tihng is taht the frsit and lsat ltteer be in the rghit pclae.  The rset can be a taotl mses and you can sitll raed it whotuit a pboerlm.  Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.  Azanmig huh?  Yaeh and I awlyas tghuhot slpeling was ipmorantt!
  • 42.
  • 43.