1. NMTG UX Job Description: User Experience (UX) Director
The Network Management Technical Group (NMTG) Director of UX is responsible for providing strategic
leadership across multi-million dollar NMTG software engagements and managing day-to-day UX
engagement activities with a focus on delivering market-differentiating, high-quality, highly interactive,
high performance network management products that match or exceed customer expectations.
The Director of UX is responsible for defining the NMTG UX vision through the leadership and cultivation
of Cisco’s NMTG cross-disciplinary User Experience team – including Interaction Designers, Visual
Designers, User Researchers, and Web Engineers – and the collaboration and interaction with key product
owners within the organization. The Director of UX is responsible for defining and measuring the key UX
success metrics for all product engagements and for driving the User Experience team on the actualization
of all key metrics.
The Director of UX is responsible for managing the overall User Experience team, contributing to the
larger UX community in the network management industry, and playing a key role in business
development.
Responsibilities:
As an executive member of the NMTG leadership team, the UX director is responsible setting
design direction for Cisco’s next generation network management applications
Evangelize a clear vision of best-in-class designs to senior executives, customers and analysts
Lead the user experience design and research discipline including building a strong team of design
professionals as well as continually improving UX capabilities, tools, processes and best practices
Responsible for all engagements including all UX project deliverables (such as user research
reports, concepts, wireframes, prototypes, specifications, front-end code, etc.), project engagement
agreements, project timelines and delivery.
Craft UX engagements that exceed customer expectations by partnering with key product
stakeholders to understand and support product business goals, advocating user centered design
(UCD) industry best practices, and effectively managing UX resources.
Translate business requirements, end user needs and input from cross-functional teams into
differentiated design solutions. .
Coach and mentor a strong team of user experience professionals
Ability to present effectively to large audiences and executives
Qualifications:
10+ years experience creating large scale enterprise application interfaces or large scale websites.
Successful track record leading interdisciplinary teams in the deployment of best-of-breed,
innovative, and user-accepted software applications.
Creative and strategic thinker able to develop innovative solutions to problems and leading-edge
design
Hands-on expertise in information architecture, use case development, storyboarding, mock-ups
and highly interactive prototypes,
A strong understanding of front-end technologies (e.g., HTML, Javascript, CSS, Flash, Flex)
Proven ability to manage long term, multi-million dollar engagements with multiple project tracks
and teams.
Ability to interact effectively with product teams of all levels and backgrounds, from VPs to
administrative support staff.

2. Deep understanding and awareness of product development and experience tying product goals to
business goals.
Ability to manage and mentor.
Engaging presentation style and solid writing and visual communication skills.
Ability to work collaboratively.
Open to feedback and knows how and when to defend design choices